Qsan Technology XCubeNAS XN7004R Owner's Manual
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Qsan Technology XCubeNAS XN7004R Owner's Manual

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XN7004R Hardware
Owner's Manual
QSAN Technology, Inc.
www.qsan.com
© Copyright 2018 QSAN Technology, Inc. All rights reserved.
No part of this document may be reproduced or transmitted without written permission from QSAN Technology, Inc.

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  • Page 1 XN7004R Hardware Owner’s Manual QSAN Technology, Inc. www.qsan.com © Copyright 2018 QSAN Technology, Inc. All rights reserved. No part of this document may be reproduced or transmitted without written permission from QSAN Technology, Inc.
  • Page 2 Edition 1.0 (October 2018) This edition applies to QSAN XCubeNAS XN7004R NAS storage systems. QSAN believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. Trademarks QSAN, the QSAN logo, XCubeNAS, and QSAN.com are trademarks or registered trademarks of QSAN Technology, Inc.

  • Page 3: Notices

    Notices The Information contained in this manual has been reviewed for accuracy. It may include typographical errors or technical inaccuracies. Changes are made to the document periodically. These changes will be incorporated in new editions of the publication. QSAN may make improvements or changes in the products.
  • Page 4 Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equivalent. BSMI Statement VCCI Statement VCCI-A © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.

  • Page 5: Safety Warnings

    Safety Warnings The XCubeNAS can operate normally in the temperature of 0ºC~40ºC (31.99 ~ 103.99°F). Please make sure the environment is well-ventilated. The power cord and devices connected to the XCubeNAS must provide a correct supply voltage (100-240V~/ 5A-2.5A, 50-60Hz). Do not place the XCubeNAS in direct sunlight or near chemicals.
  • Page 6 QSAN provides a limited warranty for QSAN-branded hardware products: System hardware and peripheral product (s): 3 years limited warranty  from date of original purchase. For more detail warranty policy, please refer to QSAN official website: https://www.qsan.com/en/warranty.php © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.

  • Page 7: Table Of Contents

    Table of Contents Notices ............................i Regulatory Statements ........................i Safety Warnings ..........................iii Preface ............................1 About This Manual .......................... 1 Related Documents ......................... 1 Technical Support ........................... 2 Information, Tip and Caution ......................2 Conventions ............................. 3 Overview ..........................4 1.1.
  • Page 8 11. Support and Other Resources ..................53 11.1. Getting Technical Support ....................53 11.2. Documentation Feedback ....................54 Appendix ............................. 55 End-User License Agreement (EULA) ..................55 Expansion Enclosure List ......................58 © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.

  • Page 9: Preface

    Preface About This Manual This manual provides technical guidance for designing and implementing QSAN XN7004R system, and it is intended for use by system administrators, NAS designers, storage consultants, or anyone who has purchased this product and is familiar with servers and computer networks, network administration, storage system installation and configuration, network attached storage management and relevant protocols.

  • Page 10: Technical Support

    INFORMATION provides useful knowledge, definition, or terminology for reference. TIP: TIP provides helpful suggestions for performing tasks more effectively. CAUTION: CAUTION indicates that failure to take a specified action could result in damage to the system. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.

  • Page 11: Conventions

    Conventions The following table describes the typographic conventions used in this manual. Conventions Description Indicates text on a window, other than the window title, including Bold menus, menu options, buttons, fields, and labels. Example: Click the OK button. Indicates a variable, which is a placeholder for actual text provided by <Italic>...

  • Page 12: Overview

    Besides, make sure to read the safety instructions carefully. 1.1. Package Contents Main Unit *1 AC Power cord *2 RJ45 Cable *2 Screws for 3.5’’ drives (#6-32) *16 Screws for 2.5’’ drives (M3) *24 © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.

  • Page 13: Xn7004R Product Overview

    1.2. XN7004R Product Overview QSAN XN7004R is a powerful NAS system which is designed for both enterprise and SMB users. The system hardware features the Intel Core i3 CPU and up to 64GB of DDR4 RAM. The additional PCIe slots also delivered to enhance the performance and scale up with expansion enclosures.
  • Page 14 Note: Model specifications are subject to change without notice. Please refer to http://www.qsan.com for the latest information. LFF : Large Form Factor / 3.5” disk drive SFF : Small Form Factor / 2.5” disk drive © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.

  • Page 15: Hardware Overview

    Hardware Overview This chapter outlines the key hardware components of the XN7004R system. After reading this chapter, you will have a basic understanding of each XN7004R hardware component and give you the ability to be able to successfully configure and operate your XN7004R system. Following is the key components of XN7004R: Front and Rear Panel ...

  • Page 16: System Disk Drive Numbering

    For a better understanding of the related colors and behaviors of each indicator on the front panel, please refer to the chapter 7., LED Indicator Table section. 2.2. System Disk Drive Numbering Figures below illustrate XN7004R system disk drive numbering. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.

  • Page 17: Disk Drive Form Factors

    2.3. Disk Drive Form Factors QSAN has tested and approved the popular SATA HDDs and SSDs models available on the market, you have the highest flexibility to choose the most advanced HDDs or SSDs available from the manufacturers or purchase the best cost/performance SATA HDDs or SSDs from the market, it will significantly reduce your IT infrastructure investment cost.

  • Page 18: Install The System Hardware

    Please ensure that there is no data on the disk to prevent important data being formatted. 3.1.2. LFF Disk Drive Description Table 3-1 Front Side Components of LFF & SFF Disk Drive Trays. Item Number Description Release Button Disk Drive Lock Carrier Handle © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.
  • Page 19 3.1.3. Install the Disk Drive (LFF) Open the drive tray. Push the release button from right to left to open the carrier handle. Hold the carrier handle and pull out the disk drive tray, repeat the steps above to remove other disk drive trays.
  • Page 20 Place the drive in the blue area (shown below) of the tray. Turn the tray upside down and secure the drive from the bottom of the tray with four M3 screws provided in the accessory box. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.
  • Page 21 Install a LFF tray into the XCubeNAS. Insert the loaded drive tray into the empty drive bay all the way to the back until the carrier handle can be closed. Push the disk drive lock from right to left to lock the drive tray. TIP: Make sure the tray is pushed in all the way, otherwise the drive might not function properly.
  • Page 22 Place the SSD in the drive tray. Turn the tray upside down and secure the drive from the bottom of the tray with four M3 screws provided in the accessory box. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.
  • Page 23 3. Install a SFF tray into the system Insert the loaded drive tray into the empty drive bay all the way to the back until you hear a “click” sound. Push the disk drive lock from left to right to lock the drive tray.

  • Page 24: Upgrade Memory

    CAUTION: When you remove the rear top cover, the sensitive internal components are exposed. Please avoid touching anything other than the memory module when you add or remove a memory module. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.
  • Page 25 3. Insert a new memory module into the slot. Push the retaining clips on the slot out to the sides. Align the notch on the gold edge of the module with the notch in the memory slot. Push down on the memory module with firm and even pressure. The retaining clips will snap into position as the module is correctly inserted.
  • Page 26 1 RAM: Supports one module inserted into any slot as single-channel memory configuration. 2 RAMs: Supports two modules inserted into slot #1 and slot #3 or slot #2 and slot #4 as one pair of dual-channel memory configuration. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.
  • Page 27 4 RAMs: Supports four modules inserted into all the slots as two pairs of dual-channel memory configuration. INFORMATION: If you want to purchase the optional memory, please contact your nearest local reseller or visit QSAN official website: https://qsan.com/location See the recommended memory module from the QSAN official website: https://www.qsan.com/en/download.php...

  • Page 28: Install The Optional Adapter Card

    Pull the rear top cover, and put it aside. CAUTION: When you remove the rear top cover, the sensitive internal components are exposed. Please avoid touching any irrelevent components to prevent damage. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.
  • Page 29 3. Install the adapter card. Remove the screw on the bracket that secures the expansion slot’s cover. Lift the bracket and the expansion slot’s cover. Align the card’s connector with the expansion slot, and insert the card into the slot. CAUTION: Make sure the connector is fully inserted.
  • Page 30 Align the pin at the side of the rear top cover with the slots on the chassis’ edge, and push the rear top cover back in position. Put back and fasten the screw on the back of the XCubeNAS. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.

  • Page 31: Replace System Fan

    INFORMATION: If you want to purchase the optional adapter card, please contact your nearest local reseller or visit QSAN official website: https://qsan.com/location See the recommended adapter cards from the QSAN official website: https://www.qsan.com/en/download.php 3.4. Replace System Fan If a system fan failed to function, please see the instructions below to open the XCubeNAS and replace the malfunctioning fan: Shutdown your XCubeNAS and disconnect power adapter, network cable(s) or any other device/cable that is attached to your system to prevent any possible damages.
  • Page 32 Align the pin at the side of the rear top cover with the slots on the chassis’ edge, and push the rear top cover back in position. Put back and fasten the screw on the back of the XCubeNAS. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.

  • Page 33: Replace Malfunctioning Psu

    3.5. Replace Malfunctioning PSU XCubeNAS comes with two redundant Power Supply Units (PSU) that can be hot swapped when the PSU is not functioning. If a PSU or its fan failed to function, please see the instructions below to replace the malfunctioning PSU: CAUTION: The power supply unit is heavy and fragile;...

  • Page 34: Install The Rail Kits

    1. Pull the inner rail out and slide the intermediate rail back. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.
  • Page 35 2. Install the inner member onto the chassis. 3. Install the outer rail/bracket assembly to the frame. Repeat this step for the other side.
  • Page 36 Pull the chassis into position and ensure the chassis ear is located on the chassis. (The chassis ear allows you to drag out the chassis from its position without any screws.) © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.

  • Page 37: Connect The System To The Host

    3.7. Connect the System to the Host XN7004R has four onboard 1Gbps LAN ports for host connections. You can learn more about the path configuration in cabling for XN7004R by following images: a. One LAN connection b. Multiple LAN connections...

  • Page 38: Start Up Your System

    Connect at least one LAN cable to one of the LAN ports and the other end to your switch, router, or hub. Press the power button to turn on your XCubeNAS. Your XCubeNAS is now online and detectable from a network computer. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.
  • Page 39 INFORMATION: The power cord rating is the minimum requirement. The rating of the power cord that you purchase must equal to or be higher than the minimum requirement to ensure the system safety and reliability. INFORMATION: The Following are the operational conditions for XN7004R: Temperature: ...

  • Page 40: Discover And Install Qsm

    Web Finder). b. If your XCubeNAS cannot be connected to the internet, please try downloading and installing XFinder application from the QSAN website to your PC: https://www.qsan.com/zh-tw/download.php © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.
  • Page 41 3. Click “Connect” on the Web Finder or double click on your XCubeNAS on the XFinder, the welcome page will be launched on your web browser.
  • Page 42 Web Finder. 2. Both the XCubeNAS and your PC must be on the same local network. 3. If you cannot find your XCubeNAS, the default IP address for LAN 1 is 169.254.1.234. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.
  • Page 43 INFORMATION: If you expanded your memory or add a network expansion card earlier on, you can now check to make sure the system recognizes the new module. You can check the status by following steps: a. Login to QSM as admin or a user belongs to the administrator’s group.

  • Page 44: Restart/Shutdown/Logout Qsm

    1. To restart or shutdown QSM, please click on the QSAN logo on the top left corner, then choose the option which you would like to proceed. Click Yes button on the confirm window. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.
  • Page 45 2. To log out QSM, please click User Profile on the top right corner, then choose Logout. Click Yes button on the confirm window.

  • Page 46: Reset To Default

    Reset all network settings to factory default.  Reset all system settings to factory default.  All accounts, groups, folder permission, and ACL are deleted.  © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.
  • Page 47 Access control lists are all deleted.  All backup tasks are deleted.  Cloud sync job delete.  VPN settings are deleted.  Web server setting are set to default.  AntiVirus setting are deleted.  SQL settings are set to default. ...
  • Page 48 2. Click the Reset Device button to proceed. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.

  • Page 49: Led Indicator Table

    LED Indicator Table XN7004R features the button and indication module on both the front panel and the rear panel. Please refer to the following content for definitions of LED behaviors. Table 7-1 Descriptions of the System Controls and Indicators LEDs Number Description Definition...
  • Page 50 Off: no disk drive is inserted.  Disk Drive Status LED  Off: the disk drive is healthy. Amber: the disk drive is error.  © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.
  • Page 51 Amber flashes (interval of 0.5 sec): the disk drive  is rebuilding or identify a specific disk drive. LAN Port Activity/Link:  Light OFF: No connection.  Light ON: Connected to the internet Light flashes: when data is being accessed. ...

  • Page 52: Buzzer Indicator Table

    Note 2: The beep sound will not be triggered if buzzer function is disabled from the QSM. You can check the error messages through the Notification Center on QSM. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.

  • Page 53: Deployment Topology

    Deployment Topology This chapter will show detailed deployment topology for XCubeNAS. You can build up a deployment plan for your XCubeNAS storage environment. It supports a maximum of up to 214 drives for the system storage space expansion; both single and dual path cabling are supported.

  • Page 54: Cabling The System

    Connect your XCubeNAS to one or more expansion unit(s) via the SAS adapter card and SAS cable(s). The following images illustrate some examples of expansion types for your system: a. Single Path Expansion © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.
  • Page 55 b. Dual Path Expansion After connected to the expansion units, you can check the deployment topology on QSM  Control Panel  Storage app  Overview  Enclosure Map.
  • Page 56 The status of each expansion unit will be shown on QSM  Monitor app Hardware. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.

  • Page 57: Quick Maintenance

    10. Quick Maintenance This chapter provides quick maintenance and instruction of removing/installing FRU (Field Replaceable Unit) or optional components of XCubeNAS. Any of the FRU components can be hot swapped and replaced with zero downtime in the rare event of a component failure. If you encounter any issues caused by FRU components while operating the XCubeNAS, please refer to related section and follow the quick troubleshooting procedures step by step.

  • Page 58: Replace Fan Module

    To replace the malfunction fan module, please refer to chapter 3.4 Replace System Fan. After the new fan module is successfully installed, you can see the fan speed displaying its Revolutions Per Minute(RPM) value on QSM. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.

  • Page 59: Replace Power Supply Unit

    10.2. Replace Power Supply Unit XCubeNAS comes with two redundant Power Supply Units (PSU) that can be hot swapped it when the PSU is not functioning. If a PSU or its fan failed to function, you can check the PSU status in two ways: On PSU: the PSU LED will turn to color amber.
  • Page 60 To replace the malfunction PSU, please refer to chapter 3.5 Replace Malfunctioning PSU. After the new PSU is successfully installed, the PSU status LED will be green and you can see the PSU status displaying “Good” on QSM. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.

  • Page 61: Support And Other Resources

    The following system information is necessary for technical support, please refer to following for what and where to get the information of your XCubeNAS XN7004R model. If the technical support requests you to download the service log, please navigate to the QSM UI ...

  • Page 62: Documentation Feedback

    To help us improve the documentation, email any errors, suggestions, or comments to docsfeedback@qsan.com. When submitting your feedback, including the document title, part number, revision, and publication date located on the front cover of the document. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.

  • Page 63: Appendix

    PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY. General QSAN Technology, Inc. ("QSAN") is willing to grant you (“User”) a license of software, firmware and/or other product sold, manufactured or offered by QSAN (“the Product”) pursuant to this EULA.
  • Page 64 Liability will apply to the maximum extent permitted by applicable law. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the exclusions and limitations set forth above may not apply. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.
  • Page 65 Termination If User breaches any of its obligations under this EULA, QSAN may terminate this EULA and take remedies available to QSAN immediately. Miscellaneous  QSAN reserves the right to modify this EULA. QSAN reserves the right to renew the software or firmware anytime. ...

  • Page 66: Expansion Enclosure List

    AC Input 100-127V, 10A, 50-60Hz Power Supply 200-240V 5A, 50-60Hz DC Output +12V 63.4A +5VSB 2.0A Topologies Cascade, Reverse, Tree *6Gb MUX board needed for SATA drives in dual controller system. © Copyright 2018 QSAN Technology, Inc. All Rights Reserved.

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