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Scanner Does Not Work
Check that your scanner or printer is turned on.
Check 1
Check for any printer errors.
Check 2
For messages, see When Error Occurred.
With network connection, check the connection status and reconnect as
Check 3
needed.
With USB connection, connect the USB cable to a different USB port on the
Check 4
computer.
If the USB cable is connected to a USB hub, remove it from the USB hub and
Check 5
connect it to a USB port on the computer.
Restart the computer.
Check 6
To scan from the printer's operation panel with USB connection, click Scan-
Check 7
from-Operation-Panel Settings in the Settings (General Settings) dialog, and then
check that the following checkboxes are selected.
• Your scanner or printer
• Enables scanning from the operation panel
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