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True Manufacturing Co., Inc.
Be sure to read and fully understand
before installing, operating, maintaining or servicing
this appliance. Failure to do so can result in appliance
failure, property damage, serious injury or death.
Appliance failure, injury or property damage due to
improper installation is not covered by warranty.
True Manufacturing Co., Inc.
2001 East Terra Lane • O'Fallon, Missouri 63366-4434
(636) 240-2400 • FAX: (636)-272-2408
International FAX: (636)-272-7546 • (800)-325-6152
Parts Department: (800)-424-TRUE (424-8783)
Parts Department FAX: (636)-272-9471
North America – Canada and Caribbean
Warranty Phone +1 855-878-9277
Warranty Fax +1 636-980-8510
Warranty Email warrantyinquiries@truemfg.com
Technical Phone +1 855-372-1368
Technical Email service@truemfg.com
7:00 am–6:00 pm CST Monday–Friday,
8:00 am–12:00 pm Saturday
TEC_TM_158 | REV. B | EN
GDM-23-HST02-HC~TSL01
WARNING!
this document
Mexico
Phone +52 555-804-6343/44
service-mexicocity@truemfg.com
9:00 am–5:30 pm M–F
Latin America
Phone: +52 555-804-6343/44
servicelatam@truemfg.com
9:00 am–5:30 pm M–F
INSTALLATION MANUAL
GDM-HST02-HC~TSL01
GDM-26-HST02-HC~TSL01
TRUE tracks the history of your appliance
For easy reference, record your appliances full model name and
serial number below. This information is on your serial label.
Serial label location varies by appliance.
Model Name:
Serial Number:
INSTALLATION MANUAL
GDM-HST02-HC~TSL01
UK, Ireland, Middle East,
Africa & India
Phone: +44 (0) 800-783-2049
Service-emea@truemfg.com
8:30 am–5:00 pm M–F
Australia
Phone: +61 2-9618-9999
service-aus@truemfg.com
8:30 am–5:00 pm M–F
12/4/2023
USER ACTION!
by its serial number.
Original Instructions
European Union & Commonwealth
of Independent States
Phone: + 41 61 563 0705
service-emea@truemfg.com
8:00 am–5:00 pm M–F
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Table of Contents
Related Manuals for True GDM-HST02-HC-TSL01
Summary of Contents for True GDM-HST02-HC-TSL01
- Page 1 USER ACTION! WARNING! Be sure to read and fully understand this document TRUE tracks the history of your appliance by its serial number. before installing, operating, maintaining or servicing For easy reference, record your appliances full model name and this appliance. Failure to do so can result in appliance serial number below.
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Page 2: Table Of Contents
F O R YO U R PU R C H A S E Congratulations! The primary purpose of this document is to assist the installation, maintenance, and servicing of your TRUE appliance. This document contains information important to safety, operation, maintenance, and servicing. DO NOT discard this document. -
Page 3: Preface
The warning, guidelines, and recommendations within this document are meant to prevent appliance damage, injury, or death. Please carefully read all warnings, guidelines, and recommendations before proceeding to ensure the continued safe use and maintenance of your TRUE appliance. Signal & Symbol Definitions Below are symbols you may see in this document. - Page 4 GDM-HST02 truemfg.com NOTES Page 4 of 48 12/4/2023 P#840669 TEC_TM_158 | REV. B | EN...
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Page 5: Important Safety Information
GDM-HST02 truemfg.com Important Safety Information Important Safety Information Basic Safety & Operation Warnings Follow basic safety precautions, including the following, to reduce risk of personal injury, electric shock, fire, or death. WARNING! Be sure to read and fully understand this document before installing, operating, maintaining, or servicing this appliance. Failure to do so can result in appliance failure, property damage, serious injury, or death. -
Page 6: Emergency Release Pull Cord Operation
Fig. 2. Emergency release cord location. Personal Injury Warnings Only qualified technicians should install and service the appliance. For assistance finding a qualified technician, please visit our Service Company Locator at truemfg.com/support/service-locator. TRUE is solely the appliance manufacturer and is not responsible for installation. DANGER! DO NOT allow children to play with or in the appliance. - Page 7 Personal Injury Warnings (cont.) Only qualified technicians should install and service the appliance. For assistance finding a qualified technician, please visit our Service Company Locator at truemfg.com/support/service-locator. TRUE is solely the appliance manufacturer and is not responsible for installation. WARNING! Only qualified technicians should install and service the appliance.
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Page 8: Appliance Disposal Warnings
DO NOT dispose of your appliance with household waste. Hydrocarbon Refrigerant Warnings TRUE appliances use hydrocarbon refrigerant (R-290/513A/600a). Check the serial label to identify the appliance's refrigerant. Serial label location varies by model. DANGER! Risk of fire or explosion! Flammable refrigerant used. -
Page 9: Electrical Safety Warnings
• Before connecting your appliance to the power supply, verify the power supply is correctly grounded. If the power supply is not grounded, correct immediately. TRUE recommends hiring a qualified electrician to inspect your wall outlet and circuit to ensure they are properly grounded. - Page 10 GDM-HST02 truemfg.com NOTES Page 10 of 48 12/4/2023 P#840669 TEC_TM_158 | REV. B | EN...
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Page 11: About Your Appliance & Installation Requirements
• For proper operation, ambient temperatures shall not be less than 60°F (15.5°C). Thank you for choosing TRUE Manufacturing to meet your • Appliance is not for the storage and/or display of potentially refrigeration needs. TRUE highly recommends a qualified... -
Page 12: Clearances
GDM-HST02 truemfg.com About Your Appliance & Installation Requirements (cont.) Clearances NOTICE! MODEL SIDES BACK Warranty is void if ventilation is insufficient. GDM-HST02 12" Open 0" (0 mm) 3" (76.2 mm) Freezers (304.8 mm) Be sure your appliance has the required surrounding clearances for ventilation purposes. -
Page 13: Electrical Requirements
NEMA Plug Configurations USER ACTION! 60 HZ USE ONLY! TRUE uses these types of NEMA plugs shown. If you DO NOT have Find a copy of the wiring diagram with our serial number lookup at the proper outlet, have a licensed electrician verify and install the truemfg.com/support/serial-number-lookup. -
Page 14: Wiring Instruction Advisement (115V Only)
Power cord conversion kit available for purchase to match current installation location’s wiring configuration. Follow the instructions below to convert your TRUE appliance from a 4-wire circuit and a 4-prong NEMA 14-20P (see components Fig. 2. 3-wire configuration and 3-prong NEMA 5-20P/20R. -
Page 15: Installation & Setup
• If the appliance is damaged, note all damage on maintenance and cleaning procedures. the delivery receipt, immediately file a claim with he delivery freight carrier, and contact TRUE. Use appropriate tools, safety equipment, and PPE NOT install the appliance or put it in service. - Page 16 GDM-HST02 truemfg.com Installation & Setup (cont.) Procedure 1. Remove the outer packaging (cardboard and bubble wrap or Styrofoam corner and clear plastic). See fig. 1. Inspect for concealed damage. Again, immediately file a claim with the freight carrier if there is damage. NOTICE ›...
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Page 17: Appliance Location
GDM-HST02 truemfg.com Installation & Setup (cont.) Appliance Location Procedure – Leveling Screws If leveling screws are not factory installed, then, with access to the • Ensure that the drain hose or hoses are positioned in the pan. appliance bottom, install the leveling screws into the threaded holes in the frame rail or appliance bottom. - Page 18 GDM-HST02 truemfg.com Installation & Setup (cont.) Procedure – 6" (152 mm) Leveling Legs Procedure — Castors USER ACTION! 1. Access the appliance bottom. 2. If present, remove the leveling screws. Install castors with brakes in the front. 3. Thread the leveling legs into the frame rail or appliance bottom.
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Page 19: Level The Appliance
Proper leveling of your TRUE appliance is critical to operating The following procedure describes sealing a non-mobile appliance success (for non-mobile appliances). Leveling impacts effective to the floor for NSF standards. -
Page 20: Shelf Installation
GDM-HST02 truemfg.com Installation & Setup (cont.) Shelf Installation WARNING! Overloading, incorrectly installing, or improperly loading shelves can cause shelf failure and negatively affect appliance operation, resulting in appliance damage, Fig. 1. Installing top tab of shelf clip. Fig. 2. The bottom tab of the shelf clip product damage, or personal injury. -
Page 21: Battery Backup
GDM-HST02 truemfg.com Installation & Setup (cont.) Battery Backup USER ACTION! Be sure to check the AA batteries at least once every 3 months to ensure the battery backup always has charge. The battery backup system ships with the power switch toggled to OFF. Turn the battery backup system on during installation. - Page 22 GDM-HST02 truemfg.com NOTES Page 22 of 48 12/4/2023 P#840669 TEC_TM_158 | REV. B | EN...
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Page 23: Appliance Operation
• The compressor is ready to operate when the appliance is purchased. All you need to do is plug in the appliance. • Good air flow inside your TRUE appliance is critical. Take care to prevent product from pressing against the sides or back wall and coming within 4"... -
Page 24: Sequence Of Operation
GDM-HST02 truemfg.com Appliance Operation (cont.) Sequence of Operation USER ACTION! For more information regarding a appliance's temperature control adjustment or general sequence of operation, please see our Temperature Control Adjustment—Sequence of Operation Manual in our resource library at truemfg.com/service-manuals/sequence-of-operation code. or scan the When the appliance is plugged in…... -
Page 25: Health Safety Timer (Hst)
GDM-HST02 truemfg.com Appliance Operation (cont.) Health Safety Timer (HST) Operation The HST appliance’s operation is determined by the electronic The health safety timer (HST) mechanically locks the appliance control, which constantly monitors the appliance temperature. If when the electronic control detects the appliance temperature has the control detects the pre-programmed temperature parameters been above a preset temperature for 30 minutes. - Page 26 GDM-HST02 truemfg.com NOTES Page 26 of 48 12/4/2023 P#840669 TEC_TM_158 | REV. B | EN...
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Page 27: Electronic Temperature Control
GDM-HST02 truemfg.com Electronic Temperature Control Electronic Temperature Control L A E C O N T R O L L E G E N D Compressor Running Evaporator Fan Running Info/Set Point Manual Activation/ Up Arrow Appliance in Defrost Activation of 2 Parameter Set Manual Defrost/ Stand-By/... -
Page 28: Lock / Unlock The Control
GDM-HST02 truemfg.com Electronic Temperature Control (cont.) L A E C O N T R O L L E G E N D Compressor Running Evaporator Fan Running Info/Set Point Manual Activation/ Up Arrow Appliance in Defrost Activation of 2 Parameter Set Manual Defrost/ Stand-By/ Down Arrow... -
Page 29: Lock / Unlock The Door - Button Combo
GDM-HST02 truemfg.com Electronic Temperature Control (cont.) L A E C O N T R O L L E G E N D Compressor Running Evaporator Fan Running Info/Set Point Manual Activation/ Up Arrow Appliance in Defrost Activation of 2 Parameter Set Manual Defrost/ Stand-By/ Down Arrow... -
Page 30: Enable The Product Loading & Servicing Delay
GDM-HST02 truemfg.com Electronic Temperature Control (cont.) L A E C O N T R O L L E G E N D Compressor Running Evaporator Fan Running Info/Set Point Manual Activation/ Up Arrow Appliance in Defrost Activation of 2 Parameter Set Manual Defrost/ Stand-By/ Down Arrow... -
Page 31: Clear The Health Safety Alarm Or Product Loading & Servicing Delay
GDM-HST02 truemfg.com Electronic Temperature Control (cont.) L A E C O N T R O L L E G E N D Compressor Running Evaporator Fan Running Info/Set Point Manual Activation/ Up Arrow Appliance in Defrost Activation of 2 Parameter Set Manual Defrost/ Stand-By/ Down Arrow... -
Page 32: Change The Set Point
GDM-HST02 truemfg.com Electronic Temperature Control (cont.) L A E C O N T R O L L E G E N D Compressor Running Evaporator Fan Running Info/Set Point Manual Activation/ Up Arrow Appliance in Defrost Activation of 2 Parameter Set Manual Defrost/ Stand-By/ Down Arrow... -
Page 33: Change Frost Intervals
GDM-HST02 truemfg.com Electronic Temperature Control (cont.) L A E C O N T R O L L E G E N D Compressor Running Evaporator Fan Running Info/Set Point Manual Activation/ Up Arrow Appliance in Defrost Activation of 2 Parameter Set Manual Defrost/ Stand-By/ Down Arrow... -
Page 34: Display Probe Temperatures
GDM-HST02 truemfg.com Electronic Temperature Control (cont.) L A E C O N T R O L L E G E N D Compressor Running Evaporator Fan Running Info/Set Point Manual Activation/ Up Arrow Appliance in Defrost Activation of 2 Parameter Set Manual Defrost/ Stand-By/ Down Arrow... - Page 35 GDM-HST02 truemfg.com NOTES TEC_TM_158 | REV. B | EN 12/4/2023 Page 35 of 48...
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Page 36: Maintenance & Servicing
GDM-HST02 truemfg.com Maintenance & Servicing Maintenance & Servicing WARNING! WARNING! • Only qualified technicians should install and Risk of electric shock or burn! service the appliance. For assistance finding • Powering off an electronic control or setting a qualified technician, please visit our Service temperature controls to the 0 (off) position DOES Company Locator at... -
Page 37: Component Replacement
Fig. 1. Example of OEM parts. Use of non-OEM components may void TRUE's warranty. • Have a licensed service provider service your appliance to minimize the risk of possible ignition due to incorrect parts or improper service and to ensure the operator's health and safety. -
Page 38: Recommended Maintenance
GDM-HST02 truemfg.com Maintenance & Servicing (cont.) Recommended Maintenance See recommended maintenance tasks and frequencies below. Some tasks may be required more frequently based on your installation. Maintenance Tasks Monthly Quarterly Annually Verify the appliance maintains product temperature. Inspect power cord for damage; if damaged, replace immediately. Verify the power cord is fully plugged into the wall receptacle Inspect the overall condition of the appliance and its components (such as castors, doors, and hinges). - Page 39 GDM-HST02 truemfg.com Maintenance & Servicing (cont.) Model: Serial Number: Jan. Feb. Mar. Apr. Jun. Jul. Aug. Sep. Oct. Nov. Dec. TEC_TM_158 | REV. B | EN 12/4/2023 Page 39 of 48...
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Page 40: Condenser Coil Cleaning
GDM-HST02 truemfg.com Maintenance & Servicing (cont.) Condenser Coil Cleaning Required Tools WARNING! Required tools include (but may not be limited to) the following: • Phillips screwdriver The appliance owner is responsible for performing • Stiff bristle brush a Personal Protective Equipment (PPE) Hazard Assessment and ensuring adequate protection during •... - Page 41 Maintenance & Servicing (cont.) Additional Information If you have any questions, please contact your local TRUE Manufacturing Service Department. See the front cover for locations and contact information. • DO NOT place any filter material in front of the condensing coil.
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Page 42: General Surface Care & Cleaning
GDM-HST02 truemfg.com Maintenance & Servicing (cont.) General Surface Care & Cleaning Gaskets WARNING! • Clean gaskets with warm soapy water. • DO NOT use sharp tools or knives to scrape a gasket. Risk of electrical shock or fire! • Avoid full-strength cleaning products. DO NOT clean appliance with a pressure washer or hose. -
Page 43: Stainless Steel Care & Cleaning
Stainless steel cleaners must be free of phosphates, chlorine, chloride, and ammonia. DO NOT use any steel wool, abrasive, or chlorine- based products to clean stainless steel surfaces. True offers environmentally-friendly cleaner and polish through store.trueresidential.com/products/ our True Store at stainless-steel-clean-polish-kit. Stainless Steel Opponents... -
Page 44: Tips To Help Prevent Rust On Stainless Steel
GDM-HST02 truemfg.com Maintenance & Servicing (cont.) 8 Tips to Help Prevent Rust on Stainless Steel Maintain the Cleanliness of Your Equipment Rinse Avoid build-up of hard stains by cleaning frequently. Use When using chlorinated cleaners, you must rinse and wipe dry cleaners at the recommended strength (alkaline chlorinated or immediately. -
Page 45: Warranty Information
GDM-HST02 truemfg.com Warranty Information (USA & Canada Only) Warranty Information To view and download the Warranty Information for USA & Canada, please scan the QR code below. TEC_TM_158 | REV. B | EN 12/4/2023 Page 45 of 48... - Page 46 GDM-HST02 truemfg.com NOTES Page 46 of 48 12/4/2023 P#840669 TEC_TM_158 | REV. B | EN...
- Page 47 GDM-HST02 truemfg.com NOTES TEC_TM_158 | REV. B | EN 12/4/2023 Page 47 of 48...
- Page 48 truemfg.com BP_220469_11.23 12/4/2023 P#840669...