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GV-GEBF4911 User's Manual Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. TVTG-UM-A...
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GeoVision. Every effort has been made to ensure that the information in this manual is accurate. GeoVision, Inc. makes no expressed or implied warranty of any kind and assumes no responsibility for errors or omissions. No liability is assumed for incidental or consequential damages arising from the use of the information or products contained herein.
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Safety Instruction ⚫ This product is intended to be supplied by a Listed Power Unit, marked with 'Limited Power Source', 'LPS' on unit, output rated minimum 12V/2 A or POE 48V/ 350mA or AC24V (depending on models), no more than 2000m altitude of operation and Tma=60 Deg.C.
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Disclaimer With regard to the product with internet access, the use of product shall be wholly at your ⚫ own risks. Our company shall be irresponsible for abnormal operation, privacy leakage or other damages resulting from cyber attack, hacker attack, virus inspection, or other internet security risks;...
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Regulatory Information FCC Information FCC compliance The products have been tested and found in compliance with the council FCC rules and regulations part 15 subpart B. These limits are designed to provide reasonable protection against harmful interference. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communication.
Chapter 1 Introduction ⚫ IR auto switch, true day/night ⚫ 3D DNR, WDR ⚫ BLC, Defog, Anti-flicker, smart IR, corridor pattern ⚫ ROI coding ⚫ Light and audio alarm ⚫ Face detection, Line Crossing/Region Intrusion/Region Entrance/Region Exiting (Human/Vehicle Classification), Video Exception Detection, Heat Map, Target Counting, Video Metadata, etc.
Chapter 2 Network Connection System Requirement For proper operation of the product, the following requirements should be met for your computer. Web browser: IE (plug-in required) / Firefox / Edge / Safari / Google Chrome *It is recommended to use the latest version of these web browsers. The menu display and operation of the camera may be slightly different by using the browser with plug-in or without plug-in.
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Find the camera with its Mac Address, click on its IP address. For first-time users, you are requested to create a password. Type a new password and click OK. Click on its IP address again and select Webpage to open its Web interface. Type the set password on the login page and click Login.
2.1.2 Directly Access through IE The default network settings are as shown below: IP address: 192.168.0.10 Subnet Mask: 255.255.255.0 Gateway: 192.168.226.1 HTTP: 80 Data port: 9008 Use the above default settings when logging in the camera for the first time. Directly connect the camera to the computer through network cable.
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Next, click the “Properties” button to set the network of the PC. Open the Web browser and enter the default address of the IP-camera. Follow directions to download and install the plug-in. Enter the default username and password on the login page and click “Login”.
2.2 WAN Access through the router or virtual server Make sure the camera is connected to the local network and then log in the camera via LAN and go to Config→Network→Port menu to set the port number. Port Setup Go to Config →Network→TCP/IP menu to modify the IP address. IP Setup Go to the router’s management interface through IE browser to forward the IP address and port of the camera in the “Virtual Server”.
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Access through PPPoE dial-up Network connection Access the camera through PPPoE auto dial-up. The setup steps are as follow: Go to Config→Network→Port menu to set the port number. Go to Config →Network→TCP/IP→PPPoE Config menu. Enable PPPoE and then enter the user name and password from your internet service provider. Go to Config →Network→DDNS menu.
Chapter 3 Live View After logging in, the following window will be shown. The following table is the instructions of the icons on the live view interface. Icon Description Icon Description Original size SD card recording indicator Fit correct scale Sensor alarm indicator Adapt Motion alarm indicator...
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Icon Description Icon Description Video metadata extraction indicator Note: Those smart alarm indicators will flash only when the camera supports those functions and the corresponding events are enabled. After clicking the audio alarm icon, the sound warning will be triggered according to the set warning times (you can set the warning times by clicking Config→Alarm→Audio Alarm).
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Face Capture View Go to Config→Event→Face Detection interface. Check “Enable”. Return to the live view interface. Click to go to the following interface. When there are faces detected, the face pictures will be listed on the right.
Chapter 4 Network Camera Configuration In the Webcam client, choose “Config” to go to the configuration interface. Note: Wherever applicable, click the “Save” button to save the settings. 4.1 System Configuration 4.1.1 Basic Information In the “Basic Information” interface, the system information of the device is listed. 4.1.2 Date and Time Go to Config→System→Date and Time.
Note: The time zone of the camera and the computer must be the same. It is recommended to modify the time zone of the camera according to the time zone of the computer. If the time zone of the computer is modified, the current web client needs to be closed.
Device Quota: Set the capacity proportion of captured pictures/record files on the SD card. Cloud Service Quota: Set the capacity proportion of captured pictures/record files uploaded onto GV-Cloud VMS. Note: For details on connecting to GV-Cloud VMS, see 7. Connecting to GV-Cloud VMS in GV-GEBF4911 Quick Start Guide.
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4.1.4.1 Schedule Recording Settings Go to Config→System→Storage→Record to go to the interface as shown below. Set record stream, pre-record time, cycle writing. Pre Record Time: Set the time to record before the actual recording begins. Set schedule recording. Check “Enable Schedule Record” and set the schedule. Weekly Schedule Set the alarm time from Monday to Sunday for a single week.
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4.1.4.2 Snapshot Settings Go to Config→System→Storage→Snapshot to go to the interface as shown below. Set the format, resolution and quality of the image saved on the SD card and the snapshot interval and quantity and the timing snapshot here. Snapshot Quantity: The number you set here is the maximum quantity of snapshots. The actual quantity of snapshots may be less than this number.
4.2 Image Configuration 4.2.1 Display Configuration Go to Image→Display Settings interface as shown below. The image’s brightness, contrast, hue and saturation and so on for common, day and night mode can be set up separately. The image effect can be quickly seen by switching the configuration file. Brightness: Set the brightness level of the camera’s image.
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Sharpness: Set the resolution level of the image plane and the sharpness level of the image edge. Noise Reduction: Decrease the noise and make the image more thorough. Increasing the value will make the noise reduction effect better but it will reduce the image resolution. Defog: Activating this function and setting an appropriate value as needed in foggy, dusty, smoggy, or rainy environment to get clear images.
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Lens Distortion Correction: When the image appears distortion to some extent, please enable this function and adjust the level according to the actual scene to correct the distortion. Frequency: 50Hz and 60Hz can be optional. Corridor Pattern: Corridor viewing modes can be used for situations such as long hallways. 0, 90, 180 and 270 are available.
4.2.2 Video / Audio Configuration Go to Image→Video / Audio interface as shown below. In this interface, set the resolution, frame rate, bitrate type, video quality and so on subject to the actual network condition. Three video streams can be adjustable. Resolution: The size of image.
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Watermark: When playing back the local recorded video in the search interface, the watermark can be displayed. To enable it, check the watermark box and enter the watermark text. Note: When the camera is connected to GV-Cloud VMS, the resolution and bitrate values will be grayed out and cannot be modified.
4.2.3 OSD Configuration Go to Image→OSD interface as shown below. Set time stamp, device name, OSD content and picture overlap here. After enabling the corresponding display and entering the content, drag them to change their position. Then click the “Save” button to save the settings. Picture Overlap Settings: Check “OSD Content1”, choose “Picture Overlay”...
Click the “Save” button to save the settings. Return to the live to verify that the area has been drawn as shown as blocked out in the image. To clear the video mask: Click the “Clear” button to delete the current video mask area. 4.2.5 ROI Configuration Go to Image→ROI Config interface as shown below.
4.2.6 Lens Control This function is only available for the model with motorized zoom lens. Within this section, zoom and focus can be controlled. If the image is out of focus after a manual adjustment, one key focus can be used to set the focus automatically. Go to Config→Image→ Zoom/Focus interface to set.
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Alarm Holding Time: It refers to the interval time between the adjacent motion detections. For instance, if the alarm holding time is set to 20 seconds, once the camera detects a motion, it will go to alarm and would not detect any other motion in 20 seconds. If there is another motion detected during this period, it will be considered as continuous movement;...
Set motion detection area and sensitivity. Click the “Area and Sensitivity” tab to go to the interface as shown below. Move the “Sensitivity” scroll bar to set the sensitivity. Higher sensitivity value means that motion will be triggered more easily. Select “Add”...
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⚫ SD Card Error When there are some errors in writing SD card, the corresponding alarms will be triggered. Go to Config→Alarm→Exception Alarm→SD Card Error as shown below. Click “Enable”. Set the alarm holding time and alarm trigger options. Trigger alarm out, Email and FTP. The setup steps are the same as motion detection.
⚫ Cable Disconnection Go to Config→Alarm→Exception Alarm→Cable Disconnected as shown below. Click “Enable” and set the alarm holding time. Trigger alarm out. When the camera is disconnected, the system will trigger the alarm out. 4.3.3 Alarm In To set sensor alarm (alarm in): Go to Config→Alarm→Alarm In interface as shown below.
Set the schedule of the sensor alarm. The setup steps of the schedule are the same as the schedule recording setup. (See 4.1.4.1 Schedule Recording Settings). If there are two sensors, please select the sensor ID. Click “Apply settings to” to quickly apply the settings to the other alarm input.
4.3.5 Alarm Server Go to Alarm→Alarm Server interface as shown below. Set the server address, port, heartbeat and heartbeat interval. When an alarm occurs, the camera will transfer the alarm event to the alarm server. If an alarm server is not needed, there is no need to configure this section.
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Select the warning voice. If you want to customize the voice, you can chose “Customize”. Click “Browse” to choose the audio file you to upload and then enter the audio name. Finally, click “Upload” to upload the audio file. Note that the format of the audio file must meet the requirement (see Tips), or it will not be uploaded.
4.3.7 Light Alarm Go to Alarm→Audio Alarm interface as shown below. Enable light alarm as needed. If it is disabled, the flashing light will not be turned on by clicking in the live view interface. Set the flashing time and frequency of the light. Flashing Time: The flashing time ranges from 1 second to 60 seconds.
4.4 Event Configuration For more accuracy, here are some recommendations for installation. Cameras should be installed on stable surfaces, as vibrations can affect the accuracy of ⚫ detection. Avoid pointing the camera at the reflective surfaces (like shiny floors, mirrors, glass, lake ⚫...
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Set the alarm holding time and alarm trigger options. The setup steps are the same as motion detection. Please refer to 4.4.1 Motion Detection for details. Click “Save” button to save the settings. Set the alarm area of the abandoned/missing object detection. Click the “Area” tab to go to the interface as shown below.
4.4.2 Video Exception This function can detect changes in the surveillance environment affected by the external factors. To set exception detection: Go to Config→Event→Video Exception interface as shown below. Enable the applicable detection that’s desired. Scene Change Detection: Alarms will be triggered if the scene of the monitor video has changed.
Click “Save” button to save the settings. The sensitivity value of Scene Change Detection: The higher the value is, the more sensitive the system responds to the amplitude of the scene change. The sensitivity value of Video Blur Detection: The higher the value is, the more sensitive the system responds to the blurriness of the image.
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Save Target Picture to SD Card: If it is enabled, the detected target cutout pictures will be captured and saved to the SD card when the targets cross the alarm line. Note: To save snapshots to the local PC, please enable “Local Smart Snapshot Storage” in the local config interface first.
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⚫ A<-B: The alarm will be triggered when the intruder/vehicle crosses over the alarm line from B to A. Click the “Draw Area” button and then drag the mouse to draw a line in the image. Click the “Stop Draw” button to stop drawing. Click the “Clear” button to delete the lines. Click the “Save”...
4.4.4 Region Entrance Region Entrance: Alarms will be triggered if the target enters the pre-defined areas. Go to Config→Event→Region Entrance interface as shown below. Enable region entrance detection and select the snapshot type and the detection target. Save Original Picture to SD Card: If it is enabled, the detected original pictures will be captured and saved to the SD card when the targets intrude into the pre-defined areas.
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All of the three types of objects can be selected simultaneously. Please select the detection objects as needed. If no object/target is selected, alarms will not be triggered even if intrusion detection is enabled. Set the alarm holding time and alarm trigger options. Set alarm trigger options.
4.4.5 Region Exiting Region Exiting: Alarms will be triggered if the target exits from the pre-defined areas. Go to Config→Event→Region Exiting interface as shown below. Enable region exiting detection and select the snapshot type and the detection target. Set the alarm holding time and alarm trigger options. Set the alarm area of the region exiting detection.
4.4.6 Target Counting by Line This function is to calculate the number of the people or vehicles crossing the alarm line through detecting, tracking and counting the shapes of the people or vehicles. Go to Config→Event→Target Counting by Line as shown below. Enable target counting by line and select the snapshot type and the detection target.
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Set the alarm line. Click the “Area” tab to go to the interface as shown below. Set the alarm line number and direction. Only one alarm line can be added. Direction:A->B and A<-B can be optional. The direction of the arrow is entrance. Statistics: If enabled, you can see the statistical information in the live view interface.
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View the statistical information of target counting by line. Click Statistics→Target Counting by Line to enter the following interface. Select the Report Type. Daily Report, Weekly Report, Monthly Report, and Annual Report are selectable. Select the Count Type. Enter or leave can be optional. Select the start time and then click “Count”.
4.4.7 Target Counting by Area This function is to calculate the number of the people or vehicles intruding into the pre-defined area through detecting, tracking and counting the shapes of the people or vehicles. Go to Config→Event→Target Counting by Area as shown below. Enable target counting by area, select the snapshot type, the detection target, counting reset and alarm linkages.
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Click the “Draw Area” button and then click around the area where you want to set as the alarm area in the image on the left side (the alarm area should be a closed area). Click the “Stop Draw” button to stop drawing. Click the “Clear” button to delete the alarm area. Click the “Save”...
4.4.8 Region Intrusion Region Intrusion: Alarms will be triggered if the target intrudes into the pre-defined areas. This function can be applicable to important supervision places, danger areas and prohibited areas, like military administrative zones, high danger areas, no man’s areas, etc. Go to Config→Event→Region Intrusion interface as shown below.
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All of the three types of objects can be selected simultaneously. Please select the detection objects as needed. If no object/target is selected, alarms will not be triggered even if intrusion detection is enabled. Set the alarm holding time. Set alarm trigger options. The setup steps are the same as motion detection. Please refer to motion detection chapter for details.
4.4.9 Face Detection Face detection function is to detect the face appearing in the surveillance scene. Alarms will be triggered when a face is detected. The setting steps are as follows: Go to Config→Event→Face Detection as shown below. Enable the face detection function. Save Source Information to SD Card: if checked, the whole picture will be saved to the local PC or SD card when detecting a face.
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Set alarm holding time and alarm trigger options. The alarm trigger setup steps are the same as motion detection setup. Please refer to 4.4.1 Motion Detection chapter for details. Trigger alarm condition: all or mask off can be selectable. ⚫ All: Alarms will be triggered when the camera detects a face (with/without a mask).
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Snapshot Number: If the snapshot number is enabled and set (eg. 3), the camera will capture the same target once every 5 seconds and it will capture this target 3 times at most during its continuous tracking period. If the snapshot number is disabled, the camera will capture the same target once every 5 seconds until the target disappears in the detected area.
4.4.10 Heat Map Heat Map is to display the flow distribution of people/vehicles in pre-defined areas by different colors. 1. Enable Heat Map, set snapshot type and detection target type as needed. 2. Set heat map display area. Up to 4 areas can be set. Click the “Draw Area”...
View the heat map data (click Statistics→Heat Map). Set the start time and the end time. Click “Count” to view the heat map as shown below. The default heat map is people flow data display. Click “Motor Vehicle” or “Non-motor Vehicle” to view the corresponding data.
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Detection target: Human, motor vehicle and motorcycle/bicycle. All of the three types of objects can be selected simultaneously. Counting Reset: The current number of the target counting can be reset. You can choose to reset the counting daily, weekly or monthly. Click “Reset” to manually reset the current number of crossing line people/car/bike counting.
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Interval mode: the system will push the captured picture to the live interface according to the set interval time. Instant mode: the system will push the captured picture immediately once a target is detected. Select the attribute information of the target. Click “Image OSD” and then select the relevant attribute information.
4.5 Service 4.5.1 GV-Cloud The GV-Cloud VMS service is a cloud-based data center and video surveillance solution. Thousands of on-site videos, alarm devices, and AI events can be monitored and managed from a single platform. With GV-Cloud VMS, you can easily search for events and watch live streams or recordings from anywhere using a web browser.
4.5.2 GV-Center V2 GV-Center V2 is a Central Monitoring System (CMS) software that allows users to monitor, receive and record events from IP cameras and surveillance systems on a single platform. During alert events, GV-Center V2 receives live view and messages with attached recordings, allowing users to track any abnormalities on the premises.
4.6 Network Configuration 4.6.1 TCP/IP Go to Config→Network→TCP/IP interface as shown below. There are two ways for network connection. Use IP address (take IPv4 for example): There are two options for IP setup: obtain an IP address automatically by DHCP and use the following IP address. Please choose one of the options as needed.
4.6.2 Port Go to Config→Network→Port interface as shown below. HTTP port, Data port and RTSP port can be set. HTTP Port: The default HTTP port is 80. It can be changed to any port which is not occupied. HTTPS Port: The default HTTPs port is 443. It can be changed to any port which is not occupied.
4.6.4 DDNS If the camera is set up with a DHCP connection, DDNS should be set for the internet. Go to Config→Network→ DDNS. Apply for a domain name. Take www.dvrdyndns.com for example. Enter www.dvrdydns.com in the IE address bar to visit its website. Then Click the “Registration”...
4.6.5 SNMP To get camera status, parameters and alarm information and remotely manage the camera, the SNMP function can be used. Before using SNMP, please install an SNMP management tool and set the parameters of the SNMP, such as SNMP port, trap address. Go to Config→Network→SNMP.
4.6.6 802.1x If it is enabled, the camera’s data can be protected. When the camera is connected to the network protected by the IEE802.1x, user authentication is needed. To use this function, the camera shall be connected to a switch supporting 802.1x protocol. The switch can be reckoned as an authentication system to identify the device in a local network.
Audio: Having entered the main/sub stream in a VLC player, the video and audio will play automatically. If “Allow anonymous login…” is checked, there is no need to enter the username and password to view the video. If “Automatic Start” is enabled, the multicast received data should be added into a VLC player to play the video.
4.6.9 UPNP If this function is enabled, the camera can be quickly accessed through the LAN. Go to Config→Network→UPnP. Enable UPNP and then enter UPnP name. 4.6.10 Email If you need to trigger Email when an alarm happens or IP address is changed, please set the Email here first.
Click the “Test” button to test the connection of the account. Recipient Address: Receiver’s e-mail address. 4.6.11 FTP After an FTP server is set up, captured pictures from events will be uploaded to the FTP server. 1. Go to Config→Network →FTP. Click “Add”...
FTP file path: \00-18-ae-a8-da-2a\VFD\2021-01-09\14\ Event name table: File Name Event Type IP address change MOTION Motion Detection SENSOR Sensor Alarm TRIPWIRE Line Crossing Detection PERIMETER Region Intrusion Detection Object Abandoned/Missing Video Exception Face Detection AOIENTRY Region Entrance AOILEAVE Region Exiting PASSLINECOUNT Target Counting by Line TRAFFIC...
After the above parameters are set, click “Save” to save the settings. Then the camera will automatically connect the third-party platform. The online state can be viewed in the above interface. After the camera is successfully connected, it will send the alarm information (HTTP format) to the third-party platform once the smart alarm is triggered.
*Click “Create a certificate request” to enter the following interface. Click “Create” to create the certificate request. Then download the certificate request and submit it to the trusted certificate authority for signature. After receiving the signed certificate, import the certificate to the device. 4.6.14 QoS QoS (Quality of Service) function is used to provide different quality of services for different network applications.
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Port: Main stream:2000; sub stream:2001; third stream:2002 Main stream: The address format is “udp://@IP address: main stream port.” Sub stream: The address format is “udp://@IP address: sub stream port.” Third stream: The address format is “udp://@IP address: third stream port.” Audio: if enabled, the video and audio will play automatically.
4.7 Security Configuration 4.7.1 User Configuration Go to Config→Security→User interface as shown below. Add user: Click the “Add” button to pop up the following textbox. Enter user name in the “User Name” textbox. Enter the password in the “Password” and “Confirm Password” textbox. Please set the password according to the requirement of the password security level (Go to Config→Security→Security Management→Password Security interface to set the security level).
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Modify user: Select a user to modify password in the user configuration list box. The “Edit user” dialog box pops up by clicking the “Modify” button. Enter the old password of the user in the “Old Password” text box. Enter the new password in the “New password” and “Confirm Password” text box. Select the user permissions for advanced or normal user.
4.7.2 Online User Go to Config→Security→Online User to view the user who is viewing the live video. An administrator user can kick out all the other users (including other administrators). 4.7.3 Block and Allow Lists Go to Config→Security→Block and Allow Lists as shown below. The setup steps are as follows: Check the “Enable address filtering”...
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⚫ Password Security Please set the password level and expiration time as needed. Password Level: Weak, Medium or Strong. ⚫ Weak: Numbers, special characters, upper or lower case letters can be used. You can choose one of them or any combination of them when setting the password. ⚫...
4.8 Maintenance Configuration 4.8.1 Backup and Restore Go to Config→Maintenance→Backup and Restore. Import & Export Settings ⚫ Configuration settings of the camera can be exported form a camera into another camera. Click “Browse” to select the save path for import or export information on the PC. Click the “Import Setting”...
4.8.3 Upgrade Go to Config→Maintenance→Upgrade. In this interface, the camera firmware can be updated. Click the “Choose File” button to select the save path of the upgrade file Click the “Upgrade” button to start upgrading the firmware. Enter the correct password and then the device will restart automatically IMPORTANT: Do not allow downgrading from the current version to the lower version.
Chapter 5 Search 5.1 Image Search Click Search to go to the interface as shown below. Images that are saved on the SD card can be found here. Note: When using the plug-in free browser, the local images cannot be searched. ⚫...
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Click to return to the previous interface. ⚫ SD Card Image Search 1. Choose “Picture”—“SD Card”. 2. Set time: Select date and choose the start and end time. 3. Choose the alarm events at the bottom of the interface. 4. Click to search the images.
5.2 Video Search 5.2.1 Local Video Search Click Search to go to the interface as shown below. Videos were recorded locally to the PC can be played in this interface. Note: When using the plug-in free browser, the local videos cannot be searched. 1.
Icon Description Icon Description Play button. After pausing the video, click this Pause button button to continue playing. Stop button Speed down Watermark Speed up display Enable / disable audio; drag the slider to adjust the volume after enabling audio. 5.2.2 SD Card Video Search Click Search to go to the interface as shown below.
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Note: cannot be displayed in the above interface via the plug-in free browser. Additionally, for plug-in free playback, playback mode switch (balanced / real-time / fluent mode) and downloading functions are not supported too. The time table can be shown in 24H / 12H / 2H / 1H format by clicking the corresponding buttons.
Appendix Troubleshooting How to find the password? A: The password for admin can be reset through “Edit Safety Question” function. Click “Forget Password?” on the login page and enter the corresponding answer of the selected question in the popup window. After you correctly answer all questions, you can reset the password for admin.
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B. Other plug-ins or anti-virus blocks the plug-in. Please uninstall or close them. No sound can be heard. A: Audio input device is not connected. Please connect and try again. B: Audio function is not enabled at the corresponding channel. Please enable this function.
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