Problem Of Starter Pack Dvd; Problem Of Software - NEC N8100-2834F Maintenance Manual

Chapter 1 Maintenance
5.8

Problem of Starter Pack DVD

［?］During a firmware update from DVD startup, "Deploy may encounter issues due to the following
warning(s)" is displayed and the update stops
 Is Trusted Platform Module (TPM) installed?

Click "Exit" on the message display screen to exit. From System Utilities, Change System Configuration
> BIOS/Platform Configuration(RBSU) > Server Security > Trusted Platform Module Options > TPM
Visibility to [Hidden], and retry.
［?］Unable to read the manuals
 Have you installed Adobe Reader to your computer?

To read the manuals, install Adobe Reader in your computer.
 Is an error message "Internet Explorer has stopped" displayed?
 Close the dialog box and continue the operation. When the same error message appears again, double-
click "version.xml" under the root directory of the DVD, and choose Yes in the dialog box.
［?］The menu item of Integrated Installation is gray
 Is your system environment suitable?

To run Integrated Installation, log on to the Windows on the server with an administrative account.
［?］The menu is displayed with a wrong language
 Is your system environment suitable?

Confirm the settings of Regional and Language Options. Specify the language settings of each tab to
English (US).
5.9

Problem of Software

［?］The installer is displayed by a wrong language or resulted in an error
 Is your system environment correct?

Confirm the settings of Regional and Language Options. Set the language settings of each tab to
English (US).
［?］The problem of NEC ESMPRO ServerAgentService (for Windows)

For details of NEC ESMPRO ServerAgentService (for Windows), see NEC ESMPRO
ServerAgentService Installation Guide (Windows) in Starter Pack.
［?］The problem of NEC ESMPRO Manager

For details of NEC ESMPRO Manager, see NEC ESMPRO Manager Installation Guide or online help.
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Express5800/R120h-1M, R120h-2M (3rd-Gen) Maintenance Guide
5. Troubleshooting