Audio; Facial And Hand Tracking - HTC VIVE Business Streaming User Manual

19 Solutions and FAQs

Audio

The audio sounds broken and there's a lot of noise. What should I do?
In the Windows Control Panel, go to the Sound settings and check the Playback tab. Make sure
that Oculus Virtual Audio Device is not set as the default device.
The sound in the headset stutters and sounds distorted and garbled. What should I
do?
Open SteamVR settings, and then go to Audio. Make sure Audio output device is set to VIVE
Virtual Audio Device and not a Bluetooth
Is there a way not to mirror the audio from the headset?
On your computer, click the speaker icon in the taskbar, and then mute the audio by clicking the
speaker icon.
Make sure the volume is not set to 0 when the computer audio is muted or the audio in the
headset will also be muted.
I've started streaming content but I don't hear any sound
If you don't hear any sound, try the following:
§ Open SteamVR settings, and then select Audio. Make sure Audio output device is set to
VIVE Virtual Audio Device. If there is still no sound, try selecting another audio device
from the dropdown menu.
§ Open the Windows Sound control panel by right-clicking the volume icon on the taskbar
and selecting Sounds. Go to the Playback tab and make sure that Oculus Virtual Audio
Device is not set as the default device. Then, restart VIVE Business Streaming on your
computer.

Facial and hand tracking

Are hand tracking and VIVE Wrist Tracker supported by VIVE Business Streaming?
Both hand tracking and VIVE Wrist Tracker are natively supported by VIVE Business Streaming
starting from version 1.07.
1. In the VIVE Business Streaming console, open settings and go to Input.
2. Under Tracking, select or clear the Hand tracking option to enable or disable hand
tracking.
3. If you're using a VIVE Wrist Tracker, do one of the following:
®
headset.