Lexmark MX822adxe User Manual page 285

Troubleshooting
Action
Step 2
Decrease the incoming fax transmission speed.
a
From the control panel, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Admin Controls.
b
In the Max Speed menu, select a lower transmission speed.
Is the fax print quality satisfactory?
Missing information on the fax cover page
Action
a
Turn off the printer, wait for about 10 seconds, and then turn on
the printer.
b
Send or retrieve the fax.
Is there missing information on the fax cover page?
Cannot send the fax cover page from the computer
Action
Step 1
a
Make sure that the print driver is updated. For more information,
see "Installing the printer software" on page
b
Send the fax.
Can you send the fax cover page?
Step 2
a
From the document that you are trying to fax, open the Print
dialog.
b
Select the printer, and then click Properties, Preferences,
Options, or Setup.
c
Click Fax, and then clear the Always display settings prior to
faxing setting.
d
Send the fax.
Can you send the fax cover page?
Yes
The problem is
solved.
No
The problem is
solved.
Yes
The problem is
solved.
316.
The problem is
solved.
285
No
Contact customer
support.
Yes
Contact customer
support.
No
Go to step 2.
Contact customer
support.