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Qsan Technology XCubeSAN XS5224D Hardware Manual

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XCubeSAN Series
Hardware Manual
XS5224D, XS5224S, XS5216D, XS5216S, XS5212D, XS5212S
XS5226D, XS5226S, XS3224D, XS3224S, XS3216D, XS3216S
XS3212D, XS3212S, XS3226D, XS3226S, XS1224D, XS1224S
XS1216D, XS1216S, XS1212D, XS1212S, XS1226D, XS1226S
Applicable Models:
QSAN Technology, Inc.
www.QSAN.com

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Summary of Contents for Qsan Technology XCubeSAN XS5224D

  • Page 1 XCubeSAN Series Hardware Manual Applicable Models: XS5224D, XS5224S, XS5216D, XS5216S, XS5212D, XS5212S XS5226D, XS5226S, XS3224D, XS3224S, XS3216D, XS3216S XS3212D, XS3212S, XS3226D, XS3226S, XS1224D, XS1224S XS1216D, XS1216S, XS1212D, XS1212S, XS1226D, XS1226S QSAN Technology, Inc. www.QSAN.com...
  • Page 2 Copyright © Copyright 2021 QSAN Technology, Inc. All rights reserved. No part of this document may be reproduced or transmitted without written permission from QSAN Technology, Inc. January 2021 This edition applies to QSAN XCubeSAN XS5200 / XS3200 / XS1200 series SAN storage systems.

  • Page 3: Table Of Contents

    Table of Contents Notices ...........................ix Regulatory Statements ........................x Preface .......................... xv About This Manual ......................... xv Related Documents ........................xv Technical Support .......................... xv Information, Tip, and Caution ....................... xvi Conventions ........................... xvi Overview ......................... 1 1.1. XCubeSAN Series Product Overview ................. 1 1.2.
  • Page 4 Removing the Cache-to-Flash Modules ................ 109 Support and Other Resources................113 7.1. Getting Technical Support ....................113 7.2. Online Customer Support ....................115 7.3. Accessing Product Updates ................... 119 7.4. Documentation Feedback ....................120 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 5 Appendix ........................121 End-User License Agreement (EULA) ..................121 Contents...
  • Page 6 Components of the Cache-to-Flash Modules ............... 50 Figure 3-19 The Dummy Cage Screw Location of the Cache-to-Flash Module ......50 Figure 3-20 Installing the Flash Module .................... 51 Figure 3-21 Installing the Power Module ..................51 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 7 Figure 3-22 Status and Information of Cache-to-Flash Module ............52 Figure 3-23 First Step of the Slide Rails Installation ................ 53 Figure 3-24 Second Step of the Slide Sails Installation ..............54 Figure 3-25 Third Step of the Slide Rails Installation ............... 54 Figure 3-26 Fourth Step of the Slide Sails Installation ..............
  • Page 8 Figure 7-3 Connect the Console Cable ..................115 Figure 7-4 The Procedures of Setup Serial Console by HyperTerminal ........117 Figure 7-5 The Procedures of Setup Serial Console by PuTTY ........... 119 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 9 Tables Table 1-1 XCubeSAN Series Storage System 4U 19” Rack Mount Models ........2 Table 1-2 XCubeSAN Series Storage System 3U 19” Rack Mount Models ........2 Table 1-3 XCubeSAN Series Storage System 2U 19” Rack Mount Models ........3 Table 1-4 XS5200 Series Hardware Specifications ................
  • Page 10 Descriptions of Flash Module LEDs and Button ............94 Table 6-1 Mechanical Components of the Controller Module ............. 97 Table 6-2 Mechanical Components of the PSU ................101 Table 6-3 Mechanical Components of the Fan Module ............. 105 viii © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 11: Notices

    Notices This XCubeSAN hardware owner’s manual is applicable to the following XCubeSAN models: XCubeSAN Storage System 4U 19” Rack Mount Models Model Name Controller Type Form Factor, Bay Count, and Rack Unit XS5224D Dual Controller LFF 24-disk 4U Chassis XS5224S Single Controller LFF 24-disk 4U Chassis XS3224D...

  • Page 12: Regulatory Statements

    This device has been shown to be in compliance with and was tested in accordance with the measurement procedures specified in the Standards and Specifications listed below. Technical Standard: FCC Part 15 Class A IC ICES-003 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 13 This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. VCC1-A CE Statement This device has been shown to be in compliance with and was tested in accordance with...
  • Page 14 Las baterias pueden explotar si no se manipulan de forma apropiada. No desmonte ni tire las baterias al fuego. Siga las normativas locales al desechar las baterias agotadas. : (Simplified Chinese) © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 15 : (Traditional Chinese) CAUTION: Replacing incorrect type of battery will have the risk of explosion. Please replace the same or equivalent type battery use and dispose of used batteries according to the instructions. CAUTION: Restricted Access Location This system is intended for installation only in restricted access locations as defined where both these conditions apply: ...
  • Page 16 Battery Backup Module or super capacitor module (applies for cache-  to-flash module): 1 year limited warranty from date of original purchase. For more detail warranty policy, please refer to QSAN official web site: https://www.qsan.com/warranty © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 17: Preface

    Preface About This Manual This manual provides technical guidance for designing and implementing QSAN XCubeSAN series SAN system, and it is intended for use by system administrators, SAN designers, storage consultants, or anyone who has purchased these products and is familiar with servers and computer networks, network administration, storage system installation and configuration, storage area network management, and relevant protocols.

  • Page 18: Information, Tip, And Caution

    Indicates text on a window, other than the window title, including menus, menu options, buttons, fields, and labels. Example: Click the OK button. <Italic> Indicates a variable, which is a placeholder for actual text provided © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 19 by the user or system. Example: copy <source-file> <target-file>. [ ] square Indicates optional values. brackets Example: [ a | b ] indicates that you can choose a, b, or nothing. { } braces Indicates required or expected values. Example: { a | b } indicates that you must choose either a or b. | vertical bar Indicates that you have a choice between two or more options or arguments.

  • Page 21: Overview

    Overview Thank you for purchasing QSAN Technology, Inc. products. The QSAN XCubeSAN series is a high-performance SAN storage solutions combining outstanding performance with high availability, reliability, flexibility, and simple management. 1.1. XCubeSAN Series Product Overview QSAN XCubeSAN series is a SAN storage system, the system is composed of system hardware and the SANOS operating system, the system hardware is a modular design and FRU (Field Replacement Unit) optimized.

  • Page 22: Figure 1-1 Form Factors Of All Xcubesan Series Models

    LFF 16-bay 3U Chassis XS5216S Single Controller LFF 16-bay 3U Chassis XS3216D Dual Controller LFF 16-bay 3U Chassis XS3216S Single Controller LFF 16-bay 3U Chassis XS1216D Dual Controller LFF 16-bay 3U Chassis © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 23: Xcubesan Series Hardware Features

    XS1216S Single Controller LFF 16-bay 3U Chassis Table 1-3 XCubeSAN Series Storage System 2U 19” Rack Mount Models Model Name Controller Type Form Factor, Bay Count, and Rack Unit XS5212D Dual Controller LFF 12-bay 2U Chassis XS5212S Single Controller LFF 12-bay 2U Chassis XS3212D Dual Controller LFF 12-bay 2U Chassis...

  • Page 24: Xcubesan Series Hardware Specifications

    Form Factor 4U 24-bay, LFF 3U 16-bay, LFF 2U 12-bay, LFF 2U 26-bay, SFF RAID Controller Dual-active or Single-upgradable controller Processor Intel Xeon 4-core processor (8-core processor models are also available) © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 25 Memory DDR4 ECC 8GB, up to 128GB (per (four DIMM slots, insert two DIMMs or more will Controller) boost performance) Host Connectivity Optional Host Cards at Slot 1 (PCIe Gen3 x 8) (per Controller)  2 x 32Gb FC ports (SFP28) ...

  • Page 26: Table 1-5 Xs3200 Series Hardware Specifications

    4 x 1GbE iSCSI ports  (RJ45) Optional Host Cards at Slot 2 (PCIe Gen2 x 4) 2 x 32Gb FC ports  (SFP28)  4 x 16Gb FC ports (SFP+) © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 27 2 x 16Gb FC ports  (SFP+) 2 x 25GbE iSCSI ports  (SFP28) 4 x 10GbE iSCSI ports  (SFP+) 2 x 10GbE iSCSI ports  (RJ45)  4 x 1GbE iSCSI ports (RJ45) Built-in 2 x 10GBASE-T iSCSI ports (RJ45) Built-in 1 x 1GbE management port...

  • Page 28: Table 1-6 Xs1200 Series Hardware Specifications

    (connect with the SAS cable by using mini-SAS HD SFF-8644 connector) Connectivity (per Controller) Drive Type Mix & match 3.5" & 2.5" SAS, NL-SAS, SED HDD 2.5" SAS, NL-SAS, 2.5” SAS, SATA SED HDD © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 29: Xcubesan Series Package Contents

    2.5” SAS, SATA Expansion Up to 10 expansion units using XD5300 series 12Gb SAS expansion Capabilities enclosure  XD5324 (4U 24-bay, LFF) XD5316  (3U 16-bay, LFF) XD5312  (2U 12-bay, LFF) XD5326  (2U 26-bay, SFF) Up to 4 expansion units using third party 12Gb SAS (LFF 102-bay) expansion enclosure...

  • Page 30: Xcubesan Series Optional Accessories

    (Protect up to 16GB memory per controller) C2F-BBMD Battery Backup Module for Cache-to-Flash C2F-SP16G Super Capacitor Module for Cache-to-Flash (Protect up to 16GB memory per controller) C2F-FLHMD Flash Module for Cache-to- © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 31 Flash RHCF32P2 2-port 32Gb Fibre Channel Host Card (SFP28) HQ-16F4S2 4-port 16Gb Fibre Channel Host Card (SFP+) HQ-16F2S2 2-port 16Gb Fibre Channel Host Card (SFP+) RHCE25P2 2-port 25GbE iSCSI Host Card (SFP28) HQ-10G4S2 4-port 10GbE iSCSI Host Card (SFP+) HQ-10G2T 2-port 10GBASE-T iSCSI Host Card (RJ45)
  • Page 32 SATA 6Gb MUX Board and XS3212 Bracket for HDT-351 XS1224 (2.5" SATA drives only) XS1216 XS1212 HDT-251 2.5” Disk Drive Tray XS5226 XS3226 XS1226 HDM-251 SATA 6Gb MUX Board and Bracket for HDT-251 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 33: System Components Overview

    System Components Overview This chapter outlines the key hardware components or modules of the XCubeSAN system. After reading this chapter, you will have a basic understanding of each part of the XCubeSAN hardware and give you the ability to be able to successfully configure and operate your system.

  • Page 34: Figure 2-1 System Controls And Indicators

    System Power Button/LED UID (Unique Identifier) Button/LED System Access LED System Status LED USB Port (for USB LCM module) Figures and the table below illustrate LFF & SFF system front panel components. © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 35: Figure 2-2 Lff & Sff System Front Panel Components

    Figure 2-2 LFF & SFF System Front Panel Components Table 2-2 LFF & SFF System Front Panel Components Number Description System Left Ear Disk Drive Tray System Right Ear The System Controls and Indicators  Disk Drive Tray Indicators: figures and the table below illustrate LFF and SFF disk drive tray indicators.

  • Page 36: System Disk Drive Numbering

    LFF, you can find a disk drive numbering sticker on the right side of the system chassis top cover; for SFF system, the disk drive numbering is printed on the lower part of the system front. © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 37: Supported Disk Drives And Ssds

    Figure 2-4 System Disk Drive Numbering for the XCubeSAN Series TIP: Please plug-in any of the first four hard drives, then event logs can be saved and displayed in next system boot up. Otherwise, the event logs cannot be saved. 2.3.

  • Page 38: Rear Panel

    In this section, you will learn the name and location of the key components and modules in the rear panel. 2.4.1. Rear Panel Layout Figures and the table below illustrate the LFF and SFF system rear panel layout. © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 39: Figure 2-5 Lff & Sff Rear Panel Layout

    Figure 2-5 LFF & SFF Rear Panel Layout Table 2-5 LFF & SFF Rear Panel Layout Number Description Power Supply Unit 1 Fan Module 1 Slot for Cache-to-Flash Module: Flash Module Controller Module 1 Controller Module 2 Power Supply Unit 2 Fan Module 2 Slot for Cache-to-Flash Module: Power Module INFORMATION:...

  • Page 40: Controller Module

    Description of the Controller Module Components Number Description Host Card Slot 1 (host card is an optional part) Buzzer Mute Button Host Card Slot 2 (host card is an optional part) © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 41 Reset Button Console Port (3.5mm jack to RS232) Service Port (UPS) Management Port USB Port 1 USB Port 2 10GbE iSCSI Port 1 (RJ45) 10GbE iSCSI Port 2 (RJ45) 12Gb/s SAS Wide Port 1 (SFF8644) 12Gb/s SAS Wide Port 2 (SFF8644) INFORMATION: Press the button for 3 seconds to progress reset the management port...

  • Page 42: Power Supply Unit

    The images and the table below illustrate the location of PSU in the LFF or SFF system. Figure 2-8 Location of the Power Supply Unit in the LFF or SFF System © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 43: Fan Module

    Table 2-7 Location of the Power Supply Unit in the LFF or SFF System Number Description PSU 1 PSU 2 Figure 2-9 Components of the Power Supply Unit Table 2-8 Components of the Power Supply Unit Number Description PSU Release Tab PSU Power Cord Connect PSU Handle PSU LED Indicator...

  • Page 44: Figure 2-10 Location Of Each Fan Module Installed In The Lff Or Sff System

    LFF and SFF system. Figure 2-10 Location of Each Fan Module Installed in the LFF or SFF System © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 45: Cache-To-Flash Memory Protection

    Table 2-9 Location of Each Fan Module Installed in the LFF or SFF System Number Description Fan 1 and Fan 2 Fan 3 and Fan 4 Figure 2-11 Mechanical Components of the Fan Module Table 2-10 Mechanical Components of the Fan Module Number Description Fan Module Release Tab...

  • Page 46: Figure 2-12 Location Of The Cache-To-Flash Module

    Figure 2-12 Location of the Cache-to-Flash Module Table 2-11 Location of the Cache-to-Flash Module Number Description Slot for Flash Module Slot for Power Module © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 47: Mechanism Of Cache Data Protection

    Figure 2-13 The Cache-to-flash Module – BBM (Battery Backup Module) Pack Figure 2-14 The Cache-to-flash Module – SCM (Super Capacitor Module) Pack 2.7.1. Mechanism of Cache Data Protection The following image is the working sequence of QSAN Cache-to-Flash workflow. Figure 2-15 Cache-to-Flash Workflow Cache-to-Flash technology will first flush CPU cache to memory RAM, then flush memory RAM to M.2 flash module to maintain the upmost data consistency.

  • Page 48: Features Of The Cache-To-Flash Module

    Protection Memory Capacity by Different Cache-to-Flash Module Device Protection Memory Capacity Battery Backup Module + Flash Module Protect all memory capacity Super Capacitor Module + Flash Module Protect up to 16GB memory per controller © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 49: Installing The System Hardware

    Installing the System Hardware This chapter will show you the detailed procedure of the XCubeSAN series hardware installation and initial configuration. 3.1. Installation Checklist To ensure a successful system installation and initial configuration, you can follow the procedures in the checklist below by order. Table 3-1 Installation Checklist Step...

  • Page 50: Figure 3-1 Front Side Components Of Lff & Sff Disk Drive Trays

    Procedure of opening the SFF disk drive tray carrier handle: shift the carrier handle  release button from up to down; then carrier handle will automatically pop out. © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 51: Figure 3-2 Unlock And Open The Carrier Handle Of A Disk Drive Tray (Lff)

    Figure 3-2 Unlock and Open the Carrier Handle of a Disk Drive Tray (LFF) Figure 3-3 Unlock and Open the Carrier Handle of a Disk Drive Tray (SFF)  The following content is the procedure for removing disk drive trays from the system: 。...

  • Page 52: Figure 3-4 Hold The Carrier Handle And Pull Out The Disk Drive Tray (Lff)

    Figure 3-4 Hold the Carrier Handle and Pull out the Disk Drive Tray (LFF) Figure 3-5 Hold the Carrier Handle and Pull out the Disk Drive Tray (SFF) © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 53: Figure 3-6 Align A Disk Drive & Install Into A Tray (Lff-To-Lff)

    Installing a Disk Drive into a Tray Following contents and figures are detail steps of installing a disk drive into the tray. For installing an LFF disk drive into an LFF tray  。 Place a disk drive tray onto a stable surface. 。...

  • Page 54: Figure 3-7 Align A Disk Drive & Install Into A Tray (Sff-To-Lff)

    。 Align four disk drive tray screw holes on both sides of the disk tray. 。 Install and tighten all four screws to secure disk drive within the tray. © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 55: Figure 3-8 Align A Disk Drive & Install Into A Tray (Sff-To-Sff)

    Figure 3-8 Align a Disk Drive & Install into a Tray (SFF-to-SFF) TIP: Please plug-in any of the first four hard drives, then event logs can be saved and displayed in next system boot up. Otherwise, the event logs cannot be saved. The table below shows the available disk drive trays, MUX board with bracket, and their descriptions.

  • Page 56: Installing The Optional Host Cards

    Host Card (SFP+) RHCE25P2 2-port 25GbE iSCSI Host Card (SFP28) HQ-10G4S2 4-port 10GbE iSCSI Host Card (SFP+) HQ-10G2T 2-port 10GBASE-T iSCSI Host Card (RJ45) HQ-01G4T 4-port 1GBASE-T iSCSI Host Card (RJ45) © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 57: Figure 3-9 Host Card Installation Slots

    CAUTION: You must remove the controller module from the system chassis before starting the host card installing procedures. Host card can NOT hot plug in the controller module. Hot plug in the host card might cause system hang up. You should remove the controller module from the system chassis before installing / removing host card.

  • Page 58: Table 3-6 Supported Installing Location And Combination Of The Host Cards

    Empty RHCE25P2 RHCE25P2 iSCSI SAN HQ-10G4S2 25GbE (SFP28) CTRL 1 HQ-10G4S2 Single Controller HQ-10G2T 10GbE (SFP+) HQ-10G2T HQ-01G4T 10GBASE-T (RJ45) HQ-01G4T 1GBASE-T (RJ45) RHCE25P2 Empty Dual Controller CTRL 1 HQ-10G4S2 RHCE25P2 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 59 HQ-10G2T HQ-10G4S2 HQ-01G4T HQ-10G2T HQ-01G4T Empty RHCE25P2 RHCE25P2 HQ-10G4S2 CTRL 2 HQ-10G4S2 HQ-10G2T HQ-10G2T HQ-01G4T HQ-01G4T RHCE25P2 RHCF32P2 HQ-10G4S2 CTRL 1 HQ-16F4S2 Single Controller HQ-10G2T HQ-16F2S2 HQ-01G4T RHCE25P2 RHCF32P2 Mix SAN HQ-10G4S2 32/16Gb FC + CTRL 1 HQ-16F4S2 25/10/1GbE HQ-10G2T HQ-16F2S2 HQ-01G4T Dual Controller...
  • Page 60 The following content and images are detailed steps for installing a host card into the system. Remove the controller from the system chassis.  The following image and table are the introduction of the mechanical components of a controller module. © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 61: Figure 3-10 Mechanical Components Of The Controller Module

    Figure 3-10 Mechanical Components of the Controller Module Table 3-7 Mechanical Components of a Controller Module Number Description Release Lever Screw The following content and images are detailed steps for removing the controller module  from the system chassis.  Use a Phillips screwdriver to loosen the thumb screws on each release levers.

  • Page 62: Figure 3-11 Steps Of Removing The Controller Module

    Remove the dummy host card cage by loosening two screws of the dummy host card  cage and then take dummy host card cage from controller module. Figure 3-12 Procedures of Removing the Host Card Dummy Cage © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 63: Figure 3-13 Procedures Of Installing The Host Card

    Align the host card to the slot to be installed and then push all the way into the controller  cage until hear a “click” sound and make sure the host card is well connected with the connector in the controller module. Figure 3-13 Procedures of Installing the Host Card ...

  • Page 64: Installing The Optional Memory Modules

    It is requested that the installation slot and capacity of the memory module MUST be exactly the same for both controller. The table below shows the available memory modules and their descriptions. © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 65: Table 3-8 Memory Modules For Xcubesan Series

    Table 3-8 Memory Modules for XCubeSAN Series Model Name Picture Description Applied Models DIM-D44GB DDR4 ECC 4GB Memory XS5200 Series Module XS3200 Series XS1200 Series DIM-D48GB DDR4 ECC 8GB Memory Module DIM-D416GB DDR4 ECC 16GB Memory Module DIM-D432GB DDR4 ECC 32GB Memory XS5200 Series Module XS3200 Series...

  • Page 66: Figure 3-15 The Installation Sequence Of The Memory Module In Xs3200 And Xs5200

    16GB 16GB 48GB 16GB 16GB 16GB 16GB 32GB 16GB 16GB 16GB 48GB 16GB 16GB 16GB 16GB 64GB 32GB 32GB 32GB 32GB 64GB 32GB 32GB 32GB 96GB 32GB 32GB 32GB 32GB 128GB © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 67: Figure 3-16 The Installation Sequence Of The Memory Module In Xs1200

    CAUTION: To ensure the system stability, you MUST install genuine QSAN memory modules for system memory size expansion. In addition, the DIMM type of 32GB is RDIMM, and the others are UDIMM. The platform does not support mixing of DIMM, so there are not allowed the combinations of mixing 32GB.

  • Page 68: Installing The Optional Cache-To-Flash Modules

    Cache-to-Flash Module : C2F-SP16G + C2F-FLHMD (Protect up to 16GB memory per controller) C2F-BBMD Battery Backup Module for Cache-to-Flash C2F-SP16G Super Capacitor Module for Cache-to-Flash (Protect up to 16GB memory per controller) © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 69: Figure 3-17 Location Of The Cache-To-Flash Module

    C2F-FLHMD Flash Module for Cache-to- Flash CAUTION: The flash module of Cache-to-Flash is hot swappable because it is a PCIe device. Before removing the flash module from the system chassis, you must press the attention button until the flash module status LED finished blinking.

  • Page 70: Figure 3-18 Components Of The Cache-To-Flash Modules

    Remove the dummy cache-to-flash cage by losing the screw on it and then remove the  dummy cage from the system chassis. Follow the same procedure for both sides. Figure 3-19 The Dummy Cage Screw Location of the Cache-to-Flash Module © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 71: Figure 3-20 Installing The Flash Module

    Align the flash module cage to the slot and then push it all the way into the system  chassis until hear a “click” sound (for 4U/3U chassis, release tabs of both flash and power modules are facing left hand side while installing into the system; 2U chassis release tabs of both flash and power modules are facing upward while installing into the system).

  • Page 72: Installing The Optional Slide Rails

    QSAN qualified slide rails, you can skip the fourth step of the system installation tasks. If you want to purchase QSAN qualified slide rails: full extension and thin slide with tool-less bracket: AA612508 series, please contact QSAN authorized reseller. © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 73 CAUTION: The populated XCubeSAN system can be very heavy, to avoid any potential injury or harm to installers, or damage to the system, we strongly recommend at least two certified operators or engineers perform the system installation. TIP: Install the disk drive trays into the system after the system chassis is mounted in the rack.
  • Page 74 3. Third step of the slide rails installation 。 Install the outer rail/bracket assembly to the frame. 。 Repeat this installation step for the other side. Figure 3-25 Third Step of the Slide Rails Installation © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 75: Installing The Trays Into The System

    4. Fourth step of the slide rails installation 。 Pull the middle member fully extended in locked position. 。 Ensure ball bearing retainer is located at the front of the middle member. 。 Insert chassis into middle-outer member. 。 When hitting the stop, pull/push release tab to unlock and retract chassis into rack. 。...

  • Page 76: Connecting The System To A Host

    SAS3 expansion ports for expansion by adding up to nine XCubeDAS series enclosures. To learn more about advanced types of cabling, please refer to the chapter 4, Deployment Types and Cabling. © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 77: Connecting To The Management Ports

    3.8.1. Connecting to the Management Ports XCubeSAN series models are equipped with one 1Gb BASE-T (RJ45) management port onboard per controller to allow access to the web based SANOS management system. The following image is the example of the cabling for the XCubeSAN management ports. Switch XCubeSAN Figure 3-29...

  • Page 78: Expansion Deployment

    XCubeSAN series using CAT 6 network cables. And a dual controller XCubeSAN series connected to a dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS 12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644). © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 79: Connecting Power Cords And Powering On The System

    Server XCubeSAN Wake-on-SAS Cable Wake-on-SAS Cable XCubeDAS Figure 3-31 One Server / One HBA / One XCubeSAN / One XCubeDAS / Dual Path 3.9. Connecting Power Cords and Powering ON the System Before you power on your XCubeSAN system for the first time, please make sure following tasks are done: Check the power cord type.
  • Page 80 Temperature: Operating temperature 0°C to 40°C  Shipping temperature -10°C to 50°C  Relative Humidity:  Operating Relative Humidity 20% to 80% non-condensing  Non-Operating Relative Humidity 10% to 90% © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 81: Powering Off The System

    TIP: The XCubeSAN series will remember the current power state when the power failed by accent. If the system is online state, after power is recovered, the system will power on automatically. If the system is offline, the system will keep power off. 3.10.

  • Page 82: Wake-On-Lan / Wake-On-Sas To Power On / Off The System

    Applied Models CBL-12SW150 SAS 12G Expansion Cable XS5200 Series with Wake-on-SAS, SFF-8644 XS3200 Series to SFF-8644, 1.5 Meters XS1200 Series (This cable is not suitable for connecting HBA or RAID card) © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 83: Connecting A Ups

    The following diagram shows that after the XCubeSAN storage receives the magic packet being sent from the client’s computer, it powers on automatically and uses Wake-on-SAS functionality to power-on the attached XD5300 expansion enclosures. Figure 3-36 Wake-on-LAN and Wake-on-SAS Technology 3.12.

  • Page 84: Connecting The Optional Usb Lcm

    Connect the USB LCM to the female side of the USB extension cable.  Connect the male side of the USB extension cable to the USB port on the system front  pillar. © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 85: Discover And Carry Out The Initial Configuration For The System

    The table below shows the available USB LCM, model name, and its description. Table 3-16 Available USB LCM for XCubeSAN Series Model Name Picture Description Applied Models LCM-U162 Portable USB LCM XS5200 Series XS3200 Series XS1200 Series To learn more how to use USB LCM, please refer to the chapter 4.4, Accessing the Management USB LCM in the XCubeSAN SANOS 4.0 Software Manual.

  • Page 86: Deployment Types And Cabling

    XCubeSAN system. In multi-server models) attached deployment, both single and dual path deployment modes are supported. For more detail deployment type and cabling, please refer following sections. © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 87: Cabling The System

    4.2. Cabling the System The following examples illustrate how to configure the cabling for the XCubeSAN series. Recommended SAS cable length for the host connection is less than 3 meters. If you want to enable wake on SAS for the XCubeDAS enclosures, the QSAN genuine SAS cable with sideband is required to enable this feature.

  • Page 88: Table 4-3 San System And Expansion Enclosure Configuration Rules

    24 + 10 x 24 4,224TB 24-bay, LFF) = 264 XD5326 (2U 24 + 10 x 26 864TB 4,377.6TB 26-bay, SFF) = 284 Party (4U 24 + 4 x 60 = 2,640TB 4,224TB 60-bay, LFF) © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 89: Single Path Deployment

    Party (4U 16 + 4 x 102 4,320TB 6,912TB 102-bay, LFF) = 432 XS5226 / XD5312 (2U 26 + 10 x 12 1,262.4TB 2,319.36TB XS3226 / 12-bay, LFF) = 146 XS1226 XD5316 (3U 26 + 10 x 16 1,662.4TB 2,959.36TB (2U 26-bay, 16-bay, LFF) = 186...

  • Page 90: Dual Path (Mpio) Deployment

    The following figure shows an example of a dual controller, connect enclosure configuration with one server accessing the storage via switches. One server is connected to a dual controller XCubeSAN series using CAT 6 network cables. © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 91 Server Switch XCubeSAN Figure 4-3 One Server / One HBA / Two Switches / One XCubeSAN / Dual Path One Server / One HBA / One XCubeSAN / One XCubeDAS / Dual Path The following figure shows an example of a dual controller, connect enclosure configuration with one server accessing the storage.

  • Page 92: Multi-Server Attached Cabling Deployment

    10GBASE-T iSCSI port in a single controller XCubeSAN series using CAT 6 network cables. Server XCubeSAN Figure 4-5 Two Servers / One HBA per Server / One XCubeSAN / Single Path © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 93 Two Servers / One HBA per Server / Two Switches / One XCubeSAN / Dual Path The following figure shows an example of a dual controller, connect enclosures configuration with two servers accessing the storage via switches. Two servers are connected to a dual controller XCubeSAN series using CAT 6 network cables.
  • Page 94 3.3, Installing the Optional Host Cards. Figure 4-7 Ten Servers / One HBA per Server / One XCubeSAN / Dual Path © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 95: Expansion Topology And Deployment

    4.2.5. Expansion Topology and Deployment The following images illustrate some examples of expansion topology and deployment types for dual controller XCubeSAN series. Cascade Topology: One XCubeSAN / One XCubeDAS / Dual Path The following figure shows an example of a dual controller XCubeSAN series connected to a dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS 12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644).
  • Page 96 Wake-on-SAS, SFF-8644 to SFF-8644). XCubeSAN Wake-on-SAS Cable Wake-on-SAS Cable XCubeDAS 1 Wake-on-SAS Cable Wake-on-SAS Cable XCubeDAS 2 Figure 4-9 Cascade Topology: One XCubeSAN / Two XCubeDAS / Dual Path © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 97 Reverse Topology: One XCubeSAN / Two XCubeDAS / Dual Path The XCubeDAS can be connected in redundant connection mode based on forward direction and backward direction. This provides the optimal networking reliability. The following figure shows an example of a dual controller XCubeSAN series connected to a dual controller XCubeDAS XD5300 series which is in turn connected to the second dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS 12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644).

  • Page 98: Introduction Of Remote Replication

    If users purchase two or more XCubeSAN series systems and plan to deploy them in different locations, the Remote Replication function in QSAN SANOS supports multiple topologies to suit various disaster recovery configurations. The following remote replication topologies are possible using native replication: © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 99 One-Directional Figure 4-12 One-Directional Remote Replication A Source Volume (S) in Site A is replicating to a Target Volume (T) in Site B. This is the most basic remote replication topology. Bi-Directional Figure 4-13 Bi-Directional Remote Replication Each system in a two system topology acts as a replication target for the other’s production data.
  • Page 100 Site C is replicating to a Target Volume (T2) in Site A. So does S3 in Site D to T3 in Site A. Many-to-Many Figure 4-16 Many-to Many Remote Replication Combination with bi-Directional, one-to-many, and many-to-one, remote replication also supports Many-to-Many topology. Multiple source systems replicate to multiple target © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 101 systems. A Source Volume (S1) in Site A is replicating to a Target Volume (T1) in Site B. At the same time, a Source Volume (S2) in Site B is replicating to a Target Volume (T2) in Site A. And does S3 to T3, S4 to T4, …, S8 to T8. TIP: Note that all supported topologies have a 1-to-1 configuration for each individual replication session in the topology.

  • Page 102: Descriptions Of Leds And Buttons

    5.1.1. System Controls and Indicators XCubeSAN features the button and indication module on the right ear. Please refer to the following content for definitions of LED behaviors. Figure 5-1 System Controls and Indicators © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 103: Table 5-1 Descriptions Of The System Controls And Indicators Leds

    Table 5-1 Descriptions of the System Controls and Indicators LEDs Number Description Definition Enclosure Power Power Button Button/LED Press the button one time to turn ON the  system power and keep pressing for 4 seconds to turn OFF the system power. Power LED ...

  • Page 104: Disk Drive Leds

     Blinking Amber (interval of 0.5 sec): The disk  drive is rebuilding. Blinking Amber (interval of 0.05 sec): Identify  the disk drive.  Off: The disk drive is healthy. © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 105: Rear Panel

    5.2. Rear Panel In this session, we will describe the system control LEDs, PSU LEDs, host card LEDs, and the cache-to-flash module LED in the rear panel. 5.2.1. Controller LEDs Please refer to the following content for definitions of the LED behaviors. Figure 5-3 The Controller LEDs Table 5-3...

  • Page 106: Power Supply Unit Led

    (Standby) is on.  Solid Amber: There is critical event caused shutdown. Blinking Amber: There are PSU warning  events including high temperature, high power, high current, slow fan, or under input voltage. © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 107: Host Card Leds

    5.2.3. Host Card LEDs Please refer to the following content for definitions of the LED behaviors. 2-port 32Gb Fibre Channel Host Card (SFP28) LEDs Figure 5-5 2-port 32Gb Fibre Channel Host Card (SFP28) LEDs Table 5-5 Descriptions of 2-port 32Gb Fibre Channel Host Card (SFP28) LEDs Number Description Definition...

  • Page 108: Table 5-6 Descriptions Of 4-Port 16Gb Fibre Channel Host Card (Sfp+) Leds

    Solid Amber: Asserted when an 8G link is established and maintained.  Solid White: Asserted when a 4G and below link is established and maintained Off: No link is detected or link fails.  © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 109: Table 5-7 Descriptions Of 2-Port 16Gb Fibre Channel Host Card (Sfp+) Leds

    2-port 16Gb Fibre Channel Host Card (SFP+) LEDs Figure 5-7 2-port 16Gb Fibre Channel Host Card (SFP+) LEDs Table 5-7 Descriptions of 2-port 16Gb Fibre Channel Host Card (SFP+) LEDs Number Description Definition Activity LED Solid Green: Asserted when the link is ...

  • Page 110: Table 5-8 Descriptions Of 2-Port 25Gbe Iscsi Host Card (Sfp28) Leds

    Solid Blue: Asserted when a 25G link is  established and maintained. Solid Amber: Asserted when not a 25G link is  established and maintained.  Off: No link is detected or link fails. © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 111: Table 5-9 Descriptions Of 4-Port 10Gbe Iscsi Host Card (Sfp+) Leds

    4-port 10GbE iSCSI Host Card (SFP+) LEDs Figure 5-9 4-port 10GbE iSCSI Host Card (SFP+) LEDs Table 5-9 Descriptions of 4-port 10GbE iSCSI Host Card (SFP+) LEDs Number Description Definition Activity LED Blinking Green: Asserted when the link is  established and packets are being transmitted along with any receive activity (Access).

  • Page 112: Table 5-10 Descriptions Of 2-Port 10Gbase-T Iscsi Host Card (Rj45) Leds

    Solid Green: Asserted when a 10G link is  established and maintained.  Solid Amber: Asserted when a 1G link is established and maintained.  Off: No link is detected or link fails. © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 113: Table 5-11 Descriptions Of 4-Port 1Gbase-T Iscsi Host Card (Rj45) Leds

    4-port 1GBASE-T iSCSI Host Card (RJ45) LEDs Figure 5-11 4-port 1GBASE-T iSCSI Host Card (RJ45) LEDs Table 5-11 Descriptions of 4-port 1GBASE-T iSCSI Host Card (RJ45) LEDs Number Description Definition Activity LED Blinking Green: Asserted when the link is  established and packets are being transmitted along with any receive activity (Access).

  • Page 114: Cache-To-Flash Module Leds And Button

    Otherwise, the flash module maybe damage. For more information about Cache-to-Flash modules, please refer to the chapter 3.5, Installing the Optional Cache-to-Flash Modules section and the chapter 6.5, Removing the Cache-to-Flash Modules section. © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 115: Quick Maintenance

    Quick Maintenance This chapter provides quick maintenance and instruction of removing / installing FRU (Field Replaceable Unit) or optional components of all the XCubeSAN series models. All of the XCubeSAN models feature the HA design, any of the FRU components can be hot swapped and replaced with zero downtime in the rare event of a component failure.
  • Page 116 You need to follow the procedures below to remove problematic controller module and install a healthy one. Figure 6-1 Warning Message of Failed Controller Module in the SANOS UI © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 117: Table 6-1 Mechanical Components Of The Controller Module

    Figure 6-2 Warning Message of Controller Module by the Status LED  The following images illustrate mechanical components of the controller module. Figure 6-3 Mechanical Components of the Controller Module Table 6-1 Mechanical Components of the Controller Module Number Description Release Lever Thumb Screw The following are detailed steps for removing the controller module from the system...
  • Page 118 Pull up both release leavers at the same time until they totally parallel with the controller  cage and then use a Phillips screw driver to tighten both screws. © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 119 Figure 6-5 Detailed Procedures of the Controller Module installation  After about 150 seconds from the time you have installed the controller module into the system chassis, the status LED will show solid green color if controller module is successfully installed, then the web UI will show figure 6-6: System Healthy is Good. Figure 6-6 Screenshot of the Controller Module Successfully Installed in SANOS UI Quick Maintenance...

  • Page 120: Removing / Installing The Power Supply Unit

    Please note that the PSU installed in 4U/3U or 2U system chassis are the same but the installation direction is different (If you pull out the PSU from the system chassis, for 4U/3U 100 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 121: Table 6-2 Mechanical Components Of The Psu

    systems, the sticker on the PSU will be facing downwards; for 2U system, the sticker will be on the right hand side). Please be sure to use the correct installation direction of the PSU to prevent any potential damage by improper installation. Figure 6-8 Mechanical Components of the PSU Table 6-2...
  • Page 122 PSU with the empty PSU slot. Push the PSU all the way into the empty slot until you hear the “click” sound from the  release tab. 102 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 123: Removing / Installing The Fan Module

    Figure 6-10 Installing the Power Supply Unit in the System Chassis If the PSU is successfully installed, the status LED will show solid green color (if no other malfunction is encountered), then web UI will show Figure 6-11: System Health is Good no warning message on the upper right side of the SANOS UI.
  • Page 124 Figure 6-12 Warning Message of Failed Fan Module in the SANOS UI Removing the Fan Module Figures below are fan modules for 4U/3U or 2U system chassis. 104 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 125: Table 6-3 Mechanical Components Of The Fan Module

    Figure 6-13 Mechanical Components of the Fan Module Table 6-3 Mechanical Components of the Fan Module Number Description The Fan Module Release Tab The Fan Module Handle The following details the steps of removing the fan module from the system chassis. Hold the fan module handle first, and then press the release tab.
  • Page 126 Installation direction of LFF and SFF systems is the same. Push the fan module all the way into the empty slot until hear the “click” sound from the  release tab. 106 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 127: Removing The Host Card

    Figure 6-15 Procedures of Installing the Fan Module If the fan module is successfully installed, the SANOS UI -> DASHBOARD -> System Information will show as figure 6-16: System Health is Good and no warning message on the upper right side of the SANOS UI. Figure 6-16 Screenshot of the Fan Module Successfully Installed in the SANOS UI 6.4.
  • Page 128 To ensure the system cooling, please install all dummy host adapter card cages if host cards are removed. Figure 6-18 Procedures of Removing the Host Card from the Controller Cage 108 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 129: Removing The Cache-To-Flash Modules

    Figure 6-19 Procedures of Pull out the Host Card and Install Dummy Host Card Cage Figure 6-20 The Finished Installed Dummy Host Card Cage 6.5. Removing the Cache-to-Flash Modules Navigate to the SANOS UI -> SYSTEM SETTINGS -> Power -> Cache to Flash and view the status of the power module or flash module.
  • Page 130 3.5, Installing the Optional Cache-to-Flash Modules section and the chapter 5.2.4, Cache-to-Flash Module LEDs and Button section. The following content and image are detail steps of removing the flash module. 110 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 131 Press the attention button of flash module until the flash module status LED is blinking.  After blinking for a while, the LED will light off. At this point, you can safely remove the flash module. Figure 6-23 Pressing Attention Button of the Flash Module Press the release button of flash module and pull it out until it is free from system ...
  • Page 132 To ensure proper cooling of the system, please install all dummy cache-to-flash module  cages if the flash or power module is removed. Figure 6-25 The Procedure of Removing the Power Module from the System Chassis 112 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 133: Support And Other Resources

    Support and Other Resources 7.1. Getting Technical Support After installing your device, locate the serial number on the sticker located on the side of the chassis or from the SANOS UI -> SYSTEM SETTING -> Maintenance -> System Information use it to register your product at https://www.qsan.com/business_partnership. We recommend registering your product in QSAN partner website for firmware updates, document download, and latest news in eDM.
  • Page 134 Figure 7-1 Download Service Package in the SANOS UI 114 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 135: Online Customer Support

    7.2. Online Customer Support For better customer support, QSAN product includes the console cable for online support. Please follow the procedures below to setup the online help environment for QSAN support team. The following procedure will help you to setup the serial console via the console cable that is enclosed in the shipping carton.
  • Page 136 3. Here we first demonstrate HyperTerminal. The console settings are on the following. Baud rate: 115200, 8 data bit, no parity, 1 stop bit, and no flow control Terminal type: vt100 116 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 137 Figure 7-4 The Procedures of Setup Serial Console by HyperTerminal 4. If you are using PuTTY instead, please refer to below Support and Other Resources...
  • Page 138 118 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

  • Page 139: Accessing Product Updates

    Figure 7-5 The Procedures of Setup Serial Console by PuTTY 5. Users should be able to login the controller system via console cable by following the procedures above. Setup the Connection for Online Support Following is the procedure to setup the connection for online support via TeamViewer: 1.

  • Page 140: Documentation Feedback

    To help us improve the documentation, email any errors, suggestions, or comments to docsfeedback@qsan.com. When submitting your feedback, include the document title, part number, revision, and publication date located on the front cover of the document. 120 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 141 PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY. General QSAN Technology, Inc. ("QSAN") is willing to grant you (“User”) a license of software, firmware and/or other product sold, manufactured or offered by QSAN (“the Product”) pursuant to this EULA.
  • Page 142 If User breaches any of its obligations under this EULA, QSAN may terminate this EULA and take remedies available to QSAN immediately. Miscellaneous QSAN reserves the right to modify this EULA.  QSAN reserves the right to renew the software or firmware anytime.  122 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
  • Page 143 QSAN may assign its rights and obligations under this EULA to any third party without  condition.  This EULA will be binding upon and will inure to User’s successors and permitted assigns. This EULA shall be governed by and constructed according to the laws of R.O.C. Any ...

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