Chapter 5 Troubleshooting; Identifying Your System - Epson ActionNote 650 User Manual

Chapter 5
Troubleshooting
You probably won't encounter any difficulties as you setup
and use your ActionNote. If anything out of the ordinary
happens, however, refer to this chapter for help.
If the suggestions here do not solve the problem, use the
guidelines below to identify your system and make a note of
any error messages your computer displays. Then contact your
Authorized EPSON Servicer or call the EPSON Connection at
(800) 922-8911.

Identifying Your System

When you request technical assistance, be ready to provide the
serial number of your computer, its system BIOS version
number, its configuration (including the types of disk drives
and options), and the names and version numbers of any
software programs you are using.
Use these guidelines to gather information about your system:
Serial number
System BIOS
version
System
configuration
Look on the underside of the
computer to find the serial number,
Restart your system. The computer
displays the system BIOS version
number as it performs power-on
diagnostics.
Press Ctrl Alt S and write down the
configuration settings shown on the
SCU screen and Power Management
screen.
Troubleshooting 5-1