Get Your Surfboard Max Router Online - Arris DOCSIS SURFboard S33 User Manual

Get your SURFboard mAX router online

This topic describes how your SURFboard Central mobile app pairs with the mAX router, and
the router connects to the Internet. Depending on your SURFboard mAX router model, you
may initially pair with your router through Bluetooth or Wi-Fi.
If you are setting up an AX11000 (W31) or AX7800 (W30), your mobile device will pair using
Bluetooth. Ensure Bluetooth is enabled on your mobile device before proceeding with this
procedure. Once the initial pairing is complete, your router is configured, and you've setup
your Home Wi-Fi network you will no longer use Bluetooth to communicate with the router.
If you are setting up an AX6600 (W21) or AC3800 (WC4), your mobile device will pair
using Wi-Fi. Ensure Wi-Fi is enabled on your mobile device before proceeeding with this
procedure. During the procedure, your mobile device will temporarily connect to the
router's Wi-Fi connection,
your router is configured, and you've setup your Home Wi-Fi network you will no longer use
SURFBoard-Onboarding
1. On the SETUP INFORMATION screen, tap NEXT to begin getting your router online.
■ If you are setting up an AX11000 (W31) or AX7800 (W30), your mobile device will
connect through Bluetooth.
■ If you are setting up an AX6600 (W21) or AC3800 (WC4), you may receive a prompt
from your mobile device to confirm connecting to the SSID. Confirm joining to the
mAX unit's
The SURFboard Central mobile app searches for the mAX router. The LED alternates
white and green during this process.
2. When the SURFboard Central mobile app successfully connects to your mAX router,
the LED will light solid blue and a SUCCESSFULLY CONNECTED screen displays on your
mobile app. Tap NEXT.
SURFboard mAX User Guide Standard Revision x.2
SURFBoard-Onboarding
to communicate with the router.
Note: If you get a message that Bluetooth is disabled, follow the directions
on the screen to enable Bluetooth before continuing.
SURFBoard-Onboarding
Chapter 2: Set up your SURFboard mAX home network
. Once the initial pairing is complete,
SSID for configuration.
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