True GDM-26-HC~TSL01 Installation Manual

Freezer / refrigerator
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True Manufacturing Co., Inc.
GDM-26-HC~TSL01
Be sure to read and fully understand
before installing, operating, maintaining or servicing
this appliance. Failure to do so can result in appliance
failure, property damage, serious injury or death.
Appliance failure, injury or property damage due to
improper installation is not covered by warranty.
True Manufacturing Co., Inc.
2001 East Terra Lane • O'Fallon, Missouri 63366-4434
(636) 240-2400 • FAX: (636)-272-2408
International FAX: (636)-272-7546 • (800)-325-6152
Parts Department: (800)-424-TRUE (424-8783)
Parts Department FAX: (636)-272-9471
North America – Canada and Caribbean
Warranty Phone +1 855-878-9277
Warranty Fax +1 636-980-8510
Warranty Email warrantyinquiries@truemfg.com
Technical Phone +1 855-372-1368
Technical Email service@truemfg.com
7:00 am–6:00 pm CST Monday–Friday,
8:00 am–12:00 pm Saturday
TEC_TM_105 | REV. D | EN
GDM-49-HC~TSL01
WARNING!
this document
Mexico
Phone +52 555-804-6343/44
service-mexicocity@truemfg.com
9:00 am–5:30 pm M–F
Latin America
Phone: +52 555-804-6343/44
servicelatam@truemfg.com
9:00 am–5:30 pm M–F
INSTALLATION MANUAL
GDM Freezer / Refrigerator
GDM-69-HC-LD
TRUE tracks the history of your appliance
For easy reference, record your appliances full model name and
serial number below. This information is on your serial label.
Serial label location varies by appliance.
Model Name:
Serial Number:
INSTALLATION MANUAL
GDM Freezer / Refrigerator
UK, Ireland, Middle East,
Africa & India
Phone: +44 (0) 800-783-2049
Service-emea@truemfg.com
8:30 am–5:00 pm M–F
Australia
Phone: +61 2-9618-9999
service-aus@truemfg.com
8:30 am–5:00 pm M–F
05/16/2023
USER ACTION!
by its serial number.
Original Instructions
European Union & Commonwealth
of Independent States
Phone: +49 (0) 7622-6883-0
service-emea@truemfg.com
8:00 am–5:00 pm M–F

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Table of Contents
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Summary of Contents for True GDM-26-HC~TSL01

  • Page 1 USER ACTION! WARNING! Be sure to read and fully understand this document TRUE tracks the history of your appliance by its serial number. before installing, operating, maintaining or servicing For easy reference, record your appliances full model name and this appliance. Failure to do so can result in appliance serial number below.
  • Page 2: Table Of Contents

    F O R YO U R PU R C H A S E Congratulations! The primary purpose of this document is to assist the installation, maintenance, and servicing of your TRUE appliance. This document contains information important to safety, operation, maintenance, and servicing. DO NOT discard this document.
  • Page 3: Preface

    The warning, guidelines, and recommendations within this document are meant to prevent appliance damage, injury, or death. Please carefully read all warnings, guidelines, and recommendations before proceeding to ensure the continued safe use and maintenance of your TRUE appliance. Signal & Symbol Definitions Below are symbols you may see in this document.
  • Page 4: Important Safety Information

    GDM FREEZER / REFRIGERATOR truemfg.com Important Safety Information Important Safety Information Basic Safety & Operation Warnings Follow basic safety precautions, including the following, to reduce risk of personal injury, electric shock, fire, or death. WARNING! Be sure to read and fully understand this document before installing, operating, maintaining, or servicing this appliance. Failure to do so can result in appliance failure, property damage, serious injury, or death.
  • Page 5: Personal Injury Warnings

    Important Safety Information (cont.) Personal Injury Warnings Only qualified technicians should install and service the appliance. For assistance finding a qualified technician, please visit our Service Company Locator at truemfg.com/support/service-company-locator. TRUE is solely the appliance manufacturer and is not responsible for installation. DANGER! DO NOT allow children to play with or in the appliance.
  • Page 6: Hydrocarbon Refrigerant Warnings

    GDM FREEZER / REFRIGERATOR truemfg.com Important Safety Information (cont.) Hydrocarbon Refrigerant Warnings TRUE appliances use hydrocarbon refrigerant (R-290/513A/600a). Check the serial label to identify the appliance's refrigerant. Serial label location varies by model. DANGER! Risk of fire or explosion! Flammable refrigerant used.
  • Page 7: Electrical Safety Warnings

    • Before connecting your appliance to the power supply, verify the power supply is correctly grounded. If the power supply is not grounded, correct immediately. TRUE recommends hiring a qualified electrician to inspect your wall outlet and circuit to ensure they are properly grounded DO NOT •...
  • Page 8: About Your Appliance & Installation Requirements

    • For proper operation, ambient temperatures shall not be less than 60°F (15.5°C). Thank you for choosing TRUE Manufacturing to meet your • Appliance is not for the storage and/or display of potentially refrigeration needs. TRUE highly recommends a qualified...
  • Page 9: Clearances

    GDM FREEZER / REFRIGERATOR truemfg.com About Your Appliance & Installation Requirements (cont.) Clearances NOTICE! Warranty is void if ventilation is insufficient. Be sure your appliance has the required surrounding clearances for ventilation purposes. Keep all ventilation openings in the appliance enclosure or structure housing the appliance clear of obstruction.
  • Page 10: Electrical Requirements

    NEMA Plug Configurations USER ACTION! 60 HZ USE ONLY! TRUE uses these types of NEMA plugs shown. If you DO NOT have Find a copy of the wiring diagram with our serial number lookup at the proper outlet, have a licensed electrician verify and install the truemfg.com/support/serial-number-lookup.
  • Page 11: Wiring Instruction Advisement (115V Only)

    Power cord conversion kit available for purchase to match current installation location’s wiring configuration. Follow the instructions below to convert your TRUE appliance from a 4-wire circuit and a 4-prong NEMA 14-20P (see components in fig. 1) to a 3-wire circuit and a 3-prong NEMA 5-20P (see components in fig.
  • Page 12: Installation & Setup

    Assessment and to ensure adequate protection during the delivery receipt, immediately file a claim with maintenance and cleaning procedures. he delivery freight carrier, and contact TRUE. Use appropriate tools, safety equipment, and PPE DO NOT install the appliance or put it in service.
  • Page 13 GDM FREEZER / REFRIGERATOR truemfg.com Installation & Setup (cont.) Procedure 1. Remove the outer packaging (cardboard and bubble wrap or Styrofoam corner and clear plastic). See fig. 1. Inspect for concealed damage. Again, immediately file a claim with the freight carrier if there is damage. NOTICE ›...
  • Page 14 GDM FREEZER / REFRIGERATOR truemfg.com Installation & Setup (cont.) Fig. 4. Shipping bolt locations. Fig. 3. Glass slide door shipping block locations. Remove if so equipped and do not Fig. 5. When lifting the appliance, do not use counter tops, doors/drawers, or grills discard.
  • Page 15: Appliance Location

    GDM FREEZER / REFRIGERATOR truemfg.com Installation & Setup (cont.) Appliance Location Procedure – Leveling Screws If leveling screws are not factory installed, then, with access to the • Ensure that the drain hose or hoses are positioned in the pan. appliance bottom, install the leveling screws into the threaded holes in the frame rail or appliance bottom.
  • Page 16 GDM FREEZER / REFRIGERATOR truemfg.com Installation & Setup (cont.) Procedure – 6" (152 mm) Leveling Legs Procedure — Castors 1. Access the appliance bottom. USER ACTION! 2. If present, remove the leveling screws. Install castors with brakes in the front. 3.
  • Page 17: Castor Installation (Gdm-10/12)

    Tipping hazard! Appliance may tip if front castors are not positioned forward and locked. Proper leveling of your TRUE appliance is critical to operating success (for non-mobile appliances). Leveling impacts effective condensate removal and door operation. 7. Install the front louver grill.
  • Page 18: Seal The Appliance To The Floor

    Installation & Setup (cont.) Seal the Appliance to the Floor USER ACTION! Asphalt floors are susceptible to chemicals. TRUE recommends installing a layer of tape between the asphalt and the sealant to protect the floor. The following procedure describes sealing a non-mobile appliance to the floor for NSF standards.
  • Page 19: Shelf Installation

    GDM FREEZER / REFRIGERATOR truemfg.com Installation & Setup (cont.) Shelf Installation WARNING! Overloading, incorrectly installing, or improperly loading shelves can cause shelf failure and negatively affect appliance operation, resulting in appliance damage, Fig. 1. Installing top tab of shelf clip. Fig.
  • Page 20: G4Sm-23Rgs Shelf Bracket Assembly

    GDM FREEZER / REFRIGERATOR truemfg.com Installation & Setup (cont.) G4SM-23RGS SHELF BRACKET ASSEMBLY G4SM-23RGS Shelf Bracket Assembly Installing Shelves (GDM-30 only) Tape door handles back to the appliance when installing shelves. Shelf Retaining Screw O-Ring Glass Shelf Shelf Bracket Shelf Retaining Screw O-Ring Page 20 of 40 05/16/2023...
  • Page 21: Appliance Operation

    All you need to do is plug in the cooler. • Good air flow inside your TRUE appliance is critical. Take care to prevent product from pressing against the sides or back wall and coming within 4" (101.6 mm) of the evaporator housing.
  • Page 22: Temperature Control & Light Switch Location

    True FlexTemp™ Light switch location varies by GDM model. Most models have The TRUE FlexTemp shifts the appliance temperature control the light switch located on the right side of the ceiling, next to settings between that of a refrigerator and that of a freezer.
  • Page 23: General Sequence Of Operation

    GDM FREEZER / REFRIGERATOR truemfg.com Appliance Operation (cont.) General Sequence of Operation — Refrigerator and Freezer Appliances USER ACTION! For more information regarding a appliance's temperature control adjustment or general sequence of operation, please see our Temperature Control Adjustment—Sequence of Operation Manual in our resource library at truemfg.com/service-manuals/sequence-of-operation or scan the code.
  • Page 24: Maintenance & Servicing

    GDM FREEZER / REFRIGERATOR truemfg.com Maintenance & Servicing Maintenance & Servicing WARNING! WARNING! • Only qualified technicians should install and Risk of electric shock or burn! service the appliance. For assistance finding • Powering off an electronic control or setting a qualified technician, please visit our Service temperature controls to the 0 (off) position DOES...
  • Page 25: Component Replacement

    Fig. 1. Example of OEM parts. Use of non-OEM components may void TRUE's warranty. • Have a licensed service provider service your appliance to minimize the risk of possible ignition due to incorrect parts or improper service and to ensure the operator's health and safety.
  • Page 26: Recommended Maintenance

    GDM FREEZER / REFRIGERATOR truemfg.com Maintenance & Servicing (cont.) Recommended Maintenance See recommended maintenance tasks and frequencies below. Some tasks may be required more frequently based on your installation. Maintenance Tasks Monthly Quarterly Annually Verify the appliance maintains product temperature. Inspect power cord for damage;...
  • Page 27 GDM FREEZER / REFRIGERATOR truemfg.com Maintenance & Servicing (cont.) Model: Serial Number: Jan. Feb. Mar. Apr. Jun. Jul. Aug. Sep. Oct. Nov. Dec. TEC_TM_105 | REV. D | EN 05/16/2023 Page 27 of 40...
  • Page 28: Condenser Coil Cleaning

    GDM FREEZER / REFRIGERATOR truemfg.com Maintenance & Servicing (cont.) Condenser Coil Cleaning Required Tools WARNING! Required tools include (but may not be limited to) the following: • 1/4" nut driver The appliance owner is responsible for performing • 3/8" nut driver a Personal Protective Equipment (PPE) Hazard Assessment and ensuring adequate protection during •...
  • Page 29 GDM FREEZER / REFRIGERATOR truemfg.com Maintenance & Servicing (cont.) Fig. 1. Swing door louver grill screw location. Fig. 2. Slide door louver grill screw location. Fig. 3. Carefully remove the grill. Fig. 4. Never brush across the coil fins. Fig. 5. Verify all blockages have been removed. Fig.
  • Page 30: General Surface Care & Cleaning

    Maintenance & Servicing (cont.) Important Warranty Information General Surface Care & Cleaning If you have any questions, please contact your local TRUE WARNING! Manufacturing Service Department. See the front cover for locations and contact information. • Condenser coils accumulate dirt and require cleaning every Risk of electrical shock or fire! 30 days or as needed.
  • Page 31: Stainless Steel Care & Cleaning

    GDM FREEZER / REFRIGERATOR truemfg.com Maintenance & Servicing (cont.) Stainless Steel Care & Cleaning USER ACTION NOTICE! The use of proprietary names is intended for DO NOT use any steel wool, abrasive, or chlorine- example only and does not constitute or imply an based products to clean stainless steel surfaces.
  • Page 32: Tips To Help Prevent Rust On Stainless Steel

    GDM FREEZER / REFRIGERATOR truemfg.com Maintenance & Servicing (cont.) 8 Tips to Help Prevent Rust on Stainless Steel Maintain the Cleanliness of Your Equipment Rinse Avoid build-up of hard stains by cleaning frequently. Use When using chlorinated cleaners, you must rinse and wipe dry cleaners at the recommended strength (alkaline chlorinated or immediately.
  • Page 33: Slide Door Removal

    3. Slide the right door to the left and align the left edge with the beginning of the TRUE Logo at the top of the door frame (see fig. 5). Then lift the door out of the track as described in step 2 (see fig.
  • Page 34 7. When reinstalling the door, be sure the door cord grommet attaches to roller slot closest to the pulley. See fig. 9. Fig. 5. Align the right door’s left edge with the TRUE logo’s left edge. Fig. 7. Remove the door cord from the roller bracket.
  • Page 35: Slide Door Adjustment

    GDM FREEZER / REFRIGERATOR truemfg.com Maintenance & Servicing (cont.) Slide Door Adjustment Slide Door Hold-Open Feature Only adjust the appliances after it has been installed in its final The hold-open feature keeps the door in the open position. location and correctly leveled. Procedure Procedure 1.
  • Page 36: Warranty Information

    GDM FREEZER / REFRIGERATOR truemfg.com Warranty Information (USA & Canada Only) Warranty Information To view and download the Warranty Information for USA & Canada, please scan the QR code below. Page 36 of 40 05/16/2023 P#975536 TEC_TM_105 | REV. D | EN...
  • Page 37 GDM FREEZER / REFRIGERATOR truemfg.com NOTES TEC_TM_105 | REV. D | EN 05/16/2023 Page 37 of 40...
  • Page 38 GDM FREEZER / REFRIGERATOR truemfg.com NOTES Page 38 of 40 05/16/2023 P#975536 TEC_TM_105 | REV. D | EN...
  • Page 39 GDM FREEZER / REFRIGERATOR truemfg.com NOTES TEC_TM_105 | REV. D | EN 05/16/2023 Page 39 of 40...
  • Page 40 truemfg.com 05/16/2023 P#975536 TEC_TM_105 | REV. D | EN BP_209051_04.23...

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