Service - Hanseatic HTW7512C User Manual

Page EN-38

Service

Service
Please note!
You are responsible for the condition of the appliance and its proper use in the household.
If you call out for customer service due to an operating error, you will incur charges, even during
the guarantee/warranty period.
Damage resulting from non-compliance with this manual will not, unfortunately, be recognised.
In order for us to help you quickly, please tell us:
Name of appliance
hanseatic Top Loader Washing Machine
Advice, complaints and
orders
Please contact your mail order company's
customer service centre if
– the delivery is incomplete,
– the appliance is damaged during trans-
port,
– you have questions about your appli-
ance,
– a malfunction cannot be rectified using
the troubleshooting table,
– you would like to order further accesso-
ries.
You can find the contact details of your
product advisor online on the service pag-
es of your mail order company. The various
sections of product advice are listed here.
Please have your appliance invoice ready.
For more information, visit www.hanseatic.de
Customers in Austria
Please contact your mail order company's customer service centre or product advice centre.
Model
HTW7512C
Repairs and spare parts
You can prevent waste by having your de-
fective appliances repaired. Please contact
our Customer Service department.
Please have your appliance invoice ready
(date of purchase and item no.).
Spare parts are available for a minimum
period of seven years after the final version
of the model has been placed on the mar-
ket. Door seals are available for a period
of ten years.
Customers in Germany
Place an order at
https://reparaturauftrag.operatec.eu
by E-mail: otto@operatec.de
Phone +49 (0) 40 36 03 31 50
Order number
20065424