Warranty - Bertazzoni REF36FDBZ NV Series Installation And Use Manual

8. WARRANTY

8. Warranty
What this limited warranty covers:
The Warranty coverage provided by Bertazzoni SpA
("Bertazzoni") in this statement applies exclusively
to the original Bertazzoni appliance ("Product") sold
to the consumer ("Purchaser") by an authorized
Bertazzoni dealer/distributor/retailer, purchased and
installed in the United States, District of Columbia
or Canada, and which has always remained within
the original country of purchase (the United States,
District of Columbia or Canada).
Warranty coverage is activated on the date of the
Product's original retail purchase and has a duration
of two (2) years.
Warranty coverage is non-transferable.
In the event of replacement of parts or of the entire
product, the replacement Product (or parts) shall
assume the remaining original Warranty activated
with the original retail purchase document. This
Warranty shall not be extended with respect to such
replacement.
Bertazzoni SpA will repair or replace any component/
part which fails or proves defective due to materials
and/or workmanship within 2 years of the date of
the original retail purchase and under conditions of
ordinary residential, non-commercial use.
Repair or replacement will be free of charge, including
labor at standard rates and shipping expenses.
Purchaser is responsible for making the Product
reasonably accessible for service. Repair service
must be performed by a Bertazzoni Authorized
Service company during normal working hours.
Labor performed at overtime or premium rates shall
not be covered by Warranty.
IMPORTANT
Retain proof of original purchase to
establish warranty period.
Bertazzoni's liability on any claim of any kind, with
respect to the goods and/or services provided, shall
in no event exceed the value of the goods or service
or part thereof which has given rise to the claim.
30-Day Cosmetic Warranty
The Purchaser must inspect the product at the time
of delivery.
Bertazzoni warrants that the Product is free
from manufacturing defects in materials and
workmanship for a period of thirty (30) days from
date of the original retail purchase of the Product.
This coverage includes:
- Paint blemishes
- Chips
- Macroscopic finish defects
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Cosmetic warranty does NOT cover:
> issues resulting from incorrect transport, handling
and/or installation (e.g.: dents, broken, warped or
deformed structures or components, cracked or
otherwise damaged glass components);
> slight color variations on painted/enameled
components;
> differences caused by natural or artificial lighting,
location or other analogous factors;
> stains/corrosion/discoloration caused by external
substances and/or environmental factors;
> labor costs, display, floor, B-stock, out- of-box, "as
is" appliances and demo units.
How to receive service
To receive warranty services, the Purchaser must
contact the Bertazzoni Service department in order
to determine the problem and the required service
procedures.
Model number, serial number and date of original
retail purchase will be requested.
IMPORTANT
Retain proof of original purchase to
establish warranty period.
If located in the USA
866-905-0010
https://us.bertazzoni.com/more/support
If located in CANADA
800-561-7265
https://ca.bertazzoni.com/more/support
Warranty Exclusions: What Is Not Covered
> Use of the Product in any non-residential,
commercial application.
> Use of the Product for anything other than its
intended purpose.
> Repair services provided by anyone other than a
Bertazzoni Authorized Service agency.
> Damages or repair services to correct services
provided by unauthorized parties or the use of
unauthorized parts.
> Installation not in accordance with local/state/
city/county fire codes, electrical codes, gas codes,
plumbing codes, building codes, laws or regulations.
> Defects or damage due to improper storage of the
Product.
> Defects,damage or missing parts on products
sold out of the original factory packaging or from
displays.
> Service calls or repairs to correct an incorrect
installation of the Product and/or related accessories.
> Replacement of parts/service calls to connect,
convert or otherwise repair the electrical wiring and/