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Summary of Contents for VTech CTM-C4102
- Page 1 Analog Contemporary Series CTM-A2415 1-Line Cordless Analog Phone CTM-A2415HC (Virtual Bundle of CTM-C4102 and C4012) 1-line Accessory Cordless Handset and Charging Stand CTM-C4102 Cordless Handset C4012 Charging Stand User‘s Guide...
- Page 2 Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. This product should be installed by a where the cord may be walked on. qualified technician.
- Page 3 extensive work by an authorized or cabinet outlet. technician to restore the product to 19. Use only the power cord and batteries normal operation. indicated in this manual. Do not dispose • If the product has been dropped and of batteries in a fire. They may explode. the telephone base and/or handset Check with local codes for possible has been damaged.
- Page 4 - Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas; - Extremely high temperature and/or extremely low air pressure that can result in an explosion or the leakage of flammable liquid or gas.
- Page 5 Installation Set up Operation Appendix CTM-A2415 Base backup battery CTM-A2415HC Handset battery Troubleshooting VTech Hospitality Limited Warranty Program 32 Operating range About cordless telephones FCC, ACTA and IC regulations The RBRC® seal Energy-saving charging mode Maintenance Disclaimer and Limitation of Liability...
- Page 6 | handset and with Power Mount adapter Charging Stand Handset battery connector Bracket 1-Line Cordless CTM-A2415 Analog Phone BY 1021 BY 1021 1-line Accessory CTM-A2415HC Cordless (virtual bundle Handset of CTM-C4102 and C4012) Charging Stand BY 1021 EN - 6...
- Page 7 Telephone layout CTM-A2415 Telephone Base MESSAGE WAITING LED Wall mount clip Faceplate slot with Speed dial keys (Programmable) SPD5 SPD6 SPD7 SPD8 REPLACE BATTERY LED VOL + | VOL - (VOLUME +/-) SPEAKER CHARGE LED FIND HS (FIND HANDSET) Grooves for Mounting bracket Voicemail voltage detection Battery compartment with cover Grooves for Base stand...
- Page 8 Cordless Handset - CTM-C4102 TALK | FLASH Handset screw cover -/VOLUME/+ Numeric dial keys Speakerphone MESSAGE WAITING LED / SPEAKER key Speed Dial keys (Programmable) * Design is subject to change without prior SPD1 notice. SPD2 Handset battery ON pinhole...
- Page 9 Installation Charging Stand - C4012 Installation option - install base stand for desktop To mount the base stand 1. Align the grooves with the base stand. 2. Slide down to secure the stand. Charging poles CHARGE LED To unmount the base stand Simply slide up and lift the telephone base from the base stand.
- Page 10 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall 1. Unmount the base stand. Put the cordless handset aside. On the telephone base, press the wall mount clip upward and rotate a half turn (180°). Slide back the clip. •...
- Page 11 3. Mount the telephone base on the wall by positioning the eyelets on the telephone base and the mounting bracket against the mounting studs. Then slide the telephone base down on both mounting studs until it locks into place. Eyelets 4.
- Page 12 Replace telephone base battery The telephone base battery is pre-installed. To replace the telephone base battery, follow as shown below. 1. Remove the screw with cross head screwdriver. Gently open the battery compartment cover. 2. Remove the used battery from the compartment. Plug the new battery connector securely into the socket inside the base battery compartment.
- Page 13 Replace handset battery The handset battery is pre-installed. To replace the handset battery, follow as shown below. 1. Use a narrow object to pry open the screw cover and remove the screw with cross head screwdriver. Then, insert a 5 mm standard flat head screwdriver in the provided slot and gently open the handset cover.
- Page 14 Use only the supplied power adapter. The supplied power adapter is not designed for use in any other IT devices. Misusing it on your other IT devices shall be prohibited. To order a replacement, call +44 (0)1942 265 195 or email vtech@corpteluk.com. EN - 14...
- Page 15 Use only the supplied power adapter. The supplied power adapter is not designed for use in any other IT devices. Misuse it on your other IT devices shall be prohibited. To order a replacement, call +44 (0)1942 265 195 or email vtech@corpteluk.com. EN - 15...
- Page 16 Handset registration Handset battery charging Place the cordless handset on the telephone The batteries must be fully charged before base cradle. Handset registration happens using the cordless base and the handset for the automatically the first time a cordless handset is first time.
- Page 17 Set up 1-Line Cordless Analog Phone - CTM-A2415 Program phone settings In order to program different telephone settings, you have to enter ADMIN mode during system idle by pressing *7764#MUTE on the handset. You will hear 3 rising beeps as confirmation. •...
- Page 18 Ringer tone There are 3 ringer tone options that can be assigned to the telephone base. To change the ringer tone 1. Press *7764#MUTE on the handset to enter ADMIN mode. 2. Press 00. Then press a dialing key 1, 2 or 3 to select the desired ringer tone. You hear 3 rising beeps as confirmation.
- Page 19 To change the voicemail voltage detection by the FSK detection method 1. Press *7764#MUTE on the handset to enter ADMIN mode. 2. Press 12. Then, press a dialing key, 0 (disable) or 1 (enable), to select the desired setting. You hear 3 rising beeps as confirmation.
- Page 20 To program a Speed Dial key 1. Press *234636#MUTE on the handset to enter SPEED DIAL PROGRAMMING mode. You hear 3 beeps while MUTE key (on handset) and all LEDs (on base) are flashing. 2. Press the desired Speed Dial key where the telephone number is to be stored. 3.
- Page 21 Operation 1-Line Cordless Analog Phone - CTM-A2415 Accessory Cordless Handset and Charging Stand - CTM-A2415HC Using the cordless handset and the telephone base The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the cordless handset and the telephone base speakerphone. When the cordless handset or the telephone base is in use, the TALK key on the cordless handset or the SPEAKER LED on the telephone base illuminate.
- Page 22 End a call End a call when using the cordless handset Press OFF on the cordless handset or place it in the telephone base or charging base. The call ends when all handsets hang up. End a call when using the telephone base Press / SPEAKER.
- Page 23 Call waiting TALK 1. When you hear a call waiting tone during a call, press on the cordless handset or the telephone base to put the current call on hold and take the new incoming call. TALK 2. Press at any time to switch back and forth between calls. Mute Mute the microphone / MUTE on the cordless handset or the telephone base...
- Page 24 Appendix CTM-A2415 Base backup battery It takes up to 12 hours for the battery to be fully charged. When the base experiences a power cut, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to 90 minutes While in speakerphone mode on the telephone base (talking*) Up to 30 minutes While not in use (standby**)
- Page 25 Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. For cordless telephone Question Suggestions • Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.
- Page 26 Question Suggestions • Try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone base before producing a dial tone.
- Page 27 Question Suggestions • Make sure the cordless handset is placed in the telephone base or charging base correctly. The CHARGE LED should be on. • Remove the battery and then install it again. Charge it for up to 12 hours. •...
- Page 28 Question Suggestions • Make sure the telephone line cord and the power adapter are plugged in properly. • The cordless handset may be too far from the telephone base. Move it closer to the telephone base. • Adjust the setting of RF transmission power. It may be out of range.
- Page 29 Question Suggestions • Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch. • Move the cordless handset closer to the telephone base or adjust the setting of RF transmission power (page 16).
- Page 30 Question Suggestions • If the telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate the telephone or modem farther apart from each other, or use a different surge protector.
- Page 31 Question Suggestions • If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not fix the problem, try the following (in the order listed): a. Disconnect the power to the telephone base. b.
- Page 32 During the limited warranty period, VTech’s authorized service representative will replace, at VTech’s option, without charge, a Product that is not free from defects in materials and workmanship. If the Product is replaced, it may be replaced with a new or refurbished Product of the same or similar design.
- Page 33 VTech’s liability to end user hereunder shall not exceed the purchase price of the Product. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the product, or other...
- Page 34 Operating range About cordless telephones The cordless telephone operates with the Privacy: The same features that make a cordless maximum power allowed by the Federal telephone convenient create some limitations. Communications Commission (FCC). Even so, Telephone calls are transmitted between the the cordless handset and telephone base can telephone base and the cordless handset by communicate over only a certain distance...
- Page 35 FCC, ACTA and IC regulations FCC Part 68 and ACTA FCC Part 15 This equipment complies with Part 68 of the FCC rules and with technical requirements This equipment has been tested and found adopted by the Administrative Council for to comply with the requirements for a Class Terminal Attachments (ACTA).
- Page 36 established criteria for the amount of radio only to the requirement that the sum of the frequency energy of the product. This product RENs of all the devices not exceed five. has been tested and found to comply with Le présent matériel est conforme aux the FCC criteria.
- Page 37 VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers.
- Page 38 Energy-saving charging mode To deactivate the energy-saving charging mode: When this mode is activated, all telephone functions, except handset battery charging, will Unplug the telephone base adapter from the be disabled. power outlet. Then plug the telephone base power adapter and the telephone line cord To activate the energy-saving back in.
- Page 39 Maintenance Disclaimer and Limitation of Liability VTech Communications, Inc. and its suppliers Taking care of your telephone assume no responsibility for any damage or Your telephone contains sophisticated loss resulting from the use of this user’s manual. electronic parts, so it must be treated with care.
- Page 40 Technical specifications 1-Line Cordless Analog Phone - CTM-A2415 1-line Accessory Cordless Handset and Charging Stand - CTM-A2415HC Frequency control Crystal controlled PLL synthesizer Handset: 1921.536-1928.448 MHz Transmit frequency Telephone base: 1921.536-1928.448 MHz Channels Maximum power allowed by FCC and IC. Actual operating range may vary Nominal effective range according to environmental conditions at the time of use.
- Page 41 Specifications are subject to change without notice. Copyright © 2024 VTech Telecommunications Inc. All rights reserved. 12/24. CTM-A2415_CTM-A2415HC_CTM-C4102_C4012 UG_CEC_EU-UK_4DEC2024...
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