Rc-mhxga/rc-mhxea series air to water heat pump mono outdoor unit (60 pages)
Summary of Contents for Samsung Generation 6
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Generation 6 Samsung Heat Pump Installation Manual REGISTER THIS PRODUCT ONLINE WITHIN 28 DAYS OF COMMISSIONING IRELAND www.joule.ie/register-a-product NORTHERN IRELAND www.jouleuk.co.uk/register-a-product JL-SAMHPG6-DS-24-010-2019 Heat Pump Installation Guide...
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Warranty Card MUST BE COMPLETED AND THEN REGISTERED ONLINE Please register your product online TO COMPLETE WARRANTY Homeowner Installer Name Name Address Address Contact Tel. Contact Tel. Contact Email Contact Email Product Product Serial Number Installation Installed Date Cylinder Located on cylinder badge Solar Thermal Take from...
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Heat Pump MUST BE COMPLETED AND THEN REGISTERED ONLINE Commissioning Sheet TO COMPLETE WARRANTY Please register your product online Installer Site Contact Contact Address Installer Address Outdoor Unit Information Model Number Serial Number Unit Location Strainer Glycol added Glycol Concentration Fuse Rating Mains Cable Size Space around unit...
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Heat Pump MUST BE COMPLETED AND THEN REGISTERED ONLINE Commissioning Sheet TO COMPLETE WARRANTY Please register your product online Heating Controls Ground Floor Heat Type of Control Serial Number Emitter Used 1st Floor Heat Type of Control Blending Valve Fitted Emitter Used Type of control i.e.
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Heat Pump MUST BE COMPLETED AND THEN REGISTERED ONLINE Commissioning Sheet TO COMPLETE WARRANTY Please register your product online Settings for Twin Heat Pump Installation & Hybrid Systems Menu Code Function Default Site Settings 4021 Enables control output for back up heat pump (0=No 1=Yes) 4024 Ambient temperature below which the slave will assist 4031...
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Heat Pump MUST BE COMPLETED AND THEN REGISTERED ONLINE Installation Checklist TO COMPLETE WARRANTY Please register your product online Heating Controls Is the unit installed the correct distance from nearest boundaries? Is the unit secured correctly to antivibration mounts via rubber mounts? Is the unit mounted plumb level? Is condensate drain kit fitted? (drain kit located inside HP access door) If unit is mounted on wall brackets, is drip tray installed?
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Heat Pump MUST BE COMPLETED AND THEN REGISTERED ONLINE Installation Checklist TO COMPLETE WARRANTY Please register your product online Radiator/UFH Plumbing Has all air been removed from emitters? Have all emitters been balanced correctly? If UFH is installed, have correct flowrates been set? If UFH is installed, are all valves on manifolds/pumps fully open? Heat Pump Wiring Is the correct size breaker used for heatpump?
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Heat Pump MUST BE COMPLETED AND THEN REGISTERED ONLINE Installation Checklist TO COMPLETE WARRANTY Please register your product online Homeowner Installer Name Name Address Address Contact Tel. Contact Tel. Contact Email Contact Email Installer’s Signature Print Name Date Heat Pump must be commissioned within 30 days of installation in order to avail of warrenty regis- tration.
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Table Of Contents Commissioning, Service & Maintenance Package Heat Pump Warranty Joule Cyclone Warranty Pre Installation Notes First Fix Notes Locating The Outdoor Unit Installing The Unit Condensate Management Initial Start Up Air Source Heat Pump & Smartplumb - 1 Heating & 1 DHW •...
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From as little as £360/€434 Inc VAT per year All Samsung Air Source Heat Pumps supplied by Joule must be serviced annually to validate the product warranty under the terms of the EUW agreement. Items that must be inspected annually to validate the warranty include, •...
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& contacted Warranty Procedure Registration with Samsung must occur within 28 days of Commissioning date. Contact 03307262677 or uk.corporate@samsung.com for Commissioning and maintenance documentation as required. Work should only be carried out following the issue of a Service Order (SO) number.
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3/5/7 years from the date of installation. All of the terms set in this Statement of Limited Warranty shall apply to any extended warranty. The method of service and operating condi- tions will be as described in the original warranty statement provided with the Samsung Product. Warranty: Redemption Process & Details This promotion cannot be used in conjunction with any other promotion(s) or special bid/tender pricing offered by Samsung Electronics.
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Samsung Maintenance Parts, Supplies and Optional accessories (i.e. consumables), supplied as part of the initial Samsung Product installation and listed in the Samsung Product User Guides, is warranted against defective materials or workmanship for the first 6 months, from date of Samsung Product purchase or recommended average life volume, whichever is achieved first, but is excluded from the Extended Warranty period.
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Samsung makes no representation or guarantee that the Samsung product(s) will operate uninter- rupted or error free. During the Extended Warranty Period, Samsung will only provide the Warranty in the UK and ROI. Samsung is not responsible for paying any travel or delivery costs where the product is located outside the UK or ROI.
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Products, components, parts, material, software, or interfaces not furnished by Samsung Neither Samsung nor its third party suppliers or resellers make any other warranty, guaran- tee, or condition of any kind, whether express, implied, legal or statutory, with respect to the...
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Warranty Joule Cyclone The JOULE Cyclone stainless steel vessel carries a fully transferable 25-year guarantee against faulty materials or manufacture provided that: • It has been installed in the United Kingdom or the Republic of Ireland as per the instructions provided in the installation manual provided with the cylinder and in accordance with all of the relevant standards, regulations and codes of practice in force at the time.
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Pre-Installation Notes • Store the manual in a safe place in order to be able to use it as reference after installation. For maximum safety installers should always carefully read the following warnings. • Store the provided manual in a safe location with the end user after installation, and remember to hand it over to the new end user if the Heat Pump &...
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Shielded 0.75mm 2 core cable from outdoor unit to cylinder / wiring centre location. • Shielded 0.75mm 2 core cable from wiring centre to samsung controller. • Power supply to outdoor unit to be terminated with IP67 isolator located next to the unit.
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All radiator zones to be controlled from 3rd party time clock and stat. • Hot water cylinder is controlled by the Samsung service controller. • End user interacts with 3rd party controls only. It is the installers responsibility to ensure that attached designs are followed to achieve this or if a uniquely designed system is being installed the designer must allow for the 3rd party controls facility.
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Locating The Outdoor Unit When Installing 1 Outdoor Unit When the air outlet is opposite the wall. When the air outlet is towards the wall. 600mm or more 300mm or more 600mm or more When 3 sides of the outdoor unit are blocked The upper part of the outdoor unit and the air by the wall.
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When Installing More Than 1 Outdoor Unit When the air outlet is toward the wall. When front and rear side of the outdoor unit is towards the wall. 300mm or more When 3 sides of the outdoor unit are blocked by the wall. 300mm or more 300mm or more...
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Installing The Unit Outdoor Unit Installation The outdoor unit must be installed on a rigid and stable base to avoid any increase in the noise level and vibration. Particularly if the outdoor unit is to be installed in a location exposed to strong or at a height, the unit must be fixed to an appropiate support (wall or ground).
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When installing Air Guide Duct • Check and make sure that screws do not damage the copper pipe. • Secure air guide duct on guard fan, Selecting A Location In Cold Climates Designed to cut off residual vibration Outdoor Unit from outdoor unit to rack.
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Condensate Management Strong Wind Strong Wind Considering the direction of strong wind, the outdoor unit shall be installed. Strong wind can make the unit turned over so need to set side of the unit face the direction of wind, not front.
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Drain Hole Ø 20 x 4ea Drain Plug x 1ea Drain Cap x 3ea 30mm Prepare a water drainage channel around the foundation, to drain waste water from around the unit. If the water drainage of the unit is not easy, please build up the unit on a foundation of concrete blocks, etc.
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Flow Sensor Supplied with the Pre Plumbed cylinder is a Flow Sensor and a Flow Meter. The Flow Sensor should be mounted within 2 M of the Control Kit. This lead can be extended, it is a 4 core cable, if you do extend ensure that the cores are not crossed.
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Initial Start Up Please refer to controller symbols and button functions on pages 60 & 61 for further guidance on the heat pump controls. Ensure that both the outdoor and indoor units are correctly wired and plumbed prior to turning on. Flush the system at 110% of system flow rate in both directions using suitable chemical.
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Service Timer Enter service menu Highlight service timer Use right hand arrow to enter Service call number should be highlighted, use right hand arrow to enter Using the arrows enter phone number, once done push OK You will now return to service timer Use down arrow to highlight installation date, then right arrow to enter.
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How to view Energy Monitoring In order to enable the energy monitoring function, please set FSV 3083. Enter the service mode and go to FSV 3083 within the DHW settings. Set 3083 to 3 kw. Now use the to return to the front screen. Use the to enter user menu, and use the arrows to highlight “Energy”...
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AS Heat Pump & Smart Plumb Pre-plumbed 1 Heating & 1 Domestic Hot Water Mechanical Diagram www.jouleuk.co.uk | www.joule.ie...
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Electrical Diagram Please see Figure 1.1 on page 93 for Unplumbed Wiring Diagram Heat Pump Installation Guide...
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Field Setting Parameters How to enter Service Mode Using two hands, push and hold the up and down arrows for 10 seconds Password will appear, the password is 0202 Use arrows to enter password Accessing And Adjusting The Field Settings to highlight field setting value Push arrow to enter...
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Field Setting Parameters For Smart Plumb Cylinder Units - 2 Zone If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to th PCB unless you push SET after changing it. Field Setting Set To Description...
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AS Heat Pump & Smart Plumb Pre-plumbed 2 Heating & 1 Domestic Hot Water Mechanical Diagram www.jouleuk.co.uk | www.joule.ie...
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Electrical Diagram CNS057 Please see Figure 1.2 on page 94 for Unplumbed Wiring Diagram Heat Pump Installation Guide...
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Field Setting Parameters How to enter Service Mode Using two hands, push and hold the up and down arrows for 10 seconds Password will appear, the password is 0202 Use arrows to enter password Accessing And Adjusting The Field Settings to highlight field setting value Push arrow to enter...
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Field Setting Parameters For Smart Plumb Cylinder Units - 3 Zone If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to th PCB unless you push SET after changing it. Field Set To Description...
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AS Heat Pump & Pre-plumbed Hi-Gain Indirect 1 Heating & 1 Domestic Hot Water Mechanical Diagram www.jouleuk.co.uk | www.joule.ie...
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Electrical Diagram CNS057 Please see Figure 1.3 on page 95 for Unplumbed Wiring Diagram Heat Pump Installation Guide...
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Field Setting Parameters How to enter Service Mode Using two hands, push and hold the up and down arrows for 10 seconds Password will appear, the password is 0202 Use arrows to enter password Accessing And Adjusting The Field Settings to highlight field setting value Push arrow to enter...
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Field Setting Parameters For Smart Plumb Cylinder Units - 2 Zone If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to th PCB unless you push SET after changing it. Field Set To Description...
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AS Heat Pump & Pre-plumbed Hi-Gain Indirect 2 Heating & 1 Domestic Hot Water Mechanical Diagram www.jouleuk.co.uk | www.joule.ie...
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Electrical Diagram CNS057 Please see Figure 1.4 on page 96 Please see Figure 1.4 on page 57 for for Unplumbed Wiring Diagram Unplumbed Wiring Diagram Heat Pump Installation Guide...
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Field Setting Parameters How to enter Service Mode Using two hands, push and hold the up and down arrows for 10 seconds Password will appear, the password is 0202 Use arrows to enter password Accessing And Adjusting The Field Settings to highlight field setting value Push arrow to enter...
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Field Setting Parameters For Smart Plumb Cylinder Units - 3 Zone If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to th PCB unless you push SET after changing it. Field Set To Description...
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2x AS Heat Pump & Smart Plumb Pre-plumbed 2 Heating & 1 Domestic Hot Water Mechanical Diagram www.jouleuk.co.uk | www.joule.ie...
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Electrical Diagram CNS057 CNS057 Please see Figure 1.5 on page 97 for Unplumbed Wiring Diagram Heat Pump Installation Guide...
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Field Setting Parameters Accessing And Adjusting The Field Settings To access the field settings push and hold the down arrow and the set key together until the display shows “10”. arrow once to change 10 to 20. Push the arrow once so the screen shows 20-11. Push the arrow again and the value for 20-11 is shown, use the Push the...
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Field Setting Parameters For Smart Plumb Cylinder Units - 3 Zone If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to th PCB unless you push SET after changing it. Field Set To Description...
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AS Heat Pump & Smart Plumb Pre-plumbed & Bivalent Boiler 2 Heating & 1 Domestic Hot Water Mechanical Diagram www.jouleuk.co.uk | www.joule.ie...
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Field Setting Parameters How to enter Service Mode Using two hands, push and hold the up and down arrows for 10 seconds Password will appear, the password is 0202 Use arrows to enter password Accessing And Adjusting The Field Settings to highlight field setting value Push arrow to enter...
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Field Setting Parameters For Smart Plumb Cylinder Units - 3 Zone If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to th PCB unless you push SET after changing it. Field Set To Description...
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Smart Plumb Compact Installation 2 Heating & 1 Domestic Hot Water Mechanical Schematic - 3 Zone After servicing, re-secure all cables using straps provided. Reconnect main re- mote controller cable to its relay connector. Replace front panel and re-secure screws at base www.jouleuk.co.uk | www.joule.ie...
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Smart Plumb Compact Installation 2 Heating & 1 Domestic Hot Water Electrical Schematic - 3 Zone Wiring inside broken line is prewired Heat Pump Installation Guide...
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Smart Plumb Compact Installation 3 Heating & 1 Domestic Hot Water Mechanical Schematic - 4 Zone www.jouleuk.co.uk | www.joule.ie...
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Smart Plumb Compact Installation 3 Heating & 1 Domestic Hot Water Electrical Schematic - 4 Zone Wiring inside broken line is prewired Heat Pump Installation Guide...
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Smart Plumb Compact Installation Transport and Handling Transport and Handling Care must be taken when transporting, storing and installing the equipment: At least two people should lift the cylinder to prevent injuries. The cylinder must be stored in a dry area and must never be dropped during handling. Packaging should only be removed at the installation location.
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Smart Plumb Compact Installation Transport and Handling Measurements Left Side View Right Side View Front View 100mm 1900mm 470mm 470mm 595mm 625mm Top View 75mm 64mm 64mm 84mm 64mm 75mm 625mm 64mm 75mm 595mm Heat Pump Installation Guide...
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Smart Plumb Compact Installation Suitable Location Care should be taken that there is a minimum distance in front of the unit for service and maintenance works to be carried out. Enough access to allow maintenance of the valves should be considered. In addition, the immersion heater is 400mm in length and this distance should be considered to allow- withdrawal for servicing if required.
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Smart Plumb Compact Installation Pipe Connections Reference Description Value H.P Flow 28mm A B C D E F G H H.P Return 28mm Heating Return 28mm Heating Flow Zone 1 22mm Heating Flow Zone 2 22mm Heating Flow Zone 3 22mm Hot Outlet 22mm...
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Smart Plumb Compact Installation Temperature & Pressure Relief Valve Temperature & Pressure Relief Valve Pipework Before placing the Smart Plumb Cylinder into position take note of the temperature and pressure relief discharge pipe route options. There are left and right points on the Smart Plumb Compact casing to exit the relief pipework.
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Smart Plumb Compact Installation Temperature & Pressure Relief Valve Connect the tundish and route the discharge pipe which must be routed in accordance with Building Regulations - Part G3 of schedule 1. When operating normally water will not be discharged. Water discharge from the temperature and pressure valve will only occur under fault conditions.
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Smart Plumb Compact Installation Temperature & Pressure Relief Valve Examples of Discharge Arrangements Left Side Pipe Exit Front View Side View Right Side Pipe Exit Side View Front View www.jouleuk.co.uk | www.joule.ie...
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Smart Plumb Compact Installation Heating System Connection Connecting To The Cylinder If plastic pipes are used, they must be approved temperature resistant to 95°C at a pressure of 10 bar. A thermostatic mixer should be installed in the system to prevent the risk of scalding. Heat Pump Primary Connections Connect the primary connections as shown below.
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Smart Plumb Compact Installation Heating System Connection Heating System Pipe Conenctions Connect the heating zone connections as shown below. In the Smart plumb Compact the heating zone motorised valves are pre-installed along with the heating system expansion vessel. The circulating pump for the heating system is also pre-fitted within the casing.
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Smart Plumb Compact Installation Potable Pipework Fitting the Inlet Control Group Excess pressure can lead to the cylinder bursting. The inlet control set supplied has an expansion relief valve with a 15mm connection to allow it to be connected to a tundish. Make sure that there is enough space for future maintenance and for connection of the discharge pipe for the expansion relief valve.
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Smart Plumb Compact Installation Potable Pipework Hot Water Outlet Run the first part of the hot water distribution pipework in 22mm. This can be reduced to 15mm and 10mm as appropriate for the type of tap etc. Your aim should be to reduce the volume of the hot draw- off pipework to a practical minimum so that the time taken for the hot water is as quick as possible.
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Smart Plumb Compact Installation Commissioning Potable System First you must ensure that the pressure in the expansion vessel is the same as the setting of the pres- sure reducing valve i.e. 3 bar (45PSI). The valve is of the Schrader car tyre type. Check all the connections for water tightness including any factory-made connections such as the immersion heater and the temperature and pressure relief valve.
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Smart Plumb Compact Installation Maintenance General Servicing should only be carried out by competent installers and any spare parts must be purchased frmo Joule Never bypass any saftey devices or operate the unit without being fully operational. Draining Switch the electrical power off (important to avoid damage to element). Isolate the power supply to the unit.
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Smart Plumb Compact Installation Field Setting Parameters How to enter Service Mode Using two hands, push and hold the up and down arrows for 10 seconds Password will appear, the password is 0202 Use arrows to enter password Accessing And Adjusting The Field Settings to highlight field setting value Push arrow to enter...
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Smart Plumb Compact Installation Field Setting Parameters Field Setting Parameters For Smart Plumb Cylinder Units - 3 Zone If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to th PCB unless you push SET after changing it. Field Set To Description...
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Controller Symbols Button Functions Controller Enter Key Return Key Power Key Menu Key Navigation Keys www.jouleuk.co.uk | www.joule.ie...
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Fault Codes Error Contents Measure Product op. in Error Type Code error condition Outdoor unit / Comp. / Ind. unit Indoor unit communica- Check the communication cable of indoor Operation off Communication tion error unit. Check the DC output voltage at the com- error munication terminal.
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Error Contents Measure Product op. in Error Type Code error condition Outdoor unit / Comp. / Ind. unit Heating operation Check the operation setting state Operation off Self diagnostic blocked Check temperature sensor error Outdoor fan 1 error Check input power connection status Operation off Self diagnostic Check the connection status between the...
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Fault Codes Error Contents Measure Product op. in Error Type Code error condition Outdoor unit / Comp. / Ind. unit Outdoor fan 2 error Check th einput power connection status Operation off Self diagnostic Check the connection status of the motor and error the outdoor unit PCB Check the indoor/outdoor unit fuse...
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(This error doesn’t occur in EMF 150-AM) E911 Emergency stop Ensure flow switch is fitted onto pipework and connected to Samsung PCB. Ensure flow rate is above 16 litres per minute. Ensure all air is removed from system. Check circulation pumps speed setting.
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Switch Live back from Time Clock for Heating Zone 1 230V AC Live Input Switch Live back from Time Clock for Heating Zone 2 12V Input Input from Samsung Commissioning Controller 12V Input Input from Samsung Commissioning Controller 12V Input...
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Service Record It is recommended that your hot water system is serviced regularly and that the apprepriate Service Record’s completed. Service Provider Before completing the appropriate Service Record below, please ensure you have carried out the service as described in the manu- facturer’s instructions.