Datalogic Pegaso Falcon Quick Reference Manual page 28

Troubleshooting
Problem
Rechargeable
battery pack did
not charge.
Characters are not
visible on the
display.
No sound is
audible.
The Pegaso turns
itself off.
During data
communication, no
data was
transmitted, or
transmitted data
was incomplete.
The Pegaso does
not accept scan
input.
26
Possible Cause
Battery failure.
The unit was removed
from the dock while
battery was charging.
The Pegaso is not
powered on.
The ambient room
light is too dark or low.
Volume setting is low
or turned off.
The Pegaso is inac-
tive.
The Pegaso was
removed from dock or
unplugged from host
PC during communi-
cations.
Incorrect cable config-
uration.
Communication soft-
ware was incorrectly
installed or config-
ured.
The scan window is
dirty.
The scanning applica-
tion is not loaded.
Unreadable bar code. Be sure the symbol is not defaced.
Distance from scan
window to bar code is
incorrect.
The Pegaso is not
programmed for a
symbology.
Pegaso™ Industrial PDA with Windows
Solution
Replace the battery. If the terminal still does
not work, do a warm reset, then a cold reset;
refer to Resetting the Pegaso
Insert the Pegaso in dock and begin charging.
The battery pack and backup battery require 4
hours to fully charge.
Press <PWR>.
The Ambient Light Sensor may not be function-
ing properly.
Adjust the sound by going to
> Control Panel > Volume & Sounds
Scan a bar code from the PRG.
The Pegaso turns off after a period of inactivity.
You can set duration from 1-30 minutes. Refer
to the PRG.
Replace the terminal in the dock or replace the
serial cable, and retransmit.
See your System Administrator.
Perform setup as described in the PRG.
Carefully wipe the scanning window with a soft,
clean cloth. Do not use abrasives.
Verify unit is loaded with a scanning applica-
tion. See your System Administrator.
Be sure you are in proper scanning range.
Be sure the terminal is programmed to accept
the type of bar code you are scanning. Try
using FF3A to turn on maximum defaults, as
described in "Programming Parameters" in the
PRG.
on page 2-22.
Start > Settings
--OR --
®
CE