Aastra 6700i Installation Instructions Manual page 85

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Enter the debug levels according to the table below, into the web UI:
Table 10 Debug level
Debug level
Fatal errors
Errors
Warnings
Init
Functions
Info
All debug levels off
All debug levels on
The debug levels can be combined. Example: Fatal errors + Errors +
Warnings = 1 + 2 + 4 = 7.
When fault reporting in TeamTrack, the traces shall normally be with the
highest debug level.
Use the web UI to save the log files:
Advanced Settings > Troubleshooting > Support information
The following log files are available: local.cfg, server.cfg and
crash.log. It is also possible to view the Task and Stack Status.
For more information about troubleshooting, see Administrator Guide for
Aastra Models 6700i and 9000i Series IP SIP Phones.
Issues with DHCP Options
If there is a conflict in the network on what the DHCP Options are used
for, you can change or turn off the use of DHCP Options locally on each
phone.
On the phone press Options key
DHCP Settings > DHCP Download Options. The possible values alter-
native values are to ignore any dhcp options "Disabled" or to set which
dhcp option to listen to. It is also possible to change the DHCP options
via the WebUI.
In order to keep this setting after the admin has run the MX-ONE
command "extension_unregistration --forced ", which will clear local
settings in the phone, it makes sense to have the same setting in the
aastra.cfg file, parameter.
a)
dhcp config option override: [-1(Disabled),0(Default),43,66,159,160]
Value
1 (default)
2
4
8
16
32
0
65535
> Advanced > Network >
T
ROUBLESHOOTING
85