VTech CS6419 User Manual
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Summary of Contents for VTech CS6419
- Page 1 User’s manual w w w.v t e c h p h o n e s . c o m Models: CS6419/CS6419-15/ CS6419-16/CS6419-2...
- Page 2 Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 45 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.
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Page 3: Table Of Contents
Table of contents Getting started ........1 Delete a redial entry ...... 17 Chain dialing ........18 Parts checklist ......... 1 Join a call in progress ....19 Telephone base and charger Find handset ........19 installation ........2 Intercom ......... 20 Battery installation ...... - Page 4 Table of contents Appendix ........34 Handset display screen messages ...... 34 Handset and telephone base indicators ........36 Expand your telephone system ..37 Troubleshooting ......38 Important safety instructions ..45 Operating range ......47 Maintenance ........47 The RBRC seal ......
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Page 5: Getting Started
Battery Telephone line cord Telephone base cover power adapter (1 for CS6419, CS6419-15 and (1 for CS6419, CS6419-15 and CS6419-16, and CS6419-16, and 2 for CS6419-2) 2 for CS6419-2) Handset Telephone base Charger and charger adapter (1 for CS6419, CS6419-15 and... -
Page 6: Telephone Base And Charger Installation
Getting started Telephone base and charger installation Install the telephone base and charger(s) as shown below. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. -
Page 7: Battery Installation
Getting started Battery installation Install the battery as shown below. Plug the battery connector securely into the socket inside the handset battery compartment. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. Align the cover flat against the battery compartment, then slide it towards the center of the handset until it clicks into place. -
Page 8: Battery Charging
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). • For best performance, keep the handset in the telephone base or charger when not in use. • The battery is fully charged after 10 hours of continuous charging. •... -
Page 9: Installation Options
Getting started Installation options The telephone comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can purchase one from many hardware or consumer electronics retailers. - Page 10 Getting started Installation options (continued) Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first. Slide the black wall mount bracket up and remove it from the wall mount plate. Unplug the end of the telephone line cord (or DSL filter) from the telephone wall jack.
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Page 11: Telephone Base Layout
Getting started Telephone base layout IN USE light On when the handset is in use. Flashes quickly when there is an incoming call. Flashes slowly when another telephone sharing the same line is in use. /FIND HANDSET Press once and then release to page all handsets (page 19). -
Page 12: Handset Layout
Getting started Handset layout CHARGE light On when the handset is charging in the telephone base or charger (page 3). /VOLUME Press to enter the directory when the telephone is not in use (page 26). Press to scroll up while in a menu, or in the directory, call log or redial list. - Page 13 Getting started Handset layout MENU/SELECT Press to show the menu. While in a menu, press to select an item, or save an entry or setting. CID /VOLUME Press to review the call log when the telephone is not in use (page 31). Press to scroll down while in a menu, or in the directory, call log or redial list.
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Page 14: Telephone Settings
Telephone settings Using the menu In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change and edit the settings for LCD language, voicemail indicators, key tone, date and time, home area code and dial mode. To enter the handset menu: Press MENU/ when the handset is not in use. -
Page 15: Ringer Tone
Telephone settings Ringer tone You can choose from different ringer tones. >RINGER TONE Press MENU/ when the handset is not in use. SELECT RINGER VOLUME to select >RINGERS, then press Press /SELECT. MENU to select >RINGER TONE, then press Press RINGER TONE /SELECT. -
Page 16: Clear Voicemail Indicators
Telephone settings Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider, NEW VOICEMAIL and appear on the handset when you have new voicemail messages. Contact your telephone service provider for more information about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handset turn off automatically. -
Page 17: Set Date And Time
Telephone settings Set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. You can also set the date and time manually. Press MENU/ when the handset is not in use. SELECT >SET DATE/TIME HOME AREA CODE... -
Page 18: Home Area Code
Telephone settings Home area code If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log. -
Page 19: Telephone Operation
Telephone operation Make a call Press , then wait for a dial tone. FLASH -OR- Press to use the speakerphone, then wait for a dial tone. Use the dialing keys to enter the telephone number. Predial a call Use the dialing keys to enter the telephone number (up to 30 digits). /PAUSE to insert a dialing pause (a P appears). -
Page 20: Mute
Telephone operation Mute The mute function allows you to hear the other party but the other party cannot hear you. During a call, press MUTE/ on the handset. The DELETE handset displays MUTED for a few seconds and MUTE appears until the mute function is turned off. Press MUTE/ again to resume the conversation. -
Page 21: Redial List
Telephone operation Redial list Each handset stores the last 10 telephone numbers dialed. When there are already 10 redial entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order. Review and dial a redial entry Press REDIAL/ when the handset is not in use. -
Page 22: Chain Dialing
Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list. -
Page 23: Join A Call In Progress
Telephone operation Join a call in progress You can use up to two system handsets at a time on an outside call. You can buy additional expansion handsets (CS6409) for this telephone base. You can register up to five handsets to the telephone base. To join a call: •... -
Page 24: Intercom
Telephone operation Intercom Use the intercom feature for conversations between two handsets. Press INT on your handset when not in use. • If you have two handsets, your handset shows CALLING CALLING OTHER HANDSET. OTHER HANDSET • If you have three or more handsets, your handset shows INTERCOM TO: Use the dialing keys to select a destination handset. -
Page 25: Answer An Incoming Call During An Intercom Call
Telephone operation Answer an incoming call during an intercom call When you receive an outside call during an intercom call, there is an alert tone. • To answer the incoming outside call, press The intercom call FLASH. ends automatically. • To end the intercom call without answering the outside call, press OFF/ . - Page 26 Telephone operation Call transfer using intercom (continued) From this intercom call, you have the following options: • You can let the destination handset join you on the outside call in a three-way conversation. Press and hold INT on the originating handset. You can transfer the call.
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Page 27: Directory
Directory About the directory The directory stores up to 50 entries with up to 30 digits for DIRECTORY EMPTY each phone number and 15 characters for each name. • Directory entries are shared by all system handsets. Any modifications made on one handset apply to all system handsets. -
Page 28: Create A New Directory Entry
Directory Create a new directory entry Press MENU/ when the handset is not in use. SELECT >DIRECTORY CALL LOG to select >DIRECTORY and then press Press /SELECT. MENU to select >ADD CONTACT, then press Press /SELECT. The screen displays ENTER NUMBER. MENU >ADD CONTACT SPEED DIAL... - Page 29 Directory Create a new directory entry (continued) -OR- Enter the number when the handset is not in use. EDIT NUMBER 800-595-9511_ /SELECT and the screen displays Press MENU EDIT NUMBER. Use the dialing keys to edit the number. /DELETE to erase a digit. EDIT NAME •...
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Page 30: Review The Directory
Directory Review the directory Mike Smith Entries are sorted alphabetically. 800-595-9511 Press when the handset is not in use. -OR- Press MENU/ when the handset is not in use. SELECT to scroll to >DIRECTORY, then press /SELECT twice. Press MENU Press to browse. -
Page 31: Speed Dial
Directory Speed dial You can copy up to 10 directory entries into the speed dial locations so that you can dial these numbers using fewer keys than usual. The speed dial memory locations are stored in the telephone base and are shared by all handsets. -
Page 32: Dial A Speed Dial Number
Directory Dial a speed dial number Press and hold a dialing key (0 through 9) to display the desired speed dial when the handset is not in use. Press to dial the displayed telephone number. When the speed FLASH dial location is empty, the screen shows the speed dial list. See Store a speed dial entry on page 27 to add a new entry. -
Page 33: Caller Id
Caller ID About caller ID This product supports caller ID service offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call. -
Page 34: Call Log
Caller ID Call log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appear on the screen, it will not be saved in the call log. •... -
Page 35: Missed Call Indicator
Caller ID Missed call indicator When there are calls that have not been reviewed, the idle handset shows XX MISSED CALLS. Each time you review a call log entry marked NEW, the number of missed calls decrease by one. When you have reviewed all the missed calls, the missed calls indicator no longer shows. -
Page 36: View Dialing Options
Caller ID View dialing options Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You may change the number of digits that you dial from or store in the directory. -
Page 37: Delete From The Call Log
Caller ID Delete from the call log To delete one entry: When in the call log, press to browse. /DELETE to delete the selected entry. The screen displays Press MUTE DELETING... and then you hear a confirmation tone. To delete all entries: Press MENU/ when the handset is not in use. -
Page 38: Appendix
Appendix Handset display screen messages There are no call log entries. CALL LOG EMPTY You are calling another handset. CALLING HANDSET X (for models with three or more handsets) CALLING OTHER HANDSET (for models with two handsets) You have transferred an outside call to another CALL TRANSFERRED cordless handset. - Page 39 Appendix Handset display screen messages The telephone number you have entered is already stored NUMBER ALREADY SAVED in the directory. There are new voicemail messages from your telephone NEW VOICEMAIL service provider. You place the handset in the telephone base or charger NO BATTERY without installing a battery in that handset.
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Page 40: Handset And Telephone Base Indicators
Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base or charger. Telephone base lights On when the telephone line is in use. IN USE On when you are registering a handset. -
Page 41: Expand Your Telephone System
Appendix Expand your telephone system You can add new handsets (CS6409, purchased separately) to your telephone base. Your telephone base supports a maximum of 5 handsets. For more details, refer to the user’s manual that comes with your CS6409 new handset. -
Page 42: Troubleshooting
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website www.vtechphones.com, or call 1(800) 595-9511. In Canada, go to www.vtechcanada.com, or call 1 (800) 267-7377. My telephone does not work at all. •... - Page 43 Appendix Troubleshooting The display shows 1.PRESS FIND HS ON BASE 4 SEC and 2.THEN PRESS # ON HANDSET alternately. The handset does not work at all. • The handset is deregistered from the telephone base. To register it back: 1. Press and hold /FIND HANDSET on the telephone base for about four seconds until the red IN USE light on the telephone base turns on.
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Page 44: My Handset Beeps And Is Not Performing Normally
Appendix Troubleshooting The CHARGE light is off. • Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric. • Make sure the power adapter and telephone line cord are plugged in correctly and securely (page 2). - Page 45 Appendix Troubleshooting There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. • The handset may be out of range. Move it closer to the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack.
- Page 46 Appendix Troubleshooting My caller ID features are not working properly. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. • The caller may not be calling from an area which supports caller ID. •...
- Page 47 Appendix Troubleshooting OUT OF RANGE OR NO PWR AT BASE shows in the handset screen. • The handset may be out of range. Move it closer to the telephone base. • Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.
- Page 48 Appendix Troubleshooting Common cure for electronic equipment. If your telephone does not seem to be responding normally, try putting the handset in its base. If this does not fix the problem, do the following (in the order listed): Disconnect the power to the telephone base. Disconnect the cordless handset battery.
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Page 49: Important Safety Instructions
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. -
Page 50: Precautions For Users Of Implanted Cardiac Pacemakers
Appendix Important safety instructions Battery • CAUTION: Use Only Supplied Battery. • Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions. • Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. -
Page 51: Operating Range
Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. -
Page 52: The Rbrc ® Seal
Appendix The RBRC seal ® The RBRC seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is ® voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC program provides a convenient alternative to placing used nickel-metal hydride batteries ®... -
Page 53: Fcc, Acta And Ic Regulations
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. -
Page 54: Industry Canada
Appendix FCC, ACTA and IC regulations In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. -
Page 55: California Energy Commission Battery Charging Testing Instructions
Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled. -
Page 56: For C-Ul Compliance Only
Appendix For C-UL compliance only Mesures de sécurité importantes Afin de réduire les risques d’incendie, de blessures corporelles ou d’électrocution, suivez toujours ces mesures préventives de base lorsque vous utilisez votre téléphone : Lisez et comprenez bien toutes les instructions. Observez toutes les instructions et mises en garde inscrites sur l’appareil. - Page 57 Appendix For C-UL compliance only N’utilisez pas le téléphone pour rapporter une fuite de gaz à proximité de la fuite. En certaines circonstances, une flammèche pourrait être provoquée lorsque l’adaptateur est branché à une prise de courant, ou lorsque le combiné est déposé sur le socle. Ceci est un événement commun associé à...
- Page 58 Appendix For C-UL compliance only À propos des téléphones sans fil • Confidentialité : Les mêmes caractéristiques qui constituent des avantages pour les téléphones sans fil affichent également des restrictions. Les appels téléphoniques sont transmis entre le combiné sans fil et le socle par le biais d’ondes radio ; il y a donc la possibilité que vos conversations téléphoniques sans fil soient interceptées par des équipements de réception radio se trouvant dans la portée du combiné...
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Page 59: Limited Warranty
Appendix Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. -
Page 60: Other Limitations
Appendix Limited warranty How do you get warranty service? To obtain warranty service, please visit our website www.vtechphones.com, or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com, or call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call. -
Page 61: Technical Specifications
Appendix Technical specifications Transmit frequency Handset: 1921.536-1928.448 MH Telephone base: 1921.536-1928.448 MH Channels Nominal effective Maximum power allowed by FCC and IC. Actual operating range range may vary according to environment conditions at the time of use. Power requirements Handset: 2.4V Ni-MH battery Telephone base: 6V AC @ 300mA Charger: 6V AC @ 300mA Memory... -
Page 62: Index
Index About cordless telephones 49 Important safety instructions 45–46 Alphabetical search 26 Installation 2, 3 Answer a call 15 Intercom 20 Battery 3, 47 Join a call 19 Battery charging 4 Key tone 12 Call log 30 Call waiting 16 Caller ID 29 LCD language 11 Chain dialing 18... - Page 63 Index Technical specifications 57 Telephone base installation 2 Telephone base layout 7 Temporary ringer silencing 16 Temporary tone dialing 16 Transfer a call 21 Troubleshooting 38–45 View dialing options 32 Voicemail 12 Volume 10, 15 Wall mount installation 5 Warranty 55–56...
- Page 64 VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. Specifications are subject to change without notice. © 2014 VTech Communications, Inc. All right reserved. 09/14. CS6419-X_WEBCIB_V9.0 Document order number: 91-008109-010-100...