Brother HL-B2180DW Online User's Manual page 162

Difficulties
The machine prints unexpectedly or it prints garbled text.
The machine prints the first couple of pages correctly,
then some pages have missing text.
Cannot print on 1-sided or 2-sided.
The machine does not print on both sides of the paper
even though the printer driver setting is 2-sided and the
machine supports automatic 2-sided printing.
Print speed is too slow.
The machine does not feed paper.
The machine does not feed paper from the Manual feed
slot.
(For models with Manual Feed Slot)
The machine does not feed envelopes.
Suggestions
Cancel the print job and clear it from the machine's
memory. The printout may be incomplete. Send the print
data again.
See Related Information:Cancel a Print Job.
Check the settings in your application to make sure they
are set up to work with your machine.
Confirm that the Brother printer driver is selected in your
application's Print window.
Check the settings in your application to make sure they
are set up to work with your machine.
Your machine is not receiving all of the data sent from the
computer. Make sure you connected the interface cable
correctly.
(Windows) Change the 2-sided option in the printer driver.
• If you want to make a temporary change, select None
or 2-sided in the printer driver from your application:
See Related Information: Print a Document
(Windows).
• If you want to make a permanent change, change the
default printer driver settings: See Related
Information:Change the Default Print Settings
(Windows).
Check the paper size setting in the printer driver. You
must select A4 paper. Supported paper weight is 60 to
105g/m².
Reduce the resolution in the printer driver.
If you have enabled Quiet Mode, disable it in the printer
driver or the machine's menu.
When printing continuously, the printing speed may be
automatically reduced to lower the temperature inside the
machine.
If there is paper in the paper tray, make sure it is straight.
If the paper is curled, straighten it. Sometimes it is helpful
to remove the paper, turn the stack over and place it back
in the paper tray.
Fan the stack of paper well and place it back to the paper
tray.
Reduce the amount of paper in the paper tray, and then
try again.
(For models with Manual Feed Slot) Make sure Manual is
not selected for Paper Source in the printer driver.
Clean the paper pick-up rollers.
Use both hands to push one sheet of paper firmly into the
manual feed slot until the top edge of the paper presses
against the paper feed rollers. Continue pressing the
paper against the rollers until the machine grabs the
paper and pulls it in further.
Put only one sheet of paper in the manual feed slot.
Make sure Manual is selected as Paper Source in the
printer driver.
Load one envelope at a time in the manual feed slot. Your
application must be set to print the envelope size you are
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