Brother HL-B2180DW Online User's Manual page 150

Error Message
Drum !
Drum End Soon
Jam 2-sided
Jam Inside
Jam Rear
Jam Tray 1
Manual Feed
Media Mismatch
No Drum Unit
No Paper
Cause
The corona wire on the drum unit
must be cleaned.
The drum unit or the toner
cartridge and drum unit assembly
is not installed correctly.
The drum unit is near the end of
its life.
The paper is jammed in the 2-
sided tray or inside the back
cover.
The paper is jammed inside the
machine.
The paper is jammed in the back
of the machine.
The paper is jammed in the
indicated paper tray.
Manual was selected as the paper
source in the printer driver, but
there is no paper in the manual
feed slot.
The media type specified in the
printer driver differs from the
paper type specified in the
machine's menu.
The drum unit is not installed
correctly.
The machine is out of paper, or
paper is not loaded correctly in the
paper trays.
Action
Clean the corona wire on the drum unit.
See Related Information: Clean the Corona
Wire.
If the problem continues, replace the drum unit
with a new one.
Remove the drum unit, remove the toner
cartridge from the drum unit, and put the toner
cartridge back into the drum unit. Reinstall the
drum unit in the machine.
Order a new drum unit before the LCD
displays Replace Drum.
Clear the Jam in the 2-sided tray or the fuser
unit.
Open the front cover, remove the drum and
toner, and clear the paper jam.
Open the fuser cover and remove all jammed
paper. Close the fuser cover. If the error
message remains, press Go.
Pull out the paper tray indicated on the LCD
and remove all jammed paper.
Place paper in the manual feed slot.
Load the correct type of paper in the tray
indicated on the LCD, and then select the
correct media type in the Paper Type setting
on the machine. Press Go.
Reinstall the toner cartridge and drum unit
assembly.
See Related Information: Replace the Drum
Unit.
• Refill paper in the paper trays. Make sure
the paper guides are set to the correct size.
• If paper is in the tray, remove it and load it
again. Make sure the paper guides are set
to the correct size.
• Do not overfill the paper tray.
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