Solving Common Problems; Battery Problems; Bluetooth Problems - Getac X500 G3 XQ2SZ5WDTDXL User Manual

Solving Common Problems

Battery Problems

The battery does not charge (Battery Charge indicator does not light
amber).
Make sure that the AC adapter is properly connected.

Make sure that the battery is not too hot or cold. Allow time for the

battery pack to return to room temperature.
If the battery doesn't charge after it has been stored in very low

temperatures, try disconnecting and reconnecting the AC adapter to
solve the problem.
Make sure that the battery pack is installed correctly.

Make sure that the battery terminals are clean.

The operating time of a fully charged battery becomes shorter.
If you often partially recharge and discharge, the battery might not be

charged to its full potential. Initialize the battery to solve the problem.
The battery operating time indicated by the battery meter does not
match the actual operating time.
The actual operating time can be different from the estimated time,

depending on how you are using the computer. If the actual operating
time is much less than the estimated time, initialize the battery.

Bluetooth Problems

I cannot connect to another device with Bluetooth wireless
technology.
Make sure that both devices have activated Bluetooth feature.

Make sure that the distance between the two devices is within the limit

and that there are no walls or other obstructions between the devices.
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