Qsan Technology XCubeDAS XD5324D Owner's Manual

Xcubedas xd5300 series
Hide thumbs Also See for XCubeDAS XD5324D:
Table of Contents

Advertisement

Quick Links

XCubeDAS Series Hardware
Owner's Manual
Applicable Models:
XD5324D, XD5324S, XD5316D, XD5316S
XD5312D, XD5312S, XD5326D, XD5326S
QSAN Technology, Inc.
www.QSAN.com

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the XCubeDAS XD5324D and is the answer not in the manual?

Questions and answers

Summary of Contents for Qsan Technology XCubeDAS XD5324D

  • Page 1 XCubeDAS Series Hardware Owner’s Manual Applicable Models: XD5324D, XD5324S, XD5316D, XD5316S XD5312D, XD5312S, XD5326D, XD5326S QSAN Technology, Inc. www.QSAN.com...
  • Page 2 Copyright © Copyright 2017 QSAN Technology, Inc. All rights reserved. No part of this document may be reproduced or transmitted without written permission from QSAN Technology, Inc. March2017 This edition applies to QSAN XCubeDAS XD5300 series DAS storage systems. QSAN believes the information in this publication is accurate as of its publication date.
  • Page 3: Notices

    Notices This XCubeDAS hardware owner’s manual is applicable to the following XCubeDAS models: XCubeDAS Storage System 4U 19” Rack Mount Models Model Name Controller Type Form Factor, Bay Count, and Rack Unit XD5324D Dual Controller LFF 24-disk 4U Chassis XD5324S Single Controller LFF 24-disk 4U Chassis XCubeDAS Storage System 3U 19”...
  • Page 4: Regulatory Statements

    This device has been shown to be in compliance with and was tested in accordance with the measurement procedures specified in the Standards and Specifications listed below. Technical Standard: EMC DIRECTIVE 2014/30/EU (EN55022 / EN55024) © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 5 UL Statement Rack Mount Instructions - The following or similar rack-mount instructions are included with the installation instructions: 1. Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient.
  • Page 6 QSAN provides limited warranty for QSAN-branded hardware products:  System hardware and peripheral product (s): 3 years limited warranty from date of original purchase. For more detail warranty policy, please refer to QSAN official web site: https://qsan.com/warranty © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 7: Table Of Contents

    Table of Contents Notices ..........................i Regulatory Statements ........................ii Preface ........................... x About This Manual ...........................x Related Documents ..........................x Technical Support ..........................x Information, Tip, and Caution ......................xi Conventions ............................. xi Overview ......................... 1 1.1. XCubeDAS Series Product Overview ................. 1 1.2.
  • Page 8 Getting Technical Support ....................65 7.2. Online Customer Support ....................65 7.3. Accessing Product Updates ..................... 70 7.4. Documentation Feedback ....................71 Appendix ........................72 End-User License Agreement (EULA) ..................72 © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 9 Figures Figure 1-1 Form Factors of All XCubeSAN Series Models .............. 2 Figure 2-1 System Controls and Indicators ..................8 Figure 2-2 LFF & SFF System Front Panel Components ..............9 Figure 2-3 Disk Drive Indicators of LFF & SFF Disk Drive Tray ............9 Figure 2-4 System Disk Drive Numbering for the XCubeDAS Series ..........
  • Page 10 Connect the Console Cable ................... 66 Figure 7-3 The Procedures of Setup Serial Console by HyperTerminal ........68 Figure 7-4 The Procedures of Setup Serial Console by PuTTY ............. 70 viii © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 11 Tables Table 1-1 XCubeDAS Series Storage System 4U 19” Rack Mount Models ........2 Table 1-2 XCubeDAS Series Storage System 3U 19” Rack Mount Models ........2 Table 1-3 XCubeDAS Series Storage System 2U 19” Rack Mount Models ........3 Table 1-4 XD5300 Series Hardware Specifications ................
  • Page 12: Preface

    White Papers   Application Notes Technical Support Do you have any questions or need help trouble-shooting a problem? Please contact QSAN Support, we will reply to you as soon as possible. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 13: Information, Tip, And Caution

    Via the Web: https://qsan.com/support  Via Telephone: +886-2-7720-2118 extension 136  (Service hours: 09:30 - 18:00, Monday - Friday, UTC+8) Via Skype Chat, Skype ID: qsan.support  (Service hours: 09:30 - 02:00, Monday - Friday, UTC+8, Summer time: 09:30 - 01:00) ...
  • Page 14 Indicates that you have a choice between two or more options or arguments. / Slash Indicates all options or arguments. underline Indicates the default value. Example: [ a | b ] © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 15: Overview

    Overview Thank you for purchasing QSAN Technology, Inc. products. QSAN XCubeDAS XD5300 Series is a cost-effective DAS (Direct Attached Storage) or JBOD (Just a Bunch Of Disks) for server expansion. It is also a RAID expansion enclosure for QSAN SAN (Storage Area Network) XCubeSAN series.
  • Page 16: Figure 1-1 Form Factors Of All Xcubesan Series Models

    XCubeDAS Series Storage System 3U 19” Rack Mount Models Model Name Controller Type Form Factor, Bay Count, and Rack Unit XD5316D Dual Controller LFF 16-bay 3U Chassis XD5316S Single Controller LFF 16-bay 3U Chassis © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 17: Xcubedas Series Hardware Features

    Table 1-3 XCubeDAS Series Storage System 2U 19” Rack Mount Models Model Name Controller Type Form Factor, Bay Count, and Rack Unit XD5312D Dual Controller LFF 12-bay 2U Chassis XD5312S Single Controller LFF 12-bay 2U Chassis XD5326D Dual Controller SFF 26-bay 2U Chassis XD5326S Single Controller SFF 26-bay 2U Chassis...
  • Page 18: Table 1-4 Xd5300 Series Hardware Specifications

    100-127V 10A, 50-60Hz   200-240V 5A, 50-60Hz DC Output +12V 63.4A  +5VSB 2.0A  Fan Module 2 x hot pluggable/redundant fan modules Temperature Operating temperature 0 to 40°C  © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 19: Xcubedas Series Package Contents

    Shipping temperature -10°C to 50°C  Relative Humidity  Operating relative humidity 20% to 80% non-condensing  Non-operating relative humidity 10% to 90% 6Gb MUX board needed for 2.5" SATA drives in dual controller system. The HBAs and RAID controller cards also specify the maximum number of drive/device support. Broadcom (LSI) 12Gb/s SAS HBA supports up to 1,024 drives/devices, Broadcom (LSI) 12Gb/s SAS RAID controller card up to 240 drives/devices, and ATTO 12Gb/s SAS HBA supports up to 2,048 drives.
  • Page 20: Table 1-5 Xcubedas Series Accessories

    XD5324 XD5316 XD5312 HDM-351 SATA 6Gb MUX Board and Bracket for HDT-351 (2.5" SATA drives only) HDT-251 2.5” Disk Drive Tray XD5326 HDM-251 SATA 6Gb MUX Board and Bracket for HDT-251 © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 21: System Components Overview

    System Components Overview This chapter outlines the key hardware components or modules of the XCubeDAS system. After reading this chapter, you will have a basic understanding of each part of the XCubeDAS hardware and give you the ability to be able to successfully configure and operate your XCubeDAS system.
  • Page 22: Figure 2-1 System Controls And Indicators

    Number Description System Power Button/LED UID (Unique Identifier) Button/LED System Access LED System Status LED USB Port (Reserved) Figures and the table below illustrate LFF & SFF system front panel components. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 23: Figure 2-2 Lff & Sff System Front Panel Components

    Figure 2-2 LFF & SFF System Front Panel Components Table 2-2 LFF & SFF System Front Panel Components Number Description System Left Ear Disk Drive Tray System Right Ear The System Controls and Indicators  Disk Drive Tray Indicators: figures and the table below illustrate LFF and SFF disk drive tray indicators.
  • Page 24: System Disk Drive Numbering

    LFF, you can find a disk drive numbering sticker on the right side of the system chassis top cover; for SFF system, the disk drive numbering is printed on the lower part of the system front. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 25: Supported Disk Drives And Ssds

    Figure 2-4 System Disk Drive Numbering for the XCubeDAS Series 2.3. Supported Disk Drives and SSDs The table below shows supported disk drives and SSDs for all XCubeDAS series models. This can be a reference for you to purchase suitable disk drives or SSDs for your system. QSAN has qualified the popular SAS HDDs and SAS/SATA SSDs available in the market;...
  • Page 26: Rear Panel

    In this section, you will learn the name and location of the key components and modules in the rear panel. 2.4.1. Rear Panel Layout Figures and the table below illustrate the LFF and SFF system rear panel layout. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 27: 2.4.2. Controller Module

    Figure 2-5 LFF & SFF Rear Panel Layout Table 2-5 LFF & SFF Rear Panel Layout Number Description Power Supply Unit 1 Fan Module 1 Controller Module 1 Controller Module 2 Fan Module 2 Power Supply Unit 2 INFORMATION: If the XCubeSAN chassis is configured with a single controller module, the controller module MUST be installed in the upper slot.
  • Page 28: Figure 2-7 Components Of The Controller Module

    For a greater understanding of the related color and the behavior of the controller module, please refer to the chapter 5.2, Rear Panel section in the Descriptions of LEDs and Buttons chapter. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 29: Power Supply Unit

    2.5. Power Supply Unit All XCubeDAS series models are equipped with two redundant and hot swappable PSUs (Power Supply Units). The PSU for 3U/4U systems and 2U systems are the same, but the installation direction is different. (If you pull out the PSU from the system chassis, for 4U/3U system, the sticker on the PSU will be at down side;...
  • Page 30: Fan Module

    The fan module for 4U/3U systems are the same, however 2U systems are different. Each fan module includes two fans. Images and tables below illustrate the location and mechanical components of the fan module that is installed in the LFF and SFF system. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 31: Figure 2-10 Location Of Each Fan Module Installed In The Lff Or Sff System

    Figure 2-10 Location of Each Fan Module Installed in the LFF or SFF System Table 2-9 Location of Each Fan Module Installed in the LFF or SFF System Number Description Fan 1 and Fan 2 Fan 3 and Fan 4 System Components Overview...
  • Page 32: Seven-Segment Led Display

    SANOS UI -> Maintenance -> Reset to Defaults of XCubeSAN series. If you want to learn more about how to reset your system to factory, please refer to the chapter 6.5.5, Rest to Factory Default section in XCubeSAN SANOS 4.0 User’s Manual. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 33: Figure 2-12 Seven-Segment Led Display

    Figure 2-12 Seven-segment LED Display INFORMATION: Clean Expansion ID function will be available in SANOS firmware 1.1.0. System Components Overview...
  • Page 34: Installing The System Hardware

    Chapter 3.9 3.2. Installing Disk Drives into the Trays Key Components of the Disk Drive Tray The following content illustrates the key components of both LFF and SFF disk drive trays. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 35: Figure 3-1 Front Side Components Of Lff & Sff Disk Drive Trays

    Figure 3-1 Front Side Components of LFF & SFF Disk Drive Trays Table 3-2 Front Side Components of LFF & SFF Disk Drive Trays Item Number Description Carrier Handle Release Button Release Button Lock Carrier Handle Unlock the Disk Drive Tray and Remove from the System The standard position of the disk drive tray is locked to prevent damage during transport.
  • Page 36: Figure 3-2 Unlock And Open The Carrier Handle Of A Disk Drive Tray (Lff)

    。 Hold the carrier handle and pull the disk drive tray out until it is free of the disk drive bay. 。 Repeat steps above for another empty disk drive trays that you would like to remove. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 37: Figure 3-4 Hold The Carrier Handle And Pull Out The Disk Drive Tray (Lff)

    Figure 3-4 Hold the Carrier Handle and Pull out the Disk Drive Tray (LFF) Figure 3-5 Hold the Carrier Handle and Pull out the Disk Drive Tray (SFF) Installing the System Hardware...
  • Page 38: Figure 3-6 Align A Disk Drive & Install Into A Tray (Lff-To-Lff)

    。 Align four disk drive tray screw holes (front row at the bottom side of the tray for SAS interface disk drive; a rear row for SATA interface SSD) to the disk drive. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 39: Figure 3-7 Align A Disk Drive & Install Into A Tray (Sff-To-Lff)

    。 Install and tighten all four screws to secure disk drive. Figure 3-7 Align a Disk Drive & Install into a Tray (SFF-to-LFF) For installing an SFF disk drive into an SFF tray  。 Place a disk drive tray onto a stable surface. 。...
  • Page 40: Installing The Optional Slide Rails

    Installing the Optional Slide Rails If you did not purchase QSAN qualified slide rails, please skip this section. The table below shows the available slide rail, model name, and its description. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 41: Table 3-4 Available Slide Rails For Xcubedas Series

    Table 3-4 Available Slide Rails for XCubeDAS Series Model Name Picture Description Applied Models SLR-RM3640 Slide Rail XD5300 Series INFORMATION: Slide rails is an optional part of all XCubeSAN series models, if you did not purchase QSAN qualified slide rails, you can skip the fourth step of the system installation tasks.
  • Page 42: Figure 3-9 First Step Of The Slide Rails Installation

    Second Step of the Slide Sails Installation 3. Third step of the slide rails installation 。 Install the outer rail/bracket assembly to the frame. 。 Repeat this installation step for the other side. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 43: Figure 3-11 Third Step Of The Slide Rails Installation

    Figure 3-11 Third Step of the Slide Rails Installation 4. Fourth step of the slide rails installation 。 Pull the middle member fully extended in locked position. 。 Ensure ball bearing retainer is located at the front of the middle member. 。...
  • Page 44: Installing The Trays Into The System

    Lock the release button lock by pushing the lock from right to left.   Refer to the label on the system chassis for disk drive numbering. (Disk drive numberings of 2U 26-bay are printed on the chassis.) © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 45: Connecting The System To A Host

    Figure 3-13 Install a Tray into the System and Lock the Release Button Lock (LFF) Figure 3-14 Install a Tray into the System and Lock the Release Button Lock (SFF) 3.5. Connecting the System to a Host The XCubeDAS series products are equipped with five 12Gb/s SAS wide ports (SFF-8644) per controller for server storage expansion or array...
  • Page 46: 3.5.2. Xcubesan Raid Expansion

    XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS 12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644). XCubeSAN Wake-on-SAS Cable Wake-on-SAS Cable XCubeDAS Figure 3-16 One XCubeSAN / One XCubeDAS / Dual Path © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 47: Connecting Power Cords And Powering On The System

    3.6. Connecting Power Cords and Powering ON the System Before you power on your XCubeDAS system for the first time, please make sure following tasks are done: Check the power cord type. The power cords for the XCubeDAS series will vary ...
  • Page 48: Powering Off The System

    To power off the system, please follow the steps outlined below: Stop all I/O from all hosts to the DAS systems.   Press and hold the power button for 4 seconds. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 49: Wake-On-Sas To Power On / Off The System

    Figure 3-19 Power off the System by Power Button 3.8. Wake-on-SAS to Power ON / OFF the System For use with QSAN XCubeSAN series, QSAN’s Wake-on-SAS technology allows you to remotely power on/off all cascaded XD5300 expansion enclosures by using QSAN proprietary SAS cables.
  • Page 50: Discover And Monitor The System

    XCubeDAS CubeView User’s Manual. In addition, we also provide CLI (Command Line Interface) to manage command line interface. For more information, please refer to the XCubeDAS CLI User’s Manual. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 51: Deployment Types And Cabling

    Deployment Types and Cabling This chapter will show detailed deployment types and cabling for the XCubeDAS series. You can start to build up a deployment plan for your XCubeDAS series in server storage expansion (DAS or JBOD) or QSAN XCubeSAN series array expansion enclosure. 4.1.
  • Page 52: Cabling The System

    XCubeDAS XD5300 series for expansion and allows scaling up to 286 disk drives (including SAN storage). Please refer to the chapter 4.2.1, Expansion Configuration Rules in the XCubeSAN Hardware Owner’s Manual. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 53: 4.2.2. Server Storage Expansion With Single Path Deployment

    4.2.2. Server Storage Expansion with Single Path Deployment Cascade Topology: One Server / One XCubeDAS / Single Path The following figure shows an example of a single controller, direct connect enclosure configuration with one server accessing the storage. One server is direct connected to a single controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS 12G expansion cable, SFF-8644 to SFF-8644).
  • Page 54: Figure 4-2 Cascade Topology: One Server / One Xcubedas / Dual Path

    XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cables (SAS 12G expansion cable, SFF-8644 to SFF-8644). Server HBA / RAID Controller Card XCubeDAS Figure 4-2 Cascade Topology: One Server / One XCubeDAS / Dual Path © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 55: Figure 4-3 Cascade Topology: One Server / Two Xcubedas / Dual Path

    Cascade Topology: One Server / Two XCubeDAS / Dual Path The following figure shows an example of a dual controller, direct connect enclosure configuration with one server accessing the storage. One server is direct connected to a dual controller XCubeDAS XD5300 series, which is in turn connected to the second dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cables (SAS 12G expansion cable, SFF-8644 to SFF-8644).
  • Page 56: Figure 4-4 Reverse Topology: One Server / Two Xcubedas / Dual Path

    XCubeDAS 1 XCubeDAS 2 Figure 4-4 Reverse Topology: One Server / Two XCubeDAS / Dual Path INFORMATION: Reverse topology support depends on the capability of the HBAs or RAID controller cards. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 57: 4.2.4. Xcubesan Array Expansion With Single Path Deployment

    4.2.4. XCubeSAN Array Expansion with Single Path Deployment Cascade Topology: One XCubeSAN / One XCubeDAS / Single Path The following figure shows an example of a single controller XCubeSAN series connected to a single controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS 12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644).
  • Page 58: Figure 4-6 Cascade Topology: One Xcubesan / One Xcubedas / Dual Path

    XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS 12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644). XCubeSAN Wake-on-SAS Cable Wake-on-SAS Cable XCubeDAS Figure 4-6 Cascade Topology: One XCubeSAN / One XCubeDAS / Dual Path © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 59: Figure 4-7 Cascade Topology: One Xcubesan / Two Xcubedas / Dual Path

    Cascade Topology: One XCubeSAN / Two XCubeDAS / Dual Path The following figure shows an example of a dual controller XCubeSAN series connected to a dual controller XCubeDAS XD5300 series which is in turn connected to the second dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS 12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644).
  • Page 60: Figure 4-8 Reverse Topology: One Xcubesan / Two Xcubedas / Dual Path

    Wake-on-SAS Cable XCubeDAS 1 Wake-on-SAS Cable XCubeDAS 2 Wake-on-SAS Cable Figure 4-8 Reverse Topology: One XCubeSAN / Two XCubeDAS / Dual Path INFORMATION: Reverse topology will be available in SANOS firmware 1.1.0. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 61: Figure 4-9 Tree Topology: One Xcubesan / Two Xcubedas / Dual Path

    Tree Topology: One Server / Two XCubeDAS The XCubeDAS can be connected in tree topology to reduce the latency. The following figure shows an example of a dual controller XCubeSAN series connected to two dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS 12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644).
  • Page 62: 4.2.6. Multi-Server Attached Cabling Deployment

    XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cables (SAS 12G expansion cable, SFF-8644 to SFF-8644). XCubeDAS Figure 4-10 Cascade Topology: Five Servers / One XCubeDAS / Dual Path © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 63: Descriptions Of Leds And Buttons

    Descriptions of LEDs and Buttons In this chapter, you can find all LED definitions and button behaviors of the XCubeDAS series models. By reviewing this chapter, you will have a basic understanding about the current status of the system or specific components by recognizing the LED status. 5.1.
  • Page 64: Table 5-1 Descriptions Of The System Controls And Indicators Leds

    Solid Amber: System has errors including  PSU failure, abnormal voltage, abnormal temperature, any fan module failed or removed.  Off: The system is healthy. USB Port The USB port is reserved. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 65: 5.1.2. Disk Drive Leds

    5.1.2. Disk Drive LEDs Please refer to the following content for definitions of LED behaviors. Figure 5-2 Disk Drive Indicators of LFF & SFF Disk Drive Tray Table 5-2 Descriptions of Disk Drive LEDs Number Description Definition Disk Drive Power LED ...
  • Page 66: Rear Panel

    UID (Unique Identifier)  identified. Off: The enclosure is not being identified.  Enclosure ID  --: The enclosure ID is not supported. Number: The enclosure has been identified  the number. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 67: 5.2.2. Power Supply Unit Led

    5.2.2. Power Supply Unit LED Please refer to the following content for definitions of the LED behaviors. Figure 5-4 The Power Supply Unit LED Table 5-4 Descriptions of the Power Supply Unit LED Number Description Definition PSU LED  Solid Green: The PSU is on and normal. Blinking Green: The PSU is off, +5VSB ...
  • Page 68: Quick Maintenance

    Removing / Installing the Controller Module This section outlines how to check the status of your controller module and the procedure of removing / installing the controller module when encountering problems. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 69: Figure 6-1 Warning Message Of Controller Module By The Status Led

    Removing the Controller Module CAUTION: The controller module is heavy and fragile; please use both hands  while installing, removing, or carrying the controller module. Recommended place for removing the controller module: the system is in a well secured rack or on a stable surface. For single controller model, the controller must be installed into slot 1 ...
  • Page 70: Figure 6-2 Mechanical Components Of The Controller Module

    Use one hand to hold one end of the controller module (the side with release levers) and  the other hand hold the bottom of the controller; pull out the controller module until it is free from the system chassis. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 71: Figure 6-3 Procedures Of Removing The Controller Module

    Figure 6-3 Procedures of Removing the Controller Module Installing the Controller Module The following content and images are the detail steps of installing the controller module into the system chassis. Make sure the position of both release levers of the controller is at downward. ...
  • Page 72: Removing / Installing The Power Supply Unit

    Units) that allow users to hot swap it when one of the PSUs is not functioning. All XCubeDAS models are fitted with the same PSU, but the installation direction came differ. Please refer to the following content for the PSU removal / installation guide. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 73: Figure 6-5 Mechanical Components Of The Psu

    CAUTION: The power supply unit is heavy and fragile; please use both hands while installing, removing, or carrying the controller module. Recommended place for removing the controller module: the system is in a well secured rack or on a stable surface. If you see the PSU LED shows solid or blinking amber color which means your PSU has...
  • Page 74: Figure 6-6 Procedures Of Removing The Power Supply Unit

    Use one hand to hold one end of the power supply unit (the side with release tab and handle) and the other hand hold the bottom of the power supply unit; then align the PSU with the empty PSU slot. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 75: Removing / Installing The Fan Module

    Push the PSU all the way into the empty slot until you hear the “click” sound from the  release tab. Figure 6-7 Installing the Power Supply Unit in the System Chassis If the PSU is successfully installed, the status LED will show solid green color (if no other...
  • Page 76: Figure 6-8 Mechanical Components Of The Fan Module

    The following details the steps of removing the fan module from the system chassis. Hold the fan module handle first, and then press the release tab.  Pull out the fan module around half of the total fan module length.  © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 77: Figure 6-9 Procedures Of Removing The Fan Module

    Use one hand to hold one end of the fan module (the side with release tab and handle)  and the other hand hold the bottom of the module; pull out the module until it is free from the system chassis. Figure 6-9 Procedures of Removing the Fan Module Installing the Fan Module...
  • Page 78: Figure 6-10 Procedures Of Installing The Fan Module

    Figure 6-10 Procedures of Installing the Fan Module If the fan module is successfully installed, the system status LED will turn off. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 79: Support And Other Resources

    Support and Other Resources 7.1. Getting Technical Support After installing your device, locate the serial number on the sticker located on the side of the chassis and use it to register your product at https://partner.qsan.com/ (End-User Registration). We recommend registering your product in QSAN partner website for firmware updates, document download, and latest news in eDM.
  • Page 80: Figure 7-1 Appearance Of A Console Cable

    1. Setup the serial cable between the controller and one server/host like in the below image. Figure 7-2 Connect the Console Cable 2. You must use terminal software such as HyperTerminal or Putty to open the console after the connection is made. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 81 INFORMATION: For more information about terminal software, please refer to HyperTerminal: http://www.hilgraeve.com/hyperterminal/ PuTTY: http://www.putty.org/ 3. Here we first demonstrate HyperTerminal. The console settings are on the following. Baud rate: 115200, 8 data bit, no parity, 1 stop bit, and no flow control Terminal type: vt100 Support and Other Resources...
  • Page 82: Figure 7-3 The Procedures Of Setup Serial Console By Hyperterminal

    Figure 7-3 The Procedures of Setup Serial Console by HyperTerminal 4. If you are using PuTTY instead, please refer to below © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 83 Support and Other Resources...
  • Page 84: Accessing Product Updates

    3. Please provide the ID/password showed on the application to QSAN support team member to join the online support session. 7.3. Accessing Product Updates To download product updates, please visit QSAN website: https://qsan.com/download © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
  • Page 85: Documentation Feedback

    7.4. Documentation Feedback QSAN is committed to providing documentation that meets and exceeds your expectations. To help us improve the documentation, email any errors, suggestions, or comments to docsfeedback@qsan.com. When submitting your feedback, include the document title, part number, revision, and publication date located on the front cover of the document.
  • Page 86: Appendix

    PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY. General QSAN Technology, Inc. ("QSAN") is willing to grant you (“User”) a license of software, firmware and/or other product sold, manufactured or offered by QSAN (“the Product”) pursuant to this EULA.
  • Page 87: Limitation Of Liability

    the extent that such activity is expressly permitted by applicable law notwithstanding this limitation; (d) adapt, modify, alter, translate or create any derivative works of the Licensed Software; (e) remove, alter or obscure any copyright notice or other proprietary rights notice on the Product;...
  • Page 88 This EULA shall be governed by and constructed according to the laws of R.O.C. Any  disputes arising from or in connection with this EULA, User agree to submit to the jurisdiction of Taiwan Shilin district court as first instance trial. © Copyright 2017 QSAN Technology, Inc. All Right Reserved.

Table of Contents