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Cause
Compatible media is not loaded, or is loaded incorrectly in the multi-purpose tray.
What to Do
Remove the multi-purpose tray, load the multi-purpose tray compatible media correctly, and then place
the multi-purpose tray back into the printer.
Placing Multi-purpose Tray
Select OK on the printer's touch screen to cancel the error.
Important
• When printing on multi-purpose tray compatible media, use the multi-purpose tray provided with the
printer.
Note
• To cancel printing, tap Stop on the printer's touch screen.
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