Multitech MultiConnect Dragonfly MTQ-MNG6-B02 Device Manual
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Multitech MultiConnect Dragonfly MTQ-MNG6-B02 Device Manual

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Summary of Contents for Multitech MultiConnect Dragonfly MTQ-MNG6-B02

  • Page 1 ® MultiConnect Dragonfly MTQ-MNG6-B02 Device Guide...
  • Page 2 Legal Notices The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage.

  • Page 3: Table Of Contents

    CONTENTS Contents Chapter 1 – Product Overview ..........................6 Overview ..................................6 Documentation ................................6 Product Build Options ..............................6 Chapter 2 – MTQ-MNG6 Mechanical Drawing ......................7 Chapter 3 – Hardware and Specifications......................... 8 Specifications ................................8 40-Pin Connector Definitions ............................9 40-Pin Connector ..............................
  • Page 4 CONTENTS Chapter 6 – Getting Started ........................... 21 Installing a SIM Card on a DragonFly ......................... 21 Installing Drivers................................21 USB Cable Recommendations............................. 21 Communications Flow..............................22 No Processor Model (B02) ............................22 Communicating with the Device..........................22 Configuring Device Firmware for Your Cellular Network.................... 23 Carrier Values................................
  • Page 5 CONTENTS Chapter 10 – Environmental Notices ........................35 Waste Electrical and Electronic Equipment Statement ....................35 WEEE Directive................................35 Instructions for Disposal of WEEE by Users in the European Union ................ 35 REACH-SVHC Statement ............................. 35 Registration of Substances............................35 Restriction of the Use of Hazardous Substances (RoHS) ....................

  • Page 6: Chapter 1 - Product Overview

    All Dragonfly software is open source. Important: The MTQ-MNG6-B02 must be configured for Cat M1 use only. Use AT#WS46=0 to ensure the device is in Cat M1 mode. Documentation This documentation is on the product page at https://www.multitech.com/brands/multiconnect-dragonfly-nano. Document Description Part Number MTQ-MNG6 Device Guide This document.

  • Page 7: Chapter 2 - Mtq-Mng6 Mechanical Drawing

    MTQ-MNG6 MECHANICAL DRAWING Chapter 2 – MTQ-MNG6 Mechanical Drawing ® MultiConnect Dragonfly MTQ-MNG6-B02 Device Guide...

  • Page 8: Chapter 3 - Hardware And Specifications

    HARDWARE AND SPECIFICATIONS Chapter 3 – Hardware and Specifications Specifications Category Description General Standards LTE UE Category M1 3GPP Rel. 14 Compliant 3GPP Rel. 13 eDRx 3GPP Rel. 13 extended coverage 3GPP Rel. 12 PSM Frequency Bands 4G Bands: B1, B2, B3, B4, B5, B8, B8_US, B12, B13, B18, B19, B20, B25, B26, B27, B28, B66 2G Bands: B2, B3, B5, B8 One, link status Speed...

  • Page 9: 40-Pin Connector Definitions

    HARDWARE AND SPECIFICATIONS Category Description EMC and Radio FCC Part 15 Class B Compliance FCC Part 22H, 24E, 27, 90 IC Class B CE Mark, RED (EU) UKCA Safety Compliance UL 62368-1 cUL 62368-1 IEC 62368-1 Network Compliance PTCRB Carrier AT&T/Verizon/T-Mobile (pending) Note: The battery management circuit is designed for single cell Li-Ion/Li-Poly technology.
  • Page 10 HARDWARE AND SPECIFICATIONS Pin Definitions Signal Name Logic Level Voltage In/Out Description Voltage Ground Connection USB-DATA+ See USB 2.0 Spec for 3.6V USB Data+ connection to cellular levels module USB-DATA- USB Data- connection to cellular module VCC-IN 2.75V - 5.25V 5.25V Power Input Main Power RADIO_RXD...

  • Page 11: 40-Pin Connector

    HARDWARE AND SPECIFICATIONS Signal Name Logic Level Voltage In/Out Description Voltage Ground Connection RADIO_RTS 0 - 3V Cellular Radio UART Request to Send (flow control) RADIO_DSR 0 - 3V Cellular Radio UART Data Set Ready RADIO_DTR 0 - 3V Cellular Radio UART Data Terminal Ready RADIO_TXD 0 - 3V...

  • Page 12: Electrical Characteristics

    HARDWARE AND SPECIFICATIONS Electrical Characteristics Operating Conditions Parameter Minimum Volts Maximum Volts Supply Range - Vcc 2.75 5.25 Absolute Maximum Rating Parameter Minimum Volts Maximum Volts Voltage at any signal pin -0.3 DC Electrical Characteristics Parameter Conditions Minimum Volts Maximum Volts Digital signal input low level CMOS port -0.3...

  • Page 13: Power Draw - Mtq-Mng6-B02

    HARDWARE AND SPECIFICATIONS Power Draw - MTQ-MNG6-B02 Multi-Tech Systems, Inc. recommends you incorporate a 10% buffer into your power source when determining product load. Note: Maximum Power: The continuous current during maximum data rate with the radio transmitter at maximum power. Tx Pulse: The average peak current during a GSM850 transmission burst period or LTE connection.

  • Page 14: Chapter 4 - Antennas

    Antennas not included in this list or that have a gain greater than specified are strictly prohibited for use with this device. The required antenna impedance is 50 ohms. External Antenna Option Cellular Antenna Cellular devices were approved with the following antenna: Manufacturer: Wieson Model Number: ARY118-0167-001-00 MultiTech ordering information: Model Quantity ANLTE4V2-1HRA ANLTE4V2-2HRA ANLTE4V2-10HRA ANLTE4V2-50HRA Cellular Antenna Specifications Category...
  • Page 15 ANTENNAS Category Description Polarization Linear Connector SMA(M) ® MultiConnect Dragonfly MTQ-MNG6-B02 Device Guide...

  • Page 16: Sma To U.fl Cables

    ANTENNAS SMA to U.FL Cables The developer kit includes three 4.5" SMA to U.FL cables which are preinstalled on the developer board. Consult the mechanical drawings for your device to determine which antenna to connect to which U.FL connector on the device.

  • Page 17: Fcc Grant Notes

    ANTENNAS FCC Grant Notes The OEM should follow all the grant notes listed below. Otherwise, further testing and device approvals may be necessary. FCC Definitions Portable: (§2.1093) — A portable device is defined as a transmitting device designed to be used so that the radiating structure(s) of the device is/are within 20 centimeters of the body of the user.

  • Page 18: Chapter 5 - Safety Information

    SAFETY INFORMATION Chapter 5 – Safety Information Handling Precautions To avoid damage due to the accumulation of static charge use proper precautions, such as an ESD strap, when handling any cellular device to avoid exposure to electronic discharge during handling and mounting the device. Radio Frequency (RF) Safety Due to the possibility of radio frequency (RF) interference, it is important that you follow any special regulations regarding the use of radio equipment.

  • Page 19: General Safety

    SAFETY INFORMATION General Safety The device is designed for and intended to be used in fixed and mobile applications. Fixed means the device is physically secured at one location and cannot be easily moved to another location. Mobile means the device is used in other than fixed locations.

  • Page 20: Device Maintenance

    Do not expose the device to water, rain, or spilled beverages. It is not waterproof. Exposure to liquids could result in damage to the device. Using accessories, such as antennas, that MultiTech has not authorized or that are not compliant with the device's accessory specifications may invalidate the warranty.

  • Page 21: Chapter 6 - Getting Started

    Install drivers on your computer before connecting the device. For the UDK2 Developer Board, download the driver through the developer kit page Downloads tab at https://www.multitech.com/brands/socketmodem-dragonfly-dev-kit. The installation instructions are included in the driver zip file. The cellular radio's USB device driver is available on your model's page.

  • Page 22: Communications Flow

    USB connector on the device. There is no connection to pins 6 and 7 on the developer board. Establish serial communication using Multitech developer board MTUDK2. See the Universal Developer Kit 2.0 Developer Guide (PN S000610) for more information.

  • Page 23: Configuring Device Firmware For Your Cellular Network

    GETTING STARTED Configuring Device Firmware for Your Cellular Network Before connecting to a cellular network, you need to configure the device for that cellular network. This step is required only the first time you use the device and if you change cellular carrier. Important: Configure the device for Cat M1 use only.

  • Page 24: Configuring A Data Connection

    GETTING STARTED Configuring a Data Connection Configure the device before making a cellular data connection. Configuration changes are saved automatically. Note: Configure the data connection when initially setting up the device, when changing SIM card, or if recommended by your carrier. Configuring Packet Data Protocol Use a Packet Data Protocol (PDP) context to configure the device to use your carrier’s packet data services.

  • Page 25: Configuring Apn For At&T And Other Networks

    GETTING STARTED AT+COPS=2 AT+CGDCONT=1,"IPV4V6","mw01.vzwstatic" AT+COPS=0 Configuring APN for AT&T and Other Networks AT&T and other networks may not pushes PDP context details, including the APN, to the device. Use the following AT commands to set the APN. AT+COPS=2 AT+CGDCONT=1,"IPV4V6","<APN>" AT+COPS=0 Where <APN>...

  • Page 26: Testing Cellular Data

    GETTING STARTED +CREG: 0,1 AT+CEREG? +CEREG: 0,1 AT+CGREG? +CGREG: 0,1 Testing Cellular Data Once the device is configured and registered with the cellular network, activate a PDP context and conduct a ping test to ensure the device is sending and receiving data. Activating a PDP Context Before sending data, activate a carrier specific PDP context with the following.

  • Page 27: Powering Down Your Device

    GETTING STARTED AT+CEDRXS To set device functionality: AT+CFUN Note: See the AT commands reference guide for AT command details. Powering Down Your Device CAUTION: Failing to properly power down the device before removing power may corrupt your device's file system. To properly power down your device, do one of the following options: Option 1: : Issue the AT#SHDN command.

  • Page 28: Chapter 7 - Verizon Fota Information

    To stay compliant to Verizon’s requirements you must implement FOTA. Failure to perform a critical update could result in losing access to the Verizon network. For information and examples go to https://www.multitech.com/landing-pages/events/campaigns/promotions/products/verizon- fota/fota-notification-page ®...

  • Page 29: Chapter 8 - Labels

    This device is an industry and/or carrier approved modem. In most cases, when integrated and used with an antenna system that was part of the MultiTech modem certification, additional approvals or certifications are not required for the device that you develop as long as the following requirements are met: PTCRB Requirements: The antenna system cannot be altered.

  • Page 30: Chapter 9 - Regulatory Information

    REGULATORY INFORMATION Chapter 9 – Regulatory Information 47 CFR Part 15 Regulation Class B Devices This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 31: Fcc Grant Information

    REGULATORY INFORMATION FCC Grant Information FCC Identifier: RI7ME910G1WW Equipment Class: PCS Licensed Transmitter Notes: ME910G1-WW LTE Module CAT M Approval: Single Modular FCC Rule Part Frequency Range Power Output Frequency Tolerance Emission (MHz) (mW) (PPM) Designator 824.2 - 848.8 1.79 2.5 PM 246KGXW 824.2 - 848.8...
  • Page 32 REGULATORY INFORMATION FCC Rule Part Frequency Range Power Output Frequency Tolerance Emission (MHz) (mW) (PPM) Designator 699.1 - 715.9 0.23 2.5 PM 184KG7D 699.7 - 715.3 0.22 2.5 PM 1M10G7D 699.7 - 715.3 2.5 PM 938KW7D 777.1 - 786.9 0.19 2.5 PM 129KG7D 777.1 - 786.9...

  • Page 33: Industry Canada Class B Notice

    REGULATORY INFORMATION Industry Canada Class B Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le matériel brouilleur. This device complies with Industry Canada license-exempt RSS standard(s). The operation is permitted for the following two conditions: the device may not cause interference, and this device must accept any interference, including interference that may cause undesired operation of...

  • Page 34: Emc, Safety, And Radio Equipment Regulations (Ukca)

    Council Directive 2014/53/EU on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. MultiTech declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The declaration of conformity may be downloaded at https://www.multitech.com/red...

  • Page 35: Chapter 10 - Environmental Notices

    Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all MultiTech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.

  • Page 36: Restriction Of The Use Of Hazardous Substances (Rohs)

    2015/863 of the European Parliament (Restriction of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS 3). These MultiTech products do not contain the following banned chemicals Lead, [Pb] < 1000 PPM Mercury, [Hg] <...

  • Page 37: Chapter 11 - Using Connection Manager

    Open or unzip the Connection Manager file and run the installer (.msi file). On the MultiTech Connection Manager Setup Wizard Welcome Panel, click Next. Read the end-user license agreement and check I accept the terms in the License Agreement. Click Next.

  • Page 38: Setting Up A Serial Device In Windows Device Manager

    In the Setup Wizard, click Finish. Note: To open Connection Manager automatically after installation, check Start the MultiTech Connection Manager when the installation is finished. If using a USB device, you can connect the device to the carrier's network with Connection Manager. Refer to Connecting a Device.
  • Page 39 USING CONNECTION MANAGER Select Install the hardware that I manually select from a list, then click Next. Select Modems, then click Next. Check Don't detect my modem; I will select it from a list, then click Next. Select Standard Modem Types, then select Standard 33600 bps Modem on the right. Important: Make sure that you select only Standard 33600 bps Modem.

  • Page 40: Connecting A Device

    USING CONNECTION MANAGER Connecting a Device Before You Begin Make sure that your device is connected to the computer where Connection Manager is installed. If you have a serial device, set up the device in Device Manager. Refer to Setting Up a Serial Device in Windows Device Manager.

  • Page 41: Uninstalling Connection Manager

    The steps above describe how to uninstall Connection Manager using Control Panel. You can also uninstall the application by using the installer file (.msi). Double-click the file, in the MultiTech Connection Manager Setup Wizard, click Next, and then select Remove on the next two pages.

  • Page 42: Connection Manager User Interface

    USING CONNECTION MANAGER Connection Manager User Interface Connection Manager consists of the following tabs: Main Settings Connection Details Terminal Charts Main tab The Main tab displays the following: Status of device connection: Searching, Connecting, Connected, Disconnecting, or Disconnected The action button, which changes according to the current device connection status: Detect, Connect, or Disconnect Signal strength bars and percentage indicator (only when connection to the carrier's network is established) Note:...

  • Page 43: Settings Tab

    USING CONNECTION MANAGER Connection statistics: download and upload speeds, amount of traffic sent and received (only when connection to the carrier's network is established) The keep-alive check status and when the last ping response was received if Enable keep-alive check is checked on the Connection tab.

  • Page 44: Troubleshooting

    USING CONNECTION MANAGER Troubleshooting Serial COM port is not available in the Serial Modem Settings Close Connection Manager and reopen it. Device is not detected ("No Device") After following the steps to activate your device, the Main tab still indicates "No Device." Try the following steps: Click the Settings tab and make sure that the appropriate modem type is selected: USB or Serial.

  • Page 45: System Cannot Connect To Serial Device

    USING CONNECTION MANAGER System Cannot Connect to Serial Device If your system cannot establish a connection with a serial device, verify Connection Manager settings match modem and serial port settings on the computer. In Connection Manager, click on the Settings tab. In Device Manager, open Modems and then right-click on your device and select open the Properties.
  • Page 46 USING CONNECTION MANAGER In Device Manager, open Ports (COM & LPT) and then right-click on the Com Port used by your device and select Properties. Click on the Port Settings tab to confirm the Bits per second, Date bits, Parity, Stop bits and Flow control match those settings in Connection Manager.
  • Page 47 USING CONNECTION MANAGER ® MultiConnect Dragonfly MTQ-MNG6-B02 Device Guide...

  • Page 48: Index

    INDEX Index maintenance ............20 device drivers absolute maximum rating ..........12 installation for use with Connection Manager ..37 access point name............24 documentation..............6 activation...............37 driver installation ............21 antenna .................14 connecting ...............16 APN................24 AT&T) ................24 electrical characteristics..........12 AT#SHDN ...............27 build options ..............6 grant notes...............16 FCC certification ............31 FCC Notice Class B ..............30...
  • Page 49 INDEX safety ...............19 modem..............19 RF interference ............18 vehicle ..............19 shutdown ..............27 SIM card, installing............21 on off signal..............27 SMA to U.FL..............16 operating conditions .............12 SMA to U.FL cable ............16 specifications..............8 static................18 sécurité packet data protocol.............24 interférences RF............18 PDP context ..............26 connector definitions..........9 pin connector ..............11 test sending data............26 ping test ................26...

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