Lexmark MX822adxe User Manual page 276

Troubleshooting
Action
Step 2
a
Make sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b
Send the print job.
Does the envelope seal when printing?
Collated printing does not work
Action
Step 1
a
From the control panel, navigate to:
Settings > Print > Layout > Collate
b
Touch On [1,2,1,2,1,2].
c
Print the document.
Is the document collated correctly?
Step 2
a
From the document that you are trying to print, open the Print
dialog, and then select Collate.
b
Print the document.
Is the document collated correctly?
Step 3
a
Reduce the number of pages to print.
b
Print the document.
Are the pages collated correctly?
Paper curl
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
navigate through the settings.
Yes No
Contact customer The problem is
support. solved.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
The problem is Contact
solved. support.
276
customer
to