Epson SureColor SC-P5300 Administrator's Manual
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Epson SureColor SC-P5300 Administrator's Manual

Epson SureColor SC-P5300 Administrator's Manual

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Administrator's Guide
CMP0440-00 EN

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  • Page 1 Administrator's Guide CMP0440-00 EN...

  • Page 2: Table Of Contents

    Administrator's Guide Contents Contents Power Saving Settings During Inactivity..29 Copyright Synchronizing the Date and Time with Time Server....... . 30 Trademarks Product Security Settings About this Manual...
  • Page 3 Restoring the Security Settings....87 Epson Device Admin..... 53 Problems Using Network Security Features.

  • Page 4: Copyright

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 5 ❏ Apple, Mac, macOS, OS X, and Bonjour are trademarks of Apple Inc., registered in the U.S. and other countries. ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

  • Page 6: About This Manual

    Administrator's Guide About this Manual About this Manual Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury. Important: Instructions that must be observed to avoid damage to your equipment. Note: Instructions containing useful tips and restrictions on printer operation. Related Information &...
  • Page 7 Administrator's Guide About this Manual ® ® ❏ Microsoft Windows Server 2012 R2 operating system ❏ Microsoft ® ® Windows Server 2012 operating system ❏ Microsoft ® ® Windows Server 2008 R2 operating system Mac OS In this manual, "Mac OS" is used to refer to Mac OS X 10.9.5 or later.

  • Page 8: Introduction

    Administrator's Guide Introduction Introduction This is a common manual for the administrator to use and manage the printer. There are unavailable functions and unshown menus because this is a common manual. Therefore, information is given near setting items or menus. See the User's Guide for function usage information.
  • Page 9 TCP/IP and WSD network. Tool A generic term for Epson software to set up or manage a device, such as Epson Device Admin, EpsonNet Config, EpsonNet SetupManager, etc.

  • Page 10: Example Of Network Environment

    Administrator's Guide Introduction ASCII (American Standard Code for Information Interchange) One of the standard character codes. 128 characters are defined, including such characters as the alphabet (a-z, A- Z), Arabic numbers (0-9), symbols, blank characters, and control characters. When "ASCII" is described in this guide, it indicates the 0x20 - 0x7E (hex number) listed below, and does not involve control characters.
  • Page 11 The following services are available if the printer is able to connect to the Internet. ❏ Epson Connect Email Print, Remote Print, etc. ❏ Cloud Services Google Cloud Print, Evernote etc. ❏ Site of Epson Downloading the driver and software and updating the printer's firmware, etc.
  • Page 12 ❏ File server ❏ (C)-2: Application server This server applies the function of the server application as follows. ❏ Epson Print Admin ❏ Document Capture Pro Server ❏ (C)-3: Wired LAN (Ethernet), (C)-4: Wireless LAN (Wi-Fi) Connect printers, scanners, computers, etc. to the LAN by using a LAN cable or radio wave.

  • Page 13: Printer Connection Types

    Administrator's Guide Introduction Example of Small Office Network (A): Internet ❏ Epson Connect ❏ Cloud services ❏ Email server, FTP server (B): Trust Zone (Intranet) ❏ (B)-1: Wired LAN (Ethernet) ❏ (B)-2: Wireless LAN (Wi-Fi) Printer Connection Types The following two methods are available for the printer's network connection.
  • Page 14 Administrator's Guide Introduction When using USB, the printer without the network function can be also shared. Connection method: Connect the printer to the network via LAN switch or access point. You can also connect the printer to the server directly by USB cable. Printer driver: Install the printer driver on the Windows server depending on the OS of the client computers.

  • Page 15: Printer Settings And Management

    Administrator's Guide Printer Settings and Management Printer Settings and Management Flow of the Printer Settings and Management Network Connection for the Printer Print function Setting Security Settings Operation and Management Settings Network Connection for the Printer Set the IP address to the printer and connect it to the network. ❏...

  • Page 16: Print Function Setting

    Administrator's Guide Printer Settings and Management Print Function Setting Make setting to enable print function. ❏ Print settings for Server / Client Connection ❏ Print settings for Peer to Peer Connection Related Information “Using the Print Functions” on page 23 &...

  • Page 17: Network Connection

    Administrator's Guide Network Connection Network Connection This chapter explains the procedure to connect the printer to the network. Before Making Network Connection To connect to the network, check the connection method and setting information for connection in advance. Gathering Information on the Connection Setting Prepare the necessary setting information to connect.

  • Page 18: Ip Address Assignment

    Administrator's Guide Network Connection IP Address Assignment These are the following types of IP address assignment. Static IP address: Assign the predetermined IP address to the printer (host) manually. The information to connect to the network (subnet mask, default gateway, DNS server and so on) need to be set manually.

  • Page 19: Connecting To The Network From The Control Panel

    Administrator's Guide Network Connection Connecting to the Network from the Control Panel Connect the printer to the network by using the printer's control panel. For the printer's control panel, see the User's Guide for more details. Assigning the IP Address Set up the basic items such as Host Address, Subnet Mask, Default Gateway.

  • Page 20: Connecting To Lan

    Administrator's Guide Network Connection Setting the Proxy Server Set up the proxy server if both of the following are true. ❏ The proxy server is built for Internet connection. ❏ You want to update the printer firmware via the Internet from the printer’s control panel or Web Config. 1.
  • Page 21 Administrator's Guide Network Connection Related Information “Changing from Ethernet Connection to Wi-Fi Connection” on page 58 & Connecting to the Wireless LAN (Wi-Fi) You can manually set up the information necessary to connect to an access point from the printer's control panel. To set up manually, you need the SSID and password for an access point.

  • Page 22: Function Settings

    Administrator's Guide Function Settings Function Settings This chapter explains the first settings to make in order to use each function of the device. Software for Setting In this topic, the procedure for making settings from the administrator’s computer using Web Config is explained. Web Config (Web Page for Device) About Web Config Web Config is a built-in web page of the printer for configuring the printer's settings.

  • Page 23: Using The Print Functions

    Administrator's Guide Function Settings Accessing Web Config Enter the printer’s IP address into a web browser. JavaScript must be enabled. When accessing Web Config via HTTPS, a warning message will appear in the browser since a self-signed certificate, stored in the printer, is used but there is no problem.

  • Page 24: Print Settings For Server / Client Connection

    ❏ Peer to peer connection : Set the port on each computer For peer to peer connection, explain how to set the port automatically using the installer available from the software disc or Epson's website. Print Settings for Server / Client Connection Enable to print from the printer that is connected as the server / client connection.
  • Page 25 Administrator's Guide Function Settings 5. Enter the printer's IP address or printer name in Host Name or IP Address or Printer Name or IP Address, and then click Next. Example: ❏ Printer name : EPSONA1A2B3C ❏ IP address : 192.0.2.111 Do not change Port name.
  • Page 26 Administrator's Guide Function Settings Checking the Port Configuration - Windows Check if the correct port is set for the print queue. 1. Open the devices and printers screen. Desktop > Settings > Control Panel > Hardware and Sound or Hardware > Devices and Printers. 2.

  • Page 27: Print Settings For Peer To Peer Connection

    Setting the Printer Driver For small organizations, we recommend installing the printer driver on each client computer. Use the installer on Epson website or on the software disc. Note: When the printer is used from many client computers, by using EpsonNet SetupManager and delivering the driver as a package, install operation time can be reduced dramatically.

  • Page 28: Making System Settings

    Administrator's Guide Function Settings ❏ Running from the software disc (only for the models that come with a software disc and users with computers with disc drives.) Insert the software disc into the computer. 2. Select the connection method for the printer, and then click Next. Note: If Install Software is displayed, select Set up Printer connection again (for new network router or changing USB to network, etc.) and then click Next.

  • Page 29: Power Saving Settings During Inactivity

    Administrator's Guide Function Settings 2. Set up the following items as necessary. ❏ Language Select the displayed language on the control panel. ❏ Panel Lock If you select ON, the administrator password is required when you perform an operation that requires the administrator's authority.

  • Page 30: Synchronizing The Date And Time With Time Server

    Administrator's Guide Function Settings “Logging on to the Printer Using Web Config” on page 35 & Synchronizing the Date and Time with Time Server When synchronizing with the time server (NTP server), you can synchronize the time of the printer and the computer on the network.

  • Page 31: Product Security Settings

    Administrator's Guide Product Security Settings Product Security Settings This chapter explains the security settings of the device. Introduction of Product Security Features This printer allows you to restrict access for users other than the administrator. You need to log in with an administrator password to use all the functions. The administrator password has already been configured.

  • Page 32: Changing The Administrator Password From The Control Panel

    We recommend changing the initial password after you start using the printer. You can change the password through Web Config, on the control panel, or by using your software (Epson Device Admin). When using Epson Device Admin, see the documentation supplied with Epson Device Admin.

  • Page 33: Changing The Administrator Password Using Web Config

    Administrator's Guide Product Security Settings Changing the Administrator Password Using Web Config You can change the administrator password using Web Config. 1. Access Web Config and select the Product Security tab > Change Administrator Password. 2. Enter the current password in Current password. 3.

  • Page 34: Lock Setting Items

    Administrator's Guide Product Security Settings 4. On the Panel Lock, select ON. 5. Click OK. 6. Check that is displayed on the home screen on the printer's control panel. Lock Setting Items When Lock Setting is set to On from the control panel menu, usage of the following items is restricted. ❏...

  • Page 35: Operation And Management Settings

    Administrator's Guide Operation and Management Settings Operation and Management Settings This chapter explains the items related to the daily operations and management of the device. Logging on to the Printer as an Administrator You must be logged in to the printer as an administrator to use functions that are locked in Web Config or on the printer's control panel.

  • Page 36: Confirm Information Of The Printer

    Administrator's Guide Operation and Management Settings Confirm Information of the Printer Checking the Information from the Control Panel You can check and print the following information from the control panel. ❏ Supply Menu > Supply Status You can check the information for the ink and maintenance box. ❏...

  • Page 37: Updating The Printer's Firmware Using The Control Panel

    You can also update the firmware using Epson Device Admin. You can visually confirm the firmware information on the device list. It is useful when you want to update multiple devices' firmware. See the Epson Device Admin guide or help for more details.

  • Page 38: Updating Firmware Without Connecting To The Internet

    Updating Firmware without Connecting to the Internet You can download the device's firmware from Epson website on the computer, and then connect the device and the computer by USB cable to update the firmware. If you cannot update over the network, try this method.

  • Page 39: Import The Settings

    Administrator's Guide Operation and Management Settings Import the settings Import the exported Web Config file to the printer. Important: When importing values that include individual information such as a printer name or IP address, make sure the same IP address does not exist on the same network. If the IP address overlaps, the printer does not reflect the value. 1.

  • Page 40: Solving Problems

    Epson Support. There is a foreign substance inside the printer or a printer error occurred. ❏ Solutions : Remove any paper or protective material in the printer. If the error message is still displayed, contact Epson support.

  • Page 41: Printing A Network Connection Report

    2. Visit your local Epson website for further instructions. Printing a Network Connection Report You can print a network connection report to check the status between the printer and the wireless router.
  • Page 42 Administrator's Guide Solving Problems Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b. Messages on the Network Environment Solutions: ❏ Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device. ❏...
  • Page 43 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. https://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 44 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. https://epson.sn > Setup E-10 Solutions: Check the following.
  • Page 45 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. https://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 46: Checking The Communication Status

    ❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. https://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
  • Page 47 Administrator's Guide Solving Problems 4. Select Print Status Sheet. 5. Check the message, and then print the network status sheet. 6. Close the screen. The screen automatically closes after a specific length of time. Checking the Network of the Computer - Windows By using the command prompt, check the connection status of the computer and the connection path to the printer.

  • Page 48: Performing The Connection Test

    Administrator's Guide Solving Problems ❏ pathping command You can confirm the list of routers passing through the destination host and the routing of communication. ❏ Format : pathping xxx.xxx.xxx.xxx ❏ Examples : pathping 192.0.2.222 Performing the Connection Test From the printer or the computer connected to the same segment as the printer, check whether the connection with the server and folder is correct.
  • Page 49 Administrator's Guide Solving Problems 1. Access Web Config and select the Network tab > Wi-Fi Direct. 2. Select Disable for Wi-Fi Direct. 3. Click Next 4. Check the message, and then select OK. Disabling Wi-Fi from the Control Panel When Wi-Fi is disabled, the Wi-Fi connection is disconnected. 1.

  • Page 50: Trouble Case

    Administrator's Guide Solving Problems 7. When a completion message is displayed, close the screen. The screen automatically closes after a specific length of time. Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults. 1.

  • Page 51: Forgotten The Administrator Password

    “Assigning the IP Address” on page 19 & Forgotten the Administrator Password If you forget your administrator password, contact your dealer or Epson Support. Issues when Sharing Printers The Shared Server is Slow Follow the steps below if operations are slow on shared printers.

  • Page 52: Printer Settings On The Print Server Are Not Reflected On The Client Computer

    Administrator's Guide Solving Problems Printer Settings on the Print Server are not Reflected on the Client Computer Follow the steps below to reinstall the driver on the client computer. 1. On the print server computer, select Control Panel > Devices and Printers. 2.

  • Page 53: Appendix

    The following describes the software that configures and manages devices. Epson Device Admin Epson Device Admin is a multifunctional application software that manages the device on the network. The following functions are available. ❏ Monitor or manage up to 2,000 printers or scanners over the segment ❏...

  • Page 54: Epsonnet Print (Windows Only)

    If the firewall alert appears, allow access for EpsonNet Config. Running EpsonNet Config - Mac OS Select Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config. EpsonNet Print (Windows Only) EpsonNet Print is a software to print on the TCP/IP network. This is installed from the installer together with the printer driver.

  • Page 55: Making Wi-Fi Settings From The Control Panel (Wps)

    Administrator's Guide Appendix Making Wi-Fi Settings from the Control Panel (WPS) You can connect to Wi-Fi from the printer's control panel using the WPS function. Related Information “Making Wi-Fi Settings by Push Button Setup (WPS)” on page 55 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 56 &...

  • Page 56: Making Wi-Fi Settings By Pin Code Setup (Wps)

    Administrator's Guide Appendix 7. Close the screen. The screen automatically closes after a specific length of time. Note: If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a network connection report and check the solution.

  • Page 57: Changing The Wi-Fi Direct (Simple Ap) Settings

    Administrator's Guide Appendix Changing the Wi-Fi Direct (Simple AP) Settings When Wi-Fi Direct (simple AP) connection is enabled, you can change the settings from > Wi-Fi Direct > Start Setup > Change Settings, and then the following menu items are displayed. Change Network Name Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the printer to your arbitrary name.

  • Page 58: Changing From Ethernet Connection To Wi-Fi Connection

    5. Confirm the displayed message and click OK. 6. Disconnect the Ethernet cable from the printer. Note: You can also change the connection method by using Epson Device Admin. For details, see the manual or help for Epson Device Admin. Related Information “Accessing Web Config”...

  • Page 59: Changing From Wi-Fi Connection To Ethernet Connection

    3. Check the message, and then select OK. 4. Connect the printer and hub (LAN switch) by Ethernet cable. Note: You can also change the connection method by using Epson Device Admin. For details, see the guide or help for Epson Device Admin. Related Information “Accessing Web Config”...
  • Page 60 Administrator's Guide Appendix Sender (Client) Destination Protocol Port Number (Server) Printer Control WSD Client computer WSD (TCP) 5357 Client computer File sending (When FTP printing is Printer FTP (TCP) used from the printer) Discover the printer from an Printer ENPC (UDP) 3289 application such as EpsonNet Config and printer driver.

  • Page 61: Advanced Security Settings For Enterprise

    Advanced Security Settings for Enterprise In this chapter, we describe advanced security features.

  • Page 62: Security Settings And Prevention Of Danger

    For printers that do not have access protection from the outside, it will be possible to read the print job logs that are stored in the printer from the Internet. In order to avoid this risk, Epson printers have a variety of security technologies. Set the printer as necessary according to the environmental conditions that have been built with the customer's environment information.

  • Page 63: Security Feature Settings

    Administrator's Guide Advanced Security Settings for Enterprise “SSL/TLS Communication with the Printer” on page 63 & “Controlling Using Protocols” on page 69 & “Encrypted Communication Using IPsec/IP Filtering” on page 73 & “Connecting the Printer to an IEEE802.1X Network” on page 84 &...

  • Page 64: About Digital Certification

    Administrator's Guide Advanced Security Settings for Enterprise About Digital Certification ❏ CA-signed Certificate This is a certificate signed by the CA (Certificate Authority.) You can obtain it to apply to the Certificate Authority. This certificate certifies the existence of the printer is and used for SSL/TLS communication so that you can ensure the safety of data communication.
  • Page 65 Administrator's Guide Advanced Security Settings for Enterprise 2. Click Generate of CSR. A CSR creating page is opened. 3. Enter a value for each item. Note: Available key length and abbreviations vary by a certificate authority. Create a request according to rules of each certificate authority.
  • Page 66 Administrator's Guide Advanced Security Settings for Enterprise Importing a CA-signed Certificate Import the obtained CA-signed Certificate to the printer. Important: ❏ Make sure that the printer’s date and time is set correctly. Certificate may be invalid. ❏ If you obtain a certificate using a CSR created from Web Config, you can import a certificate one time. 1.

  • Page 67: Deleting A Ca-Signed Certificate

    Administrator's Guide Advanced Security Settings for Enterprise CA-signed Certificate Importing Setting Items Items Settings and Explanation Server Certificate or Client Certificate Select a certificate’s format. For SSL/TLS connection, the Server Certificate is displayed. For IPsec/IP Filtering or IEEE802.1x, the Client Certificate is displayed. Private Key If you obtain a certificate of the PEM/DER format by using a CSR created from a computer, specify a private key file that is match a certificate.
  • Page 68 Administrator's Guide Advanced Security Settings for Enterprise “CSR Setting Items” on page 65 & “Importing a CA-signed Certificate” on page 66 & Importing a CA Certificate Import the CA Certificate to the printer. 1. Access Web Config and then select the Network Security tab > CA Certificate. 2.

  • Page 69: Controlling Using Protocols

    Administrator's Guide Advanced Security Settings for Enterprise Common name : EPSONA1B2C3,EPSONA1B2C3.local,192.0.2.123 4. Specify a validity period for the certificate. 5. Click Next. A confirmation message is displayed. 6. Click OK. The printer is updated. Note: You can check the certificate information from Network Security tab > SSL/TLS > Certificate > Self-signed Certificate and click Confirm.

  • Page 70: Protocol Setting Items

    Administrator's Guide Advanced Security Settings for Enterprise Protocol Description WSD Settings You can enable or disable the WSD function. When this is enabled, you can add WSD devices, and print from the WSD port. LLTD Settings You can enable or disable the LLTD function. When this is enabled, it is displayed on the Windows network map.
  • Page 71 Administrator's Guide Advanced Security Settings for Enterprise Items Setting value and Description Enable WSD Select this to enable adding devices using WSD, and print from the WSD port. If you do not want this product to search for devices, disable this item and disable the Enable IPP item.
  • Page 72 Enter 0 to 32 ASCII (0x20 to 0x7E) characters. Allow access from Epson tools Set whether or not to allow information to be written by Ep- son tools such a Epson Device Admin. SNMPv3 Settings Items Setting value and Description Enable SNMPv3 SNMPv3 is enabled when the box is checked.

  • Page 73: Encrypted Communication Using Ipsec/Ip Filtering

    Administrator's Guide Advanced Security Settings for Enterprise Items Setting value and Description Algorithm Select an algorithm for an authentication for SNMPv3. Password Enter the password for an authentication for SNMPv3. Enter between 8 and 32 characters in ASCII (0x20-0x7E). If you do not specify this, leave it blank.
  • Page 74 Administrator's Guide Advanced Security Settings for Enterprise “Logging on to the Printer Using Web Config” on page 35 & “Default Policy Setting Items” on page 74 & Default Policy Setting Items Default Policy Items Settings and Explanation IPsec/IP Filtering You can enable or disable an IPsec/IP Filtering feature. ❏...
  • Page 75 Administrator's Guide Advanced Security Settings for Enterprise ❏ IKE Version Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the printer is connected ❏ IKEv1 The following items are displayed when you select IKEv1 for IKE Version. Items Settings and Explanation Authentication Method...
  • Page 76 Administrator's Guide Advanced Security Settings for Enterprise Items Settings and Explanation Remote Authentication Method To select Certificate, you need to obtain and import a CA-signed certificate in advance. ID Type If you select Pre-Shared Key for Authentication Method, select the type of ID for the device that you want to authenticate.

  • Page 77: Configuring Group Policy

    Administrator's Guide Advanced Security Settings for Enterprise ❏ Algorithm Settings It is recommended that you select Any for all settings or select an item other than Any for each setting. If you select Any for some of the settings and select an item other than Any for the other settings, the device may not communicate depending on the other device that you want to authenticate.
  • Page 78 Administrator's Guide Advanced Security Settings for Enterprise Group Policy Setting Items Items Settings and Explanation Enable this Group Policy You can enable or disable a group policy. Access Control Configure a control method for traffic of IP packets. Items Settings and Explanation Permit Access Select this to permit configured IP packets to pass through.
  • Page 79 Administrator's Guide Advanced Security Settings for Enterprise ❏ Local Port If you select Port Number for Method of Choosing Port and if you select TCP or UDP for Transport Protocol, enter port numbers to control receiving packets, separating them with commas. You can enter 10 port numbers at the maximum.
  • Page 80 Administrator's Guide Advanced Security Settings for Enterprise ❏ IKEv2 The following items are displayed when you select IKEv2 for IKE Version. Items Settings and Explanation Local Authentication Method If you select IPsec for Access Control, select an option. Used certificate is common with a default policy.
  • Page 81 Administrator's Guide Advanced Security Settings for Enterprise Items Settings and Explanation Tunnel Mode If you use the printer on the Internet-capable network such as IPsec-VPN, select this option. The header and data of the IP packets are encrypted. Remote Gateway(Tunnel Mode): If you select Tunnel Mode for Encapsulation, enter a gateway address between 1 and 39 characters.
  • Page 82 – All services ENPC 3289 Any port Searching for a printer from applications such as Epson Device Admin, and the printer driver SNMP Any port Acquiring and configuring of MIB from applications such as Epson Device Admin, and the printer driver...

  • Page 83: Configuration Examples Of Ipsec/Ip Filtering

    Administrator's Guide Advanced Security Settings for Enterprise Service Name Protocol type Local port Remote port Features controlled number number HTTP (Remote) Any port HTTP(S) client (firmware updating and root certificate updating) HTTPS (Remote) Any port Configuration Examples of IPsec/IP Filtering Receiving IPsec packets only This example is to configure a default policy only.

  • Page 84: Configuring A Certificate For Ipsec/Ip Filtering

    Administrator's Guide Advanced Security Settings for Enterprise Note: Regardless of policy configuration, the client will be able to access and configure the printer. Configuring a Certificate for IPsec/IP Filtering Configure the Client Certificate for IPsec/IP Filtering. When you set it, you can use the certificate as an authentication method for IPsec/IP Filtering.
  • Page 85 Administrator's Guide Advanced Security Settings for Enterprise “Cannot Access the Printer or Scanner after Configuring IEEE802.1X” on page 89 & IEEE802.1X Network Setting Items Items Settings and Explanation IEEE802.1X (Wired LAN) You can enable or disable settings of the page (IEEE802.1X > Basic) for IEEE802.1X (Wired LAN).

  • Page 86: Configuring A Certificate For Ieee802.1X

    Administrator's Guide Advanced Security Settings for Enterprise Configuring a Certificate for IEEE802.1X Configure the Client Certificate for IEEE802.1X. When you set it, you can use EAP-TLS and PEAP-TLS as an authentication method of IEEE802.1x. If you want to configure the certification authority certificate, go to CA Certificate.

  • Page 87: Solving Problems For Advanced Security

    Administrator's Guide Advanced Security Settings for Enterprise Status ID IEEE802.1X Status EAP Failure Authentication has failed since there are the following errors in the printer settings. ❏ If EAP Type is EAP-TLS or PEAP-TLS, client certificate is incorrect or has certain problems.
  • Page 88 Administrator's Guide Advanced Security Settings for Enterprise Related Information “Accessing Web Config” on page 23 & “Logging on to the Printer Using Web Config” on page 35 & Cannot Communicate with IPsec Communication Specify the algorithm that the printer or the computer does not support. The printer supports the following algorithms.
  • Page 89 Administrator's Guide Advanced Security Settings for Enterprise If the DHCP is out of date, rebooting or the IPv6 address is out of date or has not been obtained, then the IP address registered for the printer's Web Config (Network Security tab > IPsec/IP Filtering > Basic > Group Policy >...

  • Page 90: Problems On Using A Digital Certificate

    Administrator's Guide Advanced Security Settings for Enterprise Problems on Using a Digital Certificate Cannot Import a CA-signed Certificate CA-signed Certificate and the information on the CSR do not match. If the CA-signed Certificate and CSR do not have the same information, the CSR cannot be imported. Check the following: ❏...
  • Page 91 Administrator's Guide Advanced Security Settings for Enterprise Unsupported characters have been entered to Common Name, Organization, Organizational Unit, Locality, and State/Province. Enter characters of either IPv4, IPv6, host name, or FQDN format in ASCII (0x20-0x7E). A comma or space is included in the Common Name. If a comma is entered, the Common Name is divided at that point.
  • Page 92 Administrator's Guide Advanced Security Settings for Enterprise Messages Cause/What to do Invalid file. Cause: You are not importing a certificate file in X509 format. What to do: Make sure that you are selecting the correct certificate sent by a trusted certificate authority.
  • Page 93 Administrator's Guide Advanced Security Settings for Enterprise Messages Cause/What to do Setup failed. Cause: Cannot finish the configuration because the communication between the printer and computer failed or the file cannot be read by some errors. What to do: After checking the specified file and communication, import the file again. Related Information “About Digital Certification”...

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