Lancom XS-6128QF Installation Manual page 20

19 Installation Guide Switches
LANCOM Service
Warranty
LANCOM Systems provides a voluntary manufacturer warranty on all
products. For more Information, please refer to the General Warranty
Conditions at: www.lancom-systems.com/warranty-conditions
The warranty period depends on the device type:
→ 2 years for all LANCOM unmanaged switches as well as accessories
→ 3 years for all routers, gateways, Unified Firewalls, WLAN controllers,
and access points
→ 5 years for all LANCOM managed switches
(except switches with Limited Lifetime Warranty)
→ Limited Lifetime Warranty for switches
(for suitable switches see www.lancom-systems.com/infopaper-llw)
Within the EU: To apply for warranty you need an RMA number
( Return of Material Authorization). In this case please contact our
support team. More information can be found under der following link:
www.lancom-systems.com/repair
Outside EU: Please contact your reseller or distributor.
Lifecycle
The LANCOM lifecycle applies to the support of products. For more
information please visit the LANCOM website:
www.lancom-systems.com/lifecycle
Options for your individual requirements
LANCOM offers individually tailored value-added services according to your
needs to help you protect your investment for little money.
LANcare service products, for example, ensure a high level of safety
throughout the entire product deployment.
LANcare Basic:
www.lancom-systems.de/produkte/service-support/lancare-basic
LANcare Advanced:
www.lancom-systems.de/produkte/service-support/lancare-advanced
Individual support contracts and service vouchers for best possible support
with guaranteed response times can also be found at:
www.lancom-systems.com/support-products
Your LANCOM team