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en Troubleshooting
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
25.1 Malfunctions
Fault
The appliance is not
working.
"Sprache Deutsch"
appears in the dis-
play.
The operation does
not start or is inter-
rupted.
Appliance does not
heat up.
The time is not dis-
played when the ap-
pliance is switched
off.
Appliance door can-
not be opened.
Home Connect is not
working properly.
34
Cause and troubleshooting
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your room or other appliances are working.
▶
Electronics fault
Disconnect the appliance from the power supply for at least 30 seconds by switching off
1.
the fuse.
Reset the basic settings to the factory settings.
2.
→ "Basic settings", Page 24
There has been a power cut.
Configure the initial configuration settings.
▶
→ "Performing initial start-up", Page 13
Different causes are possible.
Check the notifications that appear on the display.
▶
→ "Displaying information", Page 14
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 36
Demo mode is switched on.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
1.
the fuse box off and then on again.
Switch off demo mode in the basic settings within approx. 5 minutes.
2.
→ "Changing the basic settings", Page 25
There has been a power cut.
Open and close the appliance door once after a power failure.
▶
a The appliance is checked and is ready to use.
Basic setting has been changed.
Change the basic setting for the time display.
▶
→ "Basic settings", Page 24
The cleaning function locks the appliance door;
Allow the appliance to cool down until
▶
→ "Pyrolytic activeClean cleaning function", Page 29
The childproof lock locks the appliance door.
Deactivate the childproof lock using the setting ring.
▶
→ "Childproof lock", Page 24
You can switch off the lock in the basic settings.
→ "Basic settings", Page 24
Different causes are possible.
Go to www.home-connect.com.
▶
lights up in the display.
goes out in the display.
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