HIKVISION iVMS-Blazer Pro/256/16H User Manual

HIKVISION iVMS-Blazer Pro/256/16H User Manual

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Summary of Contents for HIKVISION iVMS-Blazer Pro/256/16H

  • Page 1 All-in-One Server User Manual...
  • Page 2 "Initiatives on the Use of Video Products", and read it carefully. Acknowledgment of Intellectual Property Rights ● Hikvision owns the copyrights and/or patents related to the technology embodied in the Products described in this Document, which may include licenses obtained from third parties.
  • Page 3 LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG...
  • Page 4 Video Recorder User Manual Network Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 5 Video Recorder User Manual Network Applicable Models This manual is applicable to the models listed in the following table. Product Model DS-9000 series all-in-one server DS-9000AI-S16-D Blazer Pro/128/16H Blazer series iVMS station Blazer Pro/256/16H Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Provides additional information to emphasize or supplement...
  • Page 6 Video Recorder User Manual Network Safety Instructions  Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.  In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
  • Page 7 Canon, PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF or PSIA protocol.  Connectable to the smart IP cameras.  H.265, H.265+, H.264, H.264+, MPEG4, and MJPEG (for Hikvision IP camera only) video formats.  PAL/NTSC adaptive video inputs.
  • Page 8 Video Recorder User Manual Network  Supports S.M.A.R.T. and bad sector detection.  HDD group management.  Supports HDD standby function.  HDD property: redundancy, read-only, read/write (R/W).  HDD quota management; different capacity can be assigned to different channel. ...
  • Page 9 Video Recorder User Manual Network  Export video data by USB, SATA, or eSATA device.  Export video clips when playback.  Management and maintenance of backup devices.  Either Normal or Hot Spare working mode is configurable to constitute an N+1 hot spare system.
  • Page 10 Video Recorder User Manual Network  Supports downloading files broken transfer resume.  Remote parameters setup; remote import/export of device parameters.  Remote viewing of the device status, system logs, and alarm status.  Remote keyboard operation.  Remote locking and unlocking of control panel and mouse. ...
  • Page 11: Table Of Contents

    Video Recorder User Manual Network TABLE OF CONTENTS Chapter 1 Introduction ......................17 1.1 Front Panel ........................17 1.2 IR Remote Control Operations..................18 1.2.1 Pairing (Enabling) the IR Remote to a Specific Device (optional) ......19 1.2.2 Unpairing (Disabling) an IR Remote from a Device ..........19 1.2.3 Troubleshooting ....................
  • Page 12 Video Recorder User Manual Network 4.5 Configure Other Camera Parameters................43 Chapter 5 Live View ........................45 5.1 Start Live View ......................45 5.1.1 Digital Zoom ......................45 5.1.2 3D Positioning ..................... 45 5.1.3 Live View Strategy ....................46 5.2 Target Detection ......................46 5.3 Configure Live View Settings ..................
  • Page 13 Video Recorder User Manual Network 7.3 Recording Parameters ....................68 7.3.1 Main Stream ....................... 68 7.3.2 Sub-Stream ......................69 7.3.3 Picture ........................ 69 7.3.4 ANR ........................69 7.3.5 Configure Advanced Recording Settings .............. 69 7.4 Configure Recording Schedule..................70 7.5 Configure Continuous Recording .................. 72 7.6 Configure Motion Detection Triggered Recording............
  • Page 14 Video Recorder User Manual Network 9.4 Search History Operation ..................... 88 9.4.1 Save Search Condition ..................88 9.4.2 Call Search History ....................88 Chapter 10 Playback ........................89 10.1 Play Video Files ......................89 10.1.1 Instant Playback ....................89 10.1.2 Play Normal Video .................... 89 10.1.3 Play Smart Searched Video ................
  • Page 15 Video Recorder User Manual Network 11.8.1 Configure Auto-switch Full Screen Monitoring ..........112 11.8.2 Configure Audio Warning ................112 11.8.3 Notify Surveillance Center ................112 11.8.4 Configure Email Linkage .................. 113 11.8.5 Trigger Alarm Output..................113 11.8.6 Configure PTZ Linkage ..................113 11.9 Trigger or Clear Alarm Output Manually ..............
  • Page 16 Video Recorder User Manual Network 15.3 Manage Hot Spare System ..................143 Chapter 16 System Maintenance ..................... 145 16.1 Storage Device Maintenance ..................145 16.1.1 Configure Disk Clone ..................145 16.1.2 S.M.A.R.T Detection ..................146 16.1.3 Bad Sector Detection ..................147 16.1.4 HDD Health Detection ..................
  • Page 17 Video Recorder User Manual Network Chapter 19 Appendix ....................... 174 19.1 Specifications ......................174 19.2 Glossary ........................175 19.3 Troubleshooting ....................... 176...
  • Page 18: Chapter 1 Introduction

    Video Recorder User Manual Network Chapter 1 Introduction 1.1 Front Panel Purpose: The front panels of DS-9000A-S16-D and Blazer Pro/256/16H series device are shown below.  DS-9000A-S16-D Series Figure 1-1 DS-9000A-S16-D Series  Blazer Pro/128/16H and Blazer Pro/256/16H Series Figure 1-2 Blazer Pro/128/16H and Blazer Pro/256/16H Series...
  • Page 19: Ir Remote Control Operations

    Video Recorder User Manual Network Table 1-1 Description No. Name Description Panel lock Locks or unlocks the panel by the key.  Powers on/off device. Power switch  Solid blue: device is running. Solid red: device is shut down. Turn on/off buzzer. ...
  • Page 20: Pairing (Enabling) The Ir Remote To A Specific Device (Optional)

    Video Recorder User Manual Network 1.2.1 Pairing (Enabling) the IR Remote to a Specific Device (optional) You can pair an IR Remote to a specific device by creating a user-defined Device ID#. This feature is useful when using multiple IR Remotes and devices. On the device: Step 1 Go to System >...
  • Page 21 Video Recorder User Manual Network Press the DEV key on the IR Remote. Any existing Device ID# will be erased from the unit’s memory and it will no longer function with the device. (Re)-enabling the IR Remote requires pairing to a device. See “Pairing the IR Remote to a Specific device (optional),”...
  • Page 22 Video Recorder User Manual Network Table 1-2 IR Remote Functions No. Name Function Description •To Turn Power On: -If User Has Not Changed the Default device Device ID# (255): 1.Press Power On/Off button (1). -If User Has Changed the device Device ID#: 1.Press DEV button.
  • Page 23 Video Recorder User Manual Network See “System Configuration” section. Enable IR Remote: Press DEV button, enter device Device ID# with number keys, press Enter to pair unit with the device Disable IR Remote: Press DEV button to clear Device ID#; unit will no longer be paired with the device Switch to the corresponding channel in Live View or PTZ Control mode...
  • Page 24: Troubleshooting

    Video Recorder User Manual Network Checks checkbox Play or pause video in Playback mode Advance video a single frame in single-frame Playback mode Stop/start auto switch in auto-switch mode Enter PTZ Control mode Go back to previous screen RESERVED Reserved Select all items on a list Switch between play and reverse play in Playback mode PTZ Control Adjust PTZ camera iris, focus, and zoom...
  • Page 25: Usb Mouse Operation

    Video Recorder User Manual Network  Batteries are fresh and not out of charge.  IR receiver is not obstructed.  No fluorescent lamp is used nearby If the remote still can’t function properly, please change a remote and try again, or contact the device provider.
  • Page 26: Rear Panel

    Video Recorder User Manual Network 1.4 Rear Panel Purpose: The rear panel of DS-9000A-S16-D and Blazer Pro/256/16H series device is shown below. Figure 1-4 Rear Panel Table 1-4 Panel Description Name Name Server board RS-232 interface Storage board Power supply module HDMI video output Mini SAS interface Audio input/output...
  • Page 27: Chapter 2 Getting Started

    Video Recorder User Manual Network Chapter 2 Getting Started 2.1 Start up the Device Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the device. Step 1 Connect a display with the device. Step 2 Connect the power supply interface and electrical socket with delivered power cable. It is HIGHLY recommended that an Uninterruptible Power Supply (UPS) is used.
  • Page 28: Configure Unlock Pattern For Login

    Video Recorder User Manual Network We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.
  • Page 29: Login To The Device

    Video Recorder User Manual Network Figure 2-2 Draw the Pattern  Connect at least 4 dots to draw the pattern.  Each dot can be connected for once only. Step 3 Draw the same pattern again to confirm it. When the two patterns match, the pattern is configured successfully.
  • Page 30 Video Recorder User Manual Network Step 1 Input the same password in the text field of Create New Password and Confirm New Password. You can click the to show the characters input. Figure 2-3 Setting Admin Password We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.
  • Page 31: Log In Via Password

    Video Recorder User Manual Network  After the device is activated, you should properly keep the password.  When you have enabled the Export GUID, continue to export the GUID file to the USB flash driver for the future password resetting. ...
  • Page 32: Enter Wizard To Configure Quick Basic Settings

    Video Recorder User Manual Network Step 1 Select the User Name in the dropdown list. Figure 2-5 Login Interface Step 2 Input password. Step 3 Click OK to log in.  When you forget the password of the admin, you can click Forgot Password to reset the password.
  • Page 33 Video Recorder User Manual Network Figure 2-6 Date and Time Settings Step 2 After the time settings, click Next to enter the Network Setup Wizard window, as shown in the following figure. Figure 2-7 Network Settings Step 3 Click Next after you configured the network parameters, which takes you to the HDD Management window.
  • Page 34 Video Recorder User Manual Network Figure 2-8 HDD Management Step 4 To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD. Step 5 Click Next. You enter the Camera Setup interface to add the IP cameras. 1) Click Search to search the online IP Camera.
  • Page 35 Video Recorder User Manual Network Figure 2-10 Hik-Connect Access Step 7 Click Next to enter the Change Password interface to create the new admin password if required. Figure 2-11 Change Password You can enter click the to show the characters input. Check the checkbox of New Admin Password.
  • Page 36: Enter Main Menu

    Video Recorder User Manual Network We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.
  • Page 37: System Operation

    Video Recorder User Manual Network System Maintenance: 2.7 System Operation 2.7.1 Log out Purpose: After logging out, the monitor turns to the live view mode and if you want to perform any operations, you need to enter user name and password to log in again. Step 1 Click on the menu bar.
  • Page 38: Chapter 3 Camera Management

    Video Recorder User Manual Network Chapter 3 Camera Management 3.1 Add the IP Cameras 3.1.1 Add the IP Camera Manually Purpose: Before you can get live video or record the video files, you should add the network cameras to the connection list of the device.
  • Page 39: Add The Automatically Searched Online Ip Cameras

    Video Recorder User Manual Network Step 5 Click Add to finish the adding of the IP camera. Step 6 (Optional) Click Continue to Add to continue to add other IP cameras. 3.1.2 Add the Automatically Searched Online IP Cameras Step 1 On the Camera Management interface, click the Online Device panel to expand the Online Device interface.
  • Page 40: Configure The Customized Protocols

    Video Recorder User Manual Network Step 2 Go to More Settings > Upgrade at the top taskbar. Step 3 Select the firmware upgrade file from the U-flash drive. Step 4 Click Upgrade. Result: The IP camera will reboot automatically after the upgrading completes. 3.4 Configure the Customized Protocols Purpose To connect the network cameras which are not configured with the standard protocols, you can...
  • Page 41 Video Recorder User Manual Network The protocol type and the transfer protocols must be supported by the connected IP camera. Step 3 Click OK to save the settings. Result: After adding the customized protocols, you can see the protocol name is listed in the drop-down list.
  • Page 42: Chapter 4 Camera Settings

    Video Recorder User Manual Network Chapter 4 Camera Settings 4.1 Configure OSD Settings Purpose: You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc. Step 1 Go to Camera > Display. Step 2 Select the camera from the drop-down list. Step 3 Edit the name in the Camera Name text field.
  • Page 43: Configure Privacy Mask

    Video Recorder User Manual Network 4.2 Configure Privacy Mask Purpose: The privacy mask can be used to protect personal privacy by concealing parts of the image from view or recording with a masked area. Step 1 Go to Camera > Privacy Mask. Step 2 Select the camera to set privacy mask.
  • Page 44: Configure The Video Parameters

    Video Recorder User Manual Network 4.3 Configure the Video Parameters Purpose: You can customize the image parameters including the brightness, contrast, saturation for the live view and recording effect. Step 1 Go to Camera > Display. Step 2 Select the camera from the drop-down list. Step 3 Adjust the slider or click on the up/down arrow to set the value of the brightness, contrast or saturation.
  • Page 45 Video Recorder User Manual Network  Exposure: Set the exposure time (1/10000 to 1 sec) of camera. The larger exposure value results in the brighter image.  Backlight: Set the wide dynamic range (0 to 100) of the camera. When the surrounding illumination and the object have larger difference in brightness, you should set the WDR value.
  • Page 46: Chapter 5 Live View

    Video Recorder User Manual Network Chapter 5 Live View Live view shows you the video image getting from each camera in real time. 5.1 Start Live View Click on the main menu bar to enter the live view.  You can select a window and double click a camera from the list to play the video from the camera in the selected window.
  • Page 47: Live View Strategy

    Video Recorder User Manual Network Step 1 In the live view mode, click the to enter the 3D positioning mode. Step 2 Operate the zoom in/out in the image.  Zoom in Use the left key of mouse to click on the desired position in the video image and drag a rectangle area in the lower right direction to realize zoom in.
  • Page 48: Configure Live View Settings

    Video Recorder User Manual Network Figure 5-2 Target Detection Result: The smart analysis results of the detection are displayed in the list. Optionally, click a result in list to play the related video. 5.3 Configure Live View Settings Live View settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc.
  • Page 49: Configure Live View Layout

    Video Recorder User Manual Network  Dwell Time: The time in seconds to dwell between switching of cameras when enabling auto-switch in Live View.  Enable Audio Output: Enable/disable audio output for the selected video output.  Volume: Adjust the volume of live view, playback and two-way audio for the selected output interface.
  • Page 50: Configure Auto-Switch Of Cameras

    Video Recorder User Manual Network You can also click-and-drag the camera to the desired window on the live view interface to set the camera order. Related Operation:  Click button to start live view for all the channels.  Click to stop all the live view.
  • Page 51: Using An Auxiliary Monitor

    Video Recorder User Manual Network Figure 5-5 Live View- Channel-Zero Encoding Step 5 Configure the Frame Rate, Max. Bitrate Mode and Max. Bitrate. The higher frame rate and bitrate settings result in the higher requirement of bandwidth. Step 6 Click Apply. Result: You can view all of the channels in one screen using the CMS or web browser.
  • Page 52: Chapter 6 Ptz Control

    Video Recorder User Manual Network Chapter 6 PTZ Control 6.1 PTZ Control Wizard Before you start Please make sure the connected IP camera supports the PTZ function and is properly connected. Purpose Follow the PTZ control wizard to guide you through the basic PTZ operation. Step 1 Click on the quick settings toolbar of the PTZ camera live view.
  • Page 53: Set Ptz Presets, Patrols & Patterns

    Video Recorder User Manual Network Step 1 Click on the quick settings toolbar of the PTZ camera live view. The PTZ control panel displays on the right of the interface. Step 2 Click PTZ Parameters Settings to set the PTZ parameters. Figure 6-2 PTZ Parameters Settings Step 3 Edit the parameters of the PTZ camera.
  • Page 54: Call A Preset

    Video Recorder User Manual Network The PTZ control panel displays on the right of the interface. Step 2 Use the directional buttons on the PTZ control panel to wheel the camera to the location where you want to set preset, and the zoom and focus operations can be recorded in the preset as well.
  • Page 55: Set A Patrol

    Video Recorder User Manual Network Figure 6-6 Call Preset (2) 6.3.3 Set a Patrol Purpose: Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before moving on to the next key point. The key points are corresponding to the presets. Step 1 Click on the quick settings toolbar of the PTZ camera live view.
  • Page 56: Call A Patrol

    Video Recorder User Manual Network Figure 6-9 Key Point Configuration 1) Configure key point parameters. Preset: It determines the order at which the PTZ will follow while cycling through the patrol. Speed: It defines the speed at which the PTZ will move from one key point to the next. Duration: It refers to the time span to stay at the corresponding key point.
  • Page 57: Set A Pattern

    Video Recorder User Manual Network The PTZ control panel displays on the right of the interface. Step 2 Click Patrol on the PTZ control panel. Figure 6-11 Patrol Configuration Step 3 Select a patrol in the text field. Step 4 Click Call to call it. Step 5 (Optional) Click Stop to stop calling it.
  • Page 58: Call A Pattern

    Video Recorder User Manual Network 6.3.6 Call a Pattern Purpose: Follow the procedure to move the PTZ camera according to the predefined patterns. Step 1 Click on the quick settings toolbar of the PTZ camera live view. The PTZ control panel displays on the right of the interface. Step 2 Click Pattern to configure pattern.
  • Page 59: Call Linear Scan

    180º. 6.3.8 Call Linear Scan Before operating this function, make sure the connected camera supports the linear scan and is in HIKVISION protocol. Purpose: Follow the procedure to call the linear scan in the predefined scan range.
  • Page 60: Auxiliary Functions

    Video Recorder User Manual Network Park (Patrol 1): The dome starts moving according to the predefined patrol 1 path after the park time. Park (Preset 1): The dome moves to the predefined preset 1 location after the park time. The park time can only be set via the speed dome configuration interface. The value is 5s by default.
  • Page 61 Video Recorder User Manual Network Table 6-1 Description of Aux Functions Icons Icon Description Light on/off Wiper on/off 3D positioning Center...
  • Page 62: Chapter 7 Storage

    Video Recorder User Manual Network Chapter 7 Storage 7.1 Storage Device Management 7.1.1 Install the HDD Before startup of the device, install and connect the HDD to the device. Refer to the Quick Start Guide for the installation instructions. 7.1.2 Add the Network Disk You can add the allocated NAS or disk of IP SAN to device, and use it as network HDD.
  • Page 63 Video Recorder User Manual Network Figure 7-1 Add NAS Disk Step 7 Select the NAS disk from the list shown below, or you can manually enter the directory in the text field of NetHDD Directory. Step 8 Click the OK to complete the adding of the NAS disk. Result: After having successfully added the NAS disk, return to the HDD Information menu.
  • Page 64: Configure Esata For Data Storage

    Video Recorder User Manual Network Up to 1 IP SAN disk can be added. Figure 7-2 Add IP SAN Disk Result: After having successfully added the IP SAN disk, return to the HDD Information menu. The added NetHDD will be displayed in the list. If the installed HDD or NetHDD is uninitialized, please select it and click the Init button for initialization.
  • Page 65: Storage Mode

    Video Recorder User Manual Network Figure 7-3 Set eSATA Mode Step 3 When the eSATA type is selected to Record/Capture, enter the storage device interface. Step 4 Edit the property of the selected eSATA, or initialize it is required. 7.2 Storage Mode 7.2.1 Configure HDD Group Purpose: Multiple HDDs can be managed in groups.
  • Page 66 Video Recorder User Manual Network Figure 7-5 Local HDD Settings Step 4 Select the Group number for the current HDD. Step 5 Click OK. Regroup the cameras for HDD if the HDD group number is changed. Step 6 Go to Storage> Storage Mode. Step 7 Check the checkbox of Group tab.
  • Page 67: Configure Hdd Quota

    Video Recorder User Manual Network Figure 7-6 Storage Mode-HDD Group Step 10 Click Apply. Reboot the device to activate the new storage mode settings. 7.2.2 Configure HDD Quota Purpose: Each camera can be configured with allocated quota for the storage of recorded files or captured pictures.
  • Page 68: Configure Data Release

    Video Recorder User Manual Network Figure 7-7 Storage Mode-HDD Quota Step 5 (Optional) You can click Copy to if you want to copy the quota settings of the current camera to other cameras. Step 6 Click the Apply button to apply the settings. Reboot the device to activate the new storage mode settings.
  • Page 69: Recording Parameters

    Video Recorder User Manual Network Figure 7-8 Storage Mode Step 2 Select Mode as Smart Release. Step 3 Adjust the Quota Radio between the normal video and important video. You can view the Estimated Saving Time for the continuous video and import video. ...
  • Page 70: Sub-Stream

    Video Recorder User Manual Network Bitrate: The bit rate (in kbit/s or Mbit/s) is often referred to as speed, but actually defines the number of bits/time unit and not distance/time unit. Enable H.264+ Mode: The H.264+ mode helps to ensure the high video quality with a lowered bitrate.
  • Page 71: Configure Recording Schedule

    Video Recorder User Manual Network Figure 7-9 Advanced Record Settings  Record Audio: Check the checkbox to enable or disable audio recording.  Pre-record: The time you set to record before the scheduled time or event. For example, when an alarm triggers the recording at 10:00, and if you set the pre-record time as 5 seconds, the camera records at 9:59:55.
  • Page 72 Video Recorder User Manual Network Refer to Chapter 7.1.2 Add the Network Disk for network HDD connections. Step 1 Go to Storage > Recording Schedule. Figure 7-10 Recording Schedule Step 2 Select a camera. Step 3 Check Enable Schedule. Step 4 Select a record type. The record type can be Continuous, Motion Detection, Alarm, Motion | Alarm, Motion &...
  • Page 73: Configure Continuous Recording

    Video Recorder User Manual Network The all-day continuous recording is configured for the device by factory default. Step 7 Click Apply to save the settings. To enable Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm) and Event triggered recording and capture, you must configure the motion detection settings, alarm input settings and other events as well.
  • Page 74: Configure Alarm Triggered Recording

    Video Recorder User Manual Network Step 1 Go to System > Event. Step 2 Configure the event detection and select the channel (s) to trigger the recording when event occurs. Refer to Chapter 10 and Chapter 12 for details. Step 3 Go to Camera > Encoding Parameters > Recording Parameters. Step 4 Set the event main stream/sub-stream recording parameters for the camera.
  • Page 75: Configure Holiday Recording And Capture

    Video Recorder User Manual Network Step 4 Select the camera to configure the picture capture. Figure 7-11 Set Picture Capture Schedule Step 5 Set the picture capture schedule. Refer to Chapter 7.4 Configure Recording Schedule for details. 7.10 Configure Holiday Recording and Capture Purpose: Follow the steps to configure the record or capture schedule on holiday for that year.
  • Page 76 Video Recorder User Manual Network Figure 7-12 Edit Holiday Settings Edit the holiday name. Select the mode to by date, by week or by month. Set the start and end date of the holiday. Click OK. Step 4 Set the schedule for the holiday recording. Refer to Chapter 7.4 Configure Recording Schedule for details.
  • Page 77: Configure Redundant Recording And Capture

    Video Recorder User Manual Network 7.11 Configure Redundant Recording and Capture Purpose: Enabling redundant recording and capture, which means saving the record files and captured pictures not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability.
  • Page 78 Video Recorder User Manual Network Figure 7-14 Record Parameters Step 6 Check the checkbox of Redundant Record/Capture. Step 7 Click OK to save settings.
  • Page 79: Chapter 8 Disk Array

    Video Recorder User Manual Network Chapter 8 Disk Array Purpose: Disk array is a data storage virtualization technology that combines multiple physical disk drive components into a single logical unit. An array stores data over multiple HDDs to provide enough redundancy so that data can be recovered if one disk fails.
  • Page 80: One-Touch Creation

    Video Recorder User Manual Network 8.1.2 One-Touch Creation Purpose: One-touch configuration helps you to quickly create the disk array. By default, the array type created by one-touch configuration is RAID 5. Before you start:  Enable RAID function. For details, refer to Chapter 8.1.1 Enable RAID. ...
  • Page 81 Video Recorder User Manual Network Table 8-1 Create Array Step 3 Enter the array name. Step 4 Select RAID Level as RAID 0, RAID 1, RAID 5, RAID 6, or RAID 10 as required. Step 5 Select the physical disks to constitute array. Table 8-2 Required Number of HDD RAID Level Required Number of HDD...
  • Page 82: Rebuild Array

    Video Recorder User Manual Network 8.2 Rebuild Array Purpose: The status of array includes Functional, Degraded and Offline. To ensure the high security and reliability of the data stored in array, you should take immediate and proper maintenance at arrays according their status.
  • Page 83: Manually Rebuild Array

    Video Recorder User Manual Network 8.2.3 Manually Rebuild Array Purpose: If no hot spare disks are configured, rebuild the degraded array manually. Before you start: At least one available physical disk should exist for rebuilding the array. Step 1 Go to Storage > RAID Setup > Array. Figure 8-6 Array List Step 2 Click of degraded array.
  • Page 84: Delete Array

    Video Recorder User Manual Network 8.3 Delete Array Deleting array will delete all the data saved in it. Step 1 Go to Storage > RAID Setup > Array. Figure 8-8 Array List Step 2 Click of array to delete. Figure 8-9 Attention Step 3 Click Yes on the popup message box.
  • Page 85: Check And Edit Firmware

    Video Recorder User Manual Network 8.4 Check and Edit Firmware Purpose: You can view the information of the firmware and set the background task speed on the Firmware interface. Step 1 Go to Storage > RAID Setup > Firmware. Figure 8-10 Firmware Step 2 Optionally, set the Background Task Speed.
  • Page 86: Chapter 9 File Management

    Video Recorder User Manual Network Chapter 9 File Management 9.1 Search and Export All Files 9.1.1 Search Files Purpose Specify detailed conditions to search videos and pictures. Step 1 Go to File Management > All Files. Step 2 Specify detailed conditions, including time, camera, event type, etc. Figure 9-1 Search All Files Step 3 Click Search to display results.
  • Page 87: Search And Export Human Files

    Video Recorder User Manual Network 9.2 Search and Export Human Files 9.2.1 Search Human Files Purpose Specify detailed conditions to search human pictures and videos. Before you start Configure human body detection function for the cameras you want to search and export human pictures and videos.
  • Page 88: Search And Export Vehicle Files

    Video Recorder User Manual Network 9.3 Search and Export Vehicle Files 9.3.1 Search Vehicle Files Purpose Specify detailed conditions to search vehicle pictures and videos. Before you start Configure vehicle detection function for the cameras you want to search and export vehicle pictures and videos.
  • Page 89: Search History Operation

    Video Recorder User Manual Network 9.4 Search History Operation 9.4.1 Save Search Condition Purpose You can save the search conditions for future reference and quick search. Step 1 Go to File Management > All Files/People Appearance File/Vehicle File. Step 2 Set the search conditions. Step 3 Click Save.
  • Page 90: Chapter 10 Playback

    Video Recorder User Manual Network Chapter 10 Playback 10.1 Play Video Files 10.1.1 Instant Playback Instant Playback enables the device to play the recorded video files in last five minutes. If no video is found, it means there is no recording during the last five minutes. Step 1 On the live view window of the selected camera, move the cursor to the window bottom to access the toolbar.
  • Page 91: Play Smart Searched Video

    Video Recorder User Manual Network Figure 10-2 Playback Interface Figure 10-3 Toolbar of Playback  Click the channel(s) to execute simultaneous playback of multiple channels. The playing speed of 256X is supported. 10.1.3 Play Smart Searched Video In the smart playback mode, the device can analyze the video containing the motion, line or intrusion detection information, mark it in red color and play the smart searched video.
  • Page 92: Play Custom Searched Files

    Video Recorder User Manual Network Figure 10-4 Playback by Smart Search Step 5 Set the rules and areas for smart search of line crossing detection, intrusion detection or motion detection event triggered recording. Line Crossing Detection  Click the icon. Click on the image to specify the start point and end point of the line.
  • Page 93: Video Synopsis

    Video Recorder User Manual Network Figure 10-5 Custom Search Step 5 Click Search. Figure 10-6 Custom Searched Video Files Step 6 On the search results interface, select a file and click to start playing the video. 10.1.5 Video Synopsis Purpose: Video synopsis is an approach to create a short video summary of a long video.
  • Page 94: Play Tag Files

    Video Recorder User Manual Network Step 2 Click in toolbar. Figure 10-7 Synopsis Playback Step 3 Select a camera in channel list. Step 4 Specify Start Time and End Time. The duration must be within 24 hours. Step 5 Click Search to start play. Step 6 Optionally, double click a target on the playback window.
  • Page 95 Video Recorder User Manual Network Max. 64 tags can be added to a single video file. Edit Tag Files Step 1 Go to Playback. Step 2 Click Tag. The available tags are white marked and displayed in the time bar. Step 3 Point the white marked tag in the time bar to access the tag information.
  • Page 96: Play Event Files

    Video Recorder User Manual Network Figure 10-9 Tag Search Step 4 Click Search. Figure 10-10 Searched Tag Files Step 5 On the search results interface, select a tag file and click to start playing the video. 10.1.7 Play Event Files Purpose Play back video files on one or several channels searched by event type (e.g., alarm input, motion detection, line crossing detection, face detection, vehicle detection, etc.).
  • Page 97: Play By Sub-Periods

    Video Recorder User Manual Network Step 5 On the search results interface, select an event video file/picture file and double click to start playing the video. Figure 10-11 Event Files Step 6 You can click button to play 30s backward or forward.. ...
  • Page 98: Play Log Files

    Video Recorder User Manual Network According to the defined number of split-screens, the video files on the selected date can be divided into average segments for playback. E.g., if there are video files existing between 16:00 and 22:00, and the 6-screen display mode is selected, then it can play the video files for 1 hour on each screen simultaneously.
  • Page 99: Playback Operations

    Video Recorder User Manual Network Step 1 Go to Playback. Step 2 Click the icon at the left bottom corner. Step 3 Select and click the button or double click to play the file. 10.2 Playback Operations 10.2.1 Set Play Strategy in Smart/Custom Mode Purpose: When you are in the smart or custom video playback mode, you can set the playing speed separately for the normal video and the smart/custom video, or you can select to skip the normal...
  • Page 100: Switch Between Main Stream And Sub-Stream

    Video Recorder User Manual Network  : Set the start time and end time of the video clipping.  : Export the video clips to the local storage device. 10.2.3 Switch between Main Stream and Sub-Stream You can switch between the main stream and the sub-stream during the playback. : Play the video in main stream.
  • Page 101: Fast View

    Video Recorder User Manual Network  360° Panorama ( ): Switch the live view image to the 360° panorama view.  PTZ Expansion ( ): The PTZ Expansion is the close-up view of some defined area in the fisheye view or panorama expansion, and it supports the electronic PTZ function, which is also called e-PTZ.
  • Page 102: Chapter 11 Event And Alarm Settings

    Video Recorder User Manual Network Chapter 11 Event and Alarm Settings 11.1 Configure Arming Schedule Step 1 Select the Arming Schedule tab. Step 2 Choose one day of a week and set the time segment. Up to eight time periods can be set within each day.
  • Page 103 Video Recorder User Manual Network Figure 11-2 Set Linkage Actions Step 2 Select the normal linkage actions, trigger alarm output or trigger recording channel.  Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring.
  • Page 104: Configure Motion Detection Alarm

    Video Recorder User Manual Network It will send an exception or alarm signal to the remote alarm host when an event occurs. The alarm host refers to the PC installed with Remote Client. The alarm signal will be transmitted automatically at detection mode when remote alarm host is configured.
  • Page 105 Video Recorder User Manual Network Figure 11-3 Set Motion Detection Step 2 Select the camera to configure the motion detection. Step 3 Check Enable. Step 4 Set the motion detection area.  Full screen: click to set the full-screen motion detection for the image. ...
  • Page 106: Configure Video Loss Alarm

    Video Recorder User Manual Network 11.4 Configure Video Loss Alarm Purpose: The video loss detection enables to detect video loss of a channel and take alarm response action(s). Step 1 Go to System> Event>Normal Event>Video Loss Figure 11-4 Set Video Loss Detection Step 2 Select the camera to configure the video loss detection.
  • Page 107: Configure Video Tampering Alarm

    Video Recorder User Manual Network 11.5 Configure Video Tampering Alarm Purpose: The video tampering detection enables to trigger alarm when the camera lens is covered and take alarm response action(s). Step 1 Go to System> Event>Normal Event>Video Tampering. Step 2 Select the camera to configure the video tampering detection. Figure 11-5 Set Video Tampering Setting Step 3 Check Enable.
  • Page 108: Configure Sensor Alarms

    Video Recorder User Manual Network 11.6 Configure Sensor Alarms Purpose: Set the handling action of an external sensor alarm. 11.6.1 Configure Alarm Input Step 1 Go to System> Event>Normal Event>Alarm Input Step 2 Select an alarm input item from the list and click Figure 11-6 Alarm Input Step 3 Select the alarm input type to N.C or N.O.
  • Page 109: Configure One-Key Disarming

    Video Recorder User Manual Network 11.6.2 Configure One-Key Disarming The one-key disarming enables the device to disarm the alarm input 1 by one-key operation. Step 1 Go to System> Event>Normal Event>Alarm Input Step 2 Select the alarm input1 item from the list and click Step 3 Select the alarm input type to N.C or N.O.
  • Page 110 Video Recorder User Manual Network Step 1 Go to System> Event>Normal Event>Alarm Output. Step 2 Select an alarm output item from the list and click Step 3 Edit the alarm name. Step 4 Select the dwell time (the alarm duration) from 5s to 600s, or Manually Clear. Manually Clear: you should manually clear the alarm when the alarm occurs.
  • Page 111: Configure Exceptions Alarm

    Video Recorder User Manual Network 11.7 Configure Exceptions Alarm The exception events can be configured to take the event hint in the live view window, trigger alarm output and linkage actions. Step 1 Go to System> Event>Normal Event>Exception. Step 2 (Optional) Enable the event hint if you want to display the event hint in the live view window. Check the checkbox of Enable Event Hint.
  • Page 112 Video Recorder User Manual Network Figure 11-10 Exceptions Handling Step 4 Set the normal linkage and alarm output triggering. Refer to Chapter 11.2 Configure Alarm Linkage Actions.
  • Page 113: Alarm Linkage Actions

    Video Recorder User Manual Network 11.8 Alarm Linkage Actions Purpose: Alarm linkage actions will be activated when an alarm or exception occurs. 11.8.1 Configure Auto-switch Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring.
  • Page 114: Configure Email Linkage

    Video Recorder User Manual Network Step 2 Set the alarm host IP and alarm host port. Step 3 Go to the Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.). Step 4 Select the Notify Surveillance Center. 11.8.4 Configure Email Linkage The system can send an email with alarm information to a user or users when an alarm is detected.
  • Page 115: Trigger Or Clear Alarm Output Manually

    Video Recorder User Manual Network Step 2 Select the PTZ Linkage. Step 3 Select the camera to perform the PTZ actions. Step 4 Select the preset/patrol/pattern No. to call when the alarm events occur. Figure 11-11 PTZ Linkage You can set one PTZ type only for the linkage action each time. 11.9 Trigger or Clear Alarm Output Manually Purpose: Sensor alarm can be triggered or cleared manually.
  • Page 116 Video Recorder User Manual Network Figure 11-12 Alarm Output...
  • Page 117: Chapter 12 Vca Event Alarm

    Video Recorder User Manual Network Chapter 12 VCA Event Alarm The device supports receiving the VCA detections sent by connected IP cameras. Enable and configure the VCA detection on the IP camera settings interface first.  VCA detections must be supported by the connected IP camera. ...
  • Page 118: Vehicle Detection

    Video Recorder User Manual Network Step 4 Check Enable Face Detection. Step 5 Optionally, check Save VCA Picture to save the captured pictures of face detection. Step 6 Drag the Sensitivity slider to set the detection sensitivity. Sensitivity range: [1-5]. The higher the value is, the more easily the face can be detected.
  • Page 119: Line Crossing Detection

    Video Recorder User Manual Network Step 6 Set the arming schedule. Refer to Chapter 11.1 Configure Arming Schedule. Step 7 Set the linkage actions. Refer to Chapter 11.2 Configure Alarm Linkage Actions. Step 8 Configure rules, including Area Settings, Picture, Overlay Content, and Blacklist and Whitelist.
  • Page 120 Video Recorder User Manual Network Step 5 Optionally, check Save VCA Picture to save the captured pictures of line crossing detection. Step 6 Follow the steps to set the line crossing detection rules and detection areas. 3) Select an Arming Region to configure. Up to 4 arming regions are selectable. 4) Select the Direction as A<->B, A->B, or A<-B.
  • Page 121: Intrusion Detection

    Video Recorder User Manual Network Step 11 Click Apply to save the settings. Step 12 Configure Alarm Linkage Actions. Step 13 Click Apply. 12.4 Intrusion Detection Purpose: Intrusion detection function detects people, vehicle or other objects which enter and loiter in a pre-defined virtual region, and some certain actions can be taken when the alarm is triggered.
  • Page 122: Region Entrance Detection

    Video Recorder User Manual Network longer than the threshold, device will trigger an alarm. Its range is [1s-10s]. − Sensitivity: The size of the object that can trigger the alarm. The higher the value is, the more easily the detection alarm can be triggered. Its range is [1-100].
  • Page 123: Region Exiting Detection

    Video Recorder User Manual Network Figure 12-6 Region Entrance Detection Step 3 Select a Camera to configure. Step 4 Check Enable Region Entrance Detection checkbox. Step 5 Optionally, check Save VCA Picture checkbox to save the captured pictures of region entrance detection.
  • Page 124: Unattended Baggage Detection

    Video Recorder User Manual Network Step 2 Click Region Exiting. Figure 12-7 Region Exiting Detection Step 3 Select a Camera to configure. Step 4 Check Enable Region Exiting Detection. Step 5 Optionally, check Save VCA Picture to save the captured pictures of region exiting detection. Step 6 Follow the steps to set the detection rules and detection areas.
  • Page 125 Video Recorder User Manual Network Unattended baggage detection function detects the objects left over in the pre-defined region such as the baggage, purse, dangerous materials, etc., and a series of actions can be taken when the alarm is triggered. Step 1 Go to System > Event > Smart Event. Step 2 Click Unattended Baggage.
  • Page 126: Object Removal Detection

    Video Recorder User Manual Network Step 8 Set the linkage actions. Refer to Chapter 11.2 Configure Alarm Linkage Actions. Step 9 Click Apply. 12.8 Object Removal Detection Purpose: Object removal detection function detects the objects removed from the pre-defined region, such as the exhibits on display, and a series of actions can be taken when the alarm is triggered.
  • Page 127: Audio Exception Detection

    Video Recorder User Manual Network Time Threshold: The time of the objects removed from the region. If the value is 10, alarm is triggered after the object disappeared from the region for 10s. Its range is [5s-20s]. Sensitivity: The similarity degree of the background image. Usually, when the sensitivity is high, a very small object taken from the region can trigger the alarm.
  • Page 128: Sudden Scene Change Detection

    Video Recorder User Manual Network Audio Loss Exception: Detects the sound steep rise in the scene. You can set the detection sensitivity and threshold for sound steep rise. You need to configure its Sensitivity and Sound Intensity Threshold. Sensitivity: The smaller the value is, the more severe the change should be to trigger the detection.
  • Page 129: Defocus Detection

    Video Recorder User Manual Network Figure 12-11 Sudden Scene Change Step 3 Select a Camera to configure. Step 4 Check Enable Sudden Scene Change Detection. Step 5 Optionally, check Save VCA Picture to save the captured pictures of sudden scene change detection.
  • Page 130: Pir Alarm

    Video Recorder User Manual Network Figure 12-12 Defocus Detection Step 3 Select a Camera to configure. Step 4 Check Enable Defocus Detection. Step 5 Optionally, check Save VCA Picture to save the captured pictures of defocus detection. Step 6 Drag the Sensitivity slider to set the detection sensitivity. Sensitivity range: [1-100]. The higher the value is, the more easily the defocus image can be detected.
  • Page 131 Video Recorder User Manual Network Figure 12-13 FIR Alarm Step 3 Select a Camera to configure. Step 4 Check PIR Alarm. Step 5 Optionally, check Save VCA Picture to save the captured pictures of PIR alarm. Step 6 Set the arming schedule. Refer to Chapter 11.1 Configure Arming Schedule. Step 7 Set the linkage actions.
  • Page 132: Chapter 13 Smart Analysis

    Video Recorder User Manual Network Chapter 13 Smart Analysis With the configured VCA detection, the device supports the smart analysis for people counting and heat map. 13.1 People Counting Purpose: The Counting is used to calculate the number of people entered or left a certain configured area and form in daily/weekly/monthly/annual reports for analysis.
  • Page 133 Video Recorder User Manual Network Step 3 Select the report type as Daily Report, Weekly Report, Monthly Report, or Annual Report. Step 4 Set the Data to analyze. Figure 13-2 Heat Map Interface Step 5 Click Counting. Then the results displayed in graphics marked in different colors will show. As shown in the figure above, red color block (255, 0, 0) indicates the most welcome area, and blue color block (0, 0, 255) indicates the less-popular area.
  • Page 134: Chapter 14 Network Settings

    Video Recorder User Manual Network Chapter 14 Network Settings 14.1 Configure TCP/IP Settings Purpose TCP/IP settings must be properly configured before you can operate the device over network. Step 1 Go to System > Network > TCP/IP. Figure 14-1 TCP/IP Settings Step 2 Select Net-Fault Tolerance or Multi-Address Mode under Working Mode.
  • Page 135: Configure Hik-Connect

    Video Recorder User Manual Network  Check Enable DHCP to obtain IP settings automatically if a DHCP server is available in the network.  Valid range of MTU value is 500 to 9676. Step 4 Click Apply. 14.2 Configure Hik-Connect Purpose Hik-Connect provides mobile phone application as well as service platform to access and manage your connected devices with remote access to the video security system.
  • Page 136: Configure Ddns

    Video Recorder User Manual Network Step 3 (Optional) Check Custom and enter the server address as needed. The default server address is dev.hik-connect.com. Step 4 (Optional) Check Enable Stream Encryption and verification code will be required for remote access and live view. Step 5 Click Apply.
  • Page 137: Configure Pppoe

    Video Recorder User Manual Network Figure 14-3 DDNS Settings Step 7 Click Apply. 14.4 Configure PPPoE If the device is connected to Internet through PPPoE, you need to configure user name and password accordingly under System > Network > TCP/IP > PPPoE. Contact your Internet service provider for details about PPPoE service.
  • Page 138: Configure Snmp

    Video Recorder User Manual Network Figure 14-4 NTP Settings Step 2 Check Enable. Step 3 Configure NTP settings as need.  Interval (min): Time interval between two time synchronization with NTP server.  NTP Server: IP address of the NTP server. ...
  • Page 139: Configure Email

    Video Recorder User Manual Network Figure 14-5 SNMP Settings Step 2 Check Enable. A message will pop up to prompt possible security risk and click Yes to continue. Step 3 Configure the SNMP settings as needed.  Trap Address: IP address of the SNMP host. ...
  • Page 140 Video Recorder User Manual Network Step 1 Go to System > Network > Advanced > Email. Figure 14-6 Email Settings Step 2 Configure the following Email settings.  Enable Server Authentication: Check to enable the function if the SMTP server requires user authentication and enter user name and password accordingly.
  • Page 141: Configure Ports

    Video Recorder User Manual Network 14.8 Configure Ports You can configure different types of ports to enable relevant functions. Go to System > Network > Advanced > More Settings and configure port settings as needed.  Alarm Host IP/Port: With a remote alarm host configured, the device will send the alarm event or exception message to the host when an alarm is triggered.
  • Page 142 Video Recorder User Manual Network Figure 14-7 Port Settings...
  • Page 143: Chapter 15 Hot Spare Device Backup

    Video Recorder User Manual Network Chapter 15 Hot Spare Device Backup Purpose: The device can form an N+1 hot spare system. The system consists of several working devices and a hot spare device; when the working device fails, the hot spare device switches into operation, thus increasing the reliability of the system.
  • Page 144: Set Working Device

    Video Recorder User Manual Network  The camera connection will be disabled when the device works in the hot spare mode.  It is highly recommended to restore the defaults of the device after switching the working mode of the hot spare device to normal mode to ensure the normal operation afterwards. 15.2 Set Working Device Step 1 Go to System >...
  • Page 145 Video Recorder User Manual Network Table 15-1 Working Status Descrption Working Status Description No record The working device works properly. Backing up The working device gets offline, the hot spare device will record the video of the IP camera connected to the working device for backup The record backing up can be functioned for 1 working device at a time.
  • Page 146: Chapter 16 System Maintenance

    Video Recorder User Manual Network Chapter 16 System Maintenance 16.1 Storage Device Maintenance 16.1.1 Configure Disk Clone Purpose: Select the HDDs to clone to eSATA HDD. Before you start: Connect an eSATA disk to the device. Step 1 Go to Maintenance > HDD Operation > HDD Clone. Figure 16-1 HDD Clone Step 2 Check the HDD to clone.
  • Page 147: Detection

    Video Recorder User Manual Network Figure 16-2 Message Box 16.1.2 S.M.A.R.T Detection Purpose: The device provides the HDD detection function such as the adopting of the S.M.A.R.T. and the Bad Sector Detection technique. The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures.
  • Page 148: Bad Sector Detection

    Video Recorder User Manual Network Figure 16-3 S.M.A.R.T Settings Interface If you want to use the HDD even when the S.M.A.R.T. checking is failed, you can check the checkbox of the Continue to use the disk when self-evaluation is failed item. 16.1.3 Bad Sector Detection Step 1 Go to Maintenance >...
  • Page 149: Hdd Health Detection

    Video Recorder User Manual Network Figure 16-4 Bad Sector Detection  You can also pause/resume or cancel the detection.  After testing completed, you can click Error information button to see the detailed damage information. 16.1.4 HDD Health Detection Purpose: You can view the health status of Seagate HDD that generated after October 1th, 2017 and capacity ranges from 4 TB to 8 TB.
  • Page 150: Search & Export Log Files

    Video Recorder User Manual Network Figure 16-5 Health Detection Step 2 Click a HDD to view details. 16.2 Search & Export Log Files Purpose: The operation, alarm, exception and information of the device can be stored in log files, which can be viewed and exported at any time.
  • Page 151: Export The Log Files

    Video Recorder User Manual Network Figure 16-6 Log Search Results Up to 2000 log files can be displayed each time. Related Operation:  Click the button or double click it to view its detailed information.  Click the button to view the related video file. 16.2.2 Export the Log Files Before You Start: Connect a storage device to your device.
  • Page 152: Import/Export Ip Camera Configuration Files

    Video Recorder User Manual Network Figure 16-7 Export Log Files Step 3 On the Export interface, select the storage device from the dropdown list of Device Name. Step 4 Select the format of the log files to be exported. Up to 15 formats are selectable. Step 5 Click the Export to export the log files to the selected storage device.
  • Page 153 Video Recorder User Manual Network Step 3 Export or import the IP camera configuration files.  Click Export to export configuration files to the selected local backup device.  To import a configuration file, select the file from the selected backup device and click the Import button.
  • Page 154: Import/Export Device Configuration Files

    Video Recorder User Manual Network 16.4 Import/Export Device Configuration Files Purpose: The configuration files of the device can be exported to local device for backup; and the configuration files of one device can be imported to multiple devices if they are to be configured with the same parameters.
  • Page 155: Upgrade System

    Video Recorder User Manual Network 16.5 Upgrade System Purpose: The firmware on your device can be upgraded by local backup device or remote FTP server. 16.5.1 Upgrade by Local Backup Device Before You Start: Connect your device with a local storage device with update firmware file. Step 1 Go to Maintenance>Upgrade.
  • Page 156 Video Recorder User Manual Network Figure 16-10 FTP Upgrade Interface Step 3 Enter the FTP Server Address in the text field. Step 4 Click the Upgrade button to start upgrading. Step 5 After the upgrading is complete, reboot the device to activate the new firmware.
  • Page 157: Restore Default Settings

    Video Recorder User Manual Network 16.6 Restore Default Settings Step 1 Go to Maintenance > Default. Figure 16-11 Restore Defaults Step 2 Select the restoring type from the following three options. Restore Defaults: Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.
  • Page 158 Video Recorder User Manual Network HTTP You can choose to disable the HTTP, or set the HTTP authentication when it is enabled as demand to enhance the access security. By default, the HTTP service is enabled. Setting HTTP Authentication Purpose If you need to enable the HTTP service, you can set the HTTP authentication to enhance the access security.
  • Page 159: Managing Onvif User Accounts

    Video Recorder User Manual Network RTSP Authentication Purpose You can specifically secure the stream data of live view by setting the RTSP authentication. Step 1 Go to System > System Service> System Service. Figure 16-13 RTSP Authentication Step 2 Select the authentication type. Two authentication types are selectable: digest and digest/basic.
  • Page 160: Managing Ip Camera Activation

    Video Recorder User Manual Network Figure 16-14 Add User Step 4 Edit the user name, and enter the strong password. Step 5 Select the user level to Media User, Operator and Admin. Step 6 Click OK to save the settings. Result: The added user accounts have the permission to connect other devices to the device via ONVIF protocol.
  • Page 161 Video Recorder User Manual Network Figure 16-15 Change IP Camera Activation Password Step 4 In the text filed of the IP Camera Activation Password, enter the new strong password for the cameras. Step 5 Click Apply to have the following pop-up attention box. Figure 16-16 Attention Step 6 Click Yes to duplicate the current password to the IP cameras which are connected with the default protocol.
  • Page 162: Chapter 17 General System Settings

    Video Recorder User Manual Network Chapter 17 General System Settings 17.1 Configure General Settings Purpose: You can configure the BNC output standard, VGA output resolution, mouse pointer speed through the System > General interface. Step 1 Go to System > General. Figure 17-1 General Settings Interface Step 2 Configure the following settings.
  • Page 163: Configure Date & Time

    Video Recorder User Manual Network Auto Logout: Set timeout time for menu inactivity. E.g., when the timeout time is set to 5 Minutes, then the system will exit from the current operation menu to live view screen after 5 minutes of menu inactivity. Mouse Pointer Speed: Set the speed of mouse pointer;...
  • Page 164: Configure Dst Settings

    Video Recorder User Manual Network 17.3 Configure DST Settings The DST (daylight saving time) refers to the period of the year when clocks are moved one period ahead. In some areas worldwide, this has the effect of creating more sunlit hours in the evening during months when the weather is the warmest.
  • Page 165 Video Recorder User Manual Network Figure 17-4 User Management Interface Step 2 Click Add to enter the operation permission interface. Step 3 Enter the admin password and click OK. Figure 17-5 Add User Step 4 In the Add User interface, enter the information for new user, including User Name, Password, Confirm (password), User Level (Operator/Guest) and User’s MAC Address.
  • Page 166: Set The Permission For A User

    Video Recorder User Manual Network Operator: The Operator user level has permission of Two-way Audio in Remote Configuration and all operating permission in Camera Configuration by default. Guest: The Guest user has no permission of Two-way Audio in Remote Configuration and only has the local/remote playback in the Camera Configuration by default.
  • Page 167 Video Recorder User Manual Network Figure 17-7 User Permission Settings Interface Step 3 Set the operating permission of Local Configuration, Remote Configuration and Camera Configuration for the user.  Local Configuration Local Log Search: Searching and viewing logs and system information of device. Local Parameters Settings: Configuring parameters, restoring factory default parameters and importing/exporting configuration files.
  • Page 168: Edit The Admin User

    Video Recorder User Manual Network Remote Alarm Control: Remotely arming (notify alarm and exception message to the remote client) and controlling the alarm output. Remote Advanced Operation: Remotely operating HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output. Remote Shutdown/Reboot: Remotely shutting down or rebooting the device.
  • Page 169: Please Refer To Chapter 2.2 Activate The Device

    Video Recorder User Manual Network Figure 17-8 Edit User (Admin) Step 3 Edit the admin user information as demand, including the new admin password (strong password is required), and MAC address. Step 4 Edit the unlock pattern for the admin user account. 19) Check the checkbox of Enable Unlock Pattern to enable the use of unlock pattern when logging in to the device.
  • Page 170 Video Recorder User Manual Network You can click the to show the characters input. Figure 17-9 Setting Admin Password We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.
  • Page 171: Set Local Live View Permission For Non-Admin Users

    Video Recorder User Manual Network Figure 17-10 Set Unlock Patter for Admin User Step 5 Click the of Export GUID to enter the reset password interface to export the GUID file for the admin user account. When the admin password is changed, you can export the new GUID to the connected U flash disk in the Import/Export interface for the future password resetting.
  • Page 172: Edit The Operator/Guest User

    Video Recorder User Manual Network Figure 17-11 Enable Live View Permission Step 5 Click of non-admin user. Step 6 Enter Camera Configuration tab. Step 7 Select Camera Permission as Local Live View. Step 8 Select cameras to live view. Step 9 Click OK. 17.5.3 Edit the Operator/Guest User You can edit the user information, including user name, password, permission level and MAC address.
  • Page 173: Delete A User

    Video Recorder User Manual Network Figure 17-12 Edit User (Operator/Guest) Step 3 Edit the user information as demand, including the new password (strong password is required), and MAC address. 17.5.4 Delete a User The admin user account has the permission to delete the operator/guest user account. Step 1 Go to System >...
  • Page 174: Chapter 18 Server Board Operation

    Video Recorder User Manual Network Chapter 18 Server Board Operation 18.1 Enable Server Board Protection Mode Purpose: If the Server Board Protection Mode function is enabled, when the server board has abnormally shut down for one minute, the storage board will restart the server board. Step 1 Go to System >...
  • Page 175: Chapter 19 Appendix

    (1280x1024)/60Hz, 720p (1280x 720)/60Hz, XGA (1024x768)/60Hz board Audio output 1-ch, RCA (2.0 Vp-p, 1 KΩ) Two-way audio input 1-ch, RCA (2.0Vp-p, 1KΩ) Audio/video Decoding format H.265, H.265+, H.264, H.264+,MPEG4, MJPEG (for Hikvision IP camera only) decoding Video resolution 12MP/8MP/7MP/6MP/5MP/3MP/1080p/UXGA/720p/VGA/4CIF/DCIF/2CIF/CIF/QCIF Synchronous 16-ch playback Capability H.264, H.264+, H.265, and H.265+ stream: 20@1080p;...
  • Page 176: Glossary

    Video Recorder User Manual Network 19.2 Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the device, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.
  • Page 177: Troubleshooting

    Step 7 Check if the fault is solved by the step 1 to step 3. Step 8 If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  There is an audible warning sound “Di-Di-Di-DiDi” after a new bought device starts up.
  • Page 178 Step 12 Check if the fault is solved by the step 1 to step 3. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  The status of the added IP camera displays as “Disconnected” when it is connected through Private Protocol.
  • Page 179 Video Recorder User Manual Network If not, please contact the engineer from Hikvision to do the further process.  The IP camera frequently goes online and offline and the status of it displays as “Disconnected”. Possible Reasons: − The IP camera and the device versions are not compatible.
  • Page 180 Step 24 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  Live view stuck when video output locally.
  • Page 181 Step 27 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  Live view stuck when video output remotely via the Internet Explorer or platform software.
  • Page 182 If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  When using the device to get the live view audio, there is no sound or there is too much noise, or the volume is too low.
  • Page 183 Step 35 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  The image gets stuck when device is playing back by single or multi-channel.
  • Page 184 Video Recorder User Manual Network If not, please contact the engineer from Hikvision to do the further process.  No record file found in the device local HDD, and prompt “No record file found”. Possible Reasons: − The time setting of system is incorrect.
  • Page 185 Video Recorder User Manual Network UD07819B...

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