Trouble Shooting - Eaton 20000i Manual

Each 9E UPS ships with Eaton Intelligent Power Software suite. To begin
installing, see the instructions accompanying the Software suite CD.
Eaton Software suite provides up-to-date graphics of UPS power and
system data and power flow.
It also gives you a complete record of critical power events, and it notifies
you of important UPS or power
information.
If there is a power outage and the 9E UPS battery power becomes low,
Eaton Software suite can automatically shut down your computer system to
protect your data before the UPS shutdown occurs.

4.4 Trouble shooting

PROBLEM
THE DISPLAY DOES
NOT LIGHT UP
THE DISPLAY IS ON
BUT THE LOAD IS
NOT POWERED
THE UPS IS
OPERATING FROM
THE BATTERY
DESPITE THE
PRESENCE OF
MAINS VOLTAGE
POSSIBLE CAUSE SOLUTION
INPUT SWITCH Close the input switch located on
OPEN the back of the UPS.
MAIN
Check that the power cable is
CONNECTION
connected correctly.
CABLE MISSING
NO MAINS
Check that the power reaches the
VOLTAGE
UPS
(BLACKOUT)
UPSTREAM Reset the thermal protection.
THERMAL CAUTION: Check that there is no
PROTECTION TRIP output overload to the UPS.
Press the "ON" button on the front
THE UPS IS IN
Standby mode panel to power the loads.
THE INPUT
VOLTAGE IS Problem with the mains. Wait until
OUTSIDE THE the input mains voltage returns
PERMITTED within the tolerance range. The
TOLERANCE UPS will automatically return to
RANGE FOR MAINS mains operation.
OPERATION
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