Troubleshooting - Smeg HOBD472D User Manual

16. TROUBLESHOOTING

Error code Description
"Acoustic signal The hood command does
upon ignition. No er- not work
ror code displayed"
Hob switches off after 10
ER03
sec.
ER21 Hob switches off.
E2 Corresponding
area switches off.
E3 Corresponding
area switches off.
E6 Hob does not switch on.
E8 Cooking areas are turned
off.
E4
E5
E7 Disconnect the hob from the power supply.
E9 Wait a few seconds, then reconnect the hob to the power supply.
If the problem persists, call the After Sales Service and specify the error code that appears on the dis-
ER20
play.
ER22
ER31
ER36
ER42
ER47
EA
EH
34
Possible causes of the error
LIN cable damaged or badly connec-
ted to the hood electronic board
Continuous key activation detected.
Water or pan placed on the control
panel.
The internal temperature of elec-
tronic parts is too high.
cooking Empty or unsuitable pan.
Pan or ceramic glass surface tem-
perature too high.
Electronic component temperature
too high.
cooking Unsuitable pan.
The pan is losing its magnetic prop-
erties and may damage the induction
hob.
Power supply voltage and/or fre-
quency is out of range.
Fan fault.
Fan blocked by dust or fibres.
Solution
check connection/replace the LIN
cable
Remove water or pan from the
ceramic glass surface and control
panel.
Let the hob cool down.
Please check if the hob has suffi-
cient ventilation.
If the error persists, please contact
After Sales Service.
Let the hob cool down.
Use a suitable pan.
Do not heat empty pans.
Use a suitable pan.
The error is automatically cancelled
after 8 seconds and the cooking
area can be used again.
If any other errors occur, the pan
must be changed.
If the error persists, please contact
After Sales Service.
Check mains voltage and/or fre-
quency.
If necessary, contact After Sales
Service.
Clean and remove foreign bodies
from the fan.
If the error persists, please contact
After Sales Service.