VTech DECT CS6419-2 Online User's Manual
Vtech telephone user manual
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Summary of Contents for VTech DECT CS6419-2
- Page 1 Online user’s manual w w w.v t e c h p h o n e s . c o m Models: CS6419/CS6419-2...
- Page 2 VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. The ENERGY STAR encourages the use of products that save energy and help protect our environment.
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Page 3: Table Of Contents
Table of contents Getting started ...1 Parts checklist ...1 Telephone base and charger installation ...2 Battery installation ...3 Battery charging ...4 Installation options ...5 Telephone base layout ...7 Handset layout ...8 Telephone settings ...10 Using the menu ...10 Ringer volume ...10 Ringer tone ...11 LCD language...11 Clear voicemail indicators...12... - Page 4 Table of contents Delete from the call log ...33 Call log display screen messages ...33 Appendix ...34 Handset display screen messages ...34 Handset and telephone base indicators ...36 Battery ...37 Expand your telephone system ...38 Add and register a handset ...38 Replace a handset...39 Troubleshooting ...40 Important safety instructions...47...
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Page 5: Getting Started
Getting started Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Battery compartment cover (1 for CS6419 and 2 for CS6419-2) Handset (1 for CS6419 and 2 for CS6419-2) -
Page 6: Telephone Base And Charger Installation
Getting started Telephone base and charger installation Install the telephone base and charger(s) as shown below. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. -
Page 7: Battery Installation
Getting started Battery installation Install the battery as shown below. Plug the battery connector securely into the socket inside the handset battery compartment. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. Align the cover flat against the battery compartment, then slide it towards the center of the handset until it clicks into place. -
Page 8: Battery Charging
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. -
Page 9: Installation Options
Getting started Installation options The telephone comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can purchase one from many hardware or consumer electronics retailers. - Page 10 Getting started Installation options (continued) Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first. Slide the black wall mount bracket up and remove it from the wall mount plate. Unplug the end of the telephone line cord (or DSL filter) from the telephone wall jack.
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Page 11: Telephone Base Layout
Getting started Telephone base layout IN USE light On when the handset is in use. Flashes quickly when there is an incoming call. Flashes slowly when another telephone sharing the same line is in use. /FIND HANDSET Press to page all handsets (page 19). -
Page 12: Handset Layout
Getting started Handset layout CHARGE light On when the handset is charging in the telephone base or charger (page 3). /VOLUME Press to enter the directory when the telephone is not in use (page 26). Press to scroll up while in a menu, or in the directory, call log or redial list. - Page 13 Getting started Handset layout MENU/SELECT Press to show the menu. While in a menu, press to select an item, or save an entry or setting. CID /VOLUME Press to review the call log when the telephone is not in use (page 31). Press to scroll down while in a menu, or in the directory, call log or redial list.
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Page 14: Telephone Settings
Telephone settings Using the menu In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change and edit the settings for LCD language, voicemail indicators, key tone, date and time, home area code and dial mode. To enter the handset menu: Press MENU/ SELECT... -
Page 15: Ringer Tone
Telephone settings Ringer tone You can choose from different ringer tones. Press MENU/ SELECT Press to select >RINGERS, then press /SELECT. MENU to select >RINGER TONE, then press Press /SELECT. MENU Press to select a desired ringer tone. A sample of each ringer tone plays as you scroll through the choices. -
Page 16: Clear Voicemail Indicators
Telephone settings Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider, NEW VOICEMAIL and messages. Contact your telephone service provider for more information about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handset turn off automatically. -
Page 17: Set Date And Time
Telephone settings Set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. You can also set the date and time manually. Press MENU/ SELECT to select >SETTINGS, then press Press /SELECT. -
Page 18: Home Area Code
Telephone settings Home area code If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log. -
Page 19: Telephone Operation
Telephone operation Make a call Press , then wait for a dial tone. FLASH -OR- Press to use the speakerphone, then wait for a dial tone. Use the dialing keys to enter the telephone number. Predial a call Use the dialing keys to enter the telephone number (up to 30 digits). •... -
Page 20: Mute
Telephone operation Mute The mute function allows you to hear the other party but the other party cannot hear you. During a call, press MUTE/ handset displays MUTED for a few seconds and MUTE appears until the mute function is turned off. Press MUTE/ DELETE The handset screen temporarily shows... -
Page 21: Redial List
Telephone operation Redial list Each handset stores the last 10 telephone numbers dialed. When there are already 10 redial entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order. Review and dial a redial entry Press REDIAL/ PAUSE or REDIAL/... -
Page 22: Chain Dialing
Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list. -
Page 23: Join A Call In Progress
Telephone operation Join a call in progress You can use up to two system handsets at a time on an outside call. You can buy additional expansion handsets (CS6409) for this telephone base. You can register up to five handsets to the telephone base. To join a call: •... -
Page 24: Intercom
Telephone operation Intercom Use the intercom feature for conversations between two handsets. Press INT on your handset when not in use. • If you have two handsets, your handset shows CALLING OTHER HANDSET. • If you have three or more handsets, your handset shows INTERCOM TO: Use the dialing keys to select a destination handset. -
Page 25: Answer An Incoming Call During An Intercom Call
Telephone operation Answer an incoming call during an intercom call When you receive an outside call during an intercom call, there is an alert tone. • To answer the incoming outside call, press ends automatically. • To end the intercom call without answering the outside call, press OFF/ . - Page 26 Telephone operation Call transfer using intercom (continued) From this intercom call, you have the following options: • You can let the destination handset join you on the outside call in a three-way conversation. Press and hold INT on the originating handset. •...
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Page 27: Directory
Directory About the directory The directory stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are shared by all system handsets. Any modifications made on one handset apply to all system handsets. -
Page 28: Create A New Directory Entry
Directory Create a new directory entry Press MENU/ SELECT to select >DIRECTORY and then press Press /SELECT. MENU to select >ADD CONTACT, then press Press /SELECT. The screen displays ENTER NUMBER. MENU Use the dialing keys to enter a number (up to 30 digits). /DELETE to erase a digit. - Page 29 Directory Create a new directory entry (continued) -OR- Enter the number when the handset is not in use. /SELECT and the screen displays Press MENU EDIT NUMBER. Use the dialing keys to edit the number. /DELETE to erase a digit. •...
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Page 30: Review The Directory
Directory Review the directory Entries are sorted alphabetically. Press when the handset is not in use. -OR- Press MENU/ SELECT to scroll to >DIRECTORY, then press Press Press to browse. Alphabetical search Press when the handset is not in use. -OR- /SELECT when the handset is not in use. -
Page 31: Speed Dial
Directory Speed dial You can copy up to 10 directory entries into the speed dial locations so that you can dial these numbers using fewer keys than usual. The speed dial memory locations are stored in the telephone base and are shared by all handsets. -
Page 32: Dial A Speed Dial Number
Directory Dial a speed dial number Press and hold a dialing key (0 through 9) to display the desired speed dial when the handset is not in use. Press FLASH dial location is empty, the screen shows the speed dial list. See Store a speed dial entry on page 27 to add a new entry. -
Page 33: Caller Id
Caller ID About caller ID This product supports caller ID service offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call. -
Page 34: Call Log
Caller ID Call log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appear on the screen, it will not be saved in the call log. •... -
Page 35: Missed Call Indicator
Caller ID Missed call indicator When there are calls that have not been reviewed, the idle handset shows XX MISSED CALLS. Each time you review a call log entry marked NEW, the number of missed calls decrease by one. When you have reviewed all the missed calls, the missed calls indicator no longer shows. -
Page 36: View Dialing Options
Caller ID View dialing options Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You may change the number of digits that you dial from or store in the directory. -
Page 37: Delete From The Call Log
Caller ID Delete from the call log To delete one entry: When in the call log, press /DELETE to delete the selected entry. The screen displays Press MUTE DELETING... and then you hear a confirmation tone. To delete all entries: Press MENU/ SELECT to select >CALL LOG, then press... -
Page 38: Appendix
Appendix Handset display screen messages CALL LOG EMPTY CALLING HANDSET X (for models with three or more handsets) CALLING OTHER HANDSET (for models with two handsets) CALL TRANSFERRED DIRECTORY EMPTY DIRECTORY FULL ENDED HANDSET X IS CALLING (for models with three or more handsets) OTHER HANDSET IS CALLING... - Page 39 Appendix Handset display screen messages NUMBER ALREADY SAVED NEW VOICEMAIL NO BATTERY NO LINE NO SIGNAL, CALL ENDED NOT AVAILABLE AT THIS TIME OUT OF RANGE OR NO PWR AT BASE **PAGING** PHONE PLACE IN CHARGER RINGER MUTED SAVED SPEAKER UNABLE TO CALL.
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Page 40: Handset And Telephone Base Indicators
Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base or charger. Telephone base lights IN USE On when the telephone line is in use. On when you are registering a handset. -
Page 41: Battery
Appendix Battery It takes up to 10 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation While in handset use (talking*) While in speakerphone mode (talking*) While not in use (standby**) *Operating times vary depending on your actual use and the age of the battery. -
Page 42: Expand Your Telephone System
Appendix Expand your telephone system The handsets provided with your telephone system are already registered. Each handset is assigned a number that show on the handset display. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone system already has HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3. -
Page 43: Replace A Handset
Appendix Replace a handset If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset. To make deregistration easier, read all of the instructions below before you begin. To deregister all handsets: Press and hold /FIND HANDSET on the telephone base for about 10 seconds until the IN USE light on the telephone base turns on and starts to flash. -
Page 44: Troubleshooting
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website www.vtechphones.com, or call 1(800) 595-9511. In Canada, go to www.vtechcanada.com, or call 1 (800) 267-7377. My telephone does not work at all. •... - Page 45 Appendix Troubleshooting • If other telephones in your home are having the same problem, the problem is in the wiring or local telephone service. Contact your telephone service provider (charges may apply). • Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise.
- Page 46 Appendix Troubleshooting • There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them. • If other telephones in your home are having the same problem, the problem is in the wiring or local service.
- Page 47 Appendix Troubleshooting • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • If your telephone is plugged in with modem or a surge protector, plug the telephone (or modem/surge protector) into a different location.
- Page 48 Appendix Troubleshooting My caller ID features are not working properly. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. • The caller may not be calling from an area which supports caller ID. •...
- Page 49 Appendix Troubleshooting OUT OF RANGE OR NO PWR AT BASE shows in the handset screen. • The handset may be out of range. Move it closer to the telephone base. • Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.
- Page 50 Appendix Troubleshooting Common cure for electronic equipment. If your telephone does not seem to be responding normally, try putting the handset in its base. If this does not fix the problem, do the following (in the order listed): Disconnect the power to the telephone base. Disconnect the cordless handset battery.
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Page 51: Important Safety Instructions
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. -
Page 52: Precautions For Users Of Implanted Cardiac Pacemakers
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. -
Page 53: Maintenance
Appendix Maintenance Taking care of your telephone • Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water •... -
Page 54: About Cordless Telephones
® 1 (800) 8 BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC is a registered trademark of Rechargeable Battery Recycling Corporation. -
Page 55: Limited Warranty
What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. - Page 56 Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
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Page 57: Fcc, Acta And Ic Regulations
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. -
Page 58: Industry Canada
Appendix FCC, ACTA and IC regulations (continued) In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. -
Page 59: Technical Specifications
Appendix Technical specifications Transmit frequency Handset: 1921.536-1928.448 MH Telephone base: 1921.536-1928.448 MH Channels Nominal effective Maximum power allowed by FCC and IC. Actual operating range range may vary according to environment conditions at the time of use. Power requirements Handset: 2.4V Ni-MH battery Telephone base: 6V AC @ 300mA Charger: 6V AC @ 300mA Memory... -
Page 60: Index
Index About cordless telephones 50 Add a handset 38 Alphabetical search 26 Answer a call 15 Battery 3, 4, 37 Caller ID 29 Call log 30 Call waiting 16 Chain dialing 18 Charger installation 2 Charging 4 Create a new directory entry 24–25 Delete a directory entry 26 Delete a redial entry 17 Delete from the call log 33... - Page 61 Index Technical specifications 55 Telephone base installation 2 Telephone base layout 7 Temporary ringer silencing 16 Temporary tone dialing 16 Transfer a call 21 Troubleshooting 40–46 View dialing options 32 Voicemail 12 Volume 10, 15 Wall mount installation 5 Warranty 51–52...
- Page 62 A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008. Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5. Copyright © 2011 for VTECH TELECOMMUNICATIONS LTD. Printed in China. Version 3.