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Troubleshooting
Related Manuals for Datalogic Industrial PDA
Summary of Contents for Datalogic Industrial PDA
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Page 1: Quick Reference Guide
Industrial PDA with Windows ® Pegaso in Dock Pegaso Quick Reference Guide... - Page 2 Datalogic Mobile, Inc 1505 Westec Dr. Eugene, Oregon 97402 Telephone: (541) 743-4800 Fax: (541) 743-4900 An Unpublished Work - All rights reserved. No part of the contents of this documentation or the procedures described therein may be reproduced or transmitted in any form or by any means without prior written per- mission of Datalogic Mobile, Inc.
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Page 3: Table Of Contents
Pegaso™ Industrial PDA with Windows Overview ... 3 Features ... 3 Getting Started ... 5 Powering the Pegaso ... 5 Battery Pack ... 5 Installing the Battery Pack ... 7 Battery Power ... 8 System Tray Battery Status Indicators ... 8 Charging the Batteries ... - Page 4 Dutch ... 57 Swedish ... 57 Finnish ... 58 Norwegian ... 58 Portuguese ... 59 Spanish ... 59 Chinese ... 60 Japanese ... 61 Europe – EU Declaration of Conformity ...62 ® ® ® Windows ® Pegaso™ Industrial PDA with Windows ®...
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Page 5: Pegaso Industrial Pda With Windows Ce
Overview The Datalogic Pegaso industrial PDA combines the flexibility of Windows ™ CE with the power of the Intel XScale processor, Wi-Fi wireless technology, a large color display, and laser scanning in an ergonomic PDA. The Pegaso is a rugged device suitable for both Commercial and Industrial environments, as... - Page 6 For a complete description of each key on the Pegaso, refer to page manual. Also refer to the Pegaso Windows available on the Pegaso Product CD included with each unit, or from the Data- logic Mobile web site at www.mobile.datalogic.com. Pegaso™ Industrial PDA with Windows Speaker Stylus Battery Pack...
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Page 7: Getting Started
Getting Started Before using the Pegaso for the first time, you must install the Battery Pack into the unit, then charge both the Battery Pack and the Backup Battery. See Install- ing the Battery Pack on page 7 for instructions You must charge the battery pack and backup battery in a dock or with a power cable prior to your first use of the Pegaso. - Page 8 The use of other power supplies can dam- age the unit and void your warranty. Refer to the PRG for the correct power supplies and Accessories. Pegaso™ Industrial PDA with Windows ®...
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Page 9: Installing The Battery Pack
Battery usage by children should be supervised. • Avoid dropping the PDA or battery. If the PDA or battery is dropped, especially on a hard surface, and the user suspects dam- age, return it to a service center for inspection. -
Page 10: Battery Power
The dialog comes up every five minutes until Condition you charge the backup battery. Pegaso™ Industrial PDA with Windows Battery Latch (push in to release) Battery Status Icons... - Page 11 Battery Icon Status Battery Charging This icon indicates that the battery pack is currently charging. Condition Battery Low This icon indicates that the battery pack is low. Condition When the battery pack is very low, the system tray shows a very Battery Very low battery CAUTION icon.
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Page 12: Charging The Batteries
Dock or Charger No effect Battery Charge LED(s) Simulta- neously Charges Backup Bat- tery Pegaso™ Industrial PDA with Windows Table 2 on page 10 Pegaso Charging slot of connected to an Dock (Single or external power Four-Slot) supply 4-6 hours... -
Page 13: Charging With The Dock
Battery Power Charging with the Dock A Single-Slot Dock powered by an external power supply (AC adaptor) is avail- able for the Pegaso. Pegasos communicate with the host PC using Microsoft ActiveSync protocol via either a USB or serial port. Two methods exist for charging a battery pack using a Single-Slot Dock. -
Page 14: Charging With A Battery Charger
At first use or cold reset, the unit will go through an initial bootup sequence: Touchscreen Calibration on page 13. Getting Connected on page 13. IP Network Setup on page 13. Setting the Date and Time on page 15. Pegaso™ Industrial PDA with Windows ®... -
Page 15: Touchscreen Calibration
Touchscreen Calibration Figure 5. Touchscreen Calibration Getting Connected Bluetooth Setup Open the Bluetooth control panel at Bluetooth Manager Search for available Bluetooth Devices by tapping the button for the type of device you want Create a pairing by double tapping the listing for the device you want and selecting the service. - Page 16 To make setting changes tap The default password is For more detailed information on making changes to settings, please refer to the PRG. Pegaso™ Industrial PDA with Windows Figure 6 DHCP or set static IP settings. Start > Settings > Control Panel.
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Page 17: Setting The Date And Time
Setting the Date and Time From the menu, select Start Control Panel > Date/Time navigate or change the time or date. Change the year by backspacing, or enter- ing a new year. Select the month to open a pull-down list of months. -
Page 18: Ambient Light Sensor
The Command Bar Use the bar at the top of the screen to perform tasks in programs, such Command as opening a file, saving a file, or editing a file. Refer to Figure 8 ® Pegaso™ Industrial PDA with Windows... -
Page 19: The Task Bar
Figure 8. Application Navigation Command Bar (Top) AC Power Indicator Task Bar (Bottom) Active Application Window Start Button The Task Bar bar at the bottom of the screen displays the start menu icon, an icon Task for the active program, the current time, and system icons for utilities loaded in memory, including the keyboard icon, which opens and closes the soft input panel (SIP). - Page 20 You can use the stylus to write words, numbers or symbols directly on the screen, and the result will be sent to the current application. A help screen will appear upon first use. Figure 10. Transcriber ® Pegaso™ Industrial PDA with Windows...
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Page 21: Keypad
Keypad The Pegaso is available with a 19-key keypad. Refer to the PRG for information on configuring the keypad. Table 3. Keypad Overview - Special Keys Key Name <Alpha> Press <Alpha> 19-key keypad. Numeric Normal mode, use the numeric keys to enter numbers. In Keys these keys can be used to type uppercase letters or punctuation. -
Page 22: Key Keypad
<ESC> <1> <2> <3> <4> <5> <6> <7> <8> <9> Pegaso™ Industrial PDA with Windows Figure 11 key to type letters, numbers, and symbols listed in SCAN SCAN PQRS WXYZ Period/ 0/Space once, twice, or more to cycle Table 5... - Page 23 Table 6. 19-Key Keymap Normal Period Period Enter Enter Bksp Bksp Down Down Left Left Right Right Alpha Alpha The FN+ALPHA state defaults to equivalent operation as the FN state. Quick Reference Guide Alpha pqrs wxyz Space Pause Menu PgUp PgDn Down Home...
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Page 24: Scanning Bar Codes
• Position it at a distance when scanning larger bar codes. • The laser is disabled after you release the key or after 10 seconds, or once a good scan is obtained. Pegaso™ Industrial PDA with Windows Press a Scan key or the Scan Trigger (on handle) to initiate a scan with the Pegaso. -
Page 25: Persistent Memory
Figure 13. Laser Beam Positions Correct Scanning Positions Ideal positioning Incorrect Scanning Positions Positioned too far to the right. Will not read entire bar code. The device beeps and the green LED indicator comes on until the trigger is released. The green LED and the beep tone indicate a good read. If the bar code scan failed, adjust the reading angle or distance. -
Page 26: Context Sensitive Help
All three keys must be held down for the unit to reset. Refer to location of the reset keys. 19-Key Pegaso — Press and hold: Pegaso™ Industrial PDA with Windows ” to open the context Press the three keys in the sequence shown. <AZ>... -
Page 27: Cold Reset
Figure 14. Warm Reset After Warm Reset • The splash screen will appear briefly. • The desktop appears with the application shortcuts on the screen. • The RF Network PC Card (if present) connects to the network system. The custom settings in the registry are persistent. Cold Reset A cold reset is a complete reset of the Pegaso in which all applications are forc- ibly closed and working RAM is cleared. -
Page 28: Safe Reset
You will be asked for confirmation of whether you want to perform a safe reset. Press to confirm or Enter 19-Key Pegaso — Press and hold: Pegaso™ Industrial PDA with Windows Figure 16 to cancel. <ESC> <5> Cold Reset Button for the location of ®... -
Page 29: Maintaining The Pegaso
Figure 16. Safe Reset After Safe Reset • The persistent registry is not restored • Persistent registry files are renamed so they will not be used to restore the registry on future resets • Items in the Startup folder will not run •... -
Page 30: Troubleshooting
Communication soft- was incomplete. ware was incorrectly installed or config- ured. Pegaso™ Industrial PDA with Windows Solution Ensure the battery is installed properly. Perform a cold reset. Refer to Pegaso on page 2-24. Re-download the firmware using the DFU in bootload mode. - Page 31 Problem Possible Cause The scan window is dirty. The scanning applica- tion is not loaded. Unreadable bar code. Be sure the symbol is not defaced. The Pegaso does Distance from scan not accept scan window to bar code is input. incorrect.
- Page 32 Pegaso™ Industrial PDA with Windows Solution In either case, if the Spare Battery LED is flashing red, do the following: 1. Disconnect the AC adapter from the dock.
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Page 33: Rf Connectivity Troubleshooting
RF Connectivity Troubleshooting Gather fac t s : • • START • • • • Does the terminal respond to a PING command from a PC? Potential Problems Ping terminal from host or use tracert to determi ne the location of the breakdown in communication. -
Page 34: Technical Support
If you do not have internet or email access, you may contact Datalogic technical support at (541) 743-4802. Resources Check the Datalogic Mobile website at for the latest www.mobile.datalogic.com updates for manuals, software and information about your product. ® Pegaso™ Industrial PDA with Windows... -
Page 35: Wavelink Avalanche Se
Quick Start As part of your recent Datalogic mobile device purchase, Datalogic is providing the pre-licensed software, Avalanche Site Edition ® Wavelink Corporation. Avalanche SE is a client management system designed to easily manage software and configuration updates to mobile devices. This document provides a brief overview of the core tasks needed to connect Avalanche SE to your mobile devices. - Page 36 Maintenance includes the highest level of quality in technical support and customer service from Wavelink’s experience tech- nical support representatives. To receive maintenance you must register Pegaso™ Industrial PDA with Windows www.wavelink.com. The Avalanche SE Reporting Tool is a Avalanche SE comes with one year of ®...
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Page 37: Access The Avalanche Se Console
either by completing the Maintenance Registration Form on the enclosed CD or via the Wavelink web site at www.wavelink.com/dlregister. Access the Avalanche SE Console Launch the console. > Wavelink Avalanche > Avalanche Console. admin and password Avalanche SE console appears. The console provides the administrative interface that allows you to configure and control your mobile devices. -
Page 38: Connect To Your Mobile Devices
Scan to Configure. • lanche SE to create barcode profiles that are generated from a network Pegaso™ Industrial PDA with Windows The view in this area changes Tools > User Management You can use the Scan to Configure utility in Ava-... -
Page 39: Manage Mobile Devices
profile. You can then print the profiles as barcodes and scan them using the Scan to Config option in the Enabler File menu. The network infor- mation from the scanned barcodes is stored in the Avalanche profile on the Enabler. For information about creating barcode profiles, refer to the Avalanche SE User Guide. -
Page 40: Configure Network And Wireless Settings
Configure General Settings. access the General Settings ing the button. From Edit Pegaso™ Industrial PDA with Windows From the Quick Start Network Profile Define the selection criteria to con- After creating a network profile, tab by selecting the network profile and click-... -
Page 41: Install Additional Software Packages
and configure IP Pools. You can also select whether you want the profile to manage the network and wireless settings and override any manual set- tings on the mobile device. Configure the network settings. work and/or wireless settings with the network profile, you can define when network and wireless settings take effect on the mobile devices. -
Page 42: Connect To Devices Using Remote Control
Remote Control can also be used for pre- senting software to an audience, rapid data entry and automated software test- ing. Pegaso™ Industrial PDA with Windows Define the selection criteria to This step is optional. - Page 43 The Remote Control software package is installed in the default software pro- file. You can launch the Remote Control console to configure the method by which you want to connect to your mobile devices. Obtain Remote Control licenses. on a per-device basis. You must have one license for each mobile device to which you want to connect.
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Page 44: Additional Resources
• Avalanche SE Services document • Avalanche SE Ports document • Migrating from Avalanche 3.6.3 to Avalanche SE document • Avalanche SE online help file • Avalanche Remote Control online help file Pegaso™ Industrial PDA with Windows Click within the Remote Control connection ®... -
Page 45: Datalogic Mobile Pegaso™ Windows ® Ce End User License Agreement
Datalogic Mobile Pegaso Windows ® ™ End User License Agreement Notice to End User: The Datalogic Product you have acquired contains Software, which is integral to the product’s operation. This Software is being provided to you under license, sub- ject to the terms and conditions of this Agreement. If you use the Datalogic Product, you will be deemed to have accepted the terms and conditions of this Agreement. -
Page 46: Limited Warranty
(5) years after the termination of this Agreement. 6. Limited Warranty. 6.1 Datalogic warrants that, under normal use and operation, the Datalogic Product will con- form substantially to the applicable Documentation for the period specified in the Documenta- ® Pegaso™ Industrial PDA with Windows... - Page 47 tion. During this period, for all reproducible nonconformities for which Datalogic has been given written notice, Datalogic will use commercially reasonable efforts to remedy nonconfor- mities verified by Datalogic. End User agrees to supply Datalogic with all reasonably requested information and assistance necessary to help Datalogic in remedying such non- conformities.
- Page 48 State of Oregon U.S.A, without regard to the rules governing conflicts of law. The state or federal courts of the State of Ore- ® Pegaso™ Industrial PDA with Windows...
- Page 49 gon located in either Multnomah or Lane counties shall have exclusive jurisdiction over all matters regarding this Agreement, except that Datalogic shall have the right, at its absolute discretion, to initiate proceedings in the courts of any other state, country, or territory in which End User resides, or in which any of End User's assets are located.
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Page 50: Appendix A: Microsoft ® Windows ® Ce End User License Agreement
End User License Agreement Datalogic is contractually obligated by Microsoft of our software end user license agreement: You have acquired a device (“DEVICE”) that includes software licensed by Datalogic from Microsoft Licensing Inc. or its affiliates (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “'online”... - Page 51 • Limitations on Reverse Engineering, Decompilation, and Disassembly, You may not reverse engineer, decompile, or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. • SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You may perma- nently transfer rights under this EULA only as part of a permanent sale or transfer of the Device, and only if the recipient agrees to this EULA.
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Page 52: Datalogic Mobile Pegaso™ Windows ® Ce Product Warranty
Datalogic Mobile Pegaso ™ Windows ® Product Warranty Warranty Pegaso products are guaranteed against defects in materials and workmanship for the period specified at the time of sale. This warranty shall apply to Pegaso PDAs, Base Stations for the Pegaso and Chargers for the Pegaso. Cables, mounts and other accessory items are specifi- cally warranted for a period of 90-days from product purchase. - Page 53 CONTINGENT DAMAGES REGARDLESS OF WHETHER DATALOGIC HAD ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES. Assignment Customer may not assign or otherwise transfer its rights or obligations under Warranty except to a purchaser or transferee of product. No attempted assignment or transfer in violation of this provision shall be valid or binding upon Datalogic.
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Page 54: Safety Information
Laser Safety Label Laser Safety Label CLASS 2 LASER PRODUCT 1.0mW Max Output: 645 to 660nM Complies with 21 CFR 1040.10 and1040.11 EN60825 1+A2:2001 Advisory Statement Use of controls, adjustments, or performance of procedures other than those specified herein may result in hazardous visible or invisible laser light exposure. -
Page 55: Industry Canada Statement
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. - Page 56 For information about the disposal of Waste Electrical and Electronic Equipment (WEEE), please refer to the Datalogic Mobile website at www.mobile.datalogic.com. Pegaso™ Industrial PDA with Windows ®...
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Page 57: Laser Safety
International Caution Statements English Datalogic scanners are certified in the U.S. to conform to the requirements of DHHS/ CDRH 21CFR Subchapter J and to the requirements of IEC/EN 60825-1:1998-2001. Class 1, 2, 3R and Class II products are not considered to be hazardous. The scanner contains internally a Visible Laser Diode (VLD) whose emissions do not exceed the max- imum limits as set forth in the above regulations. -
Page 58: German
ATTENZIONE L’uso di strumenti ottici assieme allo scanner può aumentare il pericolo di danno agli occhi. Tali strumenti ottici includono cannocchiali, microscopi e lenti di ingrandimento. Essi non includono gli occhiali indossati dall’utente. ® Pegaso™ Industrial PDA with Windows... -
Page 59: Danish
Danish Denne scanner opfylder de amerikanske krav stillet i "DHHS/CDRH 21CFR Subchap- ter J" og opfylder også de krav, der stilles i IEC/EN 60825-1:1998-2001. Klasse 1, 2, 3R eller klasse II produkter anses for at være sikre. Scanneren indeholder en Visible Laser Diode (VLD), der ikke overskrider maksimumgrænserne, som beskrevet i ovenstående reglement. -
Page 60: Finnish
Optikksystemet skal bare repareres på fabrikken. OBS! Bruk av optiske systemer med skanneren kan innebære høyere fare for øynene. Optiske instrumenter innbefatter, kikkerter, mikroskop og forstørrelsesglass. Dette omfatter ikke briller som brukeren har på seg. ® Pegaso™ Industrial PDA with Windows... -
Page 61: Portuguese
Portuguese Este scanner foi certificado nos EUA para atender os requisitos do subcapítulo J do DHHS/CDRH 21 CFR e os requisitos do IEC/EN 60825-1:1998-2001. Os produtos da Classe 1, 2, 3R ou Classe II não são considerados perigosos. O scanner contém internamente um Diodo de Laser Visível (VLD - Visible Laser Diode) cujas emissões não ultrapassam os limites definidos nos regulamentos mencionados acima. -
Page 62: Chinese
Chinese ® Pegaso™ Industrial PDA with Windows... -
Page 63: Japanese
Japanese Quick Reference Guide... -
Page 64: Europe - Eu Declaration Of Conformity
Europe – EU Declaration This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/EC: — EN 60950-1: 2001 Safety of Information Technology Equipment —... - Page 65 — EN 301 511 V9.0.2: (2003-03) Global System for Mobile communications (GSM); Harmonized stan- dard for mobile stations in the GSM 900 and DCS 1800 bands covering essential requirements under article 3.2 of the R&TTE directive (1999/ 5/EC) — EN 301 489-1 V1.6.1: (2005-09) Electromagnetic compatibility and Radio Spectrum Matters (ERM);...
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Page 66: Declaration Of Conformity
DECLARATION OF CONFORMITY- Datalogic hereby declares that the Equipment specified below has been tested and found compliant to the following Directives and Standards: EU Directives: 2004/108/EC EMC, 2006/95/EC Low Voltage, 1999/5/EC R&TTE, 2006/66/EC Battery, 2002/95/EC RoHS, 2002/96/EC WEEE Standards: EN 60950-1:2001 - ITE Safety EN 50361: 2001-07 - SAR for GSM EN 50371: 2002-03 - SAR for Low Voltage Diveces EN 50392: 2004-01 - SAR... - Page 67 Declaration of Conformity with Regard to R&TTE Directive 1999/5/EC Hereby, declares that this Pegaso is in compliance with the essential requirements and other relevant English provisions of Directive 1999/5/EC. Nederlands Hierbij verklaart dat het toestel Pegaso in overeenstemming is met de essentiële eisen en de andere relevantebepalingen van richtlijn 1999/5/EG.
- Page 68 ©2008 Datalogic Mobile, Inc. Corporate Headquarters Datalogic S.p.A. Via Candini, 2 40012 Lippo di Calderara di Reno Bologna - Italy Telephone: +39 051 3147011 Fax: +39 051 726562 www.mobile.datalogic.com Datalogic Mobile, Inc. 1505 Westec Dr. Eugene, OR 97402 Telephone: (541) 743-4800 Fax: (541) 743-4900 822501260 (Rev A) 07/08...