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MPPT solar charger manual
SmartSolar models (not the BlueSolar models): upgrading to v1.4x firmware is a one-way trip, you cannot go back to an older
firmware version once you upgrade to v1.4x. Reverting to older firmware gives error 116 (calibration data lost), this can be fixed
by re-installing the v1.4x firmware.
8.11.13. Error 117 - Incompatible firmware
This error indicates that a firmware update did not complete, so the device is only partially updated. Possible causes are: the
device was out of range when updating over the air, a cable got disconnected or power was lost during the update session.
To fix this the update needs to be retried, download the correct firmware for your device from the
Victron Professional Portal
When your GX device is connected to VRM, you can do a remote firmware update using this firmware file. You can do this via the
VRM website or using the VRM tab in VictronConnect. VictronConnect can also be used together with the firmware file to update
using a Bluetooth connection.
The procedure to add the file to VictronConnect and start the update is described here:
9. Firmware updates
8.11.14. Error 119 - Settings data lost
The charger cannot read its configuration and has stopped. This error will not auto-reset.
Perform the below procedure to get it working again:
Error recovery:
• First, restore it to factory defaults. (top right in Victron Connect, click on the three dots).
• Disconnect the solar charger from all power sources.
• Wait 3 minutes, and power up again.
• Reconfigure the charger.
• Report this to your Victron dealer and ask for it to be escalated to Victron; as this error should never happen. Preferably include
firmware version and any other specifics (VRM URL, VictronConnect screenshots or similar).
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Troubleshooting
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