VTech CS6429 User Manual page 58

Appendix
Troubleshooting
The display shows 1.PRESS FIND HS ON BASE 4 SEC and 2.THEN PRESS
# ON HANDSET alternately. The handset does not work at all.
• The handset is deregistered from the telephone base. To register it back:
1. Press and hold /FIND HANDSET on the telephone base for about four seconds until
the red IN USE light on the telephone base turns on.
2. Press # (pound key) on the handset. The handset shows REGISTERING..... PLEASE
WAIT. The handset shows HANDSET REGISTERED and you hear a beep when the
registration process completes. This process takes about 60 seconds.
If the registration fails, the handset shows REGISTRATION FAILED and then 1.PRESS
FIND HS ON BASE 4 SEC and 2.THEN PRESS # ON HANDSET alternately. Remove
the handset from the telephone base and place it back in. Repeat Steps1 and 2 again.
I cannot dial out.
• Try all the above suggestions.
• Make sure there is a dial tone before dialing. It is normal if the handset takes a second
or two to synchronize with the telephone before producing a dial tone. Wait an extra
second before dialing.
• If other telephones in your home are having the same problem, the problem is in the
wiring or local telephone service. Contact your telephone service provider (charges
may apply).
• Eliminate any background noise. Mute the cordless handset before dialing, or dial from
another room in your home with less background noise.
LOW BATTERY shows on the handset screen.
• Place the handset in the telephone base or charger for recharging.
• Remove and install the battery again and use it until fully depleted, then charge the
handset in the telephone base or charger for up to 10 hours.
• If the above measures do not correct the problem, replace the battery.
The battery does not charge in the handset or the handset battery does not
accept charge.
• Make sure the handset is placed in the telephone base or charger correctly. The
CHARGE light on the handset should be on.
• Remove and install the battery again, then charge for up to 10 hours.
• If the handset is in the telephone base or charger but
not on, refer to The CHARGE light is off below.
• If the battery is completely depleted, it may take up to 30 minutes to charge the handset
before
LOW BATTERY
Purchase a new battery. Refer to Battery installation (page 3).
•
appears on the screen (page5).
CHARGE
54
light on the handset is