Improve The Print Quality - Brother HL-B2180DW Online User's Manual

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Improve the Print Quality

If you have a print quality problem, print a test page first. If the printout looks good, the problem is probably not
the machine. Check the interface cable connections and try printing a different document. If the printout or test
page printed from the machine has a quality problem, check the examples of poor print quality and follow the
recommendations in the table.
1. To get the best print quality, we suggest using recommended print media. Make sure you use paper that
meets our specifications.
2. Check that the toner cartridge and drum unit are installed correctly.
Examples of poor print quality
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
Grey background
Ghosting images
> Improve the Print Quality
CDEF
cdefg
B C
b c d
1 2 3
Faint
Recommendation
• If the machine displays the Replace Toner status,
install a new toner cartridge.
• Check the machine's environment. Conditions such as
humidity, high temperatures, and so on, may cause
this print fault.
• If the whole page is too light, Toner Save mode may
be turned on. Turn Toner Save mode off in the
machine's menu settings or the printer driver.
• Clean the drum unit.
• Clean the corona wire on the drum unit.
• Replace the toner cartridge with a new toner cartridge.
• Replace the drum unit with a new drum unit.
• Check the machine's environment. Conditions such as
high temperatures and high humidity can increase the
amount of background shading.
• Clean the drum unit.
• Replace the drum unit with a new drum unit.
• Check the machine's environment. Conditions such as
low humidity and low temperatures may cause this
print quality problem.
• Select the appropriate media type in the printer driver.
• Select the appropriate media type from the paper type
options on your machine.
• Make sure the two green levers inside the back cover
are in the up position. Pull up the two green levers
until they stop.
• Clean the drum unit.
• Replace the drum unit with a new drum unit.
• Replace the toner cartridge with a new toner cartridge.
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