True TSSU-48-10-HC Installation Manual
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True TSSU-48-10-HC Installation Manual

Refrigerated food prep
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True Manufacturing Co., Inc.
TWT-67D-2-HC
U N D E R C O U N T E R S • W O R K T O P S • S A N D W I C H / S A L A D • P I Z Z A P R E P • F O O D P R E P
Be sure to read and fully understand
before installing, operating, maintaining or servicing
this appliance. Failure to do so can result in appliance
failure, property damage, serious injury or death.
Appliance failure, injury or property damage due to
improper installation is not covered by warranty.
True Manufacturing Co., Inc.
2001 East Terra Lane • O'Fallon, Missouri 63366-4434
(636) 240-2400 • FAX: (636)-272-2408
International FAX: (636)-272-7546 • (800)-325-6152
Parts Department: (800)-424-TRUE (424-8783)
Parts Department FAX: (636)-272-9471
North America – Canada and Caribbean
Warranty Phone +1 855-878-9277
Warranty Fax +1 636-980-8510
Warranty Email warrantyinquiries@truemfg.com
Technical Phone +1 855-372-1368
Technical Email service@truemfg.com
7:00 am–6:00 pm CST Monday–Friday,
8:00 am–12:00 pm Saturday
TEC_TM_090 | REV. E | EN
TSSU-48-10-HC
WARNING!
this document
Mexico
Phone +52 555-804-6343/44
service-mexicocity@truemfg.com
9:00 am–5:30 pm M–F
Latin America
Phone: +52 555-804-6343/44
servicelatam@truemfg.com
9:00 am–5:30 pm M–F
INSTALLATION MANUAL
Refrigerated Food Prep
TFP-72-30M-D-2
TPP-AT-67-HC
TRUE tracks the history of your appliance
For easy reference, record your appliances full model name and
serial number below. This information is on your serial label.
Serial label location varies by appliance.
Model Name:
Serial Number:
INSTALLATION MANUAL
Refrigerated Food Prep
UK, Ireland, Middle East,
Africa & India
Phone: +44 (0) 800-783-2049
Service-emea@truemfg.com
8:30 am–5:00 pm M–F
Australia
Phone: +61 2-9618-9999
service-aus@truemfg.com
8:30 am–5:00 pm M–F
10/11/2023
USER ACTION!
by its serial number.
Original Instructions
European Union & Commonwealth
of Independent States
Phone: +49 (0) 7622-6883-0
service-emea@truemfg.com
8:00 am–5:00 pm M–F

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  • Page 1 USER ACTION! WARNING! this document Be sure to read and fully understand TRUE tracks the history of your appliance by its serial number. before installing, operating, maintaining or servicing For easy reference, record your appliances full model name and this appliance. Failure to do so can result in appliance serial number below.

  • Page 2: Table Of Contents

    F O R YO U R PU R C H A S E Congratulations! The primary purpose of this document is to assist the installation, maintenance, and servicing of your TRUE appliance. This document contains information important to safety, operation, maintenance, and servicing. DO NOT discard this document.

  • Page 3: Preface

    The warning, guidelines, and recommendations within this document are meant to prevent appliance damage, injury, or death. Please carefully read all warnings, guidelines, and recommendations before proceeding to ensure the continued safe use and maintenance of your TRUE appliance. Signal & Symbol Definitions Below are symbols you may see in this document.

  • Page 4: Important Safety Information

    REFRIGERATED FOOD PREP truemfg.com Important Safety Information Important Safety Information Basic Safety & Operation Warnings Follow basic safety precautions, including the following, to reduce risk of personal injury, electric shock, fire, or death. WARNING! Be sure to read and fully understand this document before installing, operating, maintaining, or servicing this appliance. Failure to do so can result in appliance failure, property damage, serious injury, or death.

  • Page 5: Personal Injury Warnings

    Important Safety Information (cont.) Personal Injury Warnings Only qualified technicians should install and service the appliance. For assistance finding a qualified technician, please visit our Service Company Locator at truemfg.com/support/service-locator. TRUE is solely the appliance manufacturer and is not responsible for installation. DANGER! allow children to play with or in the appliance.

  • Page 6: Hydrocarbon Refrigerant Warnings

    REFRIGERATED FOOD PREP truemfg.com Important Safety Information (cont.) Hydrocarbon Refrigerant Warnings TRUE appliances use hydrocarbon refrigerant (R-290/513A/600a). Check the serial label to identify the appliance's refrigerant. Serial label location varies by model. DANGER! Risk of fire or explosion! Flammable refrigerant used.

  • Page 7: Electrical Safety Warnings

    • Before connecting your appliance to the power supply, verify the power supply is correctly grounded. If the power supply is not grounded, correct immediately. TRUE recommends hiring a qualified electrician to inspect your wall outlet and circuit to ensure they are properly grounded •...

  • Page 8: About Your Appliance & Installation Requirements

    • Under extreme heat conditions [greater than 100˚F (38˚C), you may want to install an exhaust fan. Thank you for choosing TRUE Manufacturing to meet your refrigeration needs. TRUE highly recommends a qualified • Appliance is not for the storage and/or display of potentially...

  • Page 9: Clearances

    REFRIGERATED FOOD PREP truemfg.com About Your Appliance & Installation Requirements (cont.) Clearances NOTICE! Warranty is void if ventilation is insufficient. Be sure your unit has the required surrounding clearances for ventilation purposes. Keep all ventilation openings in the appliance enclosure or structure housing the appliance clear of obstruction. CLEARANCES MODEL SIDES...

  • Page 10: Electrical Requirements

    NEMA Plug Configurations USER ACTION! 60 HZ USE ONLY! TRUE uses these types of NEMA plugs shown. If you DO NOT have Find a copy of the wiring diagram with our serial number lookup at the proper outlet, have a licensed electrician verify and install the truemfg.com/support/serial-number-lookup...

  • Page 11: Installation & Setup

    • If the appliance is damaged, note all damage on maintenance and cleaning procedures. the delivery receipt, immediately file a claim with he delivery freight carrier, and contact TRUE. tools, safety equipment, and PPE Use appropriate NOT install the unit or put it in service.
  • Page 12 REFRIGERATED FOOD PREP truemfg.com Installation & Setup (cont.) Procedure 1. Remove the outer packaging (cardboard, bubble wrap, foam corner, clear plastic, ect.). See fig. 1. NOTICE › DO NOT remove the glass swing door shipping brackets (see fig. 2) until the appliance is installed in its final location.

  • Page 13: Appliance Location

    REFRIGERATED FOOD PREP truemfg.com Installation & Setup (cont.) Fig. 3. Remove all shipping bolts. Fig. 4. Rotate cabinet on skid to install leveling legs or castors. Appliance Location Leveling Screw, Leg, or Castor Installation • Ensure that the drain hose or hoses are positioned in the pan. WARNING! •...
  • Page 14 REFRIGERATED FOOD PREP truemfg.com Installation & Setup (cont.) Required Tools Required tools include (but may not be limited to) the following: • Adjustable Wrench Procedure – Leveling Screws USER ACTION! Fig. 1. Leveling screw. TUC-24 Models: Lower the front leveling legs so the unit remains stationary when opening the door.
  • Page 15 REFRIGERATED FOOD PREP truemfg.com Installation & Setup (cont.) Procedure – 6" (152 mm) Leveling Legs Procedure — Castors NOTICE › Install castors with brakes in the front. 1. Access the appliance bottom. 2. If present, remove the leveling screws. 1. Access the appliance bottom. 2.
  • Page 16 REFRIGERATED FOOD PREP truemfg.com Installation & Setup (cont.) Procedure – Castors (TFP/TFT Models Only) 1. Position packing material behind the appliance and carefully lay the appliance on its back. 2. Remove the castor box. See fig. 11. NOTICE › Each appliance has one castor box that completely encloses the castor.

  • Page 17: Level Appliance

    Proper leveling of your TRUE appliance is critical to operating The following procedure describes sealing a non-mobile appliance success (for non-mobile appliances). Leveling impacts effective to the floor for NSF standards.

  • Page 18: Shelf Installation

    REFRIGERATED FOOD PREP truemfg.com Installation & Setup (cont.) Shelf Installation WARNING! Overloading, incorrectly installing, or improperly can cause loading shelves shelf failure and negatively affect appliance operation, resulting in appliance damage, Fig. 1. Installing top tab of shelf clip. Fig. 2. The bottom tab of the shelf clip product damage, or personal injury.

  • Page 19: Ensuring Correct Airflow (Tpp Models Only)

    REFRIGERATED FOOD PREP truemfg.com Installation & Setup (cont.) Ensuring Correct Airflow (TPP Models Only) USER ACTION! remove the baffles from their original DO NOT locations. Removing baffles from the condiment pan area will adversely affect refrigeration performance. See figs. 1 and 2. Fig.
  • Page 20 REFRIGERATED FOOD PREP truemfg.com Installation & Setup (cont.) Drawer Removal and Installation (cont.) Drawer Style #2 Removal 1. Slide the drawer out and locate the plastic drawer retainer. See fig. 5 2. Push the plastic drawer retainer forward and raise the front end.

  • Page 21: Appliance Operation

    All you need to do is plug in the cooler. • Good air flow inside your TRUE appliance is critical. Take care to prevent product from pressing against the sides or back wall and coming within 4" (101.6 mm) of the evaporator housing.

  • Page 22: Temperature Control & Light Switch Location

    REFRIGERATED FOOD PREP truemfg.com Appliance Operation (cont.) Temperature Control & Light Switch Location The light symbol shows the approximate location of the light switch. The light switch location depends on the TUC/TWT glass door models. Typically, the light switch is located above the door inside the unit and next to the light on the ceiling.
  • Page 23 REFRIGERATED FOOD PREP truemfg.com Appliance Operation (cont.) Electronic Temperature Control with Digital Display Electronic Temperature Control without Display On the front of the grill. On back panel. °C °F Model(s): TPP, TUC, TWT (Deep Undercounter or Worktop Models) Electronic Temperature Control with Digital Display Mechanical Temperature Control On the front of the grill.

  • Page 24: True Flextemp

    Appliance Operation (cont.) TRUE FlexTemp™ The TRUE FlexTemp shifts the appliance temperature control settings between that of a refrigerator and that of a freezer. Flip the switch behind the rear cover to change between modes. See switch location in fig. 1.

  • Page 25: General Sequence Of Operation

    REFRIGERATED FOOD PREP truemfg.com Appliance Operation (cont.) General Sequence of Operation — Refrigerator and Freezer Appliances USER ACTION! For more information regarding a appliance's temperature control adjustment or general sequence of operation, please see our Temperature Control Adjustment—Sequence of Operation Manual in our resource library at or scan the truemfg.com/service-manuals/sequence-of-operation code.

  • Page 26: Maintenance & Servicing

    REFRIGERATED FOOD PREP truemfg.com Maintenance & Servicing Maintenance & Servicing WARNING! WARNING! • should install and Only qualified technicians Risk of electric shock or burn! service the appliance. For assistance finding • Powering off an electronic control or setting a qualified technician, please visit our Service temperature controls to the 0 (off) position DOES Company Locator at...

  • Page 27: Component Replacement

    Fig. 1. Example of OEM parts. Use of non-OEM components may void TRUE's warranty. • Have a licensed service provider service your unit to minimize the risk of possible ignition due to incorrect parts or improper service and to ensure the operator's health and safety.

  • Page 28: Recommended Maintenance

    REFRIGERATED FOOD PREP truemfg.com Maintenance & Servicing (cont.) Recommended Maintenance See recommended maintenance tasks and frequencies below. Some tasks may be required more frequently based on your installation. Maintenance Tasks Monthly Quarterly Annually Verify the appliance maintains product temperature. Inspect power cord for damage; if damaged, replace immediately. Verify the power cord is fully plugged into the wall receptacle Inspect the overall condition of the appliance and its components (such as castors, doors, and hinges).
  • Page 29 REFRIGERATED FOOD PREP truemfg.com Maintenance & Servicing (cont.) Model: Serial Number: Jan. Feb. Mar. Apr. Jun. Jul. Aug. Sep. Oct. Nov. Dec. TEC_TM_090 | REV. E | EN 10/11/2023 Page 29 of 42...

  • Page 30: Condenser Coil Cleaning

    5. Remove the condenser base bolts. See fig. 5. Additional Information 6. Carefully slide the condensing unit out (tubing connections are If you have any questions, please contact your local TRUE flexible). Manufacturing Service Department. See the front cover for 7.

  • Page 31: Drain Line Cleaning

    Maintenance & Servicing (cont.) Additional Information If you have any questions, please contact your local TRUE Manufacturing Service Department. See the front cover for locations and contact information. • DO NOT place any filter material in front of the condensing coil.

  • Page 32: General Surface Care & Cleaning

    REFRIGERATED FOOD PREP truemfg.com Maintenance & Servicing (cont.) General Surface Care & Cleaning Procedure 1. Remove the rear cover. WARNING! 2. Access the end of the clogged drain line. NOTICE › If applicable, DO NOT cut cable ties. Use the cable release tab (see fig.

  • Page 33: Stainless Steel Care & Cleaning

    REFRIGERATED FOOD PREP truemfg.com Maintenance & Servicing (cont.) Stainless Steel Care & Cleaning USER ACTION NOTICE! The use of proprietary names is intended for use any steel wool, abrasive, or chlorine- example only and does not constitute or imply an DO NOT based products to clean stainless steel surfaces.

  • Page 34: Tips To Help Prevent Rust On Stainless Steel

    REFRIGERATED FOOD PREP truemfg.com Maintenance & Servicing (cont.) 8 Tips to Help Prevent Rust on Stainless Steel Maintain the Cleanliness of Your Equipment Rinse Avoid build-up of hard stains by cleaning frequently. Use When using chlorinated cleaners, you must rinse and wipe dry cleaners at the recommended strength (alkaline chlorinated or immediately.

  • Page 35: Lid Maintenance

    REFRIGERATED FOOD PREP truemfg.com Maintenance & Servicing (cont.) Lid Maintenance The lid pin screws are designed to be removed for cleaning. Remember to periodically check the screws and ensure they are tight. See lid pin screw locations below (figs. 1-4). Fig.

  • Page 36: False Bottom Panel Removal/Installation (Tfp/Tssu)

    REFRIGERATED FOOD PREP truemfg.com Maintenance & Servicing (cont.) False bottom Panel Removal/Installation (TFP/TSSU) False Bottom Panels False bottom panes, located underneath the product pans, are removable for cleaning and sanitizing. These panels must be installed for correct appliance operation and product temperatures. NOTICE ›...

  • Page 37: Reversing Door

    REFRIGERATED FOOD PREP truemfg.com Maintenance & Servicing (cont.) Reversing Door (TUC/TWT-24/24F & TSSU/TUC/TWT-27/27F) Required Tools Required tools include (but may not be limited to) the following: • 1/4" Socket • 1/4" Combo Wrench • 5/16" Socket • Phillips Screwdriver 24" Models 27"...
  • Page 38 Do not forget the hinge’s washers. See fig. 11. Check the door alignment while securing the hinge. Adjust the hinges as needed. To adjust the upper hinge, True recommends using a 1/4" combo wrench. Fig. 9. Do not forget the washers.

  • Page 39: Warranty Information

    REFRIGERATED FOOD PREP truemfg.com Warranty Information (USA & Canada Only) Warranty Information To view and download the Warranty Information for USA & Canada, please scan the QR code below. TEC_TM_090 | REV. E | EN 10/11/2023 Page 39 of 42...
  • Page 40 REFRIGERATED FOOD PREP truemfg.com NOTES Page 40 of 42 10/11/2023 P#975530 TEC_TM_090 | REV. E | EN...
  • Page 41 REFRIGERATED FOOD PREP truemfg.com NOTES TEC_TM_090 | REV. E | EN 10/11/2023 Page 41 of 42...
  • Page 42 truemfg.com 10/11/2023 P#975530 TEC_TM_090 | REV. E | EN RE_217137_08.23...

This manual is also suitable for:

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