HTC VIVE FLOW User Manual
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HTC VIVE FLOW User Manual

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Summary of Contents for HTC VIVE FLOW

  • Page 1 User Guide...

  • Page 2: Table Of Contents

    VIVE app and VIVE Flow app What is the VIVE app and VIVE Flow app? What phones do the VIVE app and VIVE Flow app support, and how do I get it? What languages do the VIVE app and VIVE Flow app support?
  • Page 3 Contents Common solutions General System Hardware Apps and content Trademarks and copyrights Index...
  • Page 4 About this guide About this guide We use the following symbols to indicate useful and important information: This is a note. It provides detailed information for setup, common questions, and what to do in specific situations. This is a tip. It will give you an alternative way to do a particular step or procedure that you may find helpful.

  • Page 5: Getting Started

    Setting up VIVE Flow using the VIVE app or VIVE Flow app on page 14 to learn how to set up VIVE Flow using the VIVE app on an Android phone or VIVE Flow app on an iPhone. § Go to...

  • Page 6: What's Inside The Box

    ® § USB Type-C cable § Microfiber pouch About VIVE Flow VIVE Flow is your window to the VR environment. The VIVE Flow cameras track the position of the VR glasses. Front view 1. Headset button 2. LED (Status light) 3.
  • Page 7 Getting started 7. Volume up button 8. Device cameras Inside view 1. Speakers 2. Proximity sensor 3. Vent (Don't block or insert objects into it) 4. USB Type-C receptacle cable 5. Diopter dials...

  • Page 8: Connecting To A Power Source

    If connecting to a power bank, make sure to connect the USB Type-C cable to the output port of the power bank. The LED indicator in front will light up when VIVE Flow turns on. After a few seconds, the LED indicator will turn off.

  • Page 9: Putting On Vive Flow

    § It is strongly recommended to take regular breaks. Stop using VIVE Flow if you feel any discomfort. If VIVE Flow keeps slipping down your nose while using it, adjust the fit of the face cushion. Remove the face cushion, and then squeeze the middle part of the face cushion, below the 2 plastic tabs, for a tighter fit.
  • Page 10 Getting started Select Library Tutorial Diopter adjustment. Follow the onscreen instructions to adjust the diopter dial to get a clear view. Do not attach the face cushion when adjusting the diopter dial. You only need to attach the nose rest. When you've finished the steps, you'll be taken back to Home.

  • Page 11: About The Phone Controller

    About the phone controller Use your Android phone or iPhone to interact in VR. § You need to use the phone that you paired with your VIVE Flow, and make sure your phone ® and VIVE Flow are connected via Bluetooth §...
  • Page 12 § Swipe vertically or horizontally to go through screens. Disable the phone controller The phone controller is automatically disabled when you take off VIVE Flow. If you need to use your phone while using VIVE Flow, disable the phone controller. To disable the phone controller: §...

  • Page 13: About The Vr Controller

    § On an iPhone, do one of the following: § If the VIVE Flow app is the active app, just put on VIVE Flow. § If the VIVE Flow app is not the active app, tap it in the App Switcher. About the VR controller Use the VR controller to interact with objects in VR.

  • Page 14: Setting Up Vive Flow Using The Vive App Or Vive Flow App

    Setting up VIVE Flow using the VIVE app or VIVE Flow Set up VIVE Flow using your phone with the VIVE app or VIVE Flow app. You'll start setting up VIVE Flow on your phone and then finish setting up on the VR glasses.
  • Page 15 § Keep both VIVE Flow and your phone nearby. § When the phone is trying to pair with VIVE Flow, it may take around 20 seconds or more for the phone to find VIVE Flow. Please be patient.

  • Page 16: Setting Up Vive Flow Using The Vr Controller

    Connect VIVE Flow to a power source. See Connecting to a power source on page 8. Put on VIVE Flow, and then press and hold the Headset button until the progress bar is full. See About VIVE Flow on page 6 to see the location of the Headset button.

  • Page 17: Downloading Free Titles On Vive Flow

    Getting started Downloading free titles on VIVE Flow There may be some free titles available for download on your VIVE Flow. To check if there are free titles, select Library from Home. Select Not Installed. Select a free title to download and install it.
  • Page 18 Getting started Access VIVEPORT VR by selecting Store from Home.

  • Page 19: Getting The Most Out Of Your Vr Glasses

    VIVE Browser will redirect you to the log in page where you can enter the required credentials to connect. § You can also use the VIVE app or VIVE Flow app to set up Wi-Fi for VIVE Flow. In the app, tap your VIVE Flow under Headset, and then tap Headset Wi-Fi.

  • Page 20: Changing Boundary Size

    In Boundary, select the size you want in Boundary size. Turning on Eye comfort mode Reduce digital eye strain by turning on Eye comfort mode while using VIVE Flow. When using VIVE Flow at night, turning on Eye comfort mode may also help you sleep better.

  • Page 21: Hand Tracking

    Getting the most out of your VR glasses Hand tracking The hand tracking feature, currently in beta, allows you to use your hands as controllers with VIVE Flow. The hand tracking feature is included in the VIVE Wave SDK. Developers can add hand tracking support to VR apps to provide a more immersive VR experience.

  • Page 22: Turning On Passenger Mode

    In General, tap the Passenger mode On/Off switch to turn it on. You can also turn on or off Passenger mode by opening the VIVE app or VIVE Flow app, tapping your VIVE Flow under Headset, and then tapping the Passenger mode On/Off switch.

  • Page 23: Mirroring Your Phone On Vive Flow

    Setting up VIVE Flow using the VIVE app or VIVE Flow app on page 14. When you get to the step where you need to enter the pairing code, enter the pairing code you see on VIVE Flow. You can: §...
  • Page 24 Getting the most out of your VR glasses § Use the toolbar to manage the phone mirroring experience. Go back to the previous screen. Reposition the phone screen in VR. Move the screen to its new position first before selecting Done. If you're lying down on your side, turn on Sync with headset rotation first before moving the screen.

  • Page 25: Taking Screenshots And Screen Recordings

    Here's how to copy files from VIVE Flow to a Windows computer: Connect one end of the USB Type-C cable to the USB receptacle cable on VIVE Flow and the other end to your computer. Put on your VIVE Flow.

  • Page 26: Copying Files From Your Computer To Vive Flow

    Select the files, and then copy them to a folder in Internal shared storage on VIVE Flow, which you can find in File Explorer. When you're done, disconnect VIVE Flow from the computer. To copy files from a Mac computer to VIVE Flow, use a file transfer tool such as Android File Transfer. Go to android.com/filetransfer/ to download and learn how to use Android File Transfer.
  • Page 27 Select File browser, and then select the folder you want to browse on your USB drive. Do any of the following: § Select an image or video file to view it. § Select an app APK file to install it on VIVE Flow.

  • Page 28: Playing Videos From Local Storage

    .mp4, .mkv, and .webm. The VIVEPORT Video app on VIVE Flow can be used to play videos from local storage. You can add videos to local storage manually by copying them from your computer to VIVE Flow. For...

  • Page 29: Casting Your Screen

    23. Seeing real surroundings (Passthrough) With the passthrough feature on VIVE Flow, you can see your real surroundings without taking the VR glasses off. Press the Headset button twice to see your actual surroundings in black and white. To go back into VR, press the Headset button twice again.

  • Page 30: Switching Between Paired Phones Or Vr Controller

    41. Switching between paired phones or VR controller If your VIVE Flow is paired with several phones or the VR controller, you can switch between them on VIVE Flow. While wearing VIVE Flow, press and hold the Volume up and Volume down buttons until the Switch controller window opens.

  • Page 31: Setting Up Holoride On Vive Flow

    Connect VIVE Flow to a power source. See Connecting to a power source on page 8. Put on VIVE Flow, and then press and hold the Headset button until the progress bar is full. See About VIVE Flow on page 6 to see the location of the Headset button.

  • Page 32: Setting Up And Using Kiosk Mode

    Choose what apps, features, and settings will be available in Kiosk mode. § For Assign apps, if Single app is selected, VIVE Flow will automatically launch the app. If Multiple apps is selected, VIVE Flow will show a screen where the user can launch the app from the library and change certain settings.

  • Page 33: Installing System And Firmware Updates

    Under General, select System update. Select Update to begin the update process. § It is highly recommended to plug VIVE Flow to a power bank or power outlet using an AC adapter when doing system and firmware updates. § Some updates may require restarting your VR glasses.
  • Page 34 Getting the most out of your VR glasses § Don’t use volatile solvent such as alcohol to wipe the temple pads. § Don't wash the face cushion and temple pads. § Don’t machine wash. Cleaning the VR glasses lenses § Use a dry cleaning cloth to wipe the lenses, such as the microfiber pouch. §...

  • Page 35: Vive App And Vive Flow App

    VIVE app and VIVE Flow app What is the VIVE app and VIVE Flow app? These are apps for Android phones and the iPhone that let you set up and manage VIVE Flow. With the app, you can: § Easily set up your VIVE Flow.

  • Page 36: What Languages Do The Vive App And Vive Flow App Support

    In the app, tap your VIVE Flow under Headset. If you see that there's an available update, tap System update Update. It is highly recommended to plug VIVE Flow to a power bank or power outlet using an AC adapter when doing system and firmware updates.

  • Page 37: Common Solutions

    It may be because the Wi-Fi hotspot band of your phone is set to 2.4 GHz. When using a phone controller with VIVE Flow, VIVE Flow can only connect to a Wi-Fi hotspot using the 5 GHz band. Check the table below to see how to change your phone's Wi-Fi hotspot band to 5 GHz.
  • Page 38 How can I optimize tracking in my space? VIVE Flow uses inside-out tracking, relying on the unique appearance of your surroundings to orient the VR glasses and maintain your position in VR. Here are some tips to improve tracking in your space: §...
  • Page 39 11. How do I report an issue? If you notice a problem while using VIVE Flow, let us know so we can look into it and make VIVE Flow better. If you're currently running an app, tap/press the VIVE button on the controller, and then select Back to Home.

  • Page 40: System

    Tap Reset headset Erase all Erase all OK. This also removes VIVE Flow from the VIVE app or VIVE Flow app. If you lost your phone or deleted the VIVE app or VIVE Flow app, you can still perform a factory reset on VIVE Flow by using the hardware buttons on VIVE Flow.
  • Page 41 Why can't I see anything in front of me? Sometimes when you take off VIVE Flow and then wear it again, your orientation is off and the screens in VR are not in front of you anymore. Reset the view to fix your orientation and positions of the screen.
  • Page 42 What should I do if I can't grant permission for Accessibility Services ? Accessibility Services is needed in order to use your phone as a controller for VIVE Flow. If the Grant button in the permissions step when you're setting up VIVE Flow doesn't become...
  • Page 43 VIVEFLOW.bat to install the software update. Wait for the update to finish. 7. Press any key on your computer. VIVE Flow will restart and you can set it up. See Setting up VIVE Flow using the VIVE app or VIVE Flow app on page 14.

  • Page 44: Hardware

    Terminal window to install the update. Wait for the update to finish. 7. Press any key on your computer. VIVE Flow will restart and you can set it up. See Setting up VIVE Flow using the VIVE app or VIVE Flow app on page 14.
  • Page 45 What can I do if the phone controller is not responsive or lags? If you're using an HTC U11 or HTC U11+ as your phone controller for VIVE Flow, turn off the Location setting on the phone. In Settings, tap Location, and then turn off the Use location On/Off switch.
  • Page 46 2. Tap VIVE No restrictions. What do I do if my VIVE Flow isn't responding? If your VIVE Flow is plugged in to a power source but isn't responding or needs to be restarted, you can manually restart it. Manual restarts will cause all unsaved data to be lost.

  • Page 47: Apps And Content

    Why do I see a pairing request on my iPhone? Whenever VIVE Flow is restarted or you switch to your iPhone to use it as a controller, you'll see the Bluetooth Pairing Request dialog box. Tap Pair so you can use your iPhone as a controller.
  • Page 48 The "Special offers" popup only appears in the VIVE app the first time you set up your VIVE Flow. If you've previously logged in to the VIVE app to set up or use a different VIVE Flow, you won't see the Special offers screen.
  • Page 49 Common solutions My phone supports phone mirroring, why doesn't Phone mode work? It may be because VIVE Flow cannot automatically connect to your phone. Follow the steps below to start mirroring your phone on VIVE Flow. Take off VIVE Flow.
  • Page 50 If your phone supports Miracast, you need to allow the VIVE app to access it. When setting up VIVE Flow, there is a step where the VIVE app checks if your phone supports Miracast. When it gets to this step, check for a message that pops up asking if you want to allow the VIVE app to access Miracast.

  • Page 51: Trademarks And Copyrights

    © 2023 HTC Corporation. All Rights Reserved. VIVE, the VIVE logo, HTC, the HTC logo, VIVEPORT, and all other HTC product and service names are trademarks and/or registered trademarks of HTC Corporation and its affiliates in the U.S. and other countries.

  • Page 52: Index

    Cleaning your VIVE Flow Screen capture Connecting to a power source Screen casting Connecting to Wi-Fi network Screen recording Copying files from computer to VIVE Flow Seeing your real surroundings Copying screenshots and recordings to Setting up VIVE Flow computer Settings...
  • Page 53 Index - installing updates - languages - phone notifications - supported phones - uninstalling VIVEPORT VR titles - Free - Purchasing Wearing VIVE Flow Wi-Fi...

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