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Troubleshooting
Symptom
The fl ame eff ect will
not start.
The fl ame eff ect is too
low.
Unpleasant smell when
unit is used.
The fl ame eff ect has
too much smoke.
Main lamps are not
working and there are
no fl ames or smoke.
Cause
Mains plug is not plugged in.
Low water level.
Low voltage connector not connected properly.
(See Fig.6)
The Transducer Unit is not sitting correctly in
the sump
Flame eff ect control knob is set too low.
(See Fig.2)
The Metal Disc in the transducer might be dirty
(See Fig.12)
The wire from the Transducer Unit is sitting over
the metal disc
Dirty or stale water.
Using unfi ltered tap water.
Flame eff ect setting is too high.
There is no water in the water tank
Corrective Action
Check plug is connected to wall socket correctly.
Check that the water tank is full and there is
water in the sump.
Check that the connector is inserted correctly.
(See Fig.6)
Ensure the Transducer in sitting down into the
moulded recess in the sump
Increase level of fl ame by turning Control knob
'D' anti clockwise slowly. (See Fig.2)
Clean the Metal Disc with soft brush supplied.
(See Fig.12) See 'Maintenance. ' for a step by step
procedure.
Direct the wire to the back of the sump and
make sure it sits into the side slot exiting the
sump.
Clean the unit as described under maintenance.
Use only fi ltered tap water.
Turn the fl ame eff ect Control knob C clockwise,
about ¼ a turn, at a time. Give the fl ame
generator some time to adjust to the new
setting. (See Fig.2)
Follow instructions under
Maintenance, 'Filling the water tank' .
Check the plug is connected to the wall socket
correctly and that Switch 'A' Fig. 2 is in the
'ON' ( I ) position.
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