Troubleshooting - Smeg HOBD182DG User Manual

The fan may continue to operate after
the appliance has been turned off, if the
temperature of the cooker hob is still de-
tected to be too high.
Rhythmic sounds like a clock ticking

16. TROUBLESHOOTING

Error code Description
"Acoustic signal The hood command does
upon ignition. No er- not work
ror code displayed"
ER03 Hob switches off after 10
sec.
ER21 Hob switches off.
E2 Corresponding
area switches off.
Corresponding
E3
area switches off.
E6 Hob does not switch on.
E8 Cooking areas are turned
off.
E4 Disconnect the hob from the power supply.
E5 Wait a few seconds, then reconnect the hob to the power supply.
E7 If the problem persists, call the After Sales Service and specify the error code that appears on the dis-
play.
E9
ER20
ER22
ER31
ER36
ER42
ER47
EA
EH
Fan not working.
Hood not working.
This noise only occurs when at least
three cooking areas are operating, and
it disappears or decreases when some
of them are turned off.
The noises described are a normal fea-
ture of induction technology and are not
to be considered as defects.
Possible causes of the error
LIN cable damaged or badly connec-
ted to the hood electronic board
Continuous key activation detected.
Water or pan placed on the control
panel.
The internal temperature of elec-
tronic parts is too high.
cooking Empty or unsuitable pan.
Pan or ceramic glass surface tem-
perature too high.
Electronic component temperature
too high.
cooking Unsuitable pan.
The pan is losing its magnetic prop-
erties and may damage the induction
hob.
Power supply voltage and/or fre-
quency is out of range.
Fan fault.
Fan blocked by dust or fibres.
Fan cable unplugged.
Power cable.
Cable unplugged.
TC = TOUCH CONTROL
Solution
Please check the connection. If the
error persists, please contact After
Sales Service
Remove water or pan from the
ceramic glass surface and control
panel.
Let the hob cool down.
Please check if the hob has suffi-
cient ventilation.
If the error persists, please contact
the After-Sales Service.
Let the hob cool down.
Use a suitable pan.
Do not heat empty pans.
Use a suitable pan.
The error is automatically cancelled
after 8 seconds and the cooking
area can be used again.
If any other errors occur, the pan
must be changed.
If the error persists, please contact
the After-Sales Service.
Check mains voltage and/or fre-
quency.
If necessary, contact the After-Sales
Service.
Clean and remove foreign bodies
from the fan.
If the error persists, please contact
the After-Sales Service.
Connect the cable.
Reconnect the hood power cable
found towards the front right under-
neath the hob.
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