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Crestron STX-1550C
Problem Solving
Operations Guide - DOC. 5812A
2-Way RF Compact Color Touchpanel
Reserve Join Numbers for STX-1550C
JOIN NUMBER
FUNCTION
1015
1016
1017
Brightness
1018
Brightness
1019
Brightness
1023
1024
1035
Reboots the System
1036
Discharges ST-BTP
1120 - 1123
Digital Battery
1160
Keyclick Volume
1161
Keyclick Volume
1172
1173
1210
Update Request
1213
Out of Range *
*
Touchpanel RF channel no longer communicating with STRFGWX.
Troubleshooting
The table below and continued on the next page provides corrective action for
possible trouble situations. If further assistance is required, please contact a Crestron
customer service representative.
STX-1550C Troubleshooting
POSSIBLE
TROUBLE
CAUSE(S)
Touchpanel has
Project can
powered down.
not be
NET ID on touchpanel
uploaded to
is improperly set.
touchpanel.
Project can
not be
uploaded:
1. Screen is
Touchpanel is in
blank.
standby or powered
down.
2. Checking
Incorrect COM port
communica-
specified.
tions error.
Screens are
Screens were not
wrong.
uploaded.
2-Way RF Compact Color Touchpanel: STX-1550C • 21
Power
Stand by
Contrast
Contrast
Gauge Bottom (1120) to
Bargraph
Keyclick
Keyclick
CORRECTIVE ACTION
Power touchpanel with power pack when
programming and uploading project.
Verify that NET IDs match. Refer to the
Interface Submenu of "Setup Menu" that
begins on page 7 for details and NET ID
parameters assigned in the program.
Touch the touchpanel to display a screen.
Verify that the panel has power supplied to it,
either battery or power pack.
Verify upload preferences is set to COM port
being used.
Verify upload preferences specifies RACK
(not the PANEL) as target of the upload.
Upload screens as described in the help files
found in VT Pro-e.
VALUE
Off
On
Low
Medium
High
Up
Down
N/A
N/A
Gauge Top (1123)
Up
Down
On
Off
N/A
N/A
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