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Appendix A: Troubleshooting - Cisco LYNKSYS CIT400 User Manual

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Dual-Mode Internet Telephony Kit
Dual-Mode Internet Telephony Kit
3. 3. When th
When the hands
e handset is placed on t
et is placed on the char
If you have turned
If you have turned off the handset tone (refer to
off the handset tone (refer to "Chapter 4: Using the Dual-Mode Internet Telephony Kit) or if
the handset was previously powered off, then this is normal, and you
the handset was previously powered off, then this is normal, and you were not supposed to hear a
If you were supposed to hear a beep, then do the following:
If you were supposed to hear a
 A.
 A. Remove the handset fro
Remove the handset from the charger
B. B. Clea
Clean the ch
n the chargi
arging cont
4. 4. The Battery Empty icon
The Battery Empty icon is displayed
Do the following:
Do the following:
 A. Check that the ba
 A.
Check that the batteries are installed c
B. B. Make sur
Make sure the hand
e the handset is pla
C. C. Use ne
Use new rec
w rechar
hargea
5. 5. The h
The handse
andset' t's dis
s display
play scre
Do the following:
Do the following:
 A. Check to see if t
 A.
Check to see if the batteries are positi
B. B. Make sure that
Make sure that you have properly
3: Getting Started.")
3: Getting Started.")
C. C. Put th
Put the hands
e handset on th
et on the char
6. 6. The
The aud
audio qu
io quali
ality is p
ty is poor
Do the following:
Do the following:
 A.
 A. Move the handset closer
Move the handset closer to the base station.
B. B. There may
There may be interfer
be interference from
C. C. If the base
If the base station and hand
station and handset are in a
needed.
needed.
68 68
he charger
ger, I do not hear a beep
, I do not hear a beep. .
"Chapter 4: Using the Dual-Mode Internet Telephony Kit) or if
beep, then do the following:
m the charger, and then place it on t
, and then place it on the charger again.
ng contacts w
acts with a cl
ith a clean an
ean and dry clot
d dry cloth. h.
is displayed even though
even though the handset has
the handset has charged for
tteries are installed correctly
orrectly. .
set is placed prop
ced properly on th
erly on the charg
e charger er. .
geable ba
ble batte
tterie
ries. s.
screen is
en is blank
blank. .
he batteries are positioned properly in the battery compa
oned properly in the battery compartment.
you have properly connected the
connected the handset, charger
handset, charger, and base stat
e charger to r
ger to rechar
echarge the b
ge the batte
atteries.
oor. .
to the base station.
ence from nearby electric
nearby electrical devices.
al devices. Move the
set are in a room with thic
room with thick walls, mo
were not supposed to hear a beep.
he charger again.
charged for more than 14
more than 14 hours.
rtment.
, and base station. (Refer to
ion. (Refer to "Chapter
ries.
Move the base station
base station as needed.
as needed.
k walls, move the base sta
ve the base station and handset
tion and handset as as
beep.
hours.
"Chapter

Appendix A: Troubleshooting

Appendix A: Troubleshooting
Common Problems and Solutions
Common Problems and Solutions

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