VTech CS6428-2 User Manual
Telephones
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- User manual (17 pages) ,
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- Abridged user manual (17 pages)
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Summary of Contents for VTech CS6428-2
- Page 1 Complete user’s manual w w w.v t e c h p h o n e s . c o m Models: CS6428-2/CS6429/ CS6249-15/CS6429-16/ CS6429-2/CS6429-3/ CS6429-4/CS6429-5...
- Page 2 Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 63 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.
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Page 3: Table Of Contents
Table of contents Getting started ........1 Review and dial a redial entry ..20 Store a number from the redial list Parts checklist ........1 to the directory ......20 Telephone base and charger Delete a redial entry .......20 installation ........2 Chain dialing ........21 Battery installation ......3 Join a call in progress .....22 Battery charging .......5... - Page 4 Table of contents Appendix ........49 Delete from the call log ....36 Call log display screen Handset display screen messages ........36 messages ........49 Handset and telephone base Answering system settings ..37 indicators ........51 Answering system setup....37 Battery ..........52 Answer on/off........37 Expand your telephone system ..53 Announcement .......37 Add and register a handset (optional) ........53...
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Page 5: Getting Started
Battery compartment cover Battery Telephone Telephone base line cord power adapter (1 for CS6429/CS6429-15/CS6429-16) (1 for CS6429/CS6429-15/ (2 for CS6428-2/CS6429-2) CS6429-16) (3 for CS6429-3) (2 for CS6428-2/CS6429-2) (4 for CS6429-4) (3 for CS6429-3) (5 for CS6429-5) (4 for CS6429-4) (5 for CS6429-5) -
Page 6: Telephone Base And Charger Installation
Getting started Telephone base and charger installation Install the telephone base and charger(s) as shown below. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. -
Page 7: Battery Installation
Getting started Battery installation Install the battery as shown below. Plug the battery connector securely into the socket inside the handset battery compartment. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. Align the cover flat against the battery compartment, then slide it towards the center of the handset until it clicks into place. - Page 8 Getting started Battery installation (continued) Charge the handset by placing it in the telephone base or charger. The CHARGE light is on when the handset is charging. CHARGE light remains on when charging. IMPORTANT: Check for a dial tone by pressing .
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Page 9: Battery Charging
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. -
Page 10: Installation Options
Getting started Installation options The telephone comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can purchase one from many hardware or consumer electronics retailers. - Page 11 Getting started Installation options (continued) Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first. Slide the black wall mount bracket up and remove it from the wall mount plate. Unplug the end of the telephone line cord (or DSL filter) from the telephone wall jack.
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Page 12: Rewiring Of Telephone Line For Cable/Voip Service Users
Getting started Rewiring of telephone line for cable/VoIP service users If you have changed to cable/VoIP service through a modem/router/terminal adapter to establish telephone connection, the existing telephone jacks in your home may no longer work. Your cable/VoIP service provider uses a seperate cable connecting from the main line to the modem installed in your home. -
Page 13: Telephone Base Layout
Getting started Telephone base layout Message window X/DELETE Shows the number of messages and Press to delete the message currently other answering system information playing (page 44). (page 47). When the telephone is not in use, press twice to delete all previously reviewed /SKIP messages (page 45). -
Page 14: Handset Layout
Getting started Handset layout CHARGE light On when the handset is charging in the telephone base or charger (page 4). /VOLUME Press to enter the directory when the telephone is not in use (page 29). Press to scroll up while in a menu, or in the directory, call log or redial list. - Page 15 Getting started Handset layout MENU/SELECT Press to show the menu. While in a menu, press to select an item, or save an entry or setting. CID /VOLUME Press to review the call log when the telephone is not in use (page 34). Press to scroll down while in a menu, or in the directory, call log or redial list.
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Page 16: Telephone Settings
Telephone settings Using the menu In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change and edit the settings for LCD language, voicemail indicators, key tone, date and time, home area code and dial mode. Go to Answering system settings starting on page 37 for instructions on how to modify the answering system settings with a system handset shown in the table below. -
Page 17: Ringer Volume (Handset)
Telephone settings Ringer volume (handset) You can adjust the ringer volume or turn the ringer off. >RINGERS SETTINGS Press MENU/ when the handset is not in use. SELECT Press to select >RINGERS, then press /SELECT. MENU to select >RINGER VOLUME, then press Press >RINGER VOLUME /SELECT. -
Page 18: Lcd Language
Telephone settings LCD language You can select a language (English, French or Spanish) to be >LCD LANGUAGE used in all screen displays. CLR VOICEMAIL Press MENU/ when the handset is not in use. SELECT to select >SETTINGS, then press /SELECT. Press MENU Press... -
Page 19: Clear Voicemail Indicators
Telephone settings Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider, NEW VOICEMAIL and appear on the handset when you have new voicemail messages. Contact your telephone service provider for more information about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handset turn off automatically. -
Page 20: Set Date And Time
Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information. -
Page 21: Home Area Code
Telephone settings Home area code If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log. -
Page 22: Telephone Operation
Telephone operation Make a call Press , then wait for a dial tone. FLASH -OR- Press to use the speakerphone, then wait for a dial tone. Use the dialing keys to enter the telephone number. Predial a call Use the dialing keys to enter the telephone number (up to 30 digits). •... -
Page 23: Mute
Telephone operation Mute The mute function allows you to hear the other party but the other party cannot hear you. During a call, press MUTE/ on the handset. The DELETE handset displays MUTED for a few seconds and MUTE appears until the mute function is turned off. Press MUTE/ again to resume the conversation. -
Page 24: Redial List
Telephone operation Redial list Each handset stores the last 10 telephone numbers dialed. When there are already 10 redial entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order. Review and dial a redial entry Press REDIAL/ when the handset is not in use. -
Page 25: Chain Dialing
Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list. -
Page 26: Join A Call In Progress
Telephone operation Join a call in progress You can use up to four system handsets at a time on an outside call. You can buy additional expansion handsets (CS6409) for this telephone base. You can register up to five handsets to the telephone base. To join a call: •... -
Page 27: Intercom
Telephone operation Intercom Use the intercom feature for conversations between two handsets. Press INT on your handset when not in use. • If you have two handsets, your handset shows CALLING CALLING OTHER HANDSET. OTHER HANDSET • If you have three or more handsets, your handset shows INTERCOM TO: Use the dialing keys to select a destination handset. -
Page 28: Answer An Incoming Call During An Intercom Call
Telephone operation Answer an incoming call during an intercom call When you receive an outside call during an intercom call, there is an alert tone. • To answer the incoming outside call, press The intercom call FLASH. ends automatically. • To end the intercom call without answering the outside call, press OFF/ . - Page 29 Telephone operation Call transfer using intercom (continued) From this intercom call, you have the following options: • You can let the destination handset join you on the outside call in a three-way conversation. Press and hold INT on the originating handset. •...
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Page 30: Directory
Directory About the directory The directory stores up to 50 entries with up to 30 digits for DIRECTORY EMPTY each phone number and 15 characters for each name. • Directory entries are shared by all system handsets. Any modifications made on one handset apply to all system handsets. -
Page 31: Create A New Directory Entry
Directory Create a new directory entry Press MENU/ when the handset is not in use. SELECT >DIRECTORY to select >DIRECTORY and then press Press CALL LOG /SELECT. MENU to select >ADD CONTACT, then press Press /SELECT. The screen displays ENTER NUMBER. MENU >ADD CONTACT Use the dialing keys to enter a number (up to 30 digits). - Page 32 Directory Create a new directory entry (continued) -OR- Enter the number when the handset is not in use. EDIT NUMBER /SELECT and the screen displays Press 800-595-9511_ MENU EDIT NUMBER. Use the dialing keys to edit the number. /DELETE to erase a digit. •...
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Page 33: Review The Directory
Directory Review the directory Mike Smith Entries are sorted alphabetically. 800-595-9511 Press when the handset is not in use. -OR- Press MENU/ when the handset is not in use. SELECT to scroll to >DIRECTORY, then press /SELECT twice. Press MENU Press to browse. -
Page 34: Speed Dial
Directory Speed dial You can copy up to 10 directory entries into the speed dial locations so that you can dial these numbers using fewer keys than usual. The speed dial memory locations are stored in the telephone base and are shared by all handsets. -
Page 35: Dial A Speed Dial Number
Directory Dial a speed dial number Press and hold a dialing key (0 through 9) to display the desired speed dial when the handset is not in use. Press to dial the displayed telephone number. When the speed FLASH dial location is empty, the screen shows the speed dial list. See Store a speed dial entry on page 30 to add a new entry. -
Page 36: Caller Id
Caller ID About caller ID This product supports caller ID service offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call. -
Page 37: Call Log
Caller ID Call log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appear on the screen, it will not be saved in the call log. •... -
Page 38: Missed Call Indicator
Caller ID Missed call indicator When there are calls that have not been reviewed, the idle handset shows XX MISSED CALLS. Each time you review a call log entry marked NEW, the number of missed calls decrease by one. When you have reviewed all the missed calls, the missed calls indicator no longer shows. -
Page 39: View Dialing Options
Caller ID View dialing options Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You may change the number of digits that you dial from or store in the directory. -
Page 40: Delete From The Call Log
Caller ID Delete from the call log To delete one entry: When in the call log, press to browse. /DELETE to delete the selected entry. The screen displays Press MUTE DELETING... and then you hear a confirmation tone. To delete all entries: Press MENU/ when the handset is not in use. -
Page 41: Answering System Settings
Answering system settings Answering system setup Use the answering system menu of a system handset to turn on or off the answering system or message alert tone, set up the announcement message, activate the call screening, or change the number of rings, remote access code and message recording time. -
Page 42: Record A New Announcement
Answering system settings Record a new announcement Press MENU/ when the handset is not in use. SELECT to scroll to >ANSWERING SYS, then press /SELECT. Press MENU Press /SELECT to choose >ANNOUNCEMENT. The system announces, MENU “To play, press 2. To record, press 7.” Press 7. -
Page 43: Call Screening
Answering system settings Call screening You can listen at the telephone base to a caller leaving a message. If you want to turn off the call screening feature, use a system handset to turn this feature off. Press MENU/ when the handset is not in use. SELECT to select >ANSWERING SYS, then press /SELECT. -
Page 44: Message Alert Tone
Answering system settings Message alert tone When the message alert tone is turned on and you have new message(s), the telephone base beeps every 10 seconds. Unless you change it, the message alert tone is set to off. Press MENU/ when the handset is not in use. -
Page 45: Answering System Operation
Answering system operation Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. -
Page 46: Voice Prompts
Answering system operation Voice prompts The system provides voice prompts to guide you through recording announcement and remote access. Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to three minutes see page 40 to change the length. -
Page 47: Call Screening At The Handset
Answering system operation Call screening at the handset If the answering system is on, the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system. At the same time, the handset shows TO SCREEN CALL, PRESS [SELECT]. /SELECT to screen the call on your handset. - Page 48 Answering system operation Message playback (continued) To play messages with the telephone base: /PLAY/ Press when the telephone is not in use. STOP Options during playback: • Press /VOL or /VOL to adjust the speaker volume. /SKIP to skip to the next message. •...
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Page 49: Delete All Old Messages
Answering system operation Delete all old messages To delete all old messages with the telephone base: Press X/DELETE on the telephone base. The system announces, “To delete all old messages, press DELETE again.” Press X/DELETE within three seconds. The system announces, “All old messages deleted.”... -
Page 50: Record, Play Or Delete Memos
Answering system operation Record, play or delete memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else using the same telephone. Press MENU/ when the handset is not in use. -
Page 51: Message Window Displays
Answering system operation Message window displays The message window on the telephone base displays the total number of messages. See the table below for other message window displays. Window display Description No messages. The total number of old messages recorded. 1-99 The current message number during old message playback. -
Page 52: Remote Access
Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19; see Remote access code on page 39 to change it. To remotely access the answering system: Dial your telephone number from any touch-tone telephone. -
Page 53: Appendix
Appendix Handset display screen messages There are no call log entries. CALL LOG EMPTY You are calling another handset. CALLING HANDSET X (for models with three or more handsets) CALLING OTHER HANDSET (for models with two handsets) You have transferred an outside call to another CALL TRANSFERRED cordless handset. - Page 54 Appendix Handset display screen messages The telephone number you have entered is already stored NUMBER ALREADY SAVED in the directory. There are new voicemail messages from your telephone NEW VOICEMAIL service provider. You place the handset in the telephone base or charger NO BATTERY without installing a battery in that handset.
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Page 55: Handset And Telephone Base Indicators
Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base or charger. Telephone base lights IN USE On when the telephone line is in use. On when the answering system is answering a call. -
Page 56: Battery
Appendix Battery It takes up to 10 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to seven hours While in speakerphone mode (talking*) Up to four hours While not in use (standby**) Up to five days... -
Page 57: Expand Your Telephone System
Appendix Expand your telephone system The handsets provided with your telephone system are already registered. Each handset is assigned a number that show on the handset display. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone system already has HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3. -
Page 58: Replace A Handset
Appendix Replace a handset If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset. To make deregistration easier, read all of the instructions below before you begin. To deregister all handsets: Press and hold /FIND HANDSET on the telephone base for about 10 seconds until the IN USE light on the telephone base turns on and starts to flash. -
Page 59: Troubleshooting
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website www.vtechphones.com, or call 1(800) 595-9511. In Canada, go to www.vtechcanada.com, or call 1 (800) 267-7377. My telephone does not work at all. •... - Page 60 Appendix Troubleshooting • If other telephones in your home are having the same problem, the problem is in the wiring or local telephone service. Contact your telephone service provider (charges may apply). • Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise.
- Page 61 Appendix Troubleshooting The telephone does not ring when there is an incoming call. • Make sure the handset ringer volume is not set to off (page 13) and the telephone base ringer volume is not set to zero (page 12). •...
- Page 62 Appendix Troubleshooting There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. • The handset may be out of range. Move it closer to the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack.
- Page 63 Appendix Troubleshooting REGISTRATION FAILED appears on the handset. • Only one handset can be registered at a time. If you have multiple handsets to register, please follow the instructions on page 53 for the first handset. Once a handset has been successfully registered, repeat the steps for each handset that needs to be registered.
- Page 64 Appendix Troubleshooting OUT OF RANGE OR NO PWR AT BASE shows in the handset screen. • The handset may be out of range. Move it closer to the telephone base. • Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.
- Page 65 Appendix Troubleshooting • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. The outgoing announcement is not clear. •...
- Page 66 Appendix Troubleshooting • The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code. • There may be interference on the telephone line you are using. Press the dialing keys firmly.
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Page 67: Important Safety Instructions
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. -
Page 68: Precautions For Users Of Implanted Cardiac Pacemakers
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. -
Page 69: Maintenance
Appendix Maintenance Taking care of your telephone • Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water •... -
Page 70: About Cordless Telephones
VTech product service centers. Please call 1 (800) 8 BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ®... -
Page 71: Limited Warranty
What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. - Page 72 Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
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Page 73: Fcc, Acta And Ic Regulations
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. - Page 74 Appendix FCC, ACTA and IC regulations (continued) In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment.
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Page 75: Technical Specifications
Appendix Technical specifications Transmit frequency Handset: 1921.536-1928.448 MH Telephone base: 1921.536-1928.448 MH Channels Nominal effective Maximum power allowed by FCC and IC. Actual operating range range may vary according to environment conditions at the time of use. Power requirements Handset: 2.4V Ni-MH battery Telephone base: 6V DC@ 400mA Charger: 6V AC @ 300mA Memory... -
Page 76: Index
Index About cordless telephones 66 Handset layout 10–11 Add a handset 53 Home area code 17 Alphabetical search 29 Answer a call 18 Answering system setup 37 Important safety instructions 63 Answer on/off 37 Installation 2, 3–4 Intercom 23–25 Battery 3–4, 5, 52 Join a call 22 Caller ID 32 Call log 33... - Page 77 Index Record a new announcement 38 Register a handset 53 Remote access 48 Remote access code 39 Review directory entries 29 Review the call log 34 Ringer 12 Ringer volume (handset) 13 Ringer volume (telephone base) 12 Safety instructions 63 Speakerphone 18 Store a speed dial entry 30 Technical specifications 71...
- Page 78 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. VTech is the registered trademark of VTech Holdings Limited. Copyright © 2012 for VTECH TELECOMMUNICATIONS LTD. All rights reserved. Version 7 09/12.