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Malfunction
Device pauses,
but the drum
turns.
Home Connect func-
doesn't dish properly.
No connection to
the home network.
Creasing.
and program
broken.
Cause and Troubleshooting
Cooling process active.
No error - no action required.
▶
Various causes are possible.
Go to www.home-connect.com.
▶
WiFi is turned off.
Activate Wi-Fi on the device.
▶
→ "Activate Wi-Fi on the device", page 34 .
Wi-Fi is activated, but the connection to the home
network cannot be established.
Verify that the home network is available.
1.
Reconnect the device to the home network.
2.
→ "Set up Home Connect", page 34
The load amount is too high.
Observe the maximum load quantity of the
▶
→ "Programs", page 25 .
The laundry has been in the drum for too long after drying.
Remove the laundry from the drum immediately after
1.
drying.
Spread out the items to let them cool.
2.
Unsuitable program for the type of fabric set.
Set the suitable program for the type of fabric.
▶
→ "Programs", page 25
Easy care textiles dried too long.
→
"Change dryness target", page 24 .
▶
→ "Adjust dryness target", page 24 .
▶
Anti-crease not activated.
Activate the anti-crease program.
▶
→ "Buttons", page 22
Condensed water container filled.
→ "Empty the condensation container", page 32 .
1.
→ "Insert the condensed water container",
2.
page 33 .
→ "Starting the program", page 30 .
3.
The filter in the condensation tank is dirty.
→
"Clean the filter in the condensation tank.",
▶
page 42 .
TroubleshootingNL
45
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