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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.
NOTICE: DO NOT discard this manual!
Models:
MDV3732-C
This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer's
instructions and the Manufactured Home
Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certified kit is used.
Owner's Manual
Care and Operation
Hearth & Home Technologies • MDV3732-C Owner's Manual • 2552-981 Rev. F • 1/20
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor's phone. Follow the gas sup-
plier's instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
DANGER
DO NOT TOUCH GLASS
NEVER ALLOW CHILDREN
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and must be installed for
the protection of children and other at-risk
individuals.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fitter.
See appliance installation manual for location of additional
Commonwealth of Massachusetts requirements.
HOT GLASS WILL
CAUSE BURNS.
UNTIL COOLED.
TO TOUCH GLASS.
1
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Table of Contents
Troubleshooting
Related Manuals for Hearth & Home Majestic MDV3732
Summary of Contents for Hearth & Home Majestic MDV3732
- Page 1 Owner’s Manual Care and Operation INSTALLER: Leave this manual with party responsible for use and operation. OWNER: Retain this manual for future reference. Contact your dealer with questions regarding installation, operation or service. NOTICE: DO NOT discard this manual! WARNING: FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or...
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Page 2: Welcome
Welcome Read this manual before operating this appliance. Please retain this Owner’s Manual for future reference. Read the Installation Manual before making any installation or finishing changes. A. Congratulations This owner’s manual should be retained for future reference. We suggest that you keep it with your other Congratulations on selecting a Hearth &... -
Page 3: Table Of Contents
Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. •... -
Page 4: Limited Lifetime Warranty
B. Limited Lifetime Warranty Hearth & Home Technologies LLC LIMITED LIFETIME WARRANTY Hearth & Home Technologies LLC (“HHT”) extends the following warranty for HHT gas, wood, pellet and electric hearth appliances (each a “Product” and collectively, the “Product(s)”) and certain component parts set forth in the table below (“Component Part(s)”) that are purchased from a HHT authorized dealer or distributor. - Page 5 B. Limited Lifetime Warranty (continued) WARRANTY CONDITIONS: • Because HHT cannot control the quality of any Products sold by unauthorized sellers, this Warranty only covers Products that are purchased through an HHT authorized dealer or distributor unless otherwise prohibited by law; a list of HHT authorized dealers is available on the HHT branded websites.
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Page 6: Product Specific Information
Product Specific Information A. Appliance Certification C. BTU Specifications Maximum Minimum Orifice MODELS: MDV3732-C Models Input Input Size BTU/h BTU/h (DMS) LABORATORY: Underwriters Laboratories, Inc. (UL) MDV3732-C (NG) 19,000 13,500 (0-2000 FT) TYPE: Direct Vent Heater STANDARD: CSA / ANSI Z21.88-2019 • CSA 2.33-2019 ... -
Page 7: Important Safety And Operating Information
Important Safety and Operating Information A. Appliance Safety • Consider not using the fireplace when children will be present. WARNING! DO NOT operate fireplace before reading and understanding operating instructions. Failure Contact your dealer for more information, or visit: www. to operate fireplace according to operating instructions hpba.org/Product-Info/Fireplace-Stove-Heater/Glass- could cause fire or injury. -
Page 8: General Operating Parts
B. General Operating Parts D. Good Faith Wall Surface/TV Guidelines Figure 3.2 references the general operating parts of the TO CEILING appliance and the section of this manual in which they are 100°F discussed. 110°F FIREPLACE 115°F OPENING 120°F 48 in. 42 in. - Page 9 Good Faith Guidelines for TV Installa ons above Appliance TV recessed into the wall TV on the wall TV Wall Bracket Item Minimum Dimensions 2.5 inches 2 inches minimum to 3 inches maximum 18 inches Wall Brkt + TV Thickness + 2.5 inches Mantel Appliance...
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Page 10: Before Lighting Appliance
E. Before Lighting Appliance Before operating this fireplace for the first time, have a qualified service technician: • Verify all shipping materials have been removed from inside and/or underneath the firebox. • Review proper placement of logs, ember material and/ or other decorative materials. -
Page 11: Lighting Instructions (Ipi)
F. Lighting Instructions (IPI) The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer. To prolong battery life, remove them when using the transformer. Hearth & Home Technologies • MDV3732-C Owner’s Manual • 2552-981 Rev. F • 1/20... -
Page 12: Appliance Break-In
G. Appliance Break-In H. Heat Management Heat Output NOTICE! Open windows for air circulation during fire- place break-in. The MDV3732-C model has a variable burn rate which is controlled by the HI/LO knob on the gas valve. Therefore • Some people may be sensitive to smoke and odors. the flame height is adjustable. -
Page 13: Operation During A Power Outage (Ipi)
I. Operation During A Power Outage (IPI) REMOTE RECEIVER 110VAC Input The IntelliFire intermittent pilot ignition system comes ® with a battery backup system that enables the system Dry Contact (2) 1/4 in. female to operate in a power outage. A factory-installed battery connectors pack is located in the control cavity of the appliance. -
Page 14: Detailed Component Operating Instructions - Intellifire
J. Detailed Component Operating Instruc- Appliance ON/OFF tions - IntelliFire ® The MDV3732-C comes standard with a factory-installed SMART-STAT remote control. Refer to SMART-STAT IntelliFire Ignition System ® information included in Section 6.C. IntelliFire, an ignition system exclusively featured in To operate the appliance without a remote control, an Hearth &... -
Page 15: Maintenance And Service
Maintenance and Service Glass Cleaning Any safety screen or guard removed for servicing must be replaced prior to operating the fireplace. Frequency: Seasonally By: Homeowner When properly maintained, your fireplace will give you many years of trouble-free service. Contact your dealer Tools Needed: Protective gloves, glass cleaner, drop to answer questions regarding proper operation, trou- cloth and a stable work surface. -
Page 16: Maintenance Tasks - Qualified Service Technician
Venting Frequency: Seasonally By: Homeowner Tools needed: Protective gloves and safety glasses. LATCHES • Inspect venting and termination cap for blockage or (BOTH BOTTOM AND TOP) obstruction such as plants, bird nests, leaves, snow, debris, etc. • Verify termination cap clearance to subsequent construc- GLASS ASSEMBLY tion (building additions, decks, fences, or sheds). - Page 17 Control Compartment and Firebox Top • Verify that there is not a short in flame sense circuit by checking continuity between pilot hood and flame Frequency: Annually sensing rod. Replace pilot as necessary. By: Qualified Service Technician Tools needed: Protective gloves, vacuum cleaner, dust cloths •...
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Page 18: Frequently Asked Questions And Troubleshooting
Frequently Asked Questions and Troubleshooting A. Frequently Asked Questions ISSUE SOLUTIONS This is a result of gas combustion and temperature variations. As the fireplace warms, this Condensation on the glass condensation will disappear. This is a result of normal operation and the flames will begin to yellow as the fireplace is al- Blue flames lowed to burn for 20 to 40 minutes. -
Page 19: Troubleshooting - Intellifire Ignition System
B. Troubleshooting - IntelliFire Ignition System With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. - Page 20 Symptom Possible Cause Corrective Action A. A shorted or loose connection in flame Verify all connections to wiring diagram in manual. Verify 4. Pilot lights but contin- sensing rod. connections underneath pilot assembly are tight. Verify con- ues to spark, and main nections are not grounding out to metal chassis, pilot burn- burner will not ignite.
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Page 21: Reference Materials
Reference Materials A. Accessories Remote Control, Wall Controls and Wall Switches WARNING! Risk of Fire and Electric Shock! Use ONLY Hearth & Home Technologies-approved control and/or switches with this appliance. Using non-listed controls or switches could result in a safety hazard and will void the warranty. -
Page 22: Service Parts
MDV3732-C Service Parts B. Service Parts Beginning Manufacturing Date:June 2018 32” Gas Fireplace Ending Manufacturing Date: Active Log Set Assembly IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor. - Page 23 MDV3732-C Service Parts Beginning Manufacturing Date:June 2018 Ending Manufacturing Date: Active #12 Valve Assembly 12.1 12.2 12.4 12.3 12.12 12.5 12.11 12.10 12.6 12.7 12.8 12.9 IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers.
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Page 24: Smart-Stat Remote Control
C. SMART-STAT Remote Control Installation and Operation The MDV3732-C comes with a factory-installed SMART-STAT remote control. SMART-STAT Remote Control Kits Operating Control - Installation and Operating Instructions - E474962 INTRODUCTION and used in accordance with the instructions, may cause harmful interference to radio communications. - Page 25 INSTALLATION INSTRUCTIONS REMOTE RECEIVER Installing Electrical Service to the Junction Box Important: The remote receiver should be positioned close to front in right or left corner. WARNING: TURN ELECTRICAL POWER The remote receiver is powered by 110-120 VAC. It plugs OFF AT THE CIRCUIT BREAKER BEFORE into a standard polarized duplex receptacle.
- Page 26 Piggyback Connectors Electronic LEARN Module Brown Remote Switch Receiver Wires Wires Figure 3. Wiring Intermittent Pilot Ignition Dry Contact Ignition The remote receiver has a 3-position slide switch: OFF/ NOTE: The slide switch should be placed in the OFF posi- REMOTE/ON (see Figure 4).
- Page 27 1. LOW - Battery power low. Replace batteries within two weeks. 2. TIMER - Indicates time remaining before system shuts off, when timer-programmed, 9 - hour maximum setting. 3. MODE - Indicates operation MODE of system. ON indi- cates the system is on, either manually or thermostatically. THERMO indicates the system will automatically cycle ON/ OFF, depending on programmed SET temperature.
- Page 28 Setting the Clock Setting Desired Room Temperature - 1. Press and hold the TIMER/TIME button on the trans- Thermo Operations mitter for more than two seconds. The hour digit(s) will This remote control system can be thermostatically con- begin ashing (see Figure 5, Location #6). trolled when the transmitter is in the THERMO mode.
- Page 29 Child Proof Lockout (CP) To “reset” the RECEIVER and operate the replace system: The transmitter contains a “Child Proof” lockout feature 1. Press the MODE button on the transmitter. The word that prevents unauthorized use of the remote control. To ON must display on the LCD screen.
- Page 30 GENERAL INFORMATION Electronic Ignition System 1. Slide the 3-position button on the remote receiver to the Transmitter Wall Bracket ON position. The spark electrode should begin spark- The transmitter can be hung on a wall using the bracket ing to ignite the pilot (the pilot may ignite after only one provided.
- Page 31 Remote Control Wiring Diagrams IGNITION MODULE 3 VAC 110VAC Input INTERMITTENT PILOT IGNITOR REMOTE RECEIVER JUMPER WIRE (SUPPLIED WITH SMART-STAT-II) TRANSFORMER WHITE 3 VAC ORANGE GROUND TO FIREPLACE PLUG IN CHASSIS VALVE BATTERY PACK Figure 9. Remote Control Intermittent Pilot Ignition (IPI) Wiring Diagram PILOT PIEZO THERMOCOUPLE...
- Page 32 IGNITION MODULE 3 VAC INTERMITTENT PILOT IGNITOR TRANSFORMER WHITE 3 VAC ORANGE GROUND TO FIREPLACE PLUG IN CHASSIS BATTERY PACK THERMOSTAT WIRE ASSEMBLY VALVE Figure 7. Intermittent Pilot Ignition (IPI) Wiring Diagram PIEZO PILOT THERMOSTAT WIRE ASSEMBLY THERMOCOUPLE VALVE Figure 8. Standing Pilot Ignition Wiring Diagram Hearth &...
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Page 33: Contact Information
D. Contact Information Hearth & Home Technologies 7571 215 Street West, Lakeville, MN 55044 www.hearthnhome.com Please contact your Hearth & Home Technologies dealer with any questions or concerns. For the location of your nearest Hearth & Home Technologies dealer, please visit www.hearthnhome.com. - NOTES - ________________________________________________________________________________ ________________________________________________________________________________...