True VC900 Owner's Manual
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True VC900 Owner's Manual

Palisade climber
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VC900
PALISADE CLIMBER
MODEL VC900
(MAN-VC900 REV00)
OWNER'S
MANUAL

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Summary of Contents for True VC900

  • Page 1 VC900 PALISADE CLIMBER OWNER’S MODEL VC900 MANUAL (MAN-VC900 REV00)
  • Page 3 Alle hier gezeigten Produkte sind Prototypen. Das tatsächliche Produkt ausgeliefert wird, kann variieren. Produkt- Spezifi kationen, Funktionen und Software können sich ohne vorherige Ankündigung ändern. In den meisten Fällen bis zu Bedienungsanleitung Bisher besuchen und für Dokumente in weiteren Sprachen fi nden Sie unter https://truefi tness.com/ support/user-manuals/ BELANGRIJK! Alle getoonde producten zijn prototype.
  • Page 4 You can count on TRUE Fitness for the best service in the industry, provided by a team focused on optimizing the life of your equipment.
  • Page 5 You may receive a shipment that looks intact and discover once the box has been opened that there are hidden damages. Please notify the carrier immediately. TRUE will not be able to fi le a claim if the carrier is not notifi ed in a timely manner.

  • Page 6: Table Of Contents

    TABLE OF CONTENTS SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS—SAVE THESE INSTRUCTIONS................7 POWER REQUIREMENTS..............................9 SPACE REQUIREMENTS..............................10 SPECIFICATIONS..................................11 PALISADE CLIMBER ENTRY AND EXIT SAFETY ......................11 WARNING DECALS................................11 COMPLIANCES..................................11 ASSEMBLY INSTRUCTIONS PREASSEMBLY CHECKLIST...............................12 ASSEMBLY STEPS................................14 PRODUCT OVERVIEW PRODUCT FEATURES................................26 CARE AND MAINTENANCE INSPECTION..................................27 CLEANING THE EQUIPMENT.............................27 LEVELING THE MACHINE..............................27 PREVENTATIVE MAINTENANCE............................28 LONG TERM STORAGE..............................28...

  • Page 7: Safety Instructions

    • Replace warning labels that may be worn, damaged, • TRUE STRONGLY recommends seeing a physician or missing. for a complete medical exam before undertaking an exercise program, particularly if the user has a family •...
  • Page 8 To avoid serious injury, never touch the steps while product. the machine is in use. • Never operate a TRUE product if it has a damaged power cord or electrical plug, or if it has been dropped, damaged, or even partially immersed in water.

  • Page 9: Power Requirements

    POWER REQUIREMENTS Read and understand all instructions before plugging any TRUE power cord into an electrical outlet. DEDICATED LINE This product does not require a dedicated line. GROUNDING INSTRUCTIONS This product must be grounded. If the product malfunctions or breakdowns, grounding provides a path of least resistance for electric current to reduce the risk of electric shock.

  • Page 10: Space Requirements

    SPACE REQUIREMENTS TRUE recommends a minimum of: • 12” (30.5cm) on each side and the front of the equipment • 36” (91.4cm) safety zone at the rear of the equipment • 10 feet (3.1 meters) for a ceiling height front 12”...

  • Page 11: Specifications

    WARNING DECALS WARNING: Replace warning labels that may be worn, damaged, or missing. To replace any worn or missing decals contact TRUE product support (service@truefi tness.com // 800.883.8783). console serial Model No. number location VC900-20 Serial No./Date Code...

  • Page 12: Assembly Instructions

    Lifting Straps VERIFY BOX CONTENTS (recommended) IMPORTANT! Please verify box contents. If you have questions, or if there are any missing parts, contact product support (service@truefi tness.com // on each side, and for 800.883.8783). each handrail, remove protective wood TO UNBOX THE MACHINE 1.
  • Page 13 VC900 BASE ASSEMBLY VC90251-20 SUBASSEMBLY, CONSOLE MAST, 30MM E-STOP VC90254-01 ASSEMBLY, LEFT HANDRAIL & HR GRIP, FULL DIPPED VC90255-01 ASSEMBLY, RIGHT HANDRAIL & HR GRIP, FULL DIPPED VC90258 SUBASSEMBLY, CONSOLE REAR COVER W/ SALUTRON VC900-TRAY COVER, SWEAT TRAY (OPTIONAL KIT)

  • Page 14: Assembly Steps

    Tools Used in this Step Parts Used in this Step 6mm Allen Wrench PART DESCRIPTION VC90003 WELDMENT, UPPER FRAME VC90250 VC900 BASE ASSEMBLY VC90176 SHCS, M8-1.25 X 20MM, BLK ZP VC90151 WASHER, FLAT, M8 X 18 OD X 1.5, BLK, ZP VC90176 VC90151 VC90003...
  • Page 15 STEP 2—ATTACH THE INNER GUARD SHROUD TO THE FRAME Tools Used in this Step Parts Used in this Step #2 Phillips Screwdriver PART DESCRIPTION VC90003 WELDMENT, UPPER FRAME VC90250 VC900 BASE ASSEMBLY VC90103 SHROUD, INNER GUARD VC90148 PHMS, M5-0.8 X 12MM, ZP VC90250 VC90003 VC90148 VC90103...
  • Page 16 STEP 3—ROUTE CABLES FROM BASE UP CONSOLE MAST AND ATTACH MAST TO FRAME Tools Used in this Step Parts Used in this Step 6mm Allen Wrench PART DESCRIPTION VC90003 WELDMENT, UPPER FRAME VC90090 SHROUD, TOP, WITH DECAL VC90112 COVER, MAST BASE VC90251-20 SUBASSEMBLY, CONSOLE MAST, 30MM E-STOP VC90205...
  • Page 17 STEP 4—CONNECT HANDRAIL AND CONSOLE MAST CABLES Parts Used in this Step PART DESCRIPTION VC90251-20 SUBASSEMBLY, CONSOLE MAST, 30MM E-STOP VC90254-01 ASSEMBLY, LEFT HANDRAIL & HR GRIP, FULL DIPPED VC90255-01 ASSEMBLY, RIGHT HANDRAIL & HR GRIP, FULL DIPPED VC90117 COVER, HANDRAIL BASE, LH VC90118 COVER, HANDRAIL BASE, RH 1.
  • Page 18 STEP 5—ATTACH CUP HOLDER RINGS Tools Used in this Step Parts Used in this Step 6mm Allen Wrench PART DESCRIPTION VC90251-20 SUBASSEMBLY, CONSOLE MAST, 30MM E-STOP VC90254-01 ASSEMBLY, LEFT HANDRAIL & HR GRIP, FULL DIPPED VC90255-01 ASSEMBLY, RIGHT HANDRAIL & HR GRIP, FULL DIPPED VC90009 WELDMENT, CUP HOLDER RING, LH VC90010...
  • Page 19 Parts Used in this Step 17mm Wrench and 17mm PART DESCRIPTION Socket Wrench VC90250 VC900 BASE FRAME VC90254-01 ASSEMBLY, LEFT HANDRAIL & HR GRIP, FULL DIPPED VC90255-01 ASSEMBLY, RIGHT HANDRAIL & HR GRIP, FULL DIPPED VC90019 BRACKET, HAND RAIL CLAMP VC90168 HHS, M10-1.50 X 50MM, NYLOC, BLK ZP...
  • Page 20 Tools Used in this Step Parts Used in this Step 17mm Wrench and 17mm PART DESCRIPTION Socket Wrench VC90250 VC900 BASE FRAME VC90254-01 ASSEMBLY, LEFT HANDRAIL & HR GRIP, FULL DIPPED VC90255-01 ASSEMBLY, RIGHT HANDRAIL & HR GRIP, FULL DIPPED 6mm Allen Wrench VC90117...
  • Page 21 STEP 8—ATTACH THE CONSOLE AND THE CONSOLE REAR COVER TO THE CONSOLE MAST Tools Used in this Step Parts Used in this Step #2 Phillips Screwdriver PART DESCRIPTION VC90258 SUBASSEMBLY, CONSOLE REAR COVER W/ SALUTRON VC90148 PHMS, M5-0.8 X 12MM, ZP VC90175 PHMS, M5-0.8 X 6MM, ZP CONSOLE...
  • Page 22 Tools Used in this Step Parts Used in this Step #2 Phillips Screwdriver PART DESCRIPTION VC90003 WELDMENT, UPPER FRAME VC90250 VC900 BASE FRAME VC90090 SHROUD, TOP, WITH DECAL Wire Cutters VC90112 COVER, MAST BASE VC90179 PHMS, M5-0.8 X 12MM, SS ZIP TIES 1.
  • Page 23 STEP 10—LEVEL THE MACHINE Tools Used in this Step 17mm Wrench Level (recommended) 1. Adjust all four leveling feet until they contact the fl oor. IMPORTANT! Do not adjust the leveling feet to such a height that they detach or unscrew from the machine. 2.
  • Page 24 STEP 11—ATTACH POWER CORD Parts Used in this Step PART DESCRIPTION VC90080 CABLE, VC900 POWER VC90250 VC900 BASE FRAME 1. Insert the power cord and power on the machine. 2. Set up the console using the console owner’s manual. VC90250 VC90080 off...

  • Page 26: Product Overview

    PRODUCT OVERVIEW PRODUCT FEATURES Quick Access Keys Console Assembly Contact Heart Rate Pads Cup Holders Safety (E-Stop) Key Handrails Steps On/Off Switch and Power Cord Leveling Feet Console Assembly Power Cord The console allows the user to set up a workout program Delivers power from the wall outlet to the Palisade and control the Palisade Climber during a workout.

  • Page 27: Care And Maintenance

    Make sure other users know that the machine needs service. To order parts or to contact a TRUE authorized service representative, please visit www.truefi tness.com. CLEANING THE EQUIPMENT AFTER EACH USE: •...

  • Page 28: Preventative Maintenance

    PREVENTATIVE MAINTENANCE TRUE recommends that quarterly scheduled maintenance be performed by a qualifi ed service technician. Please contact your dealer or visit www.truefi tness.com to contact a local TRUE authorized service technician. IMPORTANT! Use only TRUE Fitness certifi ed service providers.

  • Page 29: Additional Information

    This troubleshooting guide is intended to assist in diagnostics only and is not all inclusive. Technical specifi cations, error codes and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suff ered by persons whom rely wholly or in part on any description or statement contained within this manual. Please visit www.truefi...
  • Page 30 Corrupted brainboard confi guration Console Console Confi guration - fails integrity check Re-install software/fi rmware Firmware and software versions are not compatible Contact TRUE Product Support Power cycle Console Confi gure Incorrectly Re-confi gure console Fault CN01: Internal Fault Console Math error - software Re-install software/fi...
  • Page 31 Fault A109: Motor Controller Critical DCLink Bus Overvoltage AC MCB Motor Control Board Contact TRUE Product Support Fault (MAX_VDC2) Contact TRUE Product Support to Bad Resistor replace resistor subassembly P/N 7VC90057 Line Voltage Check AC line voltage Fault A110: Motor Controller...
  • Page 32 Loose Cable Connection Fault A112: Motor Controller AC MCB Phase over current(RMS) Check cable connections Fault Motor Control Board Contact TRUE Product Support Dirty or misaligned speed Contact TRUE Product Support Fault A113: Speed Sensor sensor AC MCB Faulty Speed Sensor...

  • Page 33: Wiring Diagram

    WIRING DIAGRAM...

  • Page 34: Warranty Information

    *This limited warranty on the structural frame does not purchaser and the parts of the TRUE product (the include paint or coatings. The frame is defi ned as the “Product”) listed below, under normal use and service,...

  • Page 35: Residential Commercial Limited Warranty

    *This limited warranty on the structural frame does not purchaser and the parts of the TRUE product (the include paint or coatings. The frame is defi ned as the “Product”) listed below, under normal use and service,...
  • Page 36 VC900 LIMITED WARRANTY Save Time and Register Online! Activate Multiple Warranties at truefi tness.com THE TRUE LIMITED WARRANTY IS SUBJECT TO AND WILL BE IN ACCORDANCE WITH THE CONDITIONS SET FORTH BELOW: This limited warranty is valid for the United States and 14.
  • Page 37 VC900 LIMITED WARRANTY Save Time and Register Online! Activate Multiple Warranties at truefi tness.com KEEP THIS PAGE FOR YOUR RECORDS SERIAL NUMBERS The product comes with two serial numbers; one on the base and one on the console. The serial number on the base is under the top shroud on upper left side of the frame.
  • Page 38 Activate Multiple Warranties at truefi tness.com Thank you for purchasing a TRUE product. To validate the TRUE product warranty the fast and easy way, please go on- line now to truefi tness.com and register your product. The information you provide will never be distributed to any other individuals or agencies for any purpose.
  • Page 40 T R U E F I T N E S S . C O M I N T E G R I T Y M A T T E R S TRUE Fitness Technology, Inc | 865 Hoff Road, St. Louis, MO 63366 © 2023 TRUE. All Rights Reserved.

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