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TROUBLESHOOTING
WARNING: Before performing any repair work, always ensure that the mains power
cable has been unplugged.
WARNING: Always wear heavy duty gloves when adjusting or cleaning, especially
when handling sharp objects.
Symptom
Cause
ON/OFF switch is in the "OFF"
Motor does
(O) position.
not run when
Power cord is not plugged in.
"ON" ( I ), fully
Electrical outlet does not
connected
supply adequate power.
and trigger
depressed.
Tripped pressure washer
thermal protector.
Water supply is restricted.
Not enough water supply.
Water inlet filter is clogged.
Nozzle is in low pressure
Unit does not
reach high
pressure.
Pump is sucking air.
Not enough inlet water supply.
Pump is sucking air.
Output
pressure varies
Water inlet filter is clogged.
ON/OFF switch
is in the "OFF"
Discharge nozzle is obstructed.
(O) position.
Calcified gun, hose or power
nozzle.
Solution
Turn switch to the "ON" (I) position.
Plug in power cord.
Try a different outlet.
Allow to cool and restart unit.
Check garden hose for kinks, leaks and
blockage.
Open water source fully.
Remove filter and rinse in warm water.
Adjust the nozzle to high pressure position.
Check that hoses and fittings are airtight.
Turn OFF machine and purge pump by
squeezing trigger gun until a steady flow of
water emerges through the nozzle.
Turn water on fully. Check garden hose for
kinks, leaks or blockage.
Check that hoses and fittings are airtight.
Turn OFF machine and purge pump by
squeezing trigger gun until a steady flow of
water emerges through the nozzle
Remove filter and rinse with warm water.
Blow out or remove debris with a fine
needle.
Run distilled vinegar through detergent
tank.
26
TROUBLESHOOTING
Symptom
Cause
Detergent container is empty.
Detergent bottle or suction
tube not properly connected.
Detergent is too thick.
Filter on detergent suction tube
is clogged.
Detergent is
Damaged or clogged detergent
not working.
suction tube.
Nozzle is in high-pressure
position.
Discharge nozzle is obstructed.
Loose fittings.
Missing / worn rubber washer. Insert new washer.
Garden hose
connection
Spray nozzle not properly
leaks.
attached.
Broken O-ring or plastic insert. Call the customer service centre.
Spray wand,
extension, or
Pump is sucking air.
nozzle leaks.
Water filter is clogged.
Pump is noisy.
Loose fittings.
System has residual pressure.
Motor buzzes
Voltage loss due to extension
but fails to run.
cord.
Pressure washer not used for
long periods.
Residual friction among
Motor buzzes
components. Unit might hum.
but fails to run.
(continued)
Water supply is OFF.
No water.
Kink in the garden hose.
Solution
Add more detergent.
Check connections.
Dilute detergent.
Run warm water through filter to remove
build-up.
Remove obstruction or replace detergent
suction tube.
Use low pressure (black) tip.
Blow out or remove debris with a fine
needle.
Tighten fittings.
Ensure quick-connect wand is attached
securely.
Ensure spray tip is clicked in securely.
Check that hoses and fittings are airtight.
Turn off machine and purge pump by
squeezing trigger gun until a steady flow of
water emerges through the nozzle.
Remove water filter and rinse in warm
water.
Check that all fittings are tight.
Turn unit OFF, squeeze trigger on spray
wand to release pressure and then turn unit
ON.
Unplug any extension cords attached and
plug the unit directly into the outlet.
Call the customer service centre.
Disconnect water supply and power ON for
2 to 3 seconds, repeat or until the motor
starts.
Turn ON water supply.
Remove kink in garden hose.
27
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