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Questo manuale d'istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per
Getac X500 G3
XQ2SZ5WDTDXL
o cerca il tuo prodotto tra le
migliori offerte di Notebook
X500
USER MANUAL
Rugged Mobile Computing Solution

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Summary of Contents for Getac X500 G3 XQ2SZ5WDTDXL

  • Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Getac X500 G3 XQ2SZ5WDTDXL o cerca il tuo prodotto tra le migliori offerte di Notebook X500 USER MANUAL Rugged Mobile Computing Solution...
  • Page 2 All brand and product names are trademarks or registered trademarks of their respective companies. NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com.
  • Page 3: Table Of Contents

    Table of Contents Chapter 1 Getting Started ..............1 Getting the Computer Running ..........2 Unpacking ................2 Using the Tether (Optional) ..........3 Connecting to AC Power ............4 Turning On and Off the Computer ........5 Taking a Look at the Computer ..........7 Front Components ..............
  • Page 4 Using the Network Features ............ 32 Using the LAN ..............32 Using the WLAN..............33 Using the Bluetooth Feature ........... 35 Turning On/Off the Bluetooth Radio ......... 35 Connecting to another Bluetooth Device ......36 Using the Fingerprint Scanner ..........37 Using the WWAN Feature (Optional) ........
  • Page 5 Advanced Menu ..............66 Security Menu ..............68 Boot Menu ................69 Exit Menu ................69 Chapter 6 Using Getac Software ............ 70 G-Manager ................71 Button Manager ............... 73 Chapter 7 Caring for the Computer ..........74 Protecting the Computer ............75 Using an Anti-Virus Strategy ..........
  • Page 6 Using the Driver Disc ..............94 Appendix A Specifications ..............95 Appendix B Regulatory Information ..........97 On the Use of the System ............98 Class B Regulations .............. 98 Safety Notices ............... 99 On the Use of the RF Device..........102 USA and Canada Safety Requirements and Notices ..
  • Page 7: Chapter 1 Getting Started

    Chapter 1 Getting Started Congratulations on purchasing this rugged computer. This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer.
  • Page 8: Getting The Computer Running

    Getting the Computer Running Unpacking NOTE: This packing list applies to standard models. Select models may have different items. After unpacking the shipping carton, you should find these standard items:  X500 notebook computer  AC adapter  Screen cleaning cloth ...
  • Page 9: Using The Tether (Optional)

    Using the Tether (Optional) A tether is available for attaching the stylus to your computer. 1. Insert one of the tether’s loop ends through the hole of the stylus (as  indicated by below). Then, insert the other end through the first loop ...
  • Page 10: Connecting To Ac Power

    Connecting to AC Power It is suggested that you use AC power when you start up the computer for the very first time. 1. Plug the DC cord of the AC adapter to the power connector of the computer ( ...
  • Page 11: Turning On And Off The Computer

    Turning On and Off the Computer Turning On 1. Open the top cover by pulling the cover latch and lifting up the cover. You can tilt the cover forward or backward for optimal viewing clarity. 2. Press the power button ( ).
  • Page 12 Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: To... Do this... Power off Use the Windows Start menu in the lower left and follow (Shutdown) the shutdown procedure.
  • Page 13: Taking A Look At The Computer

    Taking a Look at the Computer NOTE: Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual. CAUTION: You need to open the protective covers to access the connectors or devices inside.
  • Page 14: Rear Components

    Rear Components To access a connector, open its protective cover by pushing down the tab. When closing, push the tab upward so it clicks into the locked position. Component Description See Also  Strap Holder Two buckles hold the shoulder strap. ...
  • Page 15: Right-Side Components

    Component Description See Also  VGA Connector Connects an external display monitor. P. 50  Audio Output Connects a set of headphones or external P. 55 Connector speakers with amplifier. Microphone Connects an external microphone. P. 55 Connector RJ-45 Connector Connects the LAN cable. The left one is P.
  • Page 16: Left-Side Components

    Component Description See Also  Tether Hole Stylus tethered to this hole. P. 3 Left-Side Components To access a connector, open its protective cover by pushing down the tab. When closing, push the tab upward so it clicks into the locked position. To access a device bay, slide the latch toward the right to unlock ( ) and then push down the latch to release the cover.
  • Page 17 Component Description See Also  Super Multi Accepts a compact disc for installing or P. 30 Drive loading software, accessing data, and playing music/video. Can be replaced by a secondary hard disk P. 61 drive or battery pack (purchased separately). ...
  • Page 18: Top-Open Components

    Top-open Components Component Description See Also  Camera Lens Allows you to use the camera function. (optional)  LCD Screen Displays the output of the computer. May P. 25 include the optional touchscreen feature.  Light Sensor Detects the surrounding lighting condition for automatic adjustment of the LCD brightness and optional keyboard backlight.
  • Page 19 Component Description See Also  Microphone Receives sound and voice for the computer.  Power Button Turns the power on or off (Sleep mode by P. 5 default).  Keyboard Serves as the data input device of the P.18 computer. ...
  • Page 20 Component Description See Also AC Power Lights green when the computer is operating with AC power. Lights red when the optional hard disk P. 88 drive heater is on. Lights green when the battery is fully P. 44 Battery charged. Charge Lights amber when the battery is being charged.
  • Page 21: Bottom Components

    Bottom Components Component Description See Also  Docking Connects to the Vehicle Dock (purchased Connector separately).  WLAN Antenna Connects the external antenna for WLAN Pass-through connectivity. Connector NOTE: Must be connected via a docking (optional) station.  GPS Antenna Connects the external antenna for GPS Pass-through signal reception.
  • Page 22 Component Description  WWAN Antenna Connects the external antenna for WWAN Pass-through connectivity. Connector NOTE: Must be connected via a docking (optional) station.  SIM Card Slot Inside is the SIM card slot. P. 39 (optional)  Memory Slots Inside are the memory slots for expanding P.
  • Page 23: Operating Your Computer

    Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer.
  • Page 24: Using The Internal Keyboard

    Using the Internal Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories: Typewriter keys ...
  • Page 25: Numeric Keypad

    Numeric Keypad Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. When Num Lock is off, the keys serve as cursor-control keys.
  • Page 26: Function Keys

    Function Keys On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs. Fn Key The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key.
  • Page 27 Description Increases the sound volume. Increases the LCD brightness. Decreases the LCD brightness. Switches the system sound output off (mute) or on. Switches the display off or on. Switches the display output to the next choice if an external display is connected. Choices are: LCD only LCD + External display (Duplicate) LCD + External display (Extend)
  • Page 28: Windows Keys

    NOTE: If you have changed your system from the default ACPI mode to APM  mode, the hot keys Fn+F3, Fn+F4, and Fn+F10 will not be supported. The operating system might ignore the hot keys when busy with tasks.  Do not keep on pressing the hot keys under such circumstance.
  • Page 29: Using The Touchpad

    Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: For optimal performance of the touchpad, keep your fingers and the pads clean and dry. When tapping on the pad, tap lightly. Do not use excessive force.
  • Page 30: Configuring The Touchpad

    Here are some common terms that you should know when using the touchpad: Term Action Point Move your finger on the pad until the cursor points to the selection on the screen. Click Press and release the left button. –or– Tap gently anywhere on the pad.
  • Page 31: Using The Touchscreen (Optional)

    Using the Touchscreen (Optional) CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. The touchscreen is a touch-sensitive device that allows you to navigate on the screen without using a keyboard, touchpad, or mouse.
  • Page 32: Using Multi-Touch Gestures (Optional)

    Using Multi-touch Gestures (Optional) You can interact with your computer by placing two fingers on the screen. The movement of the fingers across the screen creates “gestures,” which send commands to the computer. Here are the multi-touch gestures that you can use: Actions Gestures Descriptions...
  • Page 33 Actions Gestures Descriptions = finger down; = finger up) Press and Use press and tap to access the shortcut menu. Press on target and tap using a second finger. Two- The function is defined finger by applications that support the specific gesture.
  • Page 34: Using The Quick Buttons

    Using the Quick Buttons The Quick Buttons allow you to quickly start a program or activate a function. Button Description Toggles the sunlight-readable mode on or off. An OSD (On Screen Display) pops up on the screen indicating the current status (MAX for on and MANUAL for off).
  • Page 35 Button Description Toggles Blackout mode on or off. In Blackout mode, the LCD backlight, keyboard/button backlight, and LED indicators are all turned off; and the sound is muted. To bring the computer out of Blackout mode, press the same button again or the power button. You can re-define the function of the button.
  • Page 36: Using The Dvd Drive

    Using the DVD Drive Your computer comes with a Super Multi drive. The drive can read from and write to CD, DVD+, DVD- and DVD-RAM media. CAUTION: When inserting a disc, do not use force.  Make sure that the disc is correctly inserted into the tray, and then close ...
  • Page 37: Inserting And Removing A Disc

    Inserting and Removing a Disc 1. Turn on the computer. 2. Locate the DVD drive on the left side of your computer. Slide the latch toward the right to unlock ( ) and then push down the latch to release the cover.
  • Page 38: Using The Network Features

    Using the Network Features Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps. To connect the network cable to the LAN module, connect one end of the LAN cable to the RJ-45 connector on the computer and the other end to the network hub.
  • Page 39: Using The Wlan

    • Use Windows Mobility Center. • Right-click the Getac Utility icon ( ) on Windows taskbar and select Quick Bar. Then click the WLAN button in the Quick Bar as shown below (an X over the button means the radio is currently off.) To turn off the WLAN radio: You can turn off the WLAN radio the same way you turn it on.
  • Page 40 Connecting to a WLAN Network 1. Make sure that the WLAN function is enabled (as described above). 2. Click the Wireless Network icon on the taskbar. (An orange light in the icon indicates connections are available.) 3. In the list of available wireless networks, tap a network, and then tap Connect.
  • Page 41: Using The Bluetooth Feature

    1. Make sure that the RF switch is at the ON position. (Open the cover to access the switch.) 2. Right-click the Getac Utility icon ( ) on Windows taskbar and select Quick Bar. Then click the Bluetooth button in the Quick Bar as shown below (an X over the button means the radio is currently off.)
  • Page 42: Connecting To Another Bluetooth Device

    Connecting to another Bluetooth Device 1. Make sure that the Bluetooth function is enabled (as described above). 2. Make sure that the target Bluetooth device is turned on, discoverable and within close range. (See the documentation that came with the Bluetooth device.) 3.
  • Page 43: Using The Fingerprint Scanner

    Using the Fingerprint Scanner WARNING: We shall not be liable for any loss or damage whatsoever resulting from  your use of the fingerprint scanner or neglect of fingerprint scanner use, or any data loss resulting from such developments as fingerprint authentication malfunctioning.
  • Page 44 Help NOTE: The fingerprint logon process can take a while. This is because the system has to check hardware devices and security configuration before initiating the fingerprint scanner.
  • Page 45: Using The Wwan Feature (Optional)

    Using the WWAN Feature (Optional) A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular network technologies to transfer data. The WWAN module of your computer supports 3G. NOTE: Your model only supports data transmission. Voice transmission is not supported. Installing a SIM Card 1.
  • Page 46: Turning On/Off The Wwan Radio

    1. Make sure that the RF switch is at the ON position. (Open the cover to access the switch.) 2. Right-click the Getac Utility icon ( ) on Windows taskbar and select Quick Bar. Then click the WWAN button in the Quick Bar as shown below (an X over the button means the radio is currently off.)
  • Page 47: Setting Up A Wwan Connection

    Setting up a WWAN Connection 1. Make sure that the SIM card is inserted and the WWAN function is enabled (as described above). 2. Start the WWAN utility software (OneClick Internet). The screen as below appears. 3. You can use the WWAN utility software to configure and use WWAN connections.
  • Page 48: Chapter 3 Managing Power

    Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.
  • Page 49: Ac Adapter

    AC Adapter CAUTION: The AC adapter is designed for use with your computer only. Connecting  the AC adapter to another device can damage the adapter. The AC power cord supplied with your computer is for use in the  country where you purchased your computer.
  • Page 50: Battery Pack

    Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. NOTE: Care and maintenance information for the battery is provided in the “Battery Pack Guidelines” section in Chapter 7. Charging the Battery Pack NOTE: Charging will not start if the battery’s temperature is below 0 °C (32 °F) ...
  • Page 51: Initializing The Battery Pack

    Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected. Initializing is the process of fully charging, discharging, and then charging. It can take several hours.
  • Page 52: Battery Low Signals And Actions

    Switch The value of the corresponding green segment indicates the relative percentage of the battery charge. The battery pack is fully discharged when you see no segment glowing green. Battery Low Signals and Actions The battery icon changes appearance to display the current state of the battery.
  • Page 53: Replacing The Battery Pack

    Replacing the Battery Pack CAUTION: There is danger of explosion if the battery is incorrectly replaced.  Replace the battery only with the computer manufacturer’s battery packs. Discard used batteries according to the dealer’s instructions. Do not attempt to disassemble the battery pack. ...
  • Page 54: Power-Saving Tips

    Power-Saving Tips Aside from enabling your computer’s power saving mode, you can do your part to maximize the battery’s operating time by following these suggestions. Do not disable Power Management.  Decrease the LCD brightness to the lowest comfortable level. ...
  • Page 55: Expanding Your Computer

    Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter.
  • Page 56: Connecting An Hdmi Display Monitor

    Connecting an HDMI Display Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer. Your computer supports a VGA connector and a HDMI connector. HDMI (High-Definition Multimedia Interface) is an audio/video interface that transmits uncompressed digital data and therefore delivers true HD quality.
  • Page 57: Connecting A Serial Device

    Connecting a Serial Device Your computer has two serial ports for connecting a serial device. COM1 COM2 NOTE: The serial port is configured as RS232 by default. If you want to use it as RS422, run BIOS Setup to change the setting. (See “Advanced Menu” in Chapter 5 for information.)
  • Page 58: Connecting A Usb Device

    Connecting a USB Device Your computer has three USB ports (two USB 3.0 ports at the left side and one USB 2.0 port at the rear) for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. USB 3.0 supports a transfer rate up to 5 Gbit/s and USB 2.0 a transfer rate up to 480 MB/s.
  • Page 59: Connecting An Esata Device

    Connecting an eSATA Device Your computer has an eSATA/USB 2.0 combo port for connecting eSATA devices (such as an external hard drive and external optical drive) / USB devices. The port supports SATA II with transfer rate up o 3.0Gbit/s. It can provide 5V power if a certified USB-eSATA combo cable is used.
  • Page 60: Connecting An Ieee 1394 Device

    Connecting an IEEE 1394 Device Your computer has a mini IEEE 1394 port for connecting IEEE 1394 devices that include not only computer peripheral devices such as scanner, printer and high-quality CCD, but also consumer electronic equipment such as DVCAM and VCR.
  • Page 61: Connecting An Audio Device

    Connecting an Audio Device For higher audio quality, you can send or receive sound through external audio devices. Audio Output Connector (green) can be connected to speakers,  headphones, or earphone set. Microphone Connector (pink) can be connected to an external ...
  • Page 62: Using Smart Cards

    Using Smart Cards Your computer has a smart card slot. With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader.
  • Page 63: Using Pc Cards

    Using PC Cards Your computer has one PC card slot which supports PCMCIA Type II and CardBus specifications. To insert a PC card: 1. Locate the PC card slot on the left side of the computer and open the protective cover. 2.
  • Page 64: Using Expresscards

    Using ExpressCards Your computer has an ExpressCard slot. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard. Typical ExpressCards support a very extensive range of applications including memory, wired and wireless communication cards, and security devices. To insert an ExpressCard: 1.
  • Page 65: Using Storage Cards

    Using Storage Cards NOTE: You can use only storage cards. Your Card Reader does not support cards with I/O (input/output) functions such as a wireless network card or Bluetooth card. Your computer has a storage card reader. The card reader is a small drive for reading from and writing to removable storage cards (or called memory cards).
  • Page 66: Replacing The Hard Disk Drive

    Replacing the Hard Disk Drive 1. Turn off the computer and disconnect the AC adapter. 2. Locate the hard disk drive on the right side of your computer and open the protective cover. 3. Pull the strip and slide the hard disk drive out of the slot. 4.
  • Page 67: Installing A Secondary Battery Pack Or Hard Disk Drive

    Installing a Secondary Battery Pack or Hard Disk Drive You can purchase a secondary battery pack or hard disk drive to be installed in the multi-purpose device bay. 1. Locate the multi-purpose device bay on the left side of your computer and open the protective cover.
  • Page 68: System Memory Upgrade

    CAUTION: It is not recommended that you buy and install RAM modules by yourself.  If you want to expand system memory, please ask Getac service center to install DRAM modules for you so that full compatibility can be guaranteed.
  • Page 69 4. To install the RAM module, match the module's notched part with the socket's projected part and firmly insert the module into the socket at a  20-degree angle ( ). Then push down until the retaining clips lock the ...
  • Page 70: Using Bios Setup

    Chapter 5 Using BIOS Setup BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand.
  • Page 71: When And How To Use

    When and How to Use You need to run BIOS Setup Utility when: You see an error message on the screen requesting you to run BIOS  Setup Utility. You want to restore the factory default BIOS settings.  You want to modify some specific settings according to the hardware. ...
  • Page 72: Menu Descriptions

    Menu Descriptions Information Menu The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu. NOTE: The “Asset Tag” information appears when you have entered the asset number for this computer using the asset management program. The program is provided in the Asset tag folder of the Driver disc.
  • Page 73 CAUTION: Incorrect SATA mode settings can result in hard disk drive boot failure. AMT Configuration  Intel(R) AMT enables or disables Intel® Active Management Technology BIOS extension execution. AMT allows the system administrator to access an AMT featured computer remotely. Enter Intel AMT Setup Prompt determines whether the prompt for entering Intel MEBx Setup appears or not during POST.
  • Page 74: Security Menu

    Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. NOTE: You can set the user password only when the supervisor password has  been set. If both the supervisor and user passwords are set, you can enter any of ...
  • Page 75: Boot Menu

    Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system. (See the information on the right side of the menu for keyboard usage.) Exit Menu The Exit menu displays ways of exiting BIOS Setup Utility. After finishing with your settings, you must save and exit so that the changes can take effect.
  • Page 76: Using Getac Software

    Chapter 6 Using Getac Software Getac software includes application programs for specific computer components and utility programs for overall management. This chapter briefly describes the programs.
  • Page 77: G-Manager

    Monitor the system.  View the GPS information (select models only).  Right-click the Getac Utility icon located on Windows taskbar and select G-Manager to start the program. The G-Manager window appears, containing several tabs. NOTE: Depending on your model, the actual items and information...
  • Page 78 Help For detailed information on the program, see the program’s online help.
  • Page 79: Button Manager

    Button Manager Button Manager allows you to re-define the P1, P2, and P3 buttons on your computer. Click Start  Programs  Button Manager  Button Manager. The following screen appears. Help For detailed information on the program, see the program’s online help.
  • Page 80: Caring For The Computer

    Chapter 7 Caring for the Computer Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.
  • Page 81: Protecting The Computer

    Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files.
  • Page 82: Taking Care Of The Computer

    Taking Care of the Computer Location Guidelines For optimal performance, use the computer where the recommended  temperature is between 0 °C (32 °F) and 55 °C (131 °F). (Actual operating temperature depends on product specifications.) Avoid placing the computer in a location subject to high humidity, ...
  • Page 83: General Guidelines

    General Guidelines Do not expose your skin to the computer when operating it in a very hot  or cold environment. Do not place heavy objects on top of the computer as this may damage  the display. Do not move the computer simply by grasping the display screen. ...
  • Page 84: Battery Pack Guidelines

    Battery Pack Guidelines Recharge the battery pack when it is nearly discharged. When  recharging, make sure that the battery pack is fully charged. Doing so may avoid harm to the battery pack. The battery pack is a consumable product and the following conditions ...
  • Page 85: Touchscreen Guidelines

    – charging time will be prolonged when the computer is turned on. To shorten the charging time, it is recommended that you place the computer in Sleep or hibernation mode. – a low temperature will prolong the charging time as well as hasten the discharge time.
  • Page 86: When Traveling

    When Traveling Before traveling with your computer, make a backup of your hard disk  data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. Make sure that the battery pack is fully charged. ...
  • Page 87: Chapter 8 Troubleshooting

    Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.
  • Page 88: Preliminary Checklist

    Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the computer is causing the problem.  Make sure that you turn on all peripheral devices before turning on the ...
  • Page 89: Solving Common Problems

    Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). Make sure that the AC adapter is properly connected.  Make sure that the battery is not too hot or cold. Allow time for the ...
  • Page 90: Display Problems

    Make sure that the other device is not in “Hidden” mode.  Make sure that both devices are compatible.  Display Problems Nothing appears on the screen. During operation, the screen may automatically turn off as a result of  power management.
  • Page 91: Dvd Drive Problems

    DVD Drive Problems The DVD drive cannot read a disc. Make sure that the disc is correctly seated in the tray, with the label  facing up. Make sure that the disc is not dirty. Clean the disc with a disc cleaning ...
  • Page 92: Hard Disk Drive Problems

    Hard Disk Drive Problems The hard disk drive error message appears on the screen. The hard disk drive has defects. Ask your dealer for help.  The hard disk drive operations seem slow. The data files stored on the hard disk drive may be fragmented. Use a ...
  • Page 93: Lan Problems

    LAN Problems I cannot access the network. Make sure that the LAN cable is properly connected to the RJ-45  connector and the network hub. Make sure that the network configuration is appropriate.  Make sure that the user name or password is correct. ...
  • Page 94: Sound Problems

    If you are sure the operation has stop, reset the computer. (See  “Resetting the Computer” later in this chapter.) Sound Problems No sound is produced. Make sure that the volume control is not set too low. Increase the  volume.
  • Page 95: Wlan Problems

    WLAN Problems I cannot use the WLAN feature. Make sure that the WLAN feature is turned on.  Transmission quality is poor. Your computer may be in an out-of-range situation. Move your  computer closer to the Access Point or another WLAN device it is associated with.
  • Page 96: Other Problems

    Your computer may be in an out-of-range situation. Move your  computer closer to the Access Point it is associated with. Make sure that your computer is configured with the same security  option (encryption) to the Access Point. Use the Web Manager/Telnet of the Access Point to check whether it is ...
  • Page 97: Resetting The Computer

    Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If you are sure the operation has stopped and you cannot use the “restart” function of the operating system, reset the computer Reset the computer by any of these methods: Press Ctrl+Alt+Del on the keyboard.
  • Page 98: System Recovery

    System Recovery Use System Recovery when: The Windows 7 operating system does not start at all.  You want to restore the system to the factory state.  WARNING: Using this feature will reinstall Windows to your system and configure it ...
  • Page 99 4. The progress bar shows the percentage completed. When it reaches 100%, the system turns off. 5. Turn on the computer. The Windows setup wizard starts. Follow the onscreen prompts to continue. 6. When the system restarts, the installer screen appears. The installer will perform system hardware detection and driver installation.
  • Page 100: Using The Driver Disc

    Using the Driver Disc The Driver disc contains drivers and utilities required for specific hardware in your computer. Since your computer comes with drivers and utilities pre-installed, you normally do not need to use the Driver disc. In case you want to manually install Windows, you will have to install the drivers and utilities one by one after installing Windows.
  • Page 101: Appendix A Specifications

    Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts Specifications Intel® Core™ i5-4300M vPro™ Processor, 2.6GHz, Max. 3.3GHz with Intel® Turbo Boost Technology, 3MB L3 Intel® Smart Cache, 37W Intel® Core™ i7-4600M vPro™ Processor, 2.9GHz, Max. 3.6GHz, with Intel®...
  • Page 102 Parts Specifications Card slots PCMCIA CardBus Type II ExpressCard/54 Smart Card Secure Digital card I/O ports USB 3.0 x 2, USB 2.0, eSATA/USB 2.0 combo, serial (RS232/RS422) x 2, VGA, HDMI, RJ-45 x 2, headphone out, microphone, mini IEEE 1394a, docking LAN1: Intel®...
  • Page 103: Appendix B Regulatory Information

    Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.
  • Page 104: On The Use Of The System

    On the Use of the System Class B Regulations Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 105: Safety Notices

    Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numérique de Classe B respecte toutes les exigences du Règlement Canadien sur le matériel brouileur. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 106 FINNISH VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer.
  • Page 107 WARNING - EXPLOSION HAZARD - Notebook is to be only powered from  the battery pack while in Hazardous Locations. Replace battery manufactured by Getac Technology Corp. only. Use of  another battery may present a risk of fire or explosion.
  • Page 108: On The Use Of The Rf Device

    On the Use of the RF Device USA and Canada Safety Requirements and Notices IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 109 environment. However, there is no guarantee that interference will not occur in a particular commercial installation, or if operated in a residential area. If harmful interference with radio or television reception occurs when the device is turned on, the user must correct the situation at the user’s own expense.
  • Page 110: European Union Ce Marking And Compliance Notices

    European Union CE Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 1999/5/EC. Danish Dette produkt er i overensstemmelse med det europæiske direktiv 1999/5/EC. Dutch Dit product is in navolging van de bepalingen van Europees Directief 1999/5/EC.
  • Page 111 Portuguese Este produto cumpre com as normas da Diretiva Européia 1999/5/EC. Spanish Este producto cumple con las normas del Directivo Europeo 1999/5/EC. Swedish Denna produkt har tillverkats i enlighet med EG-direktiv 1999/5/EC. Restrictions This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range.
  • Page 112: User Notification Of Take-Back Service

    Getac-brand products for free. Getac understands the institutional customers will likely be recycling multiple items at once and as such. Getac wants to make the recycling process for these larger shipments as streamlined as possible. Getac works with recycling vendors with the highest standards for protecting our environment, ensuring worker safety, and complying with global environmental laws.
  • Page 113: Energy Star

    ® Please reference ENERGY STAR related information from http://www.energystar.gov. ® As an ENERGY STAR Partner, Getac Technology Corporation has determined that this product meets the ENERGY STAR ® guidelines for energy efficiency. An ENERGY STAR ® qualified computer uses 70 % less electricity than computers without enabled power management features.
  • Page 114 Getac Product Compliance ® ® All Getac products with ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor and computer are automatically set to sleep after 15 and 30 minutes of user inactivity.
  • Page 115: Battery Recycling

    Battery Recycling For the U.S. and Canada only: To recycle the battery, please go to the RBRC Call2Recycle website or use the Call2Recycle Helpline at 800-822-8837. Call2Recycle® is a product stewardship program providing no-cost battery and cellphone recycling solutions across the U.S. and Canada. Operated by Call2Recycle, Inc., a 501(c)4 nonprofit public service organization, the program is funded by battery and product manufacturers committed to responsible recycling.

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