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Edition 1.0 (March 2019) This edition applies to QSAN XCubeNAS XN5012RE NAS storage systems. QSAN believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. Trademarks QSAN, the QSAN logo, XCubeNAS, and QSAN.com are trademarks or registered trademarks of QSAN Technology, Inc.
Notices The Information contained in this manual has been reviewed for accuracy. It may include typographical errors or technical inaccuracies. Changes are made to the document periodically. These changes will be incorporated in new editions of the publication. QSAN may make improvements or changes in the products.
Safety Warnings The XCubeNAS can operate normally in the temperature of 0ºC~40ºC (31.99 ~ 103.99°F). Please make sure the environment is well-ventilated. The power cord and devices connected to the XCubeNAS must provide a correct supply voltage (100-240V~/ 5A-2.5A, 50-60Hz). Do not place the XCubeNAS in direct sunlight or near chemicals.
Preface About This Manual This manual provides technical guidance for designing and implementing QSAN XN5012RE system, and it is intended for use by system administrators, NAS designers, storage consultants, or anyone who has purchased this product and is familiar with servers and computer networks, network administration, storage system installation and configuration, network attached storage management and relevant protocols.
Conventions The following table describes the typographic conventions used in this manual. Conventions Description Indicates text on a window, other than the window title, including Bold menus, menu options, buttons, fields, and labels. Example: Click the OK button. Indicates a variable, which is a placeholder for actual text provided <Italic>...
NAS system which is designed for composite SMB and enterprise applications for enterprise and SMB users. Before setting up your new XN5012RE, please check the package contents to verify those items below. Besides, make sure to read the safety instructions carefully.
1.2. XN5012RE Product Overview QSAN XN5012RE is a powerful NAS system which is designed for both enterprise and SMB users. The system hardware features the Intel enterprise level Celeron CPU and up to 64GB of DDR4 RAM. The additional PCIe slots also delivered to enhance the performance and scale up with expansion enclosures.
This chapter outlines the key hardware components of the XN5012RE system. After reading this chapter, you will have a basic understanding of each XN5012RE hardware component and give you the ability to be able to successfully configure and operate your XN5012RE system. Following is the key components of XN5012RE: Front and Rear Panel ...
2.2. System Disk Drive Numbering Figures below illustrate XN5012RE system disk drive numbering. 2.3. Disk Drive Form Factors QSAN has tested and approved the popular SATA HDDs and SSDs models available on the market, you have the highest flexibility to choose the most advanced HDDs or SSDs available from the manufacturers or purchase the best cost/performance SATA HDDs or SSDs from the market, it will significantly reduce your IT infrastructure investment cost.
Install the System Hardware This chapter will show you the procedure of XN5012RE hardware installation and initial configuration. 3.1. Install the Disk Drive in the Tray 3.1.1. Tools and Parts for Drive Installation A screwdriver (Phillips #1). At least one 3.5” or 2.5” SATA drive (please visit www.qsan.com for compatible drive models).
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3.1.3. Install the Disk Drive (LFF) 1. Open the drive tray. Push the release button from right to left to open the carrier handle. Hold the carrier handle and pull out the disk drive tray, repeat the steps above to remove other disk drive trays.
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4. Install a LFF tray into the XCubeNAS. Insert the loaded drive tray into the empty drive bay all the way to the back until the carrier handle can be closed. Push the disk drive lock from right to left to lock the drive tray. TIP: Make sure the tray is pushed in all the way, otherwise the drive might not function properly.
NAS. XN5012RE is installed with two 4GB DDR4 memory module by default. If you want to install, check, or remove a memory module on your XCubeNAS, please follow the steps as illustrated below: 1.
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3. Insert a new memory module into the slot. Push the retaining clips on the slot out to the sides. Align the notch on the gold edge of the module with the notch in the memory slot. Push down on the memory module with firm and even pressure. The retaining clips will snap into position as the module is correctly inserted.
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CAUTION: To ensure the system stability, you MUST install genuine QSAN memory modules for system memory size expansion. TIP: In order to achieve dual-channel RAM performance, it is suggested that you install memory modules with the same capacity in pairs. Pair 1: Slot #1 and Slot #3 Pair 2: Slot #2 and Slot #4 Memory module support:...
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3. Install the adapter card. Remove the screw that secures the expansion slot’s cover. Lift the expansion slot’s cover. Align the card’s connector with the expansion slot, and insert the card into the slot. CAUTION: Make sure the connector is fully inserted. Otherwise, the network expansion card might not be able to function properly.
The following table is the recommended adapter card configuration. Please note that if you install a SAS 12Gb or a thunderbolt 3 adapter card in the PCIe Gen3 x4 slot, the speed will be limited to Gen3 x4. Table 3-3 The Recommended Adapter Card Configuration.
5. Put back the rear top cover you lifted in step 2. Align the pin at the side of the rear top cover with the slots on the chassis’ edge, and push the rear top cover back in position. Put back and fasten the screw on the back of the XCubeNAS. 3.5.
3.6. Install the Rail Kits Rail kit is an optional accessory XCubeNAS, if you did not purchase QSAN qualified rail kit, you can skip the steps of the system installation tasks. If you want to purchase QSAN qualified rail kit: full extension and thin slide with tool-less bracket: AA612508 series, please contact QSAN authorized reseller.
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Use two M5 screws to fasten the bracket to the rail kit, one on each rail. (For the complete safety, you can use four optional M4 screws to fasten the bracket to the rail kit.) Insert the chassis to complete the installation Pull the middle member fully extended in locked position.
3.7. Connect the System to the Host XN5012RE has four onboard 1Gbps LAN ports for host connections. You can learn more about the path configuration in cabling for XN5012RE by following images: a. One LAN connection b. Multiple LAN connections...
c. Direct attachment 3.8. Start Up Your System Before you power on your XCubeNAS for the first time, please make sure the following tasks are done: 1. Connect one end of each power cord to the power ports located on the back of the XCubeNAS and the other end to a power outlet.
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The power cord rating is the minimum requirement. The rating of the power cord that you purchase must equal to or be higher than the minimum requirement to ensure the system safety and reliability. INFORMATION: The Following are the operational conditions for XN5012RE: Temperature: Operating temperature 0 to 40°C ...
Discover and Install QSM After hardware setup is finished, the next step is to discover the system on the network and start the initial configuration. To discover and install the QSAN Storage Manager (QSM), please follow the steps below: 1. Power on the XCubeNAS. 2.
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5. If you accidentally leave the quick install page, you can always return to the setup page by go through the steps above from step 1 again. 6. After quick setup is finished, login to the QSM as “admin” (default account name) with the password you set on former instructions.
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2. Reset all settings: Press and hold the reset button on the rear panel for 10 seconds, you will hear a short beep sound at the third second and a long beep sound at the tenth second. The operating system (including reset the administrator password and all the network settings) will be reinstalled, the system configuration will result in: Reset all network settings to factory default.
LED Indicator Table XN5012RE features the button and indication module on both the front panel and the rear panel. Please refer to the following content for definitions of LED behaviors. Table 7-1 Descriptions of the System Controls and Indicators LEDs...
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Amber flashes (interval of 0.5 sec): the disk drive is rebuilding or identify a specific disk drive. LAN Port Activity/Link: Light OFF: No connection. Light ON: Connected to the internet Light flashes: when data is being accessed. ...
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b. Dual Path Expansion After connected to the expansion units, you can check the deployment topology on QSM Control Panel Storage app Overview Enclosure Map.
10. Quick Maintenance This chapter provides quick maintenance and instruction of removing/installing FRU (Field Replaceable Unit) or optional components of XCubeNAS. Any of the FRU components can be hot swapped and replaced with zero downtime in the rare event of a component failure. If you encounter any issues caused by FRU components while operating the XCubeNAS, please refer to related section and follow the quick troubleshooting procedures step by step.
If you see the error message shown above, which means your fan module needed to be replaced immediately. To replace the malfunction fan module, please refer to chapter 3.4 Replace System Fan. After the new fan module is successfully installed, you can see the fan speed displaying its Revolutions Per Minute(RPM) value on QSM.
The following system information is necessary for technical support, please refer to following for what and where to get the information of your XCubeNAS XN5012RE model. If the technical support requests you to download the service log, please navigate to the QSM UI ...
PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY. General QSAN Technology, Inc. ("QSAN") is willing to grant you (“User”) a license of software, firmware and/or other product sold, manufactured or offered by QSAN (“the Product”) pursuant to this EULA.
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Termination If User breaches any of its obligations under this EULA, QSAN may terminate this EULA and take remedies available to QSAN immediately. Miscellaneous QSAN reserves the right to modify this EULA. QSAN reserves the right to renew the software or firmware anytime. ...