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•
Run thorough tests to introduce additional test options to provide extra
information about the failed device(s)
•
View status messages that inform you if tests are completed successfully
•
View error messages that inform you of problems encountered during testing
NOTE: Some tests for specific devices require user interaction. Always
ensure that you are present at the computer terminal when the diagnostic
tests are performed.
For more information, see
Running the ePSA diagnostics
1
Power-on the computer.
2
As the computer boots, press the F12 key as the Dell logo appears.
3
On the boot menu screen, select the Diagnostics option.
4
Click the arrow key at the bottom left corner.
Diagnostics front page is displayed.
5
Press the arrow in the lower-right corner to go to the page listing.
The items detected are listed.
6
To run a diagnostic test on a specific device, press Esc and click Yes to stop the
diagnostic test.
7
Select the device from the left pane and click Run Tests.
8
If there are any issues, error codes are displayed.
Note the error code and validation number and contact Dell.
System diagnostic lights
Power and battery-status light: Indicates the battery-charge status or the hard-drive
activity.
Power and battery-status light
Indicates the power and battery-charge status.
Solid white – Power adapter is connected and the battery has more than 5 percent
charge.
Amber – Computer is running on battery and the battery has less than 5 percent
charge.
Dell EPSA Diagnostic
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